Multi-Screening - The Who, What, and When for Marketers 6-11-13 10am PDT
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Transcript of Multi-Screening - The Who, What, and When for Marketers 6-11-13 10am PDT
Winning with Mobile in the Multi-screen world
A li%le bit about me
In 140 characters – VP Marke)ng @InMobi; SFBayarea; powerpoint junkie, loves technology, hollywood, bollywood, and everything mobile Twi%er: @shrikantlatkar Linkedin: www.linkedin.com/in/shrikantlatkar
InMobi is in MIT’s top 50 disruptive companies of 2013
Highlights of our consumer media consumption behavior Multi-screen impact on purchase behavior 10 interesting case studies that you can learn from
Key topics covered today
Multi-tasking has now become a way of life with the ever increasing capabilities of smart phones and tablets
Understanding the Media Consumption Behavior
Mobile devices ranks 1st in media consumption
108
93 92
52
37
35
7.0 HOURS OF MEDIA PER DAY
THE AVERAGE MOBILE WEB USER CONSUMES
Using mobile (ex SMS/calls)
Watching TV
Listening to Radio
Online via desktop/laptop
Reading Magazines /Newspapers
Tablet devices
minutes
minutes minutes
minutes
minutes
minutes
Source: InMobi & Decision Fuel, On Device Research, Mobile Media Consumption Research, Wave 2
Mobile has started to impact purchase behaviour
0% 10% 20% 30% 40% 50% 60%
11%
43% 48% 31% 10% 18%
40%
and it continues to grow across all stages of the funnel
Introduced you to something new
Saved you time or money
Helped you find something nearby
Been relevant to who you are/what
you are doing
Influenced your in-store purchase
Influenced you to buy via your mobile
2012
2013 75% 67% 69% 55% 45% 46%
49% 37% 38% 25% 17% 20%
of mobile users are as comfortable with mobile advertising as they are with TV or online advertising
59%
Multi-Screen behavior among global consumers
Mobile devices have become an always-on companion to TV watching
62% of mobile web users engage in mobile activities while watching TV (Wave 2- 2012 Nov)
39% of mobile web users engaged in mobile activities while watching TV (Wave 1-2012 Feb)
Multi-screen behaviour is highest among Gen M
55% 59% 65% 62%
69% 65% 61% 64%
Affluents Young Professionals
Youth Mobile Mothers
Gen M Urban Youth Techies Millennial (20-34)
Mobile web users are mainly engaged in social activities while watching TV
11%
9%
15%
17%
18%
30%
46%
48%
Other
Shopping online
Information:content irrelevant to TV
Information:show running on TV
Information:products seen on TV
Playing games/ listening to music
Text messaging
Social Networking
Impact of multi-screening on ad-engagement and other brand lift metrics
69% Increase in brand recall
72% Increase in purchase intent
Source: Nielsen study
Likelihood of recalling Advertisers on favorite show
Instant action based on what was seen on the TV
10 Ways Marketers are Using the Multi-screen
phenomenon
Idea: 60% of the Super Bowl's 111 million viewers would be using a second screen during the game. Impact: • 3 TV spots viewed by 132m people • 9 million screens/ consumers accessed
Coke bears on FB, Twitter, CokePolarowl.com
• Average time spent by visitors = 28 min each
1. Leveraging the small screen during big live events
2. Incentivizing ad engagement
Idea: Reward app users with a free soda for tagging the drink-maker's new Pepsi MAX spot Impact: 50,000 digital coupons generated for users who tagged the spot
Idea: Viewers who downloaded the iPhone app could use it to “capture” on-screen characters by physically swiping their phone at the ad. Users were encouraged to keep viewing the ad to catch all the characters. Impact: Within 2 weeks of launch, achieved 10,000 app downloads, and over 100,000 hits on YouTube.
3. Gamifying TV Ads
Honda Jazz - “This Unpredictable Life”
Idea: Enigma bear mascot helping consumers to “reveal their soft side” Shazaming the TV spot led viewers directly to a mobile version of that site Impact: • Youtube views: 250,000+ • Site visits: 56,266 • Messages sent: 13,500 • Rich Media impressions: 25 Mn • New FB fans: 55,000 • Quarterly sales value- 8.8 Mn (highest since 2007) • Share of Multi-packs: 7.7% (more than double of
last yr) • Highest volume and value market share
4. Bridging a campaign’s TV and digital elements
Cornetto Enigma / Shazam for TV
Idea: Lets users “shop your favorite shows.” “Shop Like a Star,” allows app users to choose from among an actor’s favorite eBay categories, with purchases benefiting the celeb’s favorite charity
5. Syncing e-commerce with TV content
Watch with ebay App
Idea: X Factor added a synchronized Xtra Factor mobile app that can rate performances, interact with other viewers and access bonus content such as song lyrics. Live View and watch episode highlights.
6. Sponsoring Second screen extras
Verizon / The X Factor
Idea: To bring interactivity to the Super Bowl game by allowing fans to to play trivia, participate in polls, and engage with each other through Twitter. Users could win one of 20 Chevys or other prizes. Impact: 700,000 app users interacted in real time with the commercials and the game for a chance to win Chevys.
Idea: 2011: #SoLongVampires
2012: #BraveryWins
Impact: • The #SoLongVampires became #8 most popular Super Bowl ad.
• 4x increase in mentions during the week leading up to the Super Bowl
• The ad has had 6.4 million views on Youtube
Impact: The #BraveryWins got just 5000 mentions on twitter, but the ad got 8 Mn views on youtube.
8. Spurring social chatter with Hashtags
Idea: A trailer for Prometheus ran in the U.K. and featured the hashtag #areyouseeingthis. These Sunday night viewers had added incentive to tweet: During the next commercial break, a 40-second spot showcased some of the tweets the first ad had elicited. Impact: • At one point that evening, the hashtag
was the No. 2 trending topic in the U.K.
9. Enabling real-time interactivity
Idea: Red Bull-sponsored backcountry freestyle snowboarding competition was Shazamable when it aired on NBC in March. Shazam users could access point-of-view footage for several competitors, enabling them to see both the wide view on the big screen and the snowboarder’s own dizzying perspective on a second screen. Impact: • The numbers were “through the roof,” with the
percentage of viewers who Shazamed the show in the single digits versus what’s typically decimal places. Video viewership was around 130%, meaning users watched more than one video.
10. Creating Trans-media opportunities
4 must-dos for a marketers to leverage
mobile and multi-screen
1. Know your audience 2. Keep it Simple
3. Be Relevant 4. Engage and Re-engage
An integrated mobile strategy for multi-screen
Thank you You can reach me at: [email protected]
Shrikant Latkar
VP of Global Marketing
San Francisco