MWRA - Project Kickoff 062314

Win 7 Migration Engagement

June 23, 2014

David Kalana, PMP

LANDesk Professional Services MWRA Win 7 Engagement Kickoff

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KUC MAP Part 2 - Business Solution

Welcome All Participants 10 mins

Project Scope David Kalana 10 mins

High Level Objectives Jonathan Lavigne 20 mins

Project Team & Stakeholders All Participants 10 mins

Project Timeline David Kalana 5 mins

Next Steps - Health Check Jonathan Lavigne 5 mins

LANDesk Software Confidential3

WelcomeMWRA Win 7 Engagement Kickoff

Introductions Name Title Location Role


About MWRA Welcome

Service Municipalities

All water and sewerArlington, Belmont, Boston, Brookline, Chelsea, Clinton, Everett, Framingham, Lexington, Malden, Medford, Melrose, Milton, Newton, Norwood, Quincy, Reading, Revere, Somerville, Stoneham, Waltham, Watertown, Winthrop

Sewer plus partial water

Bedford, Cambridge (emergency water only), Canton, Dedham, Needham, Stoughton, Wakefield, Wellesley, Westwood, Wilmington, Winchester, Woburn

Water only Chicopee, Lynnfield Water District, Marblehead, Nahant, Saugus, Southborough, South Hadley (Fire District #1 only), Weston, Wilbraham

Sewer only Ashland, Braintree, Burlington, Hingham, Holbrook, Lancaster, Natick, Randolph, Walpole, Weymouth

Partial water Leominster (emergency only), Lynn (GE only), Marlborough, Northborough, Peabody, Worcester (emergency only)

http://www.mwra.com/


About MWRA Welcome

http://www.mwra.com/

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MWRA - Machine Counts: Project ScopeLocation Verification Needed In Place Upgrade Replace PC Win 7 Current Total

Barre 2 2

Chelsea Cr 1 1

Chelsea (CHL) 8 269 87 102 466

Clinton (CLN) 4 2 6

Charlestown (CNY) 2 103 42 33 180

Columbus Point 1 1

Cosgrove 1 3 1 5

CWTP 2 14 4 1 21

Deer Island (DI) 8 90 137 37 272


MWRA - Machine Counts: Project ScopeLocation Verification

NeededIn Place Upgrade Replace PC Win 7 Current Total

FRSA 1 1

Marlboro (MB) 1 2 4

Nut Island (NI) 1 1

Quabbin 2 2

Shaft 8 1 1

Southboro (STH) 42 14 9 65

Ward St 1 1

Ware 1 1

Weston 2 2

Grand Total 21 535 291 184 1032


MWRA – Infrastructure Project Scope


MWRA Engagement General LDMS Health Check and optimization.

Operating System Deployment: Capture Images for the deployment

Hardware Independent Imaging (HII): HII driver database configuration

Provisioning Templates: Deploy the Images to targets

Users Profiles Migration

Package and distribute basic software applications with Provisioning

Vulnerability Patching

INTEGRATED SYSTEMS &

ASSET MANAGEMENT

Reporting & Dashboards

Mobility Managemen

t

Cloud Services Appliance

Remote Control &Problem

Resolution

Asset Lifecycle Manager

Discovery

Inventory

Software Distribution

Software Packaging

OS Provisioning & Migration

Power Management

Project Scope

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Discovery / Inventory Challenges: Discovery of all items for project Transparency Business Continuity

LANDesk Solution: Discovery and LDMS health check to prepare for the OS Migration Comprehensive inventory of software, hardware and attached devices Target machines / users based on inventory data

Results: Establish a foundation for success

Discovery, LDMS Health Check and Inventory

High Level Objectives


OS Provisioning / Migration Challenges: How can we provision new machines? How do we migrate to a new OS? How do we implement this without disrupting business?

LANDesk Solution: Validate Network Storage Validate selected provisioning methodology Create template-based deployment Migrate applications data and the users data/profile Deploy software packages not included in the image Vulnerability Patching Optimize the deployment with the Preferred ServersResults: Automatically Deploy Windows 7 efficiently per machine; maintain user

data/settings

OS Provisioning & Migration



Proposed Profile Migration Option 1

Profile Migration




Profile Migration



Software Packaging and Distribution

Software Packaging and

Distribution


Apply Technology

Proposed Packaging• Application Packaging Workflow• Follow Application Packaging Best Practices• Standard Packaging• Standard Application Certification Process• Application Tracking Scorecard• Central Packaging Repository Directory Structures• Application Request Template• Application Request – Modification Template• Application Package Documentation Template

20 days, 30 packages




Distribution


APPLICATION DEVELOPMENTWorkflow coordination with customer

APPLICATION PACKAGING CENTEREngineering, Source Files, Repository

QUALITY ASSURANCEConflict Resolution, Testing

DISTRIBUTIONCustomize wrappers for ESD

Apply Technology

Custom

Apps

Vendor

Apps




Distribution

High Level ObjectivesDistribution

ApplicationPortfolio

Database

Application Development

Quality Assurance

PackagingCenter

Repository

PackagingCenterSource

Application Information

Entered

Submit to Packaging

Center

Received but

Unassigned

Consultant Assigned Packaging Complete

PackagingRequest

Submitted to QA

Submitted to Production

Package Distributed

PackagingCenterOut Box

ApplicationOwner

PackagingCenterInbox

QualityAssurance

Area




Distribution


Application Packaging ResultsDesign & Development Process

Faster creation of PackagesMore rapid conflict resolution (if using conflict resolution)Increased accuracy of first time packages (if engineered with process)

Testing ProcessFaster testing of packagesIncreased accuracy of testing packagesIncreased accuracy of first time packages submitted to test

Developer ProcessReduction in administrative workload attributable to design, development and testing process

End-user ProductivityReduction in system downtime resulting from application installation and performance problems




Distribution


Additional Detail:• Once a packages are submitted to the FTP any

additional changes will likely result in counting as a second package

• Including files being added will require a new app• We need to verify if these will be packaged for

Win 7 64 bit or 32 bit• We need to identify who the application owners

and who will be the person(s) uploading applications

• As long as installation instructions are included, we do not need a form

• Confirm apps install in Win7

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Teamwork

Project Team &StakeholdersLANDesk Personnel

Name Role Email Phone Escalation

Jonathan Lavigne

Dedicated Sr. Consultant [email protected] 385.695.7498 mobile1

David Kalana Sr. Project Manager [email protected] 801.208.1621 office801.230.0262 mobile 1

Harold Shewell Area Services Manager [email protected] 801.208.1396 office801.674.0538 mobile 2

James Dunford Consulting Manager [email protected] 801.208.1644 office801.369.3352 mobile 2

Jon Wilde Director, Prof. Services [email protected] 801.208.1472 office801.232-8907 mobile 3


Teamwork

Project Team &StakeholdersMWRA Personnel


Russell Murray Director, MIS/Project Sponsor

[email protected] 617-305-5550 Office617-594-8348 Mobile

3

David Stokes Sr. Program Manager, IS Security


3

Amie Maddalone IT Project Manager III/Project Manager


1,2,3**

Ken Carlson Technical Operations Manager


2

Ben Sheng HIQ Computers [email protected] 617-951-4650 x103 Office

2

Marie Perfetti Program Manager, MIS OPS


2


Teamwork

Project Team &StakeholdersMWRA Personnel


Steve Russell Hardware Maintenance Specialist


1Chris Bain Technical Support

[email protected] 617-660-7643 Office

1Steve Russell Hardware Maintenance


617-293-9982 Mobile

1Dan Cronin Technical Support


1Nicholas Greenwood Technical Support


1Karen Janino Technical Support


1


Teamwork

Project Team &StakeholdersWeekly Status Meeting

Summarizes Weekly Task Achievements with project status

Every Wednesday @ 10:00am – 11:00am EDT (08:00am MDT)

Attendees are task execution personnel (boots on ground) and project leaders

Status reports will be distributed weekly

**NOTE: Sr. consultant will distribute a daily summary in PDF format

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Project Schedule

Project Timeline40 days of LDMS Win 7 Migration Jonathan Lavigneo June 23-27 (5 days onsite)o July 7-11 (5 days onsite)o July 14-18 (5 days onsite)o July 21-25 (5 days remote)o July 28-August 1 (5 days remote)o August 11-15 (5 days onsite)o August 25-29 (5 days remote)o September 8-12 (5 days onsite)

20 days Software Packaging (30 Packages)o Dates to be determined by LANDESK/Customer§ This work can begin as soon as we have the software package titles to be delivered

14 Days Project Management David Kalanao Dates to be determined by David/Customer (4 days onsite)

MWRA – Proposed Project Schedule



Jun Jul Aug Sep

Finish

Initiation / Planning06/02 – 07/04

LDMS HC/PILOT

06/23– 06/27

MONITOR & CONTROL

Project Timeline

EXECUTION08/11 – 08/15

Start

CLOSE09/15 - 09/19

MWRA Tasks

08/04 – 08/08

MWRA Tasks

08/18 – 08/22

EXECUTION

08/25 – 08/29

MWRA Tasks 09/01– 09/05


Project Kickoff Critical Path

MWRA Tasks

06/30 – 07/04

LDMS HC/PILOT 07/11 – 08/01

Admin Tasks

Bulk Rollout w/ some Consultant Remote Weeks



Jun Jul Aug Sep

Finish

Initiation / Planning06/02 – 07/04

LDMS HC/PILOT

06/23– 06/27

MONITOR & CONTROL

Project Timeline


Start

CLOSE09/15 - 09/19

MWRA Tasks

08/04 – 08/08

MWRA Tasks

08/18 – 08/22

EXECUTION

08/25 – 08/29

MWRA Tasks 09/01– 09/05


Project Kickoff Critical Path

MWRA Tasks

06/30 – 07/04

LDMS HC/PILOT 07/11 – 08/01

Admin Tasks

Interdependencies w/ 3rd Party Vendors


Known Risks & Issues

Project TimelineMWRA – Known Risks / IssuesProject Phase Known Risk Owner

Implementation Discovery Process – access to the resources and people needed MWRA

Implementation Server resources – VM’s, DBA, account creations, Security concerns MWRA

Implementation Change Control MWRA

Implementation Hardware upscale tasks are predecessors to carry out execution MWRA

Implementation Bandwidth, Preferred Server Placement, Pre-Caching MWRA / LANDesk

Implementation Impact on Production Core MWRA / LANDesk

Implementation Introduction of New Hardware – Impact on HII MWRA / LANDesk


Known Risks & Issues

Project TimelineMWRA – Known Risks / IssuesProject Phase Known Risk Owner

Implementation Application Package Groupings – impact of large bulk, versus small groups MWRA

Implementation Software templates for package groupings MWRA / LANDesk

Implementation

Establish the machine types for next phase – impact on completion ratio (i.e. Profile vs. non-profile, etc.) MWRA

Implementation

Imputed weekly completion rates – variables impact on actual completion rates @ each site MWRA / LANDesk

Implementation

Expectations of finished machine w/applications vs. End User Perception (i.e. some applications may require manual installs / pushes) MWRA / LANDesk

Implementation DNS and Fully Qualified Domain Naming MWRA / LANDesk

Implementation Automated Migrations must meet specific machine criteria MWRA / LANDesk

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LDMS Core Health Check

Next StepsLDMS Health Check Tasks:

Task Description

Examine LDMS Core Server Evaluate server specs, latest version, patches, etc.

Determine ability to optimize LDMS Evaluate Core server Configuration and Reconfigure as Needed

Work with Network Admin closely Determine LAN/WAN speeds, DNS resolution, preferred servers, pre-caching

Determine machines for imaging Define the profiles, software, and number machines per site

Validate HII driver library for machines Checking that all drivers are known for machine types

Capture Backup of Databases Backup the LDMS database


LDMS Core Health Check

Next StepsLDMS Health Check Tasks:

Task Description

Review device list breakdown Define replacements, HW upgrades, in-place upgrades

Validate software for migration Validate software packages needed for the project

Review profile settings to capture / NAS for profile storage

Validate what profile settings will be captured during migration & NAS sufficient for project needs

Review Images that need to be captured Validate the number and types of images (Win 7, 64 bit etc…)

Build and test provisioning templates Build, test and validate profile and image capture/deploy templates.

Test Process End to End Test migration process end to end in test environment


Next StepsMWRA Win 7 Engagement Kickoff

Questions & Answers

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MWRA - Project Kickoff 062314

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