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    DEPARTMENT OF COMMERCE &BUSINESS MANAGEMENT

    (RANCHI UNIVERSITY)

    SUBMITTED TO SUBMITTED BY

    Dr. Shahid Akhtar Kumar Saurabh Department Of Commerce MBA Sem I & Business Management Roll No. 72

    Ranchi University

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    DECLARATIONCERTIFICATE

    I Kumar Saurabh , student of Dept. of Commerce & Business Management,Ranchi university, states that the whole

    project is done by me.

    The information provided were notcopied from others project.

    Kumar Saurabh

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    Date:

    ACKNOWLEDGEMENT

    I consider myself fortune to receive theencouragement and patronization of allthose who helped me in the completion of this project. It is a properly guided effortthat leads to the goal. I am deeply indebted

    to Dr. Shahid Akhtar for his valuableguidance through out this project.

    I also want to thank my friends and each andevery person who lend me a helping handwhile completing this project work.

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    PREFACE

    This project report includes informationregarding the importance of communication, up gradation of modes of communication from yesterday to today and

    planning for tomorrow.

    Communication is the process of passinginformation and understanding from one

    person to other. It is the process of imparting ideas and making one self understood by others. according to TheoHeimann.

    For completion of this project helping hand

    of faculty member, internet and various books is involved.

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    TABLE OF CONTENTS

    S.NO. TOPIC PAGENO.

    1 INTRODUCTION OF THE PROJECT 62 IMPORTANCE OF THE PROJECT 7

    3 OBJECTIVE 84 ABOUT COMMUNICATION 95 CONCLUSION 146 BIBLIOGRAPHY 15

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    INTRODUCTION OF PROJECT.

    This project report includes informationregarding the importance of communication,

    up gradation of modes of communicationfrom yesterday to today and planning for tomorrow.

    . Various types of communication, Barriersof communication are also compiled in this

    project report without which objective behind doing this project will not befulfilled.

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    IMPORTANCE OF PROJECT.

    Acc. to Newmann and Summer

    Communication is exchange of facts, ideas,openings or emotions by two or more persons.

    Business communication is the process of transfer of information and understandings betweendifferent parts and people of a businessorganization. It consists of various modes andmedia involve in communication interchange.

    This project deals with modes of communication today, yesterday and

    tomorrow. So. After doing this project it becomes clear idea about different modes of communication.

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    OBJECTIVE

    To well known about what communicationis all about.

    To have clear idea about history of communication, modern modes of communication .

    To understand different methods of communication

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    ABOUT COMMUNICATION

    1. PROCESS OF COMMUNICATION

    2. HISTORY OF COMMUNICATION

    The history of communication is mankind's search for ways to improve uponshouting.Stages of up gradation of communication:

    Post haste: 6th century BC

    The sending of written messages is a standard feature of government in earlycivilizations.

    Speeding up the messenger: 2nd - 11th century AD

    Until recent centuries, the only way to increase the speed of communicationhas been to improve the speed of the messenger.

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    IDEA SENDER MESSAGE ENCODING MEDIUM

    &CHANNEL

    RECEIVER DECODINGFEEDBACK RESPONSE

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    Pigeon post: from the 11th century

    Domesticated pigeons are first developed in ancient Egypt, and the pigeonloft or dovecote subsequently becomes a living larder for manycommunities.

    Gutenberg and western printing: AD 1439-1457

    The name of Gutenberg first appears, in connection with printing, in a lawcase in Strasbourg in 1439. The first dated book from these same presses, in1457, is even more impressive.

    The spread of printing: AD 1457-1500

    An invention as useful as printing, in a Europe of increasing prosperity,readily finds new customers.

    First with the news: AD 1609-1690If the 16th century is the first age of the pamphlet, the 17th fills the samerole in relation to the newspaper.

    Optical signals: 17th - 18th century ADThe invention of the telescope in the 17th century makes possible a wide

    range of optical signaling systems.

    The reporters' war: AD 1854-1856

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    http://www.historyworld.net/wrldhis/PlainTextHistories.asp?gtrack=pthc&ParagraphID=bov#bovhttp://www.historyworld.net/wrldhis/PlainTextHistories.asp?gtrack=pthc&ParagraphID=bov#bov
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    Recent developments in many fields make the Crimean War the first modernwar, in the sense that the public at home becomes rapidly and intenselyaware of what is going on at the front.

    3. MODERN MODES OF COMMUNICATION

    Public Phone Booths (PCOs)

    One of the main modes of communication in India are the Public phone booths.They are generally known as PCOs in India.

    Mobile (Cell) Phones another way to communicate in India is through Mobile or Cell phones. If youhave a mobile phone with the tri-band technology, we easily use it here.

    Cyber CafesLooking for an inexpensive and fast communication, we can use the services of cyber cafes in India.

    Postal Last, but not the least, you can even use postal services as a means of communication in India. You can make use of postcards, letters, etc. For faster

    communication, use telegrams, speed post and courier services.

    4 .FUTURE MODES OF COMMUNICATION

    Hybernet: as we are satisfied with the speed of todays net, but is planning to bring net with super fast speed i.e 500 bpi/ sec, then today120-240 bpi/sec.

    Robot alert communication: as the name spells its meaning itself that the scientists are in way to create robot which will act as human

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    being on the direction given by processing chip. The processor will beknown as transistor and the chip available will be known as quantum.

    5. METHODS OF COMMUNICATION

    There are two main methods of communication:

    a) Non verbal communication : it means communication withoutwords. Long before human beings used words to think over, our ancestorscommunicated with one another by using body language. There are 2effective means of this communication:

    a1) includes such things as red and green traffic lights, road pictograph, directing traffic and telephone ring.

    a2) it was originally given the scientific name KINESICS, bodylanguage\ gesture is used in many forms such as nodding and shaking of heads, frowning, thumbs up or down etc.

    Advantages:

    Reliability Efficient Credibility Accurate understanding of attitude.

    Disadvantages:

    Lack of secrecy Useful only for small piece of information Gestures can be misunderstood Lack of written proof More difficult to study

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    b) Verbal communication : is that communication which is conveyedthrough words. It is expressed in words. It may be oral or written.

    b1) oral communication : is that channel of communication in whichmessage is transmitted in spoken form. b2) Written communication : is that channel of communication in whichmessage is transmitted in written form.

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    CONCLUSION

    The history of communication is mankind's search for ways toimprove upon shouting. Modern methods of communication like e-mail, cell phones, fax machines and other gadgets have also increaseour level of suspicion and distrust.

    There are 2methods of communication basically verbal ( oral and

    written) and non verbal communication.

    There are various modes of communication:

    It comes out that written mode of communication is widely used thenspoken, verbal and technological.

    Business communication is the process of transfer of information andunderstandings between different parts and people of a businessorganization. It consist of various modes and media involve incommunication interchange.

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    Future mode of communication will be the advancement incommunication making world to shrink and become closer and closer.

    BIBLIOGRAPHY Marketing management by Namakumari and Ramaswamy( page: 534-

    539)

    www.google.com- modes of communication- communication inancient time.

    www.google.com- modes of communication- communication inmodern times

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