Multi-Stakeholder Multi-Stakeholder Partnerships Partnerships

Telecenters SummitTelecenters SummitBudapest 2010Budapest 2010

Katarzyna Bałucka-DębskaKatarzyna Bałucka-Dębska

ICT for InclusionICT for InclusionEuropean CommissionEuropean Commission

••• 2

• eInclusion initiatives study

• Policy recommendations

• Role of the Telecenters

Study of Multi-stakeholder Partnerships in eInclusion

• Initiatives analysed• Funding and composition of a MSP• Risks and barriers• Success factors for Sustainability• Awarness and impact

Shortlisted initiatives

Partnership and funding

• Full and ancillary partnership• Private initiatve > CSR• Private & NGO / community and/or

public• Public funds > red tape, govt silos• Pooling resources and purchasing power

Barriers

• Funding

• Cross-cutting nature v. government silos

• Skills of the intermediaries

• Awareness raising

Success factors

• Understanding of people & local community needs• one-to-one• users’ needs – I am where you are not 3 streets away• “fear management” – e.g. I am step ahead

• Buy in from local community / ownership• Integrate ICT in traditional inclusion / useful context >

ICT as a tool, creative• Roles of the partners – do what you know best• Skills of key personnel

• volunteers v. professionalisation

Success factors - ctd.

• Management and implementation mechanisms• Steering and Rowing

• Critical mass & efficiency• Through networks – lobby, best practice• Federating practitioners

• To push and lobby• Know how and exchange of practice; capacity building• Get quantifiable results

• Local replication – multiplying positive outcomes

• Evidence based initiative > policy influence

Skills of intermediaries/Leonardo Innovation Project/

• Minimum common requirements for eFacilitators that the training should address• ICT ISCED level 5; plus familiarity with latest IS tendencies and

resources (e-learning, e-services, social networks, open source tools)

• Diploma/experience in communication and socio-cultural animation for target groups at risk

• Ability to plan and manage training activities and pojects, centre itself

• Medium / high level of EN plus other relevant langauge• Specific knowledge / experience for specialised eInclusion paths

(social inclusion / labour / LLL path)

• Mobility – but impossible – vocational training differences

Policy recommendations – where do we fit in wider picture

Conclusions

• Telecenters instrumental to delivering “Every European Digital”

• Give evidence – measure & showcase outcomes

• Set targets - % online but also how did it translate in real life

• Link to wider agendas, stakeholders• Work out practical tool-kit models• Role of the EC

Links

• Study “e-Inclusion initiatives from private and non-profit European entities” by Tech4i2 Ltd: David Osimo, Annalisa De Luca and Cristiano Codagnone http://www.epractice.eu/en/library/322646

• eInclusion

http://ec.europa.eu/information_society/einclusion/index_en.htm

• Contact: Katarzyna Balucka-Debskakatarzyna.balucka (at) ec.europa.eu