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  • MURREE BREWERY

    Submitted To:

    MR. NAZIK HUSSAIN

    In-Charge Internship and Placement

    Submitted By:

    M.UMAR HAYAT ABBASI

    ROLL #: 39, BBA 6th (Morning) Session (2007-2011)

    Department of Management Sciences

    The Islamia University of Bahawalpur, Pakistan

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    Table of Contents Page No.

    Preface

    Acknowledgement

    Dedication

    Executive Summary 3

    Introduction Of Organization 5

    History Of Brewery 6

    Introduction Of Organization 13

    History 14

    Board of Directors 17

    Introduction 18

    Pakistans only Beer and Whisky firm 19

    Management Techniques 22

    Mission, Vision And Objectives Of Organization 23

    Corporate, Business And Departmental Level Strategies 24

    Organizational Structure 27

    Social Responsibility 29

    Products 30

    Production Process 38

    Distillary Process 39

    Brewery Process 43

    NAB Hall 46

    Reserve Osmosis Plant 48

    Pet Plant (1&2) 51

    Botteling Hall 54

    Bio Gas Plant 57

    TOPS foods and Beverages 60

    Quality Policy of TOPS 64

    Adverisement/Promotional activities and Demand

    Creation.

    65

    ISO 14001 67

    Enviornmental Factors 70

    Enviornmental Aspects at Murree Brewery 71

    Different Accounting Policies of the Company 74

    Financial Analysis 76

    SWOT Analysis 106

    Work Done By Me 108

    Suggestions And Recommendations 109

    Conclusion 111

    Annexure

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    Executive Summary

    The Murree Brewery Company Ltd was established in 1860.It is a Pakistan-based

    company .Its products are only legally available in Pakistan owing to a prohibition on

    the exportation of alcohol from Pakistan.

    The Company is principally engaged in the manufacturing of Pakistan made foreign

    liquor (PMFL) including alcoholic beer, non-alcoholic beer (NAB), non-alcoholic

    products (NAP), which includes juices in tetra packs in Rawalpindi and food

    products, juices, glass bottles and jars in Hattar. Murree Brewery Company Limited

    operates in three divisions: liquor division, which includes PMFL, alcoholic beer,

    NAB, Big Apple, Lemonade, Cindy and Malt -79; tops division, which includes food

    products and juices, and glass division, which includes glass bottles and jars.

    The Murree Brewery Company Ltd has been certified from ISO 9001(Quality

    Management System).Now they are working on ISO 14001(Environmental

    Management System).

    The Murree Brewery is one of the oldest public companies of the sub-continent. Its

    shares were traded on the Calcutta Stock Exchange as early as 1902, and are now the

    oldest firm continuing industrial enterprise of Pakistan.

    Is aimed to have a good quality of products and it is providing different types of

    liquids to upper class, middle class and low class people. The company believes that

    whatever we provide to the customers should be the best for them. They should get

    the maximum satisfaction in this product.

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    This internship program helped me in the polishing of communication skills, a must-

    have to survive and make it big in the present world. It even gave a good

    understanding of behavior of customers when placed in different situations. It was a

    good opportunity to work on the skill of patience, as a large number of customers

    were to be dealt with. It helped in developing the kind of relations one needs to

    uphold in the corporate world and it helped in building up the right attitude.

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    Introduction of Organization

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    History of Brewery Beer is one of the worlds oldest beverges. Beer-like beverages were independently invented among

    various cultures throughout the world. The invention of beer has been argued to be responsible for

    humanitys ability to develop technology and build civilization. The earliest known chemical

    evidence of beer dates to circa 3500-3100 BC from the site of Godine Tepe in the Zagros

    Mountains of western Iran.

    Beer produced before the Industrial Revolution continued to be made and sold on a domestic scale,

    although by the 7th

    century AD beer was also being produced and sold by European monasteries.

    During the Industrial Revolution, the production of beer moved from artisanal manufacture to

    industrial manufacture, and domestic manufacture ceased to be significant by the end of the 19th

    century. The development of hydrometers and thermometers changed brewing by allowing the

    brewer more control of the process, and greater knowledge of the results.

    Today, the brewing industry is a global business, consisting of several dominant multinational

    companies and many thousands of smaller producers ranging from brewpubs to regional breweris.

    Historical documentation shows that around 5,000 years ago, ancient Chinese civilizations were

    breweing a beer-like substance known as Kui.

    In ancient Mesopotamia, clay tablets indicate that brewing was a fairly well respected occupation

    during the time, and that the majority of brewers were women. The discovery that reuse of the same

    container for fermenting the mash provided more reliable results was an early one: brewers on the

    move carried their tubs with them.

    Some types of beers were used especially in relegious ceremonies. In 2,100 BC, the Babylonian

    King Hammurabi included regulations governing tavern keepers in his law code for the kingdom.

    Beer drinking accessories, such as mugs, have also been found in Israel, and date back to nearly

    2000 BC.

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    Beer was part of the daily diet of Egyptian Pharaohs over 5,000 years ago. Then, it was made from

    baked barley bread, and was also used in religious practices.

    The role of beer in Egyptian society was far greater than just a drink. Often, beer was prescribed to

    treat various illnesses. Beer was considered to be the most proper gift to give to Egyptian Pharaohs

    and it was also offered as a sacrifice to the gods.

    The process of brewing beer grew tremendously during the rise of Christianity. This was primarily

    because of the roles that monks had in the production of beer. Monasteries were some of the first

    organizations to brew beer as a trade. Monks built breweries as part of their efforts to provide food,

    shelter and drink to various travelers and pilgrims.

    A large number of Christian saints are patrons of brewing. Saint Augustine of Hippo, Saint Luke

    the Evangelist, and Saint Nicholas all are considered to be patrons of brewing.

    Emperor Charlemagne, the ruler of the Christian kingdom around 770 AD considered beer to be an

    important part of living, and is often thought to have trained Christian brewers himself.

    As in ancient times, women were the primary brewers during the middle Ages. Women took over

    brewing after the monasteries had really established the process.

    A funerary model of a bakery and

    brewery, from the Eleventh dynasty

    of Egypt, circa 2009-1998 BC

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    Early Beers

    As almost any cereal containing certain sugars can undergo spontaneous fermentation due to wild

    yeasts in the air, it is possible that beer-like beverages were independently developed throughout the

    world soon after a tribe or culture had domesticated cereal. Chemical tests of ancient pottery jars

    reveal that beer was produced about 5,500 years ago in what is today Iran, and was one of the first-

    known biological engineering tasks where the biological process of fermentation is used. Also

    recent archaeological findings showing that Chinese villagers were brewing fermented alcoholic

    drinks as far back as 7000 BC on small and individual scale, with the production process / methods

    similar to that of ancient Egypt and Mesopotamia.

    Beer became vital to all the grain-growing civilizations of Eurasian and North African antiquity,

    including Egyptso much so that in 1868 James Death put forward a theory in The Beer of the

    Bible that the manna from heaven that God gave the Israelites was a bread-based, porridge-like beer

    called wusa.

    Medieval Europe

    Beer was one of the most common drinks during

    the Middle Ages. It was consumed daily by all

    social classes in the northern and eastern parts of

    Europe where grape cultivation was difficult or

    impossible. Though wine of varying qualities was

    the most common drink in the south, beer was still

    popular among the lower classes. Since the purity

    of water could seldom be guaranteed, alcoholic

    drinks were a popular choice, having been boiled

    as part of the brewing process. Beer also provided

    a considerable amount of the daily calories in the northern regions. In England and the Low

    Countries, the per capita consumption was 275-300 liters (60-66 gallons) a year by the Late Middle

    Ages, and beer was downed with every meal Though probably one of the most popular drinks in

    Europe, beer was disdained by science as being unhealthy, mostly because ancient Greek and more

    contemporary Arab physicians had little or no experience with the drink.

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    Laws to enforce the use of hops in beer were introduced in England in the 14th century, and later

    similar laws were introduced in other countries. In England, these laws led to peasant uprisings,

    since it was considered to spoil the taste, but these uprisings were brutally put down.

    Early modern Europe

    In Europe, beer largely remained a homemaker's activity, made in the home in medieval times. The

    oldest still operating commercial brewery is the Weihenstephan (Bavaria) abbey brewery, which

    obtained the brewing rights from the nearby town of Freising in 1040. By the 14th and 15th

    centuries, beermaking was gradually changing from a family-oriented activity to an artisan one,

    with pubs and monasteries brewing their own beer for mass consumption.

    In 15th century England, an unhopped beer would have

    been known as ale, while the use of hops would make it a

    beer. Hopped beer was imported to England from the

    Netherlands as early as 1400 in Winchester, and hops were

    being planted on the island by 1428. The popularity of

    hops was at first mixedthe Brewers Company of London

    went so far as to state "no hops, herbs, or other like thing

    be put into any ale or liquore wherof ale shall be made

    but only liquor (water), malt, and yeast."

    In 1516, William IV, Duke of Bavaria, adopted the

    Reinheitsgebot (purity law), perhaps the oldest food regulation still in use through the 20th Century

    (the Reinheitsgebot passed formally from German law in 1987). The Gebot ordered that the

    ingredients of beer be restricted to water, barley, and hops; yeast was added to the list after Louis

    Pasteur's discovery in 1857. The Bavarian law was applied throughout Germany as part of the 1871

    German unification as the German Empire under Otto von Bismarck, and has since been updated to

    reflect modern trends in beer brewing. To this day, the Gebot is considered a mark of purity in

    beers, although this is controversial.

    Most beers until relatively recent times were top-fermented. Bottom-fermented beers were

    discovered by accident in the 16th century after beer was stored in cool caverns for long periods;

    they have since largely outpaced top-fermented beers in terms of volume.

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    The Industrial Revolution

    Following significant improvements in the efficiency of the steam engine in 1765, industrialization

    of beer became a reality. Further innovations in the brewing process came about with the

    introduction of the thermometer in 1760 and hydrometer in 1770, which allowed brewers to

    increase efficiency and attenuation.

    Prior to the late 18th century, malt was primarily dried over fires made from wood, charcoal, or

    straw, and after 1600, from coke.

    In general, none of these early malts would have been well shielded from the smoke involved in the

    kilning process, and consequently, early beers would

    have had a smoky component to their flavors; evidence

    indicates that maltsters and brewers constantly tried to

    minimize the smokiness of the finished beer.

    Writers of the period describe the distinctive taste

    derived from wood-smoked malts, and the almost

    universal revulsion it engendered. The smoked beers

    and ales of the West Country were famous for being undrinkable - locals and the desperate

    accepted. This is from "Directions for Brewing Malt Liquors" (1700):

    Modern Beer

    Many European nations have unbroken brewing traditions dating back to the earliest historical

    records. Beer is an especially important drink in countries such as Belgium, Germany, Ireland, and

    the UK, with nations such as France, the Scandinavian countries, the Czech Republic, and others

    having strong and unique brewing traditions with their own history, characteristic brewing methods,

    and styles of beer.

    Unlike in many parts of the world, there is a significant market in Europe (the UK in particular) for

    beer containing live yeast. These unfiltered, unpasteurised brews are awkward to look after

    compared to the commonly sold dead beers: live beer quality can suffer with poor care, but many

    people prefer the taste of a good live beer to a dead one. While beer is usually matured for relatively

    short times (a few weeks to a few months) compared to wine, some of the stronger so-called real

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    ales have been found to develop character and flavour over the course of as much as several

    decades.

    In some parts of the world, breweries that had begun as a family business by Germans or other

    European migrs grew into large companies, often passing into hands with more concern for

    profits than traditions of quality, resulting in a degradation of the product.

    In 1953, New Zealander Morton W. Coutts developed the technique of continuous fermentation.

    Coutts patented his process which involves beer flowing through sealed tanks, fermenting under

    pressure, and never coming into contact with the atmosphere, even when bottled. His process was

    introduced in the US and UK, but is now used for commercial beer production only in New

    Zealand.

    In some sectors brewers are

    reluctant to embrace new

    technology for fear of losing the

    traditional characteristics of their

    beer. For example Marston's

    Brewery in Burton on Trent still

    uses open wooden Burton Union

    sets for fermentation in order to

    maintain the quality and flavour of

    its beers, while Belgium's lambic

    brewers go so far as to expose their

    brews to outside air in order to pick up the natural wild yeasts which ferment the wort. Traditional

    brewing techniques protect the beer from oxidation by maintaining a carbon dioxide blanket over

    the wort as it ferments into beer.

    Modern breweries now brew many different types of beer, ranging from ancient styles such as the

    spontaneously-fermented lambics of Belgium; the lagers, dark beers, wheat beers and more of

    Germany; the UK's stouts, milds, pale ales, bitters, golden ale and new modern American creations

    such as Chili Beer, Cream Ale, and Double India Pale Ales.

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    Today, the brewing industry is a huge global business, consisting of several multinational

    companies, and many thousands of smaller producers ranging from brewpubs to regional breweries.

    Advances in refrigeration, international and transcontinental shipping, marketing and commerce

    have resulted in an international marketplace, where the consumer has literally hundreds of choices

    between various styles of local, regional, national and foreign beers.

    The next great development occurred in the mid-nineteenth century, through work done by Louis

    Pasteur, the first to propose an explanation of how yeast worked. Shortly thereafter, samples of

    Bavarian yeast provided the successful identification of a single-cell and strain of the bottom-

    fermenting lager yeast. German brewers had started to make beer by lagering (storing) in 1402.

    Brewing was not possible in the warm months because wild yeasts prevalent in the warmer weather

    of summertime would sour the beer. Brewers discovered that brewing in the cold months and

    storing the beer in caves in the nearby Alps impacted stability to the beer and enhanced it with a

    cleaner taste, although they did not know why. Today, we know that the reason the beer was clearer

    and cleaner was due to the fermentation process the beer underwent in the cold, during which the

    chemicals and bacteria responsible for clouding beer were unable to thrive and were therefore

    filtered out of the beer. In 1880, there were approximately 2,400 breweries operating in the US

    embracing many of the classic brewing styles. Today, there are 375 breweries. The change can be

    traced back to the era of the Volstead Act of 1919 - this Eighteenth Amendment to the Constitution

    ushered in Prohibition. During this time, the smaller breweries lay idle as the larger establishments

    limped by with the production of cereal malts and near-beers.

    Following Prohibition in World War II, with corresponding food shortages and therefore increased

    substitution of adjuncts for malt - a lighter beer resulted. With a large part of the male population

    off fighting the war, the work force in America was made up largely of women; thus marketing to

    this population solidified the hold of a lighter-styled beer. Following the war, the large national

    breweries catered to the tastes of this expanded beer market. Today, there is a revolution in America

    as brewing returns to its roots, and a great variety of high-quality beers are being revived, imported

    and enjoyed!

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    Introduction of Organization

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    History

    Consequent to the British annexation of the Punjab in 1849 from sikh rule, and more so after 1857

    when the British Crown formally extended its sovereignty over india, a structured administration

    commenced in the Punab.

    To meet the beer requirements of British personnel (mainly army), the Murree Brewery was

    established in 1860 and incorporated a year later at Ghora Galli, located in Pir Punjal range of the

    Western Himalyas at an elevation of 6000 above sea level, near the resort town of murree.

    Between 1885 & 1890 the company established Breweries in Rawalpindi & Quetta & acquired an

    interest in the Oticumand (South India) & Norailiya (ceylon) breweris. A distillery was also

    established in the above period in Rawalpindi next to the Brewery.

    The Murree Brewery at Ghora Galli was therefore among the first modern beer breweries

    established in Asia. Murree Beer proved to be very popular among the British troopers who were

    largerly barracked in tha Galis of these hills.

    The virtues of the beer brewed form barley malt & hos as a light alcoholic beverage were not lost

    on the local population who rapidly became avid consumers. By the turn of the 20 century, the

    name Murree was famous for its beer in Keg and bottle in the bars, beer halls and army messes of

    British India. Murree Beer was first awarded a medal for product excellence at the Philadelphia

    Exhibition in 1876, followed by numerous awards over the past 140 years.

    In 1935, a massive earthquake totally demolished the Quetta brewery as well as substantial part of

    Quetta town, killing thousands of persons, including a number of our employees. At Ghora Galli

    (Murree), the scarcity of water became an emerging problem.

    By the 1920s, brewing was mostly transferred to the Rawalpindi brewery but malting continued at

    Ghora Galli till the 1940s, when this property was sold. The historic brewery built in Gothic style

    architecture was burnt during the partition riots of 1947/48.

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    Park Lodge a handsome resedential property was purchased by the company from Mrs. H.

    Whymper in 1888. It was the principal residence and head office of the company till 1959, when it

    was taken by the Government of Pakistan to house the office of the President of Pakistan. It remains

    an office of the Head of State of Pakistan from 1960 till the present day. The original brewery was

    founded by two closely connected english families. Edward Dyer was the first General Manager of

    the Company. He was also the founder of the Dyer Meaken breweries, Simla hills. Edward

    Whymper, a member of this family was the first person to climb Matterhorn mountain in 1865.

    The Rawalpindi brewery is blessed with deep aquifers of good watter. A railway siding was

    extended to the premises in the 19th

    century, which is now derelict.

    Under the present prohibition law, only non-Muslims and foreigners are permitted to consume

    alcohol. Notwithstanding the consequent reduction in demand, the Company decided as policy to

    concentrate on product excellence. It was decided to modernize the plants.

    A Ziemann (German) brew house was installed in 1967, 'Saladin' Box Meltings in 1971. Also in

    the late sixties, it was decided to embark on an ambitious long-term program to mature Malt

    Whiskies. Over the past four decades white oak casks and vats have been procured from North

    America, Australia and Spain

    Our two underground cellars now hold over half a million liters of Malt Whisky for varying periods

    of maturation up to 12 years under controlled temperature conditions.

    Another wave of modernization was undertaken in the 1990s. New beer canning and modern bottle

    filling facility from Holstein and Kappert (Germany) was installed. Two units of alcohol

    rectification columns for producing extra neutral grade of potable alcohol from Molasses were

    procured from France and Italy, respectively, to give our Vodkas and Gins a qualitative edge.

    Also in this period, the beer fermentation capacities were renewed. It is pertinent to point out that

    our basic beer fermentation system installed in the 1930s was then at the cutting edge of this

    technology. Known at the time as the Nathan system, it incorporates fermentation and the laagering

    of beer in a single double jacketed vessel. A variation of this system is now in extensive use

    worldwide.

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    Tops Food and Beverages a division of the Company was established in 1969. It processes fruits

    and markets fruit juices and allied food products. Two manufacturing units are located in

    Rawalpindi and Hattar (NWFP) respectively. A Tetra Pak packaging facility was added in 2001.

    The Hattar plant was installed in 1992.

    The plant is based on a Recuperative Melter and two Emhart I.S. container manufacturing machines

    and has the latest quality control equipment for online inspection of containers.

    The Murree Brewery is one of the oldest public companies of the sub-continent. Its shares were

    traded on the Calcutta Stock Exchange as early as 1902, and are now the oldest continuing

    industrial enterprise of Pakistan.

    In 1997-1998 and 1998-1999, we were judged among the top 25 performing public companies by

    the Karachi Stock Exchange.

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    Board of Directors

    Chairman Mr. Khurram Muzaffar

    Chief Executive Mr. Isphanyar M. Bhandara

    Mr. M. M. Shahbaz

    Mr. Asadullah Khawaja

    Ch. Mueen Afzal

    Mr. Aamir H. Sherazi

    Mrs. Goshi M. Bhandara

    PRINCIPAL OFFICERS

    Company Secretary Mr. M. Zaffar Iqbal

    Chief Financial Officer Kh. Mushtaq Ahmed, FCA

    General Manager (Brewery Division) Mr. Mohammad Javed

    Director (Glass Division) Mr. M. M. Shahbaz

    Acting General Manager (Tops) Major Sabih-ur-Rehman

    AUDIT COMMITTEE

    Mr. Khurram Muzaffar (Chairman)

    Ch. Mueen Afzal (Member)

    Mrs. Goshi M. Bhandara (Member)

    AUDITORS PRINCIPAL BANKERS

    M/s KPMG Taseer Hadi & Co. Bank Alfalah Ltd, Rawalpindi

    Chartered Accountants Standard Chartered Bank, Rawalpindi/Lahore

    6th

    Floor, State Life Bldg, Askari Commercial Bank Ltd, Rawalpindi

    Jinnah Avenue, Islamabad. National Bank of Pakistan, Rawalpindi/Hattar

    The Bank of Khyber,Hattar.

    Allied Bank Ltd, Lahore / Gujranwala.

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    Introduction

    Murree Brewery is the maker of Pakistan's premier beer brand known Murree Beer. Its products are

    only legally available in Pakistan owing to a prohibition on the exportation of alcohol from

    Pakistan. The brewery has two manufacturing units located in Rawalpindi and Hattar (North-West

    Frontier Province).

    In 1977 the Murree Brewery suffered a

    significant setback when Zulfiqar Ali

    Bhutto imposed a total prohibition in

    Pakistan, to appease Islamic elements

    of the electorate. Subsequently the

    government of General Zia-ul-Haq

    amended this law, requiring anyone

    wishing to consume alcohol to present

    credentials demonstrating that they

    were non-Muslim. The small Christian,

    Hindu and Parsi communities were not large enough to support the enterprise, and production had

    to be scaled back.

    However, gradual relaxation of the prohibition laws has allowed Murree to introduce variations of

    Murree beer, vodka, gin and whisky. Today, all Murree products are readily available in legal liquor

    shops that operate openly in Karachi in places like Zamzama and Defense. It is also available in the

    interior of Sindh. Although the consumption of alcohol in public is still nominally banned, it is

    becoming increasingly available in clubs and high-class restaurants. Murree Beer was initially being

    produced in Austria for European markets and was available in various Pakistani and Indian

    restaurants, an enterprise which has since ceased since 2004.

    The Murree Brewery is one of the oldest public companies of the sub-continent. Its shares were

    traded on the Calcutta Stock Exchange as early as 1902, and are now the oldest continuing

    industrial enterprise of Pakistan and among the top 25 performing public companies by the Karachi

    Stock Exchange.

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    Murree's biggest competitor is the Quetta Distillery and its products have to increasingly vie with

    smuggled brands from the West and India.

    Pakistans only Beers and Whisky firm

    Understandably, making beer and whiskey in a Muslim country, where 97 per cent of the

    population is officially banned from enjoying your products, has never been an easy business. Non-

    Muslims are exempt from the ban, but even for them getting a drink can be complicated: some five-

    star hotels require foreigners to affirm in writing that they are non-Muslims and will be responsible

    for anything that happens when they are under the influence before they can order a drink.

    And amid the upsurge of militant violence of the last two years that has seen the Taliban attacking

    targets across the country, setting fire to girls' schools and even banning the sale of videos and

    DVDs, common sense might suggest that the fortunes of this establishment, which celebrates its

    150th anniversary next year, might be on the wane. Yet the opposite is happening: sales are

    booming embarrassingly so.

    "Sales are good," said Isphanyar Bhandara, the brewery's 36-year-old chief executive, "but we don't

    want to shout about it because that also brings negative publicity and criticism, because this is a

    Muslim country and yet sales are growing."

    Pervaded by a rich smell of fermenting yeast and equipped with Victorian maturing cellars, the

    brewery is located in the heart of the military cantonment area of Rawalpindi, the garrison city

    where 30 people died in a suicide bomb attack earlier this week. The scenes within the thick stone

    walls are reminiscent of a British brewery of the remote past. Located opposite the residence of the

    Chief of the Army Staff, the brewery says it has never received a direct threat from the militants.

    Metaphorically speaking, the Murree brewery sits on one of the major fault lines of Pakistan's often

    contradictory society. While Muslims have been banned from buying or drinking alcohol since

    1977, few private social gatherings among the country's political or business lite take place

    without the lubrication of liquor. A well-established network of bootleggers dealing in both locally

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    produced and smuggled alcohol ensures that, while bars do not exist except for a couple of gloomy

    premises in five-star hotels, a drink in a private home is never far away.

    For an institution such as the brewery, this two-faced attitude towards alcohol has meant several

    things. Firstly, while Christians, Hindus, Zoroastrians and other non-Muslims officially constitute

    its customers, there is a private acknowledgement that the vast majority of drinkers are Muslims

    who work their way through the easily exploited permit system. Non-Muslims and foreigners can

    get an official permit allowing them to buy 30 bottles of beer or a quart of spirits every month.

    Reports suggest that such permits are easy both to copy and to obtain fraudulently.

    At the same time, the brewery and distillery have to operate within a set of cramping rules. They are

    not allowed to advertise their products, for instance, and they have yet to be given permission to

    export them. The Islamic Ideology Council of Pakistan, which advises the government on policy

    issues, has made clear that it believes the export of alcohol abroad would damage the country's

    international image. The council's secretary Riaz-ur-Rehman confirmed: "We cannot allow anyone

    in the country to be engaged in the trade or production of alcohol."

    Meanwhile, the company, which earlier this year produced the Muslim world's first 20-year-old

    malt, provides the state and federal authorities with around $1m (604,000) a month in taxes and

    duty.

    "Absurd as it sounds, it's true," said Mr. Bhandara, who is a member of Pakistan's tiny population of

    Zoroastrians or Parsis and is also, ironically, a teetotaler, even though he is permitted to drink

    because of his religion. "It's totally hypocritical. I'm talking to the government at the moment about

    permission to export our beer to Britain [where it would be marketed with the catchphrase 'Have a

    Murree with your curry'], as many Asians in Britain are familiar with our products. Carlsberg were

    going to brew and sell it in the UK but then they said the beer market was shrinking. I am saying to

    them we have a 20 per cent increase in beer sales year-on-year in a Muslim country."

    The Murree Brewery, shares of which are publicly traded on the Pakistan stock exchange in

    Karachi, was initially established in 1860 among the woods and cooling breezes of the Murree

    Hills, 20 miles north of Islamabad, where the elevation of 6,000ft was perfect for producing light

    beer for British colonial troops. Growing demand for its award-winning products saw the company

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    establish additional breweries in Quetta in 1886 and in Rawalpindi in 1889, the site of the current

    operation.

    On a recent morning, bright with early winter sunshine, Jamshed Iqbal, the company's enthusiastic

    quality control manager, led The Independent on a tour of the facilities. "Making liquor is easy, but

    brewing beer is an art," he said, describing the challenges of temperature control in a region where

    the summer mercury can top 45C.

    Part of his duties includes checking the taste of the finished products to ensure consistency. He said

    he believed the company's "classic" lager had the best taste. But as a Muslim, was he allowed to

    taste it? "Just a mouthful," he replied.

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    Management Techniques

    Consensus based process

    Board meeting at different points of time

    Annual meetings

    Specialized professional team

    Incentives and bonus

    Adjustable environment and discipline

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    Mission and Vision Statement

    To fulfill customer requirements & expectations

    through CARE

    Contionous improvement

    Alignment of our missions and goals

    Responsibility and respect of our jobs and each other

    Educate one another

    We the people of Murree Brewery Co. make personal

    commitment to first understand our customers

    requirement then to meet & exceed their expectations,

    by performing the correct tasks on time and every time

    through.

    MOTTO

    We respect our past. We are the industry leaders in present

    and accept the challenge of the future.

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    Corporate, Business and

    Departmental level Starategeis

    Marketing strategy of the company is based on the folloeing points:

    First come to know about the who are our customers and what are their requirements.

    What do we really know about their needs, preferences, behavior and their life styles?

    What can we offer them... at a price... that other companies do not?

    How do we perform in comparison to our competitors?

    How are we currently performing for our customers?

    Where are the gaps, the weak points, the fudges, and the point of excellence... the USPs

    (Unique Selling points)?

    How are we different?

    Why are we different?

    How can we better delight?

    How do we change?

    What do we change?

    How clever are we with our market intelligence?

    How well is our market research working?

    Consider groups who share a similar need and who will respond in a similar

    way.

    Design a Marketing Strategy

    To achieve specific marketing objectives, based (e.g.) on the Marketing mix.

    Set Tactical Plans, Budgets, Programs

    Assign individual responsibilities to achieve the objectives.

    Monitor Progress

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    Product Strategy

    Murree brewery is aimed to have a good quality of products and it is providing different types of

    liquids to upper class, middle class and low class people. The company believes that whatever we

    provide to the customers should be the best for them. They should get the maximum satisfaction in

    this product.

    Murree Brewery has launched a new product Big Apple which is now being used at a large scale in

    the whole country. The company provides Beers to the upper class that has the authority to do so.

    They have energy drinks and soft drinks.

    Pricing Strategy

    Company has 15 different types of

    juices, which come into jars, bottles

    and packs. They have to maintain a

    price which is affordable to the

    customers and which is profitable to

    them, it appears that they have

    position their product pricing in such a

    way that their main focus is middle

    and upper middle class. However, they

    have some selected range for upper

    class as well.

    Promotion Strategy

    They believe that print media and outdoor activity help them to reach to their target customer. Due

    to satellite transmission and having multi channels, it does not pay one unless you have very huge

    budget to spend on this media. On promotion, their spending is more on putting banners on the

    roads, on bridges and sometimes on the newspapers. Since it pays them and there is direct

    relationship between sales and consumer.

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    Distribution Strategy

    TOPS have nationwide users so they have to arrange dealers in the every city. They have their

    branch offices in Karachi, Lahore, Islamabad, Faisalabad and all the major cities of Pakistan so that

    one can get easy delivery of their product easily in every city or village of country. Provide quick

    and timely delivery to their dealers: they have got big warehouses located in almost all big cities

    and towns. Whenever they get order from the dealer they try to provide supplies to their dealer from

    closest warehouse. They believe that, timely delivery of their product to the dealer is one of an

    important element in their success in Pakistan.

    Product Life Cycle

    It is one of their missions to provide quality product to their customers. Therefore, they ensure that

    every product, which is delivered from their factory, must go through rigorous quality check. So

    that only perfect product, free from any defect is delivered to their customers.

    So, when it is delivered to the customer, it must meet customer's expectations

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    Organizational Sructure

    Cheif Executive

    CFO

    Computer programmer

    CA

    GM

    Customer Manager

    Technical Manager

    Distiller

    Supervisor

    Assistant Supervisor

    Workers

    Brewery

    Assistant Beuru

    Supervisor

    Assistant Supervisor

    Workers

    Cheif Engineer

    Workshop

    Supervisor

    Assistant Supervisor

    Workers

    Presentive Maintainance

    Engineer

    Supervisor

    Assistant Supervisor

    Workers

    Security Incharge

    M(HR)

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    Corporate Information

    Board of Directors

    Chairman Mr. Khurram Muzaffar

    Chief Executive Mr. Isphanyar M. Bhandara

    Mr. M. M. Shahbaz

    Mr. Asadullah Khawaja

    Ch. Mueen Afzal

    Mr. Aamir H. Sherazi

    Mrs. Goshi M. Bhandara

    PRINCIPAL OFFICERS

    Company Secretary Mr. M. Zaffar Iqbal

    Chief Financial Officer Kh. Mushtaq Ahmed, FCA

    General Manager (Brewery Division) Mr. Mohammad Javed

    Director (Glass Division) Mr. M. M. Shahbaz

    Acting General Manager (Tops) Major Sabih-ur-Rehman

    AUDIT COMMITTEE

    Mr. Khurram Muzaffar (Chairman)

    Ch. Mueen Afzal (Member)

    Mrs. Goshi M. Bhandara (Member)

    AUDITORS PRINCIPAL BANKERS

    M/s KPMG Taseer Hadi & Co. Bank Alfalah Ltd, Rawalpindi

    Chartered Accountants Standard Chartered Bank, Rawalpindi/Lahore

    6th

    Floor, State Life Bldg, Askari Commercial Bank Ltd, Rawalpindi

    Jinnah Avenue, Islamabad. National Bank of Pakistan, Rawalpindi/Hattar

    The Bank of Khyber, Hattar

    Allied Bank Ltd, Lahore / Gujranwala

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    Social Responsibility

    They provided area to Govt. of

    Pakistan in Zia-Ul-Haq era.

    Also provided place for Govt. Bhandara

    High School.

    Place for Golf Club.

    Dispensary for employees.

    Provide renovation facilities.

    Post office for the area people.

    Benefit to their employees.

    Provident funds.

    Pension.

    Medical fecilities.

    Insurance.

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    Products of Murree Brewery

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    Products of Murree Brewery The Murree Brewery produces a wide variety of Beers, liqours and non-alcoholic products. There

    premium products include Murrees Millennium Beer, Murrees Classic Beer, Lite Export Pils,

    Eight and twelve years old single Malt Whiskies, Vintage with a blend of a Scotch Grain Whisky,

    Silver Top Gin, Boskaya Vodka And Doctors Brandy.

    Beers:

    1) Murree Beer

    An all time favourite since 1860. Alc. Contents

    4.5% v/v. Brewed from local six row barley,

    malts and bavarian hop products. Has a

    distinctive taste and flavour.

    Murrees Classic Lagger

    Premium beer, inputs identical to the

    millenium Beer. Alc 5.5% v/v. A real classic.

    Smooth on the plate. Taste and flavour close to

    classic European lagers.

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    2) Murrees Millennium

    Our flagship beer 8% Alc. v/v. Brewed from highest grade

    Australian malt and hallertau a German Hop products. The

    millennium is celeberation brew for special occasion

    3) Lite Export Pils

    Is brewed from continental Malts and Hops. A light beer Alc. 3.5% v/v. Correspond in

    flavour and quality to the famous beer brewed in Pilsen, Czech Republic,. An ideal summer

    drink.

    Liqours

    1) Murrees Matured Malt Whiskies

    Murrees premium Malt whiskies are brewed from a Barley Malt mash, distilled on

    traditional pot stills and matured in imported oak wood casks & vats for guaranteed periods

    specified on respective packaging.

    Jim Murray, one of Englands best known writers on Scotch Whiskies comments on

    Murres 8 years old classic Malt whisky at page 202 in his Complete book of Whisky

    (1997) as follows: Not only does

    Murrees 8 years old single matured

    malts compare favourably, it is much

    better than a lesser Scotch malt, which

    comes nowhere near matching this

    whiskys crisp and delicate

    maltiness. Compare in maltiness,

    character &crispness to any reputed

    Scottish Malt whisky of equal age.

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    2) BOLSKAYA VODKA & SILVER

    TOP GIN

    Produce under arrangement with Bols

    international B.V. Netherlands

    Distilled from extra neutral grade alcohol

    under arrangement with Bols international

    BV, Netherlands world famous distillers of

    fine liquors.

    3) MURREE GINS

    Tower of London Gin is rich in juniper flavour

    extracted from the juniper berries of the world

    famous Ziarat juniper forest near Quetta.

    London Dry Gin is a typical English s\dry gin

    with a delicate flavour, balanced aromatics and

    botanicals. Lemo lime & citrus Gins Convey

    the flavour of citrus fruits.

    Non Alcoholic Beers (NAB)

    Malt 79 & cindy malt drinks are brewed from

    golden barley malt and hops. Ideal thirst

    quenching summer drinks.

    Once you get the taste of real grain beverages

    rich in natural sugars, you will never look back

    to synthetic colas. Non alcoholic malt drinks

    are recommended by doctors for a vareity of

    elements. Our non alcoholic malt drinks our

    genuine earth drinks.

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    Fizzy Drinks

    1) Big Orange

    Is an all time favourite all season drink.

    2) Big Apple

    Pakistan first corbonated drink. A delight for every Pakistani house hold.

    3) Big Lemon

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    There Lemonade are best in Pakistan.

    MALTS

    Stawerbry Malt

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    Lemon Malt

    Peach Malt

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    Production Process

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    Distillary Process The barley is first soaked in water, then spread inside the germination box allowing it to germinate.

    The germination produces sugar and thus converts the barley into malt. As the germination releases

    heat, the barley has to be turned regurarly, and the temperature need to be controlled. The malt is

    then transferred to the kiln, spread over a mesh and dried over a fire.

    The malt is coarsely ground

    by roller. In the mash tun it is

    mixed with hot water at

    specified temperatures, in

    which the malt sugars are

    dissolved. The resulting

    sweet solution is called wort.

    Wort is cooled, and yeast is

    added, while the solid residue

    of the malt is sold as cattle feed. The temprature is done in vats till a beer, with around 7-8%

    alcohol, is formed.

    Distillation takes place in onion-shaped pot still made from copper. In the first distillation, which

    takes place in the wash stills, the alcohol fraction is raised to somewhat over 20%. The product,

    called low wines, the is distilled a second time in spirit stills, which results in a spirit with over 60%

    alcohol. In distillation process, the first and the last fractions are recycled back for Re-distillation

    process, while only the middle cut via the spirit safe goes to the spirit store to be filled into barrels.

    The spirit safe is locked by the Excisemen.

    By law, the spirit can only be called whisky after at least three years of maturation. Usually no

    new casks are used, but rather the casks are charred before use, which helps to release vanilla from

    the wood.

    Once matured, the whisky is bottled. To achieve a more uniform taste, usually many casks are

    blended. Whisky may also be filtered a t low temperature (about +5 to -5 Celsius) to remove fat

    particles. And finally it is colored with caramel to achieve a Uniform Color.

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    Flow Diagram of Distillation

    Unit

    In distillation Unit we prepare Alcohol through fermentation of Molasses

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    Distillation

    Distillation is a method of separating mixtures based on differences in their volatilities in a

    boiling liquid mixture. Distillation is a unit operation, or a physical separation process, and

    not a chemical reaction.

    Distillation of fermented solutions has been used since ancient times to produce distilled

    beverages with higher alcohol content. The premises where distillation is carried out,

    especially distillation of alcohol are known as a distillery.

    Fractional Distillation

    Fractional distillation is the separation of a mixture into its component parts, or fractions,

    such as in separating chemical compounds by their boiling point by heating them to a

    temperature at which several fractions of the compound will evaporate. It is a special type of

    distillation. Generally the component parts boil at less than 25 C from each other under a

    pressure of one atmosphere (atm). If the difference in boiling points is greater than 25 C, a

    simple distillation is used.

    Fermentation

    Fermentation is a metabolic process whereby electrons released from nutrients are

    ultimately transferred to molecules obtained from the breakdown of those same nutrients.

    Yeast carries out fermentation in the production of ethanol in beers, wines and other

    alcoholic drinks, along with the production of large quantities of carbon dioxide.

    Molasses

    Molasses is a viscous byproduct of the processing of sugar cane or sugar beets into

    sugar.

    The quality of molasses depends on the maturity of the sugar cane or sugar beet, the

    amount of sugar extracted, and the method of extraction.

    Fermenter

    Yeast added to fermentation occurs.

    8% alcohol is pure here.

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    Condenser

    A device or unit used to condense vapor into liquid.

    E10, E11, E50, E51, E43 are condensers.

    C10

    It is Feed Column and boiling done here

    C50

    It is Impurity Column.

    Alcohol is passed to C40 and Vapours are condensed in E50 & E51.

    C40

    It is Rectifying Column.

    We get 96% alcohol here and remaining fusel oil (have 30 40 % alcohols) is

    passed to C10 with wash.

    SSR

    It is Spirit Receiver and water are added here to reduce the percentage of alcohol

    upto 43 or 37 % (depend on requirement).

    Essence and Colour are also added here.

    Onion Shaped Pot Made from Copper

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    Brewery Process The brewing process begins when the barley grain is soaked in water, thereby facilitating

    germination, and then drying and curing the grain through kilning. The barley has now turned into

    barley malt.

    The mill uses steel rollers to

    crack the grain open before it

    enters the mash tun. After the

    mixture of malts are cracked

    open by the mill they are

    mixed with the warm waters

    in the German built mash

    tun. The mash is then pumped sparged (sprayed) with hot water; this helps extract all the sugars

    from the malt as possible.

    The base of beer, or wort, is then pumped into the brew kettle where it is boiled, concenterated

    and clarified.

    The wort is now cooled before it

    is moved to a fermentation cellar

    where it will become beer. In

    order to speed the cooling process

    it is passed through a heat

    exchanger (Whirl pool).

    After the wort is cooled it is

    pumped into a fermentation tank

    located in the tun room, where specially cultured yeast, Saccharomy cerevisiac, is added to induce

    fermentation at 20-21 degree C over the next 48 to 56 hours.

    After the beer has been cold cellared and matured in the fermenter it is passed through a filter.

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    Murree Brewerys bottling line is made up of several components. At the heart of the system is a

    counter-pressured filter which is capable of filling 500 bottels per hour. Filled bottles then enter into

    a pasteurizor, where hot water is sprayed on them. This ensures elimination of microorganisms, if

    any, in the beer. A modern packaging machine, SAMOVI, packs the beer bottles automatically in

    specific beer cartons. Beer is then shipped out of the final consumer through proper channel by the

    sales department of Murree Brewery Co. Ltd.

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    Flow Diagram of Brew House

    Barley

    Screening

    A Grade

    B Grade

    For Beer

    For NAB

    C Grade

    B low C

    Grade +

    foreign

    matter

    Steeping to

    increase

    moisture 40-45%

    (1.5 day process)

    Germination to

    activate Beta +

    Alpha enzymes

    (6 days process)

    Killing (multiage)

    to stop the

    activator of

    enzymes & roasted

    Keep safe in silo

    Grinding

    Mashing to

    change starch

    into sugar

    Wert boiling in Kettle

    + addition of

    Nutrients Hops etc.

    Filtration D.V (dilution

    Vat) to make up

    the batch size

    and to cool

    Chilled process

    at 11 degree

    Celsius (F.V)

    fermenting Vat

    fermentation

    (Add Yeast)

    Maturation

    process

    4 to 6 weeks

    Filtration

    process

    (Beer)

    Bright beer tanks

    in BBT room in

    BBH hall

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    NAB Hall

    In NAB hall, non alcoholic products are prepared

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    Rinser

    Here empty bottles are washed.

    Screening 1

    Screening of empty bottles.

    Screening 2

    Screening of filled bottle (check the particles).

    Screening 3

    Screening of final product in bottle (again check the particles).

    Pasteurization

    Pasteurization is a process of heating a food, usually liquid, to a specific temperature for

    a definite length of time, and then cooling it immediately. This process slows microbial

    growth in food.

    Pasteurization is not intended to destroy all pathogenic micro-organisms in the food or

    liquid. Instead, pasteurization aims to reduce the number of viable pathogens so they are

    unlikely to cause disease (assuming pasteurization product is stored as indicated and

    consumed before its expiration date).

    In that unit, temperature gradually increase and decrease from 25 to 60 C

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    Reserve Osmosis Plant

    Reverse Osmosis

    Reverse Osmosis (RO) is a filtration method that removes many types of large molecules and ions

    from solutions by applying pressure to the solution when it is on one side of a selective membrane.

    The result is that the solute is retained on the pressurized side of the membrane and the pure solvent

    is allowed to pass to the other side. To be "selective," this membrane should not allow large

    molecules or ions through the pores (holes), but should allow smaller components of the solution

    (such as the solvent) to pass freely.

    Reverse osmosis is most commonly known for its use in drinking water purification from seawater,

    removing the salt and other substances from the water molecules.

    RO Plant

    A reverse osmosis plant is a manufacturing

    plant where the process of reverse osmosis

    takes place. An average modern reverse

    osmosis plant needs six kilowatt-hours of

    electricity to desalinate one cubic metre of

    water.

    In RO plant, we remove the hardness of water.

    RO can give you all of these benefits:

    Delicious, pure, salt-free drinking water

    Crystal-clear, pure ice cubes

    Peace of mind, knowing your water is highly pure

    Compact, simple equipment - nothing to break down

    Cheap to operate - only requires water pressur

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    Ro plant Diagram

    Flow Diagram of RO Plant

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    Sand Filter

    Sand filters are used for water purification.

    Particles are removed in sand filter.

    Carbon Filter

    Carbon filtering is a method of filtering that uses a piece of activated carbon to remove

    contaminants and impurities, utilizing chemical adsorption

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    Pet Plant (1&2)

    (For 500 and 1500 ml bottles)

    In Pet Plant, Big Apple is prepared.

    In Pet Plant 1, both 500 and 1500 ml bottles are prepared.

    In Pet Plant 2, only 500 ml bottles are prepared.

    In Pet Plant 1, Caper machine should be attached to filler machine to reduce the wastage

    of Big Apple.

    Pet Plant 1

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    Pet Plant 2

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    Rinser

    Empty bottles are passed to rinser through air conveyer and are washed.

    Filling Machine

    Menoblock

    3 series combine in 1 machine

    Capacity 1500 bottles/hour

    Weight 7000 kg

    Power 7.5 kw

    Dryer

    Wet bottles are dried here.

    Screening

    Screening of final product in bottle (check the particles).

    Pasteurization

    Pasteurization is a process of heating a food, usually liquid, to a specific temperature for

    a definite length of time, and then cooling it immediately. This process slows microbial

    growth in food.

    Pasteurization is not intended to destroy all pathogenic micro-organisms in the food or

    liquid. Instead, pasteurization aims to reduce the number of viable pathogens so they are

    unlikely to cause disease (assuming pasteurization product is stored as indicated and

    consumed before its expiration

    date).

    Temperature is kept from 0 to

    C.

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    Botteling Hall

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    (For bottles & canes)

    In bottling hall, especially alcoholic products are prepared.

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    Rinser

    Here empty bottles are washed.

    Screening 1

    Screening of empty bottles.

    Screening 2

    Screening of filled bottle (check the particles).

    Screening 3

    Screening of final product in bottle (again check the particles).

    Pasteurization

    Pasteurization is a process of heating a food, usually liquid, to a specific temperature for

    a definite length of time, and then cooling it immediately. This process slows microbial

    growth in food.

    Pasteurization is not intended to destroy all pathogenic micro-organisms in the food or

    liquid. Instead, pasteurization aims to reduce the number of viable pathogens so they are

    unlikely to cause disease (assuming pasteurization product is stored as indicated and

    consumed before its expiration date).

    In that unit, temperature gradually increase and decrease from 2 to 60 C.

    PU Meter

    For alcoholic 30 to 40 PU

    For non alcoholic 50 to 60 PU

    Gamma Level Detector

    That unit is before pasteurizer and for canes.

    If we give standard value for cane (e. g product filling till 320ml).Then less than of

    that has rejected and equal or greater has passed.

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    Bio Gas Plant Biogas typically refers to gas produced by the biological breakdown of organic matter in the

    absence of oxygen.

    The biogas plant consists of two components:

    Digester (or fermentation tank)

    Gas holder

    The digester is a cube-shaped or cylindrical waterproof container with an inlet into which the

    fermentable mixture is introduced in the form of liquid slurry.

    The gas holder is normally an airproof steel container that, by floating like a ball on the

    fermentation mix, cuts off air to the digester (anaerobiosis) and collects the gas generated.

    The decomposition of organic matter

    releasing various gases.The main gases

    released are methane, carbon dioxide,

    hydrogen and hydrogen sulphide.

    Bacteria carry out the decomposition or

    fermentation. The organic waste matter is

    generally animal or cattle dung, plant wastes,

    etc. These waste products contain

    carbohydrates, proteins and fat material that

    are broken down by bacteria. The waste

    matter is soaked in water to give the bacteria

    a proper medium to grow. Absence of air or

    oxygen is important for decomposition

    because bacteria then take oxygen from the waste material itself and in the process break them

    down.

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    It is assumed that one kg of fresh (wet) cow dung manure will give about 1.66 cubic feet of gas per

    day.

    Murree Brewery boiler tank used almost 30% of gas from bio gas plant.

    Flow Diagram

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    Spend Wash

    It is a liquid waste which comes from Distill House (Alcohol preparation house).

    Digester

    It is a closed tank. Here we feed cattle dung. Bacteria feeds through spend wash in the

    absence of oxygen. Digester has gas aeration coils which mixed the cattle dung and

    spend wash and generate gas.

    Gas Washer

    Here we used caustic soda (NaOH) to remove sulphur gas.

    Gas Holder Tank

    We collect the methane gas in gas holder tank. If order to supply, then supply the gas to

    boiler tank through blower.

    Blower

    It is used to push the gas to boiler tank.

    Clarified Tank

    In clarified tank, amylases settled down in lower cone which again moved to chamber no

    1 through primary clarified tank and remain liquid waste drain out to Nala Lei.

    Environmental factor

    There is no smell and a good plantation in bio gas plant.

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    TOPS foods and Beverages

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    TOPS is the division of Murree Brewery. It was established in 1969. It processes fruits and markets

    fruit juices and allied food products. Two manufacturing units are located in Rawalpindi and Hattar

    (NWFP) respectively. A Tetra Pack packaging facility was added in 2001. The Hattar plant was

    installed in 1992. Its products are:

    Fruit Juices (Mango, Orange, Lychee etc.)

    Fruit squashes(Mango,Orange,lemon & Diet)

    Conserves( Apple & Strawberry Jam, Orange Marmalade)

    Vinegar ( Malted & Plain)

    Tomato Ketchups in various sizes, flavors & containers

    Malt Extract

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    Flow Diagram

    Tops

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    Sugar Dissolver Tank

    Here we dissolve the sugar through heating (steam) provided by boiler tank.

    Blending tank

    Juice preparation

    Pasteurization Plant

    Pasteurization is a process of heating a food, usually liquid, to a specific temperature for

    a definite length of time, and then cooling it immediately. This process slows microbial

    growth in food. Pasteurization is not intended to destroy all pathogenic micro-organisms

    in the food or liquid. Instead, pasteurization aims to reduce the number of viable

    pathogens so they are unlikely to cause disease (assuming pasteurization product is

    stored as indicated and consumed before its expiration date).

    Water tank

    The water come from pasteurization plant are collected in water tank and recycled

    and again used for pasteurization.

    Homogenizer

    Here we thick the juice.

    Tetra Pack Machine

    Filling of the juice

    Straw Machine

    Straw are attached with tetra pack

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    Quality Policy of TOPS

    Prepare the best quality products, believing that quality is

    first priority and will take all steps to encourage quality

    consciousness.

    Meet all applicable regulatory requirements and system

    standards.

    To recognize that our workforce is our strength.

    To satisfy the customer.

    Continuously improve the skills systems and business of

    the organization.

    They are commited to consistently meet their customers

    needs and expectation on product quality and performance of

    optimum cost through their competent human resource and

    continual improvement of process and system.

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    Advertisement / Promotional

    Activities and Demand

    Creation

    The marketing and promotional

    activities of fruit juice and related

    commodity groups are crucial in

    increasing the demand for fruit juices.

    These activities include, but are not

    limited to, promotion, advertising, new

    product development, and packaging

    innovations. Marketers adopt their

    strategies in accordance with specified

    consumer wants and needs. They also

    create product image and influence

    consumer purchases. Often, consumer

    demands for processed food like juices

    are difficult to categorize. Consumers

    tend to purchase products and services

    that cover a broad spectrum of price

    and value combinations.

    Servicing the educated, nutritionally aware consumer who dwells in the localities i.e. E-8, F Sectors

    of Islamabad, Blue Area etc. and same type of Consumer category in Lahore and other metro cities

    is a complex role which marketers strive to master. In these types of areas people use to have a pure

    fruit juice at least once a day, with an imported or prime local fruit juice. Similarly this market

    could be catered through intensive marketing and promotion campaign on television or other

    sophisticated media.

    New product developments in conjunction with technological advancements have improved the

    marketing of fruit juices like many other food items. Relatively recent innovations appearing on

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    supermarket shelves are single serving aseptically packaged fruit juices, fruit roll-ups and fruit juice

    blends.

    Marketing infrastructure, which includes refrigerated transportation facilities and the composition

    of retail and wholesale markets, is correlated to the consumer demand for high quality produce.

    Equipment that transports from the field to the supermarket, field wrapping machines, improved

    cooling techniques, and temperature controlled distribution centers have been developed to ensure

    the delivery of quality produce to retail outlets.

    It is also important to ensure that the product has a meaningful point of difference i.e. sophisticated

    and healthy attractive packaging, less use of preservatives and clearly mentioning of purity of the

    juice etc. Most new products fail in the market because they are "me-too" products with no unique

    benefit (or attraction) for the consumer. Generally for the fruit juice business advertising budget is

    around 5% of the Total Revenue but for a small or medium scale unit, it may vary (on the higher

    side). Billboards, Television, Radio, F.M Channels, and Newspapers are the conventional mediums,

    which have been powerfully used for the promotion of fruit juice products.

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    ISO 14001 ISO 14000 is primarily concerned with environmental management. This means what the

    organization does to eliminate harmful effects on the environment caused by its activities.

    It is the Environmental Management System specification with guidance for use. The design

    of EMS is an on-going, interactive process which consists of defining, documenting and the

    continually improvement of required capabilities.

    Environmental Aspects and Impacts

    The key to a successful registration for conformance with ISO 14001 is to accurately

    determine the organization's Environmental Aspects and Impacts

    Environmental Aspect

    Element of an organization's activities, products or services that can

    Interact with the environment.

    Interact may be positive, negative or neutral.

    Environmental Impact

    Any change to the environment, whether adverse or beneficial, wholly or partially resulting

    from an organization's activities, products or services.

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    The combination of environmental aspects and impacts is the first step in establishing the

    significance of environmental aspect.

    A significant environmental aspect is an environmental aspect that has

    or can have a significant environmental impact.

    There are three distinct requirements contained within this section of ISO 14001.

    First, the organization shall identify the environmental aspects of its activities, products

    and/or services. In other words the organization must understand how it interacts with the

    environment.

    Second, the organization shall identify the specific environmental aspects that can be

    controlled, and over which it can be expected to have influence.

    Third, arrive at a list of significant environmental aspects based upon the individual

    environmental impact of each environmental aspect. The importance of this third step

    cannot be underestimated. The final list of significant environmental aspects will provide the

    basis for the Environmental Policy statement, and the Environmental Objective(s) and

    Targets. In other words the list of significant environmental aspects drives the entire content

    and scope of the operational portion of the environmental management system.

    Identify Environmental Aspects

    All of the organization's activities, products and/or services must be included within the

    environmental aspects review framework. The organization must assemble a listing of

    potential environmental aspects. The listing might include the following:

    1. releases of material to the air, water and/or soil;

    2. Disposal of waste;

    3. Energy and natural resource consumption;

    4. Noise levels;

    5. Transportation and/or storage of materials;

    6. Manufacturing processes;

    The purpose of this activity is not to determine the importance of each aspect. The purpose

    is to create a complete listing of how the organization interacts with the environment. The

    organization must include the effect of non-routine situations in the listing such as

    emergency conditions, start-up and shutdown activities. The procedure that is developed to

    produce the list of environmental aspects must recognize the conceptof continual

    improvement

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    Continual Improvement

    The term continual improvement refers to an ongoing process of performance enhancement.

    In the context of this environmental standard, it means that you need to enhance your

    organizations overall environmental performance by enhancing its environmental

    management system and by improving its ability to manage the environmental aspects of its

    activities, products, and services.

    Continual improvements can be achieved by carrying out internal audits, performing

    management reviews, analyzing data, and implementing corrective and preventive actions.

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    Environmental Factors

    Environmental Aspects

    Environmental Aspect is an element of an organization's activities, products or services that

    can interact with the environment. There are two types of environmental aspects:

    (i) Direct Environmental Aspect Activities over which a company can be expected to have

    an influence and control.For example, emissions from processes.

    (ii) Indirect Environmental Aspect Actual or Potential activities over which the organization

    can be expected to have an influence, but no control. For example, supply chain

    controlled aspects, customer controlled aspects, aspects managed elsewhere within the

    same company.

    Environmental Impact

    Any change to the environment, whether adverse or beneficial, wholly or partially resulting

    from an organization's activities, products or services.

    The combination of environmental aspects and impacts is the first step in establishing the

    significance of environmental aspect.

    Identification of Environmental Aspects

    (a) Identify Activities, Services and Products.

    (b) Consider direct and indirect environmental aspects.

    (c) Consider:

    Emissions to air.

    Release to water.

    Waste Management.

    Contamination of land.

    Impact on communities.

    Use of raw materials and natural resources.

    Other local environmental and community issues.

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    Environmental Aspects at

    Murree Brewery There are seven aspects in Murree Brewery

    i. Gas Emissions

    ii. Solid waste

    iii. Effluent

    iv. Noise

    v. Heat

    vi. Spillage

    vii. Dust

    Gas Emissions

    Gas emissions are any gaseous material released, either naturally or artificially, into the

    atmosphere. These gas emissions exist in a variety of forms: most notably water vapor,

    carbon dioxide, methane, nitrous oxide and ozone. The effects of these gas emissions

    come in the form of the greenhouse effect. Each of these gases absorbs radiation in the

    atmosphere, increasing the temperature of the Earth.

    Gas emissions from Boiler and Power House should have proper treatment because it

    causes air pollution, acid rain, global warming , ozone depletion

    We can minimize or pure the gases that come from Boiler and Power House through

    Electro precipitator technique.

    An electrostatic precipitator (ESP) or electrostatic air cleaner is a particulate collection

    device that removes particles from a flowing gas (such as air) using the force of an

    induced electrostatic charge. Electrostatic precipitators are highly efficient filtration

    devices that minimally impede the flow of gases through the device, and can easily

    remove fine particulate matter such as dust and smoke from the air stream. In contrast to

    wet scrubbers which apply energy directly to the flowing fluid medium, an ESP applies

    energy only to the particulate matter being collected and therefore is very efficient in its

    consumption of energy (in the form of electricity).

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    Trucks enters in Murree Brewery should have tuning well because if tuning not well, truck

    will emitted harmful gases which causes air pollution.

    The harmful gases are CO, NOx , Lead Compounds, Unburnt hydrocarbons etc

    Solid Waste

    Solid wastes are any discarded (abandoned or considered waste-like) materials. Solid wastes

    can be solid, liquid, and semi-solid or containerized gaseous material.

    In Murree Brewery, solid wastes are carton, glass, and paper, wood.

    Glass (silica) creates land contamination.

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    Noise Pollution

    Noise pollution is displeasing human, animal or machine-created sound that disrupts the

    activity or balance of human or animal life.

    In Murree Brewery, noise level is very high at Power house, Boiler plant and Pet plant.

    It damages the human ears.

    It can be minimized by using ear muff or ear plugs.

    Spillage

    Water and Molasses leakages in still house

    Water and Big Apple wastage in Pet plant

    Any product that prepared in NAB hall have wastages

    Waste water of Murree Brewery and Tops

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    Different Accounting Policies of

    the Company 1. Taxation policy of the Company

    Income tax on the profit or loss for the year comprises current and deferred taxation. Current

    and deferred tax is recognized in profit and loss account except to the extent that it relates to

    items recognized directly in equity in which case it is recognized in equity.

    Current Taxation Policy:

    Taxation charged in the financial statements is based on taxable income at the current rates of

    taxation after taking into account tax rebates and tax credits, if any.

    Deferred:

    Deferred tax is accounted for using the balance sheet liability method in respect of all temporary

    differences arising from differences between the carrying amounts of assets and liabilities in the

    financial statements and the corresponding tax bases used in the computation of taxable profit.

    Deferred tax is calculated at the rates that are expected to apply to the period when the

    temporary differences are expected to reverse, based on tax rates that have been enacted at the

    balance sheet date.

    Deferred tax liabilities are recognized for all taxable temporary difference and deferred tax

    assets are recognized to the extent that it is probable that sufficient taxable profits will be

    available against which the deductible temporary differences, unused tax losses and tax credits

    can be utilized. At each balance sheet dates, the Company re-assesses unrecognized deferred tax

    assets and the carrying amount of deferred tax assets. The company recognizes the previously

    unrecognized deferred asset to the extent that it becomes probable that future taxable profits will

    allow the deferred tax asset to be recovered the company conversely reduces the carrying

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    amount of deferred tax asset to the extent that it is no longer probable that sufficient taxable

    profit will be available to the benefit of part or all of the deferred tax asset to be utilized.

    2. Staff retirement benefits

    The company operates the following retirement benefit schemes for its employees:

    a) Defined contribution plan:

    The company operates a Provident Fund Trust for which the company and the employees

    contribute equally @ 8.33% of the basic salaries of employees. The Companys

    contribution is charged to profit and loss account.

    b) Defined benefit plans

    The Company operates pension and gratuity plans for its eligible staff. The pension plan

    is funded while the gratuity plan is unfunded. The liabilities under the plans are

    determined on the basis of actuarial valuations carried out by using the projected unit

    credit method. The company has a policy of carrying out actuarial valuation after every

    two years.

    Significant actuarial assumptions are as follows:

    Discount Rate 10%

    Increase in Salary 10%

    Mortality Rate EFU 61-66 morality rate

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    Financial Analysis Company policies with reference to accounting, finance and corporate matters are governed by

    relevant corporate regulations, Companies Ordinance 1984, and the code of corporate Government.

    It is company resolved to comply with International Accounting Standards for the preparation of

    financial statements with any departure there from being adequately disclosed.

    Company is in the process of establishing and efficient Internal Audit Department to enhance the

    scope of internal control and data generated by the company, it also help in building the confidence

    of our creditors, financial institutions and other interested organization.

    Ratio Analysis

    The term accounting ratios is used to describe significant relationship between figures shown on a

    balance sheet, in a profit and loss account, in a budgetary control system or in any other part of

    accounting organization. Accounting ratios thus shows the relationship between accounting data.

    Ratio analysis is very important while measuring the performance of the business. These ratios are

    carried out from the income statement and balance sheet. Many parties including management,

    investor and Government are interested in these ratios. The purpose of analysis is to measure the

    performance of the company and financial health of the organization.

    Advantages of Ratio Analysis

    Ratio analysis is an important and age-old technique of financial analysis. The following are some

    of the advantages of ratio analysis:

    Simplifies financial statement

    It simplifies the comprehension of financial statements. Ratios tell the whole story of changes in the

    financial condition of the business.

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    Facilitates inter-firm comparison:

    It provides data for inter-firm comparison. Ratios highlight the factors associated with successful

    and unsuccessful firm. They also reveal strong firms and weak firms, overvalued and undervalued

    firms.

    Help in planning:

    It helps in planning and forecasting. Ratios can assist management, in its basic functions of

    forecasting for planning, co-ordination, control and communications.

    Make inter-firm comparison possible:

    Ratio analysis also makes possible comparison of the performance of different divisions of the firm.

    The ratios are helpful in deciding about their efficiency or otherwise in the past and likely

    performance in the future.

    Help in investment divisions:

    It helps in investment decisions in the case of investor and lending decisions in the case of bankers

    etc.

    Limitation of Ratios Analysis

    The ratios analysis is one of the most powerful tools of financial management. Though ratios are

    simple to calculate and easy to understand, they suffer from serious limitations.

    Limitation of financial statements: Ratios are based only on the information which has

    been recorded in the financial statements. Financial statements themselves are subject to several

    limitations. For example; non-financial changes though important for the business are not relevant

    by the financial statements. Financial statements are effected to a very great extent by accounting

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    conventions and concepts. Personal judgment plays a great part in determining the figures for

    financial statements.

    Comparative study required: Ratios are useful in judging the efficiency of the business only

    when they are compared with past results of the business. However, such a comparison only

    provide glimpse of the past performance and forecasts for future may not prove correct since

    several other factors like market conditions, management policies, etc. may affect the future

    operations.

    Ratios alone are not adequate: Ratios are only indicators; they cannot be taken as final

    regarding good or bad financial position of the business. Other things have also to be seen.

    Problems of price level changes: a change in price level can affect the validity of ratios are

    calculated for different time periods. In such a case the ratio analysis may not clearly indicate the

    trend in solvency and profitability of the company. The financial statements, therefore, be adjusted

    keeping in view the price level changes if a meaningful comparison is to be made through

    accounting ratios.

    Lack of adequate standard: No fixed standard can be laid down for ideal ratios. There are no

    well accepted standards or rule of thumb for all ratios which can be accepted as norm. It renders

    interpretation of the ratios difficult.

    Limited use of single ratios: A single ratio, usually, does not convey much of a sense. To

    make a better interpretation, a number of ratios have to be calculated which is likely to confuse the