Multi Location Multi Location Workplace InitiativeWorkplace Initiative

Presented to the Governor’s Presented to the Governor’s Telework Task ForceTelework Task Force

October 5, 2005October 5, 2005

Michael ShearPOCKETS Distributed Workplace Alternative, Inc.

Changing perception is Changing perception is sometimes a matter ofsometimes a matter of

Changing the way we look at thingsChanging the way we look at things

Changing perception is Changing perception is sometimes a matter ofsometimes a matter of

Proximity/Land Use Telecommunications

Transportation

Access Methods

UN and World Bank3 Method of Access

The Challenges of TeleworkThe Challenges of Telework

Not for every knowledge workerNot for every knowledge worker

Home environmentHome environment

Isolation factorIsolation factor

Many need separation of work and homeMany need separation of work and home

Management oversight resistance Management oversight resistance

Last mile technology, security and supportLast mile technology, security and support

Most teleworkers are modest usersMost teleworkers are modest users

Lack of predictability for TDM and COOPLack of predictability for TDM and COOP

Relies on PSNRelies on PSN

Distributed WorkplaceDistributed Workplace

Distributed Workplace leverages combined

use of dedicated and IP network connectivity

Partner Company Officeswith

EON client services

EONLocal Metro Main Office

EON Site Multi-Office Building

Partner CompanyOffices

EON Site :Office and mixed-use facilities

Internet

Connectivity to other Intra- and Inter-stateEON Communities

Distributed Workplace ConceptMetro-Area Topology

PSTNPBX

Integrated VoIP

EON will engineer and coordinate connectivity from Partners and Clients to POCKETS Main-Office or other POCKETS locations.

Connectivity integrates with clients main leased-line, Frame Relay or other Wide Area

Network strategy. MAN and LAN options includeWireless , Ethernet or Optical links.

Design for LAN/MAN/WAN connections include traffic-engineering to allow for Data, integrated Voice (VoIP)and Video Conferencing Capability. These will be asextensions of client’s servicesinto POCKETS sites as remoteoffice locations for clients.

4-5 Locations

5-8 TeleSuites/ Location

20-40 People /TeleSuite

25-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

4-5 Locations

5-8 TeleSuites/ Location

20-40 People /TeleSuite

25-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

Distributed Workplace Distributed Workplace Proof of ConceptProof of Concept

FederalGovernment

FederalGovernment

Enterprise Tenant

Enterprise Tenant

Web Enabled Call Center

Web Enabled Call Center

State & LocalGovernment

Pilot ParametersPilot Parameters

Tech Center&

Education

Tech Center&

Education

Enterprise Tenant Enterprise Tenant Proof of ConceptProof of Concept

TeleSuites are networked TeleSuites are networked throughout a major throughout a major

metropolitan or statewide areametropolitan or statewide area

Advantages of Distributed WorkplaceAdvantages of Distributed WorkplaceAccessAccess--

Supports a broader segment of knowledge workers. Supports a broader segment of knowledge workers. Improves management oversight, security and the converged use of proven technologies.Improves management oversight, security and the converged use of proven technologies.

TransportationTransportation- - More predictable traffic demand management tool.More predictable traffic demand management tool.

EnvironmentEnvironment- - Provides greater environmental impact with greater reduction of vehicle miles per person. Provides greater environmental impact with greater reduction of vehicle miles per person.

Employment and Economic Development-Employment and Economic Development- Provides employers the opportunity for to hire employees from more communities.Provides employers the opportunity for to hire employees from more communities.Creates new jobs for technical, support and training staff at each location.Creates new jobs for technical, support and training staff at each location.

EconomicsEconomics- - Greater reduction of employees’ time, fuel, tolls, cost of auto maintenance & insurance rates Greater reduction of employees’ time, fuel, tolls, cost of auto maintenance & insurance rates Eliminates the diseconomies of the last mile by establishing local facilitiesEliminates the diseconomies of the last mile by establishing local facilitiesReturns/person using distributed workplace are 5 to 15 times greater than current teleworkingReturns/person using distributed workplace are 5 to 15 times greater than current teleworking

It is a plan-It is a plan- Distributed Workplace is scalable and deployed based upon a methodical, analytical and Distributed Workplace is scalable and deployed based upon a methodical, analytical and proactive plan proactive plan

POCKETS POCKETS Distributed Workplace Alternatives, Inc.Distributed Workplace Alternatives, Inc.

AssumptionsTotal # of miles (to and from work) each day 56 miles/day 10 miles/day 46 miles/dayNumber of days/week you drive to work 5 days/week 5 days/week 5 days/week

280 miles/week 50 miles/week 230 miles/week13,496 miles/year 2,410 miles/year 11,086 miles/year

20 miles per gallon 674.80 gallons/year 120.50 gallons/year 554.30 gallons/year$2.89 / Gallon $2,014.17 /year $348.25 /year $1,665.93 /year

2 weeks vacation3 personal days6 holidays

241 workdays/year45 average # minutes each way 90 minutes/day 30 minutes/day 60 minutes/day

$64 Congestion excess fuel cost/yr 361.50 hours/year 120.50 hours/year 241.00 hours/year

5 locations300 people per location

1500 distributed knowledge workers16,629,000 Vehicle Miles Reduced/year

831,450 gallons/year$2,498,891 Gasoline Savings to Employees/year

Summmary Calculations

Pilot Program Individual Savings Calculator

Distributed Workplace Direct Savings/PersonCentralized location

Atlanta Distributed Workplace Atlanta Distributed Workplace StakeholdersStakeholders

Governor's OfficeGovernor's Office

Work Away Work Away ProgramProgram

Georgia Technology Georgia Technology AuthorityAuthority

Georgia Georgia Department of Department of TransportationTransportationCongestion Mitigation Task Force

Telecom Task Force

Summit on Innovation

Georgia Tech and GTRIGeorgia Tech and GTRICollege of College of ArchitectureArchitecture– Facility & Property Facility & Property

Management Management ProgramProgram

– City & Regional City & Regional Planning Program Planning Program Facilities & Facilities & InfrastructureInfrastructure

GTRIGTRI– Sustainable Facilities Sustainable Facilities

& Infrastructure& Infrastructure– CERTIPCERTIP

Council on Competitiveness

Corporate Real EstateCorporate Real Estate

International Olympics

Atlanta Metro Plan

Council on Competitiveness

Atlanta Regional Atlanta Regional CommissionCommission

Envision 6+Envision 6+

Work Location/Method Work Location/Method Benefit ComparisonBenefit Comparison

FactorsFactors Single Single LocationLocation

TeleworkTelework Distributed Distributed WorkplaceWorkplace

ProductivityProductivity 00 11 11

Attraction & RetentionAttraction & Retention 00 11 11

Lower absenteeismLower absenteeism 00 11 11

Reduced stressReduced stress 00 11 11

Employee satisfactionEmployee satisfaction 00 ½½ 11

Environmental impactEnvironmental impact 00 ½½ 11

Security-people, systems, dataSecurity-people, systems, data 11 00 11

Time & money savings to employeeTime & money savings to employee 00 ½½ 11

Business continuityBusiness continuity 00 ½½ 11

Management OversightManagement Oversight 11 ½½ 11

Family emergencies, inclement Family emergencies, inclement weather, work-life balanceweather, work-life balance

00 ½½ 11