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  • Municipal Corporation of Greater Mumbai

    Website: portal.mcgm.gov.in O/o Chief Engineer (Bridge)

    Enginering Hub Building Dr. E. Moses Road Worli Naka , Worli Mumbai- 400018

    Municipal Corporation of Greater Mumbai

    CHIEF ENGINEER (BRIDGES) DEPARTMENT

    Tender Document

    for

    Appointment of Agency for Implementing Bridge

    Management System (BMS) and Developing

    Software for Advanced BMS for MCGM

    Bid Notification No.: < 7100151526 >

  • Implementing Bridge Management System (BMS) and Developing Software for Advanced BMS for MCGM

    Municipal Corporation of Greater Mumbai – IT Department Page 2 of 119

    Table of Contents

    1 Glossary ................................................................................................................................................... 5

    2 Invitation of Bid ...................................................................................................................................... 8 2.1 Project Background .................................................................................................................................... 8 2.2 Project Objective ......................................................................................................................................... 8 2.3 Bid Document Notice ................................................................................................................................. 8 2.4 Bid Invitation .............................................................................................................................................. 9

    3 Pre-Qualification Criteria .................................................................................................................... 10

    Ch. Eng.(Bridges) ....................................................................................................................................... 12

    Purpose of Bid Document ............................................................................................................................ 13 4.3 Cost of Bid Document .................................................................................................................................... 13 4.5 Bidder Registration and Instructions ........................................................................................................... 13 4.6 Bid Preparation Cost ..................................................................................................................................... 14 4.7 Pre-bid Meeting ............................................................................................................................................. 15 4.8 Amendment of Bid Document ...................................................................................................................... 15 4.9 Rights to Terminate the Process ................................................................................................................... 15 4.10 Earnest Money Deposit (EMD) and Refund .............................................................................................. 16 4.11 Solvency Certificate ...................................................................................................................................... 16 4.12 Submissions of Bids ..................................................................................................................................... 16 4.13 Site Visit ........................................................................................................................................................ 17 4.14 Language of Bids .......................................................................................................................................... 17 4.15 Bid Submission Format ............................................................................................................................... 17 4.16 Documents Comprising of Bids ................................................................................................................... 17 4.17 Evaluation Process ...................................................................................................................................... 20 4.18 Evaluation of Technical Bids ...................................................................................................................... 20 4.19 Opening of Technical Bid ........................................................................................................................... 22 4.20 Opening of Commercial Bid....................................................................................................................... 23 4.21 Selection Method ........................................................................................................................................ 24 4.22 OEM / Implementation Partner Participation Criteria ............................................................................ 24 4.23 Rights to Accept/Reject any or all Bids ..................................................................................................... 24 4.24 Clarification .................................................................................................................................................25 4.25 Amendment of Bid Document ....................................................................................................................25 4.26 Notifications of awards and Signing of Contract .......................................................................................25 4.27 Performance Bank Guarantee .................................................................................................................... 26 4.28 Failure to agree with the Terms and Conditions of the Bid/Contract ..................................................... 26 4.29 Terms and Conditions of the Bid ............................................................................................................... 26 4.30 Legal and Stationery Charges ..................................................................................................................... 27 4.31 Stamp Duty ................................................................................................................................................... 27

    4 Scope of Work .......................................................................................................................................28 4.1 Project Initiation and Management ........................................................................................................ 36 4.2 The Application ......................................................................................................................................... 39 4.3 End Point Infrastructure at MCGM locations ......................................................................................... 40 4.4 User Acceptance Testing Criteria for the Application ............................................................................ 40 4.5 Compliance with Industry Standards ...................................................................................................... 44 4.6 Application Hosting .................................................................................................................................. 44 4.6.1 Data Centre Requirements..................................................................................................................... 45 4.6.2 Acceptance Criteria for Data Centre.................................................................................................. 47 4.6.3 Business Continuity Plan (BCP) ........................................................................................................ 47 4.6.4 Design, Configuration, Installation and Set Up of Disaster Recovery ............................................ 48 4.6.5 Test Plan at DR Site ............................................................................................................................ 50

  • Implementing Bridge Management System (BMS) and Developing Software for Advanced BMS for MCGM

    Municipal Corporation of Greater Mumbai – IT Department Page 3 of 119

    4.7 Implementation Plan and Schedule ......................................................................................................... 51 4.8 Implementation Period User Training ..................................................................................................... 51 4.9 Operational Acceptance of the Application ..............................................................................................52 4.10 Operation and Maintenance Phase...........................................................................................................52 4.10.1 Application Maintenance and Monitoring ........................................................................................ 54 4.10.2 Change Control Process ..................................................................................................................... 55 4.10.3 Infrastructure Operations and Maintenance .................................................................................... 56 4.10.4 Warranty Support Services ................................................................................................................ 57 4.10.5 Annual Maintenance Contract (AMC) .............................................................................................. 58 4.10.6 Manpower support .............................................