Mutual Benefits2017

Mutual RewardsMutual Wellbeing

Mutual SupportMutual Partners

Keeping members at the heart of all we do

What are Mutual Benefits?When you took out your policy with us you became a

member of our Society. Because we’re a mutual society we are owned by our members and have no shareholders to

pay. This means our number one priority is serving members through paying claims and adding more valuable benefits to

your policy.

Mutual Benefits is one of the ways we are returning value back to our members, bringing your membership to life

whether you claim or not.

Mutual Benefits is an annual discretionary programme which we will review annually to ensure the benefits remain relevant to you. Each year we will announce the new annual benefits

on the 14th of February. After all, our members are at the heart of all we do.

With this year’s programme, you’ll have access to great deals and discounts, healthcare services at no extra cost and tips to help you live a healthier lifestyle and bespoke offers from

selected partners.

Most insurance policies only come to life when something bad happens - with Income Protection this means when you

are sick or injured and cannot work. But with Mutual Benefits, you’ll receive a range of additional benefits that you can use

anytime.

MUTUAL BENEFITS2017

Mutual Rewards

Mutual Wellbeing

Mutual Support

Mutual Partners

Mutual RewardsHelping you save money on day to day spending and rewarding you for the time you’ve been a member.

Mutual WellbeingHelping you stay on track of your health and wellbeing with wellness tools, tips and services.

Mutual SupportSupporting you on your road to recovery or when you face life-altering health events.

Mutual PartnersBespoke offers from selected partners exclusively for British Friendly members.

Am I eligible to join?

Mutual Benefits is free to join and available to all

members who are 18 or older, UK residents and

up-to-date on premium payments.

How do I register?

Simply visit Mutual Benefits at

members.britishfriendly.com

Enter your e-mail address, date of birth and

policy number

Create a password, click ‘sign up’ and a

confirmation e-mail will be sent to you

What if I don’t have an e-mail address or access to the internet?

Don’t worry, you’ll still have access to Mutual

Benefits. Simply call us on 01234 358 344 and

choose option 4 to be put through to the Mutual

Benefits Team who will help you register and give

you more information about how to access the

exclusive benefits available to you.

Additional information

Mutual Benefits is a discretionary programme of

benefits which means it can be withdrawn by the

Society at any time.

MUTUAL BENEFITS2017

High Street Discounts

We’ve partnered with SVM, a world leading distributor of discount cards and e-vouchers. SVM gives you access to great savings of around £250 per year on your high street shopping.

Login to Mutual Benefits for a full list of retailers and discounts.

Prize Draws

All members registered for Mutual Benefits will be automatically entered into our prize draw each quarter to win great prizes worth up to £1,000!

The final prize draw this year will be conducted on the 4th December. A winner will be announced within seven days of the draw.

Fitbit Discounts

British Friendly members get 23% off a range of Fitbit devices from activity trackers to smart scales, helping you kickstart your wellbeing journey.

Login to Mutual Benefits to redeem your discount.

Lose It!

Lose It! is a simple and easy application which transforms traditional methods of weight management and fitness into a new seamless programme, helping you improve your health in a fun and innovative way.

Login to Mutual Benefits to download the Lose It! app.

Wellbeing Hub

We want to play a practical role in improving your health and wellbeing. Our Wellbeing Hub offers helpful links and tips to help you live a healthier more balanced lifestyle.

Login to Mutual Benefits to access the Wellbeing Hub.

Square Health

Square Health allows you to receive help and support from healthcare professionals through a simple mobile application.

As a British Friendly member, you receive 100 Health Support Points (HSP) to use on the services of your choice until 13th February 2018.

We also provide the option for you to share your points with your partner/spouse or child (up to age 23).

Available services:

Virtual GP consultations (25 HSP)

Physiotherapy (33 HSP)

Counselling (33 HSP)

2nd opinion services (100 HSP)

To access this service, login to Mutual Benefits and download the Square Health app.

Support Hub

We recognise that the implications of your health can go beyond your finances. For this reason, we provide links to charity helplines and access to useful resources to help you deal with life-altering events.

Login to Mutual Benefits to access the Support Hub.

Mutual Rewards

Mutual Rewards

Mutual Wellbeing

Mutual Wellbeing

Mutual Support

Mutual Wellbeing

Mutual Support

MUTUAL BENEFITS2017

Death Benefit

We’ve added an automatic Death Benefit to all insured members’ policies at no extra cost. It pays out a lump sum equivalent to 26 weeks of your Income Protection benefit or a minimum of £1,000.

This benefit is discretionary and available to all new and existing insured members at no extra cost.

The Death Benefit FAQs provides more information and is available on our website.

Care Assistance Benefit

Care Assistance Benefit covers members whose partner/spouse, child (up to age 18) or parent/parent-in-law need at least 35 hours a week of full-time care for a continuous period of 4 weeks or more. The benefit paid is a fixed amount of £125 per week with the following benefit payment periods:

For a partner, spouse or child: benefit may be paid up to 26 weeks

For a parent: benefit may be paid up to 13 weeks

This benefit is discretionary and available to all new and existing insured members at no extra cost.

The Care Assistance Benefit FAQs provides more information and is available on our website.

Bereavement Benefit

It’s easy to forget how much impact the death of a loved could have on your finances, especially if you need to take time off to grieve. Our Bereavement Benefit pays out a lump sum equal to 13 times your weekly Income Protection benefit or a minimum of £1,000.

This benefit is discretionary and available to all new and existing insured members at no extra cost.

The Bereavement Benefits FAQs provides more information and is available on our website.

Legal for Life

Legal for Life is an online legal service provider designed to help you create your Will in the comfort of your own home and at a time convenient for you. This service provides a step-by-step guide to creating your Will which can be reviewed and finalised by a team of qualified lawyers.

As part of Mutual Benefits you are given access to create one free Will.

Login and select Mutual Partners for more details.

Health Shield Cash Plan

Health Cash Plans provide cashback on healthcare services including dental check-ups, eye tests, specialist consultations and more.

British Friendly members can now purchase a bespoke Health Cash Plan with our partner, Health Shield, for only £2 per week!

Login and select Mutual Partners for more information and to start your application.

Mutual Partners

Mutual Support

Mutual Support Mutual Support

Mutual Partners

British Friendly Society LimitedRegistered Office:45 Bromham Road, Bedford MK40 2AA

Telephone:01234 358344

Email:mutualbenefits@britishfriendly.com

Web:members.britishfriendly.com

Facebook:facebook.com/British-Friendly

Twitter:twitter.com/BritishFriendly

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reg. no: 110013. A member of the Association of Financial Mutuals. The Society is incorporated under the Friendly Societies Act 1992. Registered No. 392F. Registered in England Number 3821812. Registered Office: 45 Bromham Road, Bedford MK40 2AA. BFS Member Services Limited is authorised and regulated by the Financial Conduct Authority.

Version: 27.09.17