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Transcript of MQP-MB0044
MBA II SEMESTER
PRODUCTION AND OPERATIONS MANAGEMENT
MODEL QUESTION PAPER
SUBJECT CODE: MB0044
BOOK ID: B1133
SECTION A - 1 MARK QUESTIONS
1 Father of JIT is ___________
a) Taichi Onha.
b) Henry Ford.
c) Kaoru Ishikawa.
d) Genchi Taguchi.
2 _____________ sets the quantity of each end item to be completed each
week of the short range planning.
a) master production schedule
b) quarter schedule
c) weekly schedule
d) basic production schedule
3 _________ is a management function whereby procurement, storage and
issuance of the same for purposes of manufacturing the products or
consumption are conducted.
a) handling material control
b) handling equipments
c) managing workers
d) managing the raw materials
4 ______ are materials held at various locations in a production system.
a) Store
b) Godown
c) Inventories
d) Yard
5 ________ at every stage is necessary to derive competitive advantage.
a) Controlling
b) Coordinating
c) Tasking
d) Optimisation
6 CAD refers to : _________
a) Computer Aided Drafting
b) Compter Assisted Drafting
c) Computer Aided Design
d) Computer Automated Design
7 CIM refers to : ________
a) Computer Integrated Machining
b) Computer Integrated Manufacturing
c) Compute Integrated Models
d) Computer Integrated Mechanisms
8 ________ helps in improving identification , pick up and repacking the
materials in addition to relieving monotony of the workers.
a) computerisation
b) digitization
c) mechnanisation
d) optimization
9 The factory, the location where all the activities take place, machinery and
heavy equipments are kept is known as ________ .;
a) godown
b) plant
c) industry
d) workshop
10 Methodologies, technology, toolings, fixtures - for establishing,
maintaining and improving productivity are referred to as _____ .;
a) programs
b) tasks
c) duties
d) processes
11 ____________ have to be established to enable the organisation to move
towards leadership position.
a) Quality systems
b) Human resources systems
c) Information systems
d) Operations systems
12 To achieve excellence, _________ processes are employed and
international certification sought.
a) information
b) operations
c) quality
d) benchmarking
13 ________ has become fundamental for an organization’s existence
because processes involved are automated and the flows cannot be
interrupted.
a) Technology management
b) Information systems
c) Production management
d) Assurance of quality
14 ___________ introduced the "science of management"
a) Frederick Taylor
b) Peter Taylor
c) John Collins
d) Meyer Collins
15 _________ in the banking sector has resulted in ATMs which save the
banks a huge amount of labour and it is found to have given greater
customer satisfaction.
a) Customization
b) Internet
c) Cost reduction
d) Automation
16 CNC refers to _________ .
a) Controlled Network Coding
b) Computer Numerical Controlled
c) Controlled Numerical Coding
d) Computerized Network Controlled
17 ________ are used for inspection, identification and guidance
a) Vision Sensors
b) ATMs
c) Scanners
d) OCR
18 ASRS refers to _______ .
a) Automated Statement and Reporting Systems
b) Automated Sensing and Repeating Systems
c) Automatic Sensing and Reflecting Systems
d) Automated Storage and Retrieval Systems
19 ___________ are designed so that the assembly tasks are performed in
the sequence they are designed.
a) Plant Layout
b) Product Layouts
c) Assembly Units
d) Production Units
20 In the shop floor longer runs lead to ______ and minimize the set up
costs
a) higher productivity
b) higher effeciency
c) better utility
d) better management
21 ____________is a process where the resultant effect of all factors – both
cost increasing and decreasing elements in each of them – is analysed.
a) Feedback
b) Optimization
c) Costing
d) Estimation
22 ________ means specifications of materials, finishes, characteristics and
other features that are incorporated in the product of which the maker is
aware and expects them to meet the customers’ needs.
a) customization
b) characterization
c) specificaiton
d) design
23 The degree to which the manufactured product or delivered service meets
the parameters that have been incorporated in the design is referered to as
________ .
a) optimization
b) conformance
c) quality
d) maintainablity
24 ________ are graphical represenattaion of distribution of data.
a) bar graph
b) pie charts
c) histogram
d) frequency chart
25 This is a tool for classifying problem areas according to the degree of
importance and attending to the most important.
a) scatter diagram
b) pie chart
c) histogram
d) pareto
26 PDCA cycle is also known as _______ .
a) Pie chart
b) Jurangs cycle
c) Demings cycle
d) Alfreds cycle
27 _________ is a total response that a business undertakes utilizing
resources and delivering outputs that create value for the customer.
a) Business process
b) Business product
c) Product management
d) Product process
28 _____________ refers to a set of activities undertaken to optimise the
business process for improving their performance, deliver better value for
the customer, maximize
the earnings and keep its head above competition.
a) project management
b) business process management
c) total quality management
d) resource management
29. Management is the technique of understanding the problems, needs and
controlling the use of resources, such as cost, time, manpower, materials,
etc.
a) Project
b) PERT
c) CPM
d) Management
30. It consists of the various activities of operations, resources and the
limitations imposed on them.
a) Process
b) Management
c) Project Cycle
d) Product
31. It is a part of the project which consists of simple and routine
instructions to achieve a desired result of any activity of the project.
a) Process
b) Management
c) Project Cycle
d) Product
32. This proposal contains the strategies adopted to market the product to
the customers.
a) Marketing
b) Design
c) Analysis
d) Evaluation
33 In this phase the project manager and the team members work on the
project objectives as per the plan.
a) Marketing
b) Design
c) Analysis
d) Execution
34 In this phase information is collected from the customer pertaining to the
project and the requirements are analyzed.
a) Marketing
b) Design
c) Analysis
d) Execution
35 One can find out the variance and use the variance to analyze the various
probabilistic estimates pertaining to the project in ___ method.
a) CPM
b) PERT
c) CPM
d) ICT
36 Assist the team members, stakeholders, managers with necessary
information and summary of the information shared to the higher level
managers is one of the aspects of ___ .
a) DSS
b) KBS
c) PMIS
d) EIS
37 Assists the managers in doing what if analyses about project staffing,
proposed staffing changes and total allocation of resources is one of the
aspect of ____ .
a) PMIS
b) KBS
c) DSS
d) EIS
38 Help organizational learning by helping the members of the organization
learn about project management is one of the aspects of ____ .
a) EIS
b) KBS
c) DSS
d) PMIS
39 One of the objectives of ____ is enhancement of coverage and accuracy
of management information systems.
a) MRS
b) EIS
c) TPS
d) SCM
40 SMD represents ________ .
a) single model description
b) single machine description
c) simple machine description
d) single model deterministic
SECTION B - 2 MARK QUESTIONS
1 Just-in-time and Lean Manufacturing methodologies were developed to
_________ the _________across the organisation.
a) maximize , profits
b) minimize, wastages
c) minimize, contributions
d) maximize , inventories
2 CIM process helps in ________ and ________ .
a) manufacturing and packaging
b) maximizing profits and minimizing losses
c) optimising manpowwer and materials
d) rapid production and better business
3 Accuracy of fulfillment of order is ensured by two basic factors :
_________ and _______ .
a) order extent and procurement extent
b) procurement extent and billing extent
c) billing extent and tax extent
d) order extent and coverage extent
4 ______ and ________ refers to information management system which
initiates, directs, monitors and collects feed back to enable efficient use of all
other resources.
a) supervision and execution
b) planning and control
c) delegation and supervision
d) initiation and direction
5 With increases in ________ and _________ at all stages of the supply
chain, flexibility has become vital to effect economies.
a) production and profit
b) revenue generation and efficiency
c) variety of products and reduced lead time
d) wastages and cost
6 Factors influencing Plant location can be broadly divided into two types
namely _______ and _____ .
a) general factors and specific factors
b) specific factors and specialized factors
c) specialized factors and utility factors
d) general factors and special factors
7 The essence of planning is the determination of activities that need to be
performed at a future date to meet demands that have been forecast based
on ______ and ________ .
a) product characteristics and specificaiton
b) market surveys and forecasting
c) prediction models and forecasting
d) manpower and resource availability
8 Strategy means _______ and _______a series of activities based on the
evaluation of both internal and external environment, so as to maximise the
yield.
a) planning and supplementing
b) implementing and coordinating
c) pricing and planning
d) evaluating and planning
9 Working for quality awards like _______ and _________ increases
efficiencies in the organisation and builds confidence of the customers.
a) Deming and Pulitzer
b) Malcolm Balridge and Pulitzer
c) Deming and Malcolm Baldridge
d) Balance Score card and Six Sigma
10 ___________________ enables us to go into details at every stage of
the process and verify the ____________________.
a) process definitions, authenticity of information
b) business process, adequacy of data
c) business process, authenticity of information
d) process definitions, adequacy of data
11 Consider the following statements : i) The process in which interactions
depends on the nature of work and dynamic and dependent on team
innovations is closing process. Ii) the process in which the project is
reviewed , findings afe reporeted and project performacne is analysed is
executing process.. The statements are :
a) both true
b) both false
c) true and false respectively
d) false and true respectively.
12 Two of the process groups are initaiting processes and controlling
processes. i) initiating process - recognition to start and establishing
commitment. ii) controlling processes - formalizing acceptiace and bringing
project to an ordelry end.
The statements are -
a) Both are True
b) Both are false
c) true, false respectively
d) false , true respectively.
13 Characteristics of project mindset are : i)Time – It is impossible to
improve the pace of the project by reducing the time frame of the process.
The mindset is normally to work a comfort mode by stretching the time
limits. ii) Processes- Project mindset lays emphasis on rigid processes.
a) Both are True
b) Both are false
c) true, false respectively
d) false , true respectively.
14 At a node 15 there are 4 predecessors. EST wrt each of the 4
predecessors is 35,32,30,31 days. What is the EST of the node 15?
a) 35 days
b) 32 days
c) 31 days
d) 30 days
15 At a node 11 there are 4 successors. LCT wrt each of the 4 successors is
27,43,18,37 days. What is the LCT of the node 11?
a) 27 days
b) 43 days
c) 18 days
d) 37 days
16 If tm=7days, to=1days, tp=7days what is the value of sd (standard
eviation) ?
a) 0 day
b) 1 day
c) 2 days
17 DMAIS represents ___ .
a) define, measure, analyse, improve, standardize
b) define, monitor, analyse, improve, system
c) define, monitor, analyse, integrate, standardize
d) define, measure, analyse, integrate, system
18 The agenda for a review should be well structured in terms of ___ and
___ .
a) time and content
b) content and list of participants
c) list of participants and time
d) roles and responsibilities
19 The team should exhibit better control of their project ____ and then
demonstrate better control about business ____ .
a) prospects, growth
b) portfolio, profitability
c) portfolio, prospects
d) prospects, expandability
20 Success of JIT depends upon a lot of ________ and _______.
a) preparation and committed implementation
b) teamwork and technology
c) cooperation and effort
d) information technology and planning
SECTION C - 4 MARK QUESTIONS
1 Production planning functions can be broadly identified as ______ ,
_______ and _______ .
a) estimating , routing , distribution
b) estimating , routing , scheduling
c) estimating, distribution, collection
d) distribution, collection, scheduling
2 For efficient process of order picking by personnel, communication plays a
vital role in any organisation and the directives they need to have are ____ ,
_____ and _______ .
a) simple, clear and straight
b) straight, clear and easy
c) precise, timely and appropriate
d) accurate , timely and sufficient
3 The three major functions of any business organization are _______ ,
_______ and ______ .
a) coordinating, organizing, delegating
b) organizing, supervising, executing
c) controlling, manning, procuring
d) operations, marketing, finance
4 Formulation of the strategy depends on the _________ .
a) assessments of strengths, understanding of the weaknesses, the nature
of external environment and the resilience of the internal environment.
b) understanding strategies, formulation of plans, utilization of resources,
enabling oppurtunities
c) resilience of internal environment, resilience of external environment,
understanding strategies, enablling oppurtunitites
d) decision making abilities, strategizing the actions, preparation of master
plan, resource planning
5 Match the following : P)market analysis x) needs assessment
Q)competitive priorities y) design analysis R)product design z) cost quality
Which of the following is correct ?
a) P-X, Q-Y, R-Z
b) P-X, Q-Z, R-Y
c) P-Y, Q-Z, R-X
d) P-Z, Q-Y, R-X
6 All operation systems are based on criteria of _____ , ______ and _____ .
a) output of product , specification of product and flow pattern
b) input of product, characteristics of product and prices
c) quality of services, operations and input of product
d) decision making ability, input of product and output of product
7 Consider the following statements : P) . Evaluation is done for the
processes and quality assurance measures. Q) Sometimes suppliers are
given total responsibility for design, procurement of materials, processing,
quality and deliveries as per schedules. which of the following is correct ?
a) Both are true
b) Both are false
c) true and false respectively
d) false and true respectively.
8 The method used mainly where transportation costs either for distribution
of products or collection of materials from different suppliers is the main
criteria.
a) Centre of gravity method
b) Break even analysis
c) Point rating method
d) Factor rating method
9 PDCA stands for ________ .
a) Prepare, Develop, Control , Act
b) Plan , Develop, Coordinate, Analyze
c) Product, Devleopment, Cost, Analyze
d) Plan , Do , Check, Act
10 caselet : small projects, big results Small projects may not be as
glamorous or prestigious as their larger counterparts, but they're still
important and still require project management. The most common mistake
people make when
executing small projects is thinking that because of the small amount of
effort required, the project doesn't need planning at all, says Roberta
Toledo, PMP, managing partner at Alpha Consultoria, a project management
consultancy in Mexico City, Mexico. Project managers who opt to cut back on
project management principles run several risks, says Margo O'Farrell, a
teacher of project management at TAFE Tasmania, a training organization in
Tasmania, Australia. First, if the project manager becomes ill or otherwise
unavailable, the project will probably come screaming to a halt. Failing to
apply project management principles can also result in a lack of executive
commitment, O'Farrell says. A project manager's reputation may be at
stake, too. Even when a project is relatively small, the objective can be
substantive. The amount of planning and process should be proportional to
the project's scope. Finally, once the project is underway, project managers
must find ways to keep team members focused on the goal-which can be
particularly tricky on small projects.
In the above description, which main principles of project management are
being focused upon?
(source: Karen M Kroll. PM Network. Drexel Hill: Jul 2007. Vol. 21, Iss. 7)
a) features and cost
b) quality and schedule
c) cost and quality
d) schedule and staff
11 In the analysis and evaluation phase, the following two are -
i) Trade Off Analysis - To analyze whether the project is technically,
economically and practically feasible to be undertaken.
ii) Feasibility study: To understand and examine the various alternatives
which could be considered
Which of the following is correct?
a) Both are true
b) Both are false
c) true and false respectively
d) false and true respectively.
12 In the analysis and evaluation phase, the following two are -
i) Project Evaluation : Evaluate expected profit, cost and risks involved.
ii) Estimation : Estimate the project cost, effort required and functionality.
Which of the following is correct?
a) Both are true
b) Both are false
c)true and false respectively
d) false and true respectively.
13 Match the following:
(p) analyse (x)design of experiments, modeling (q) improve (y)cause and effect, failure modes,
reliablity, decsion and risk (r)standardize (z)control charts, time series,
procedural adherence, performance mgmt.
Which of the following is correct?
a) p-x, q-y, r-z
b) p-y, q-x, r-z
c) p-z, q-y, r-y
d) p-z, q-x, r-y
14 Match the following:
(p) analyse (x)data collection, detect metrics,
sampling
(q) improve (y)cause and effect, failure modes,
reliablity, decsion and risk
(r) measure (z)design of experiments, modeling
Which of the following is correct?
a) p-y, q-z, r-x
b) p-y, q-x, r-z
c) p-z, q-y, r-y
d) p-z, q-x, r-y
15 Manufacturing flexibility has three dimensions namely : ____ , _____ and
_______ .
a) logistics, cost and variety
b) location, movement, volume
c) variety , volume and time
d) logistics , location, time