MRO Yearbook 2011

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    AIRCRAFT TECHNOLOGYS ANNUAL PUBLICATION FOR THE MRO PROFESSIONAL

    MRO Yearbook (vers4) 2011 Artwork:Layout 1 17/8/10 09:33 Page 1

    MRO Yearbook 2011.indd 1 14/09/2010 13:52

  • We do not convert all Airbus aircraft,some of them we maintain.

    EADS EFW offers stand-alone

    maintenance for Airbus aircraft as well.

    A310 / A300 A320 family A330

    MRO Yearbook 2011.indd 2 14/09/2010 13:52

  • EDITORJason Holland: Jason.Holland@ubmaviation.com

    ASSISTANT EDITORMichael Gubisch: Michael.Gubisch@ubmaviation.com

    EDITORIAL CONTRIBUTORSAlex Derber, Bernard Fitzsimons, Chris Kjelgaard, Alan Martyn, Nathan Smith.

    CIRCULATION MANAGERPaul Canessa: Paul.Canessa@ubmaviation.com

    MEDIA MANAGER - EUROPE, ASIA & AFRICAAlan Samuel: Alan.Samuel@ubmaviation.com

    PUBLISHER & SALES DIRECTOR - USASimon Barker: Simon.Barker@ubmaviation.com

    GROUP PUBLISHERAnthony Smith: Anthony.Smith@ubmaviation.com

    THE MRO YEARBOOK 2011The MRO Yearbook is published annually, each September, by UBM Aviation Publications Ltd.

    Aircraft Technology Engineering & Maintenance (ATE&M)

    ISSN: 0967-439X - USPS 022-901 is published bi- monthly, in February, April, June, August, October and December, plus an extra issue in July, with annual issues of the Yearbooks published in September and October by UBM Aviation Publications Ltd.

    Distributed in the USA by SPP c/o 95, Aberdeen Road, Emigsville, PA 17318-0437, USA.

    Periodicals postage paid at Emigsville, PA, USA.

    POSTMASTER: send address changes to Aircraft Technology Engineering & Maintenance (ATE&M), c/o SPP P.O. Box 437 Emigsville, PA 17318, USA.

    ATE&M UK annual subscription cost is 150.00 GBP. ATE&M Overseas annual subscription cost is 170.00 GBP or $300 USD. ATE&M single copy cost is 25.00 GBP (UK) or $50.00 USD (Overseas)

    MRO Yearbook single copy cost is 55.00 GBP (UK) or $110.00 USD (Overseas)

    All subscription records are maintained atUBM Aviation Publications Ltd.7th Floor, Ludgate House, 245 Blackfriars Road,London, SE1 9UY, UK.

    All subscriptions enquiries to:Paul Canessa: paul.canessa@ubmaviation.com Tel: +44 (0) 207 579 4873, Fax: +44 (0) 207 579 4848

    Website: www.ubmaviationnews.com

    Front cover image courtesy of: Lufthansa Technik

    Layout and production by: Dean Cook,The Magazine Production Company

    Printed in England by: Wyndeham Grange

    Distribution/Mailing: Flostream UK

    The MRO Yearbook and ATE&M, part of UBM Aviation Publications Ltd, have used its best eff orts in collecting and preparing material for inclusion in these publications but cannot and does not warrant that the information contained within these publications are complete, or accurate, and does not assume and hereby disclaims, liability to any person for any loss or damage caused by errors or omissions in The MRO Yearbook and ATE&M, whether such errors or omissions result from negligence, accident or any other cause.

    This publication may not be reproduced or copied in whole or in part by any means without the express permission of UBM Aviation Publications Limited.

    Aircraft Technology Engineering & Maintenance is a licensed trademark of UBM Aviation Publications Limited.

    All trademarks used under license from UBM Aviation Publications Ltd.

    1999 2010, UBM Aviation Publications Limited. All rights reserved.

    MRO FORECAST4 GLOBAL MRO MARKET OUTLOOK

    The MRO Yearbook presents a full report on the global MRO market situation and its short- and long-term prospects.

    12 MRO IN BRICS FIRST DECADEThe four countries grouped under the BRICs acronym have extraordinary potential for growth. How has that potential been reflected in the specific case of aircraft MRO?

    16 A FOCUS ON THE AMERICASThe global economy has caused a paradigm shift in the MRO market over the past two years. Both the airline industry and aircraft MRO organisations are facing numerous challenges.

    21 SOUTH EAST ASIA: EMERGING FROM THE DOWNTURNWhy this particular regions emergence from the downturn could be quick and ultimately prove very profi table.

    AVIONICS26 AVIONICS REPAIR IN THE DIGITAL AGE

    The digitisation of cockpit instruments, navigation systems and communication equipment has transformed the work of avionics repair personnel on the ground.

    32 AVIONICS UPGRADESFuture air traffic management systems are likely to demand new communications, navigation and performance capabilities. In the meantime, there are benefi ts to be gained by upgrading older equipment to meet the emerging requirements.

    ENGINE MAINTENANCE36 P&WC: KEEPING CUSTOMERS

    CLOSE TO THE HEARTWhen it comes to aftermarket support, engine manufacturer Pratt & Whitney Canada (P&WC) has a clear goal: to be No. 1 in the markets it serves by placing customers at the heart of all its actions.

    38 CHROMALLOY: LEADING INNOVATION IN TURBINE PARTS AND SERVICESFor nearly 60 years, Chromalloy has distinguished itself as a leading independent supplier of advanced protective coatings, high-technology repairs and replacement components for gas turbine engines.

    44 MAINTAINING THE CFM56Although a successor generation is already on the horizon, sales are still going strong for the CFM56 and in MRO terms, the best is yet to come.

    48 WASHING AWAY FUEL INEFFICIENCYEngine washing is becoming an increasingly important part of the MRO landscape.

    53 NACELLES: REACHING NEW HEIGHTSAs the development of stronger, quieter and more effi cient composite nacelle structures takes hold, these advances will have a resultant eff ect on nacelle repair.

    AIRFRAME MAINTENANCE58 THE A380 INTRODUCTION AT LUFTHANSA

    The introduction of the A380 into service at Lufthansa came after years of preparations at the airline and its technical services divisions.

    61 LUFTHANSA TECHNIKWith more than 30 subsidiaries and over 26,000 staff , the Lufthansa Technik Group says it is the leading provider of aircraft-related technical services in the world.

    62 MANAGING ADVANCED, SOFTWARE-ENABLED AIRCRAFTMxi Technologies explains how the introduction of next-generation aircraft represents new challenges arising from environmental considerations, expectations of passenger comfort, and a highly competitive landscape.

    66 A330 AND A340 MAINTENANCEThere have been several signifi cant maintenance interval increases since entry into service.

    72 777 MAINTENANCEThe 777 was designed with an emphasis on reducing maintenance costs, and the technological, systems and process improvements are being felt today.

    76 737 MAINTENANCEWhat does it take for MRO companies to keep the twinjet fl ying?

    82 LEAN IN THE MRO INDUSTRYWhat are the best practices and how can MROs get the most out of Lean?

    87 YOU ONLY LIVE TWICEFreighter conversions are an enigmatic enterprise. How can it be viable to invest millions in a 20-year old aircraft that a previous owner deemed uneconomical?

    92 COMMERCIAL AND MILITARY MRO PROVIDERSThe military maintenance market is worth more than its civil counterpart and commercial MROs are tapping into its potential to provide a distinct reliable revenue stream.

    97 LOOKING AT LINE MAINTENANCELine maintenance companies face the challenge of ever intensifying aircraft utilisation, shorter turnaround times and pressure to reduce costs.

    101 STTS PAINTING HALL A350The STTS group searched for a partner with years of experience, ability and fl exibility for realization of their innovative aircraft painting hall project. CTI Systems proved to be the perfect partner to meet this challenge.

    102 LANDING GEAR MROChanging technologies and cost and contract trends are aff ecting the landscape of this market.

    SUPPLY CHAIN MANAGEMENT106 ACS ON THEIR TENTH ANNIVERSARY

    Aviation Component Solutions (ACS) designs, certifies, manufactures and distributes PMA parts for airframe and engine components and accessories, boasting a catalogue that contains over 500 PMA parts.

    110 PMA: AN ACCELERATION OF ACCEPTANCE?Has the recession forced a heightened degree of urgency among senior management in obtaining PMA parts, and a much greater airline and MRO acceptance?

    114 KELLSTROM INDUSTRIES PROFILEEstablished in 1990, Kellstrom Industries started out as a small business servicing the aerospace aftermarket. Since then it has grown steadily to become a globally recognised company with an international reputation.

    118 SPARE PARTS LOGISTICSFast, effi cient and reliable logistics services are vital for the aviation industry.

    122 TOTAL SUPPLY CHAIN COLLABORATIONOrganisations that can successfully manage a supply chain can improve their overall performance and cut cost from the bottom line. Here, Aeroxchange explains how to do it.

    MAINTENANCE DIRECTORIES128 THE AMERICAS134 EUROPE140 ASIA, AFRICA & MIDDLE-EAST

    MRO YEARBOOK 2011 | 1

    the MrO YEARBOOK 2011

    We do not convert all Airbus aircraft,some of them we maintain.

    EADS EFW offers stand-alone

    maintenance for Airbus aircraft as well.

    A310 / A300 A320 family A330

    MRO Yearbook 2011.indd 1 14/09/2010 13:52

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