Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J....

39
Multi- Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s OFCCP, Affirmative Action & Diversity Consulting Team

Transcript of Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J....

Page 1: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

Multi-Establishment & Enterprise-Wide Compliance

NILG Annual ConferenceAugust 29, 2012

Valerie J. Hoffman, Esq.

Christine Hendrickson, Esq.

Seyfarth Shaw’s OFCCP, Affirmative Action & Diversity Consulting Team

Page 2: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

2 | © 2012 Seyfarth Shaw LLP

Seyfarth Shaw’s Perspective

• Informed by experiences of more than 300 employment attorneys representing management

• Handling many of the most significant employment cases today

• Our practice is national in scope: 10 offices in the US• Nationally recognized leaders in understanding and

communicating affirmative action compliance and developing successful affirmative action programs (AAPs)

• Have defended hundreds of OFCCP compliance evaluations across every region in the US, including major multi-establishment reviews

• Consulting with hundreds of employers about employment policies and best practices, including selection and pay equity

Page 3: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

3 | © 2012 Seyfarth Shaw LLP

Overview

• OFCCP experience • Best practice enterprise-wide self-audit• Practical tips• Sample tools

Page 4: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

4 | © 2012 Seyfarth Shaw LLP

OFCCP Focus on Multi-establishment Contractors

• Targeted industries►Food Service ►Manufacturing ►Transportation

• Looking for issues that span all establishments under audit

►policies►practices►systems issues (applicant tracking systems)

Page 5: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

5 | © 2012 Seyfarth Shaw LLP

OFCCP’s FY 2013 Budget Justification: “Strategic” Selection Process

• Documents plan to implement "strategic" selection process

►to prioritize enforcement efforts &►pinpoint multi-establishment & industry-wide deficiencies &

violations►formula will find “egregious violators” ►but no specifics given

• “Renewed collaborative enforcement approach with the Office of the Solicitor (SOL) and other Departmental agencies," to increase attention

►on contractors with multiple establishments & ►within industries of specific interest

Page 6: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

6 | © 2012 Seyfarth Shaw LLP

Expanding Audits to Establishments Not Tapped for Audit

• Two recent trends►Asking for information about inclusions & exclusions on

workforce & job group analysis►Asking about configuration of AAPs if AAP totals don’t match

EEO-1 Report►Asking about corporate organization►Sending CSAL letters to locations other than corporate HQs

• BE ALERT! 4th Amendment Concerns►Question of OFCCP’s authority to expand routine compliance

evaluation to other locations not selected using normal FCSS system

►Expansion to other locations may only be authorized when a HQ is selected as CMCE, per 41 CFR 60-2.30

Page 7: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

7 | © 2012 Seyfarth Shaw LLP

Focus on Policy/ Practice Issues

• Policies• Application form review• Screening steps• Test validation• Interview notes• Personnel files• Performance evaluations• Termination documentation• Disability accommodation requests & resolution• Listing with Local Office of State Employment Service

Page 8: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

8 | © 2012 Seyfarth Shaw LLP

Focus on Systems Issues

• Still lots of issues with inadequacy of applicant tracking to defend selection decisions

• ATS is centralized so issues are likely to affect multiple establishments

• Affected class findings • Almost always at lower levels• Employers with lots of turnover in laborer, operative or

service worker positions

Page 9: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

9 | © 2012 Seyfarth Shaw LLP

Focus on Compensation

• OFCCP’s Advance Notice of Proposed Rulemaking (ANPRM) for a new Compensation Data Collection Tool, issued August 10, 2011, sought public comment on design & implementation of new compensation tool

►OFCCP is “exploring the possibility” of using collected data to “identify opportunities” for conducting compensation reviews of a contractor's various establishments nationwide

►Specifically asked for public comment on the categories by which data could be collected for the purpose of nationwide multi-establishment reviews across contractor establishments

Page 10: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

10 | © 2012 Seyfarth Shaw LLP

But What About Dukes v. Wal-Mart?

• Secretary of Labor Hilda Solis stated after the Supreme Court’s ruling in Dukes v. Wal-Mart

►“The Wal-Mart decision won't affect our ability to address pay disparities on a broad scale — even if our lawyers have to tweak some of their legal arguments based on the reasoning used in that case.”

►OFCCP not bound by Wal-Mart because specific to private plaintiff litigation

• Dukes v. Wal-Mart decision: group of 1.5 million female employees could not sue for gender discrimination as a class

►because they were unable to demonstrate that Wal-Mart’s subjective corporate POLICY drove the alleged discriminatory employment decisions

►Limiting large discrimination class actions but did not kill them

Page 11: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

11 | © 2012 Seyfarth Shaw LLP

Dukes v. Wal-Mart: Impact on HR Decision-making for Federal Contractors

• Subjective HR decisionmaking upheld► but only within an established framework that includes ► consistent corporate guidance & ► ensures legitimate, nondiscriminatory decisions

• Design subjective decisionmaking processes carefully, with these key components

► Link to position and job performance► Mangers closest to performance should make decisions► Consider appeals process for employees considered (but not

selected) for promotion or training opportunities

• Train mangers on ► processes, with emphasis on EEO/AA obligations &► on relevant applicant and performance evaluation criteria & how to

apply them consistently

Page 12: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

12 | © 2012 Seyfarth Shaw LLP

ABC Company

• Audits of multiple facilities in same year covered by same OFCCP District Office

• Employer application question: were you dishonorably discharged from the military?

• OFCCP: veterans & race-impact►EEOC concern re race impact

• Held closure of audits until all audits completed• Same violation cited in each modified Letter of

Compliance

Page 13: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

13 | © 2012 Seyfarth Shaw LLP

FedEx Settlement- March 22, 2010

• Multiple locations (23) with individual audits in 15 states• Regularly scheduled audits stretching over 7 years• Aggregated at contractor’s request• Affected class: entry-level workers

Different adverse impact findings in various audits►females►males►Blacks►Whites►Native Americans►Hispanics ►Asians

• “Hiring & selection, recordkeeping” = Applicant tracking

Page 14: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

14 | © 2012 Seyfarth Shaw LLP

FedEx Settlement- March 22, 2010

• $3 M• 1700 offers• Alleged affected class: 21,635• “ The allegations were based on computer statistical

analysis rather than individual complaints or investigations. We agree to pay $3 million to avoid what would have certainly been a prolonged and much more expensive resolution process. We have and will continue to review and enhance our hiring practices to promote FedEx Ground’s commitment to diversity and equal employment opportunity.”

• –FedEx spokesperson Angela Wheland as reported by www.law360.com

Page 15: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

15 | © 2012 Seyfarth Shaw LLP

Baldor Electric- June 25, 2012

• Alleged affected class: 795 women & minorities prevented from interviewing (2006 data)

• $2M• 50 offers for production & labor jobs• “It was going to be a much lengthier process to fight it

any longer. We don’t admit that we’ve done anything wrong. This was purely a statistical analysis on their (the Labor Department’s) part. But it would have been so long and so much more expensive to fight, it was just time to be done.”

• – Baldor Electric spokesperson Tracy Long as reported by www.therepublic.com

Page 16: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

16 | © 2012 Seyfarth Shaw LLP

Best practice: Enterprise-wide Self-audit

• Pros►detect trends►develop comprehensive strategies & tactics for resolving issues►good for the business►prevents more expensive OFCCP remedies (backpay, etc)

• Cons►discoverable unless attorney-client privileged►can you fix what you find?

Page 17: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

17 | © 2012 Seyfarth Shaw LLP

Types of Enterprise-wide Self-Audits

• Pay equity►domestic by race & gender►global by gender only

• AAP goals►aggregate current AAP goals►year over year trending

• Adverse impact►aggregate current AAP findings►year over year trending

• Retention study►reasons for termination

• Performance ratings

Page 18: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

18 | © 2012 Seyfarth Shaw LLP

Pay Equity- US Operations

• Many do this now• Different from OFCCP view • Multiple regression analysis very useful since larger

numbers of employees• Pay programs usually directed by corporate policy• Examine base, bonus, other incentive pay, stock• Variables may be fine tuned to capture

►measures of productivity, e.g. physician’s relative value units or RVU’s

►specific skills, e.g. technical micro-welding►certifications, e.g. professional software certifications

Page 19: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

19 | © 2012 Seyfarth Shaw LLP

Pay Equity- Global Operations

• By gender only• Race/ethnicity data may not be collected in certain

countries, e.g. France, Germany• Consider if there are different pay practices by country• Cost-of-living adjustments• Housing, other stipends

Page 20: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

20 | © 2012 Seyfarth Shaw LLP

AAP Goals

• Aggregate current AAP goals►Enable birds-eye view of issues►Prioritize issues, attention & resources►Outreach v. employee development

• Year over year trending►Further prioritization►Assess whether action plan is working or needs change

Page 21: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

21 | © 2012 Seyfarth Shaw LLP

Goals Comparison Sample 2009-2012

Page 22: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

22 | © 2012 Seyfarth Shaw LLP

Goals Comparison Sample 2009-2012

Page 23: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

23 | © 2012 Seyfarth Shaw LLP

Adverse Impact

• Aggregate current AAP findings• Year over year trending

Page 24: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

24 | © 2012 Seyfarth Shaw LLP

Adverse Impact Sample 2009-2012

Page 25: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

25 | © 2012 Seyfarth Shaw LLP

Adverse Impact Sample 2009-2012

Page 26: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

26 | © 2012 Seyfarth Shaw LLP

Detailed Adverse Impact Sample 2009-2012

Page 27: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

27 | © 2012 Seyfarth Shaw LLP

Detailed Adverse Impact Sample 2009-2012

Page 28: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

28 | © 2012 Seyfarth Shaw LLP

Compensation Female Sample 2009-2012

Page 29: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

29 | © 2012 Seyfarth Shaw LLP

Compensation Female Sample 2009-2012

Page 30: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

30 | © 2012 Seyfarth Shaw LLP

Compensation Minority Sample 2009-2012

Page 31: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

31 | © 2012 Seyfarth Shaw LLP

Compensation Minority Sample 2009-2012

Page 32: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

32 | © 2012 Seyfarth Shaw LLP

Retention Study

• Reasons for termination►Involuntary v. Voluntary

• Add other characteristics►Level in organization►Generation►Business unit

Page 33: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

33 | © 2012 Seyfarth Shaw LLP

Retention Study Sample- Involuntary Terminations

Page 34: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

34 | © 2012 Seyfarth Shaw LLP

Retention Study Sample-Voluntary Terminations

Page 35: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

35 | © 2012 Seyfarth Shaw LLP

Retention Study Sample- Additional Characteristics of Title & Generation

Page 36: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

36 | © 2012 Seyfarth Shaw LLP

Performance Ratings

• STRONG recommendation: conduct under attorney-client privilege

• Virtually everyone has issues►Frequently African Americans receive disproportionately lower

ratings

• Can be conducted with pay equity analysis►Useful to determine if can rely on performance as a reason for

lower or higher compensation►Frequently women of equal seniority will have equal or better

performance ratings but pay will be lower

Page 37: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

37 | © 2012 Seyfarth Shaw LLP

Performance Rating Study- Sample

Page 38: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

38 | © 2012 Seyfarth Shaw LLP

Performance Rating Study- Sample

Page 39: Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s.

39 | © 2012 Seyfarth Shaw LLP

Questions?

Christine HendricksonSenior Counsel

Chicago Direct: (312) 460-5836

[email protected]

Valerie J. HoffmanPartner

Chicago Direct: (312) 460-5870

Los Angeles - Century City Direct: (310) 277-5288

[email protected]

Thank

you!