My First Year As a Manager
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Transcript of My First Year As a Manager
My First Year As a ManagerBy Ryan Shillington
Credit
Alison Barnes
Brian Howe
Gopal Krishnan
Matt Howitt
Russell Scott
Steve Heuer
Steve Teleki
Vito Spatafora
+ Many others
I want a manager who• Delivers Results• Tells me what I'm doing right and wrong• Tells me what I need to improve on, and gives me the
resources to do so• Stays out of my way but somehow knows when I
need him/her to step in• Is confident, clearly in charge and doesn't constantly
need to get approval• Manages with love - no yelling and the more humor
the better
Agenda
• Things I was right about (3 mins)• Things I was wrong about (10 mins)• Things I didn’t know about (10 mins)• Q&A (7 mins)
Things I was right aboutMost new managers fail trying to do it all
themselves
Things I was right aboutManagement is about making people efficient
Things I was right aboutIf people don’t think you’re crazy, your ideas might not be as great as you think they are.
"First they ignore you, then they laugh at you, then they fight you, then you win.“
- Mohandas Gandhi
Things I was wrong aboutManagers work just as hard as contributors
Things I was wrong aboutIf your weakest people like you, you’re probably
doing something wrong
Things I was wrong about60% of people think they are in the top 20%Nobody thinks they are in the bottom 20%
Things I was wrong aboutMost good managers think their people are the
best
Things I hadn’t thought aboutStrange correlation between how good you are
and how good you think you are
Things I hadn’t thought aboutSpend extra time with your best people
(they have the fewest blinders)
Things I hadn’t thought aboutImproving culture solves most problems
Things I hadn’t thought aboutUse Occam's razor in interpersonal relationships
Quiz: Why did your boss choose Jack for that awesome super-visible task? a) His brother's mother cousin is Jack's step-sister's friend b) Steve Mills is trying to test Jack and/or our team c) Your boss was thinking about the problem at 6pm and Jack happened to be the only person around
Things I hadn’t thought aboutUse Occam's razor in interpersonal relationships
Quiz: Why did your boss choose Jack for that awesome super-visible task? a) His brother's mother cousin is Jack's step-sister's friend b) Steve Mills is trying to test Jack and/or our team c) Your boss was thinking about the problem at 6pm and Jack happened to be the only person around
Rule: Assume the best in people’s intentions.
Things I hadn’t thought aboutManagement is much higher stress
Things I hadn’t thought aboutExecution is everything
Things I hadn’t thought aboutSecond & third lines know much more than I
thought
Things I hadn’t thought aboutPeople will follow you if you have 2 of the following 3:
1. Title2. Technical Prowess3. Social Acumen
Q & A
Further Reading
Manager Toolshttp://www.manager-tools.com/
Harvard Business Reviewhttp://hbr.org/magazine
The World As Best I Remember ithttp://worldofsu.com/philipsu/?page_id=193
Ryan on Managementhttp://ryan.shillington.org