MTS Transit Services Apprenticeship Training Program - APTA Homepage
Transcript of MTS Transit Services Apprenticeship Training Program - APTA Homepage
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San Diego Metropolitan Transit System
Claire Spielberg
Chief Operating Officer, SDMTS
MTS Transit Services Apprenticeship
Training Program
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• Joint Labor & Management Program
• Sponsored by the State of California
• Community College as formal education provider
• On-the-Job training utilizes senior A mechanics as Mentors
• 3 to 4 year commitment from essentially unskilled employees
Structure of SDMTS Bus Apprenticeship
Program
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• Weak, unsupported in-house program
• During labor negotiations in 2004, the California State
Apprenticeship Program was proposed as a
replacement
• With Management and Labor backing, an application
was submitted to the State
History
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Features
“It takes time to make a fine mechanic”
• 4 years of training is critical to prepare highly skilled journeymen that can work across all disciplines.
• Today’s mechanic must be able to: – Evaluate sensors
– Read PLC prints
– Wring out electrical cables
– AND do the dirty, knuckle-busting grunt work of turning wrenches and getting bus grime in the face
– A far cry from the old school mechanics that could only do engine work, or electrical work
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Features“However, we are a business, and our business
is repairing buses.”
• Apprentices must work in the shop throughout their education to apply what they learn.
• Typical work performed:
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Engine no start/shuts downEngine misfireLow powerTransmission shifts rough/slipsTransmission does not shift
No evaporator or condenser fanNo cooling/no heatNo start/no chargeDoor will not close or openPLC failure
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Features• All community college classes are attended on their
own time requiring a minimum grade of C
• Class fees are waived by college for Apprenticeship Programs – MTS Bus pays for all supplies
• Apprentices work in the shop under the watchful eye of volunteer Mentors who receive additional pay
• In house classes present modules that support shop work and complements college classes
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Entry Requirements:Apprentices must pass Placement Test at local community college;
Successfully pass the Apprenticeship Interview;
And have appropriate seniority.
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• Basic safety, basic mechanics
• Brake reline
• S-cam bearings R&R
• Brake diaphragm R&R
• Slack adjuster R&R
• Air brake systems
• Perform air brake system checks
• Pass shop work evaluations
• Pass final written test
Probationary Training
40 Days
• Those who pass move on to the actual Training Program
• Those who do not pass return to their previous position
• Apprentices are instructed in the following areas under direct supervision of the Training Department:
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Program Training
• Apprentices progress through the following work disciplines supervised by a Mentor or the Maintenance Instructor:– Electrical
– Air conditioning/heating
– Suspension
– Wheelchair ramp
– Engine
– Transmission
– Preventive Maintenance
Inspection
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Advanced Training
1. Upon completion of program training, Apprentices perform more advanced repairs and troubleshooting in the following disciplines:
– Electrical
– Air conditioning/heating
– Suspension
– Wheelchair ramp
– Engine
– Transmission
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2. Apprentices work directly for a Mentor or Maintenance Instructor.
3. Progress is monitored and managed by Training and Maintenance Departments.
4. Apprentice performance evaluated by Mentors, Instructors, and shop Foremen.
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5. Apprentices are moved into troubleshooting as soon feasible.
6. Apprentices close to graduation are sent to the swing shift for three months to prove their ability to work independently.
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Mentors
• Hand-picked and screened to provide the best possible training and supervision.
• Are an invaluable part of the Apprenticeship Program.
• Because Shop Mentors spend so much time developing Apprentices, they feel a sense of ownership in the Apprentice’s success, and the success of the program.
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Daily Job Assignment(Foreman Critical Role)
• Daily work assignments are based on shop repairs needed, Mentor availability, and Apprentice needs.
• Occasionally, this can be a challenging task.
• Almost always, there is sufficient work to keep Apprentices working and progressing their training.
• To progress training, some Mentors ‘bug’ a bus by planting a defective component to simulate a problem, then let the Apprentice demonstrate how to solve the problem.
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Early Graduation
• Apprentices with no previous experience can graduate 6 months early, depending on their progress.
• Apprentices with previous experience can graduate earlier depending on their experience.
• Early graduation is based on meritorious performance.
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Unforeseen Rewards
• Because key bargaining unit personnel are part of the Joint Apprenticeship Training Program, the union has a strong sense of pride in the Journeymen they produce, and in the Apprenticeship Program.
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• Apprentices return from Community College and pass on what they have learned to others.
• Many Apprentices havecontinued their education and have earned an Associate’s Degree in Diesel Technology at San Diego Miramar College.
Pay It Forward
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• The Apprenticeship Program has produced Journeymen who are the best troubleshooters in the shop today.
• Because of their success in learning in the Apprenticeship Program, Journeymen can easily teach themselves to adapt to new technology.
Excellence Achieved
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In Conclusion
• Routine work is now accomplished by one Journeyman on mechanical AND electrical systems where previously 2 mechanics would be required.
• Efficient and cost-effective troubleshooting is now the standard for mechanics, no longer just parts replacement.
• Greatly improved productivity from fewer mechanics!
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Thank You!
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