MP RAPDRP (Part-A)

Index:

Topic Slide No.

What is RAPDRP ? 3

RAPDRP Roles 14

Modules of RAPDRP 16

Key Field Activities 17

Web Self Service 22

Meter Data Acquisition System 23Meter Data Acquisition System 23

Energy Audit 29

GIS 30

New Connection 39

Billing 40

Collection 42

Asset management 46

Infrastructure Setup 53

What is R-APDRP

� Power sector reforms in India have been going on for more than a decade

� Initially the focus was more on bringing about structural changes like

unbundling of SEBs and creation of independent generation, transmission

and distribution companies

� Subsequently power generation received maximum focus

� In the recent past, it was felt that power distribution was the weakest link in

the entire value chain and sector cannot achieve viability unless issues in

the power distribution sector are resolved, aiming at a sustainable

3

the power distribution sector are resolved, aiming at a sustainable

development of the sector

� With these objectives in mind, Government of India’s Ministry of Power

launched R-APDRP scheme

� This is a unique initiative in the utility industry globally

� This covers total automation of core utility business processes of the

targeted towns in an ESCOM covering millions of consumers using a

common infrastructure

� R-APDRP is GoI’s initiative with primarily objectives of

� Establishment of baseline data

� Fixation of accountability

� Reduction of AT&C losses

� Commercial viability

� Reduction of outages & interruptions

What is R-APDRP

� Reduction of outages & interruptions

� Increase consumer satisfaction through strengthening & up-gradation of

Sub-Transmission & Distribution network & adoption of Information

Technology during XI Plan

� To cover urban areas with population > 30,000 (10,000 in case of special

category states)

� To demonstrate performance improvement for availing financial benefits

� Total programme size is over Rs 50,000 Cr

� GoI grant component for Part-A : Rs.10,000 Cr (Max)

� GoI grant component for Part-B : Rs.20,000 Cr (Max)

� PFC / REC Loan for Part-B : Rs.20,000 Cr (Min)

� Part C will cover the enabling components of this programme

What is R-APDRP

5

� Part C will cover the enabling components of this programme

� GoI will provide 100% Loan for part A of the schemes including IT

applications

� GoI will provide 25% Loan for Part B of the schemes (90% for special

category states), counter part funding by PFC / REC up to 75%

� Incentive scheme for utility staff (Up to 2% of part B grant amount)

R-APDRP funding (In scope )

� Cost of hiring IT Consultants

� Project management cost

� Ring fencing cost

� System metering cost

� Sub-division / other office cost

What is R-APDRP

6

� Sub-division / other office cost

� DGPS survey cost

� Data centre cost

� Customer care centre cost

Sequence Of Activities for Utility

� Appointment of IT Consultant (from empanelled consultants with PFC)

� Preparation of DPR for Part A

� Appointment of IT Implementation Agency (from empanelled agencies )

� Implementation /Monitoring of project Part-A

� Completion of Part A & certification by TPIEA-IT

What is R-APDRP

7

� Completion of Part A & certification by TPIEA-IT

� Ring fencing of Project areas

� Establishing Base Line Data by Utility & verification by TPIEA-EA

� Preparation of DPR for Part B

� Appointment of Implementation Agency/ Monitoring of project for Part B

Expectation from Utility

� Formation of a high level steering committee to monitor the implementation of

IT project

� Formation of a dedicated core team taking nomination from each department

who are involved in business process automation including IT department

� Proper planning and administrative restructuring for migration to new IT based

business environment

� Study of business process and realigning the same to make it IT worthy with the

What is R-APDRP

8

� Study of business process and realigning the same to make it IT worthy with the

help of ITC. Utility shall help ITC to customize G2 section as per the realigned

business process of the utility

� Creation of Basic infrastructure for datacenter and customer care center viz.

building, precision air conditioning, fire fighting system, access control system,

main & standby power supply etc.

� Decision on whether to scrap or extent of use of its legacy system

� Ensuring DR Center is installed on a different seismic zone from DC

� If required utility can talk to utilities of other states for co hosting DR center

which will reduce the infrastructure and running cost of both utilities

Expectation from Utility

� Timely selection of consultants and Implementing Agencies and placement of

awards

� Ring-fencing of the project Area (Town) through metering of all import/ export

metering points and segregation of agriculture feeders

� Installation of new meters for Feeder, Distribution transformer (The new Indian

standard based on IEC 62056 open protocol, is issued by BIS).

� The detail information on protocols and memory map etc. of existing AMR

What is R-APDRP

9

� The detail information on protocols and memory map etc. of existing AMR

compatible system meters to be collected from respective meter suppliers. All

meter manufacturers who are members of IEEMA have agreed to provide the

same to utilities

� Availability of energy sales records and related data for verification of initial

Baseline Data of project area by TPIEA

� Planning for Capacity building of existing employees for working in IT based

environment

� Regularly enter & update data on APDRP’s dedicated web site maintained by

PFC

� Submission of Project area DPRs for implementation of APDRP Part-B

Components of R-APDRP

Projects under the R-APDRP program shall be taken up in Two Parts.

Part A

� Consumer Indexing, Asset Mapping

� GIS Mapping of the entire distribution network

� Automatic Meter Reading (AMR) on DT & Feeders

What is R-APDRP

10

� Automatic Meter Reading (AMR) on DT & Feeders

� Automatic Data Logging for all Distribution Transformers and Feeders

� SCADA/DMS in big towns / cities (with population > 4 lakh & energy input > 350 MU)

� Feeder Segregation / Ring Fencing

� Establishment of IT enabled customer service centres

Components of R-APDRP

Projects under the R-APDRP program shall be taken up in Two Parts.

Part B

� Renovation, modernization and strengthening of 11 kV substations, transformers

and transformer centres

� Re-conductoring of lines at 11 kV level & below

What is R-APDRP

11

� Replacement of electromagnetic meters with tamper proof electronic meters

� Load Bifurcation, Load Balancing

� HVDS (11kV)

� Installation of capacitor banks & mobile service centres etc.

� Aerial Bunched Conductors in populated areas

� Strengthening at 33kV or 66kV levels

R-APDRP funding (Out of scope)

� Land, Building (Civil, architectural, electrical & miscellaneous work) for DC,

DRC & CCC

� Air conditioning system

� Special electronic earthing for server system

� Fire fighting system

� Access control

� Main & standby power supply

What is R-APDRP

12

� Main & standby power supply

� Close Circuit TV

� Contract for outsourcing of IT related activities being taken up (AMC etc.)

� Departmental overhead expenses

� Manpower cost for managing collection centres, DC & CCC

� FMS charges allowed only remaining duration of the scheme after

successful completion of the project

R-APDRP rollout structure

What is R-APDRP

13Source: Power Finance Corporation

R-APDRP roles

Roll of various agencies

14Source: Power Finance Corporation

DISCOMs to facilitate the entire transformation process

RAPDRP In a nutshell

Business Challenges/Risks

• AT&C losses

• Visibility into processes and systems

• Operational efficiency

• Aging work force and assets

• Delay in customer services

• Manual controls leading to errors & delays

IT system:

• Minimal IT system

Current State

• Establish baseline AT&C losses to identify and rectify problem areas

• Automated business processes

• Transparency and visibility within the organization

• Improved operational efficiency and customer satisfaction

• Centralized data repositories and processing centers

• Minimum human intervention leading to elimination of errors

Future State

DISCOMsDISCOMs ITCITC

ITIAITIA

R-APDRP

15

• As-is study • Assistance in DPR and RFP

preparation• Appointment of ITIA and Programme

management Benefits • High level understanding of BESCOM

needs• Holistic approach towards the

program

ITC

ITIA

MPMKVVCL (Nodal Agency), MPPKVVCL, Indore & MPPKVVCL, Jabalpur

Phase I

IT Consulting

Phase II Phase III

IT Implementation Facility Management

• End to end implementation• Supply installation and

commissioning• Roll out

Benefits • Automated and Standardized

business processes.• Establishment of baseline data

• Manage entire IT system

Benefits • Hand holding support in resolving

technical issues• Centralized user support• Provide ESCOM time & platform to

build capabilities

MoP, PFC

Modules of RAPDRP

Other Modules

Disconnection/Dismantling

Network Analysis

MIS

Identity & Access Management

System Security Requirement

Maintenance Management

Key Field Activities

Master

ActivityActivities

GISGIS Survey for Assets

Consumer IndexingConsumer Indexing

MDASModem Installation

SIM Installation

InfrastructureInfrastructure Setup at Sub -

Division & Other offices

Application Modules

� All the modules are from the Oracle Utilities

Product Suite except :

� MDAS - Movicon

� GIS - ESRI

� Network Analysis - Mipower (PRDC)

� System Security Requirement - HP

Application Modules

Sl. No Function TCS Solution stack

1 New Connection Oracle Utilities CC&B

2 Disconnection & Dismantling Oracle Utilities CC&B

3 Metering Oracle Utilities CC&B

4 Billing Oracle Utilities CC&B

5 Collection Oracle Utilities CC&B

6 GIS - Customer Indexing and Asset ESRI Arc GIS6 GIS - Customer Indexing and Asset

Mapping + Field Survey

ESRI Arc GIS

7 GIS - Network Analysis and

Management

ESRI Arc FM and MiPower

8 Meter Data Acquisition System -

AMR Infrastructure

Voila, Finland

9 Meter Data Acquisition System –

Software

Movicon

10 Web Self Service Oracle Utilities CC&B,

WebLogic Portal

Application Modules

11 MIS

Oracle Utilities Business Intelligence,

Oracle Business Intelligence Publisher

Oracle Database

12 Asset Management Oracle Utilities CC&B

13 Maintenance Management Oracle Utilities CC&B

14 Portal Solution Oracle Web-logic Portal

15Business Intelligence/Data

Analytics

Oracle Utilities BI,

Oracle BI Publisher,

Oracle Data Integrator,15

Analytics Oracle Data Integrator,

Oracle Database

16 IT Helpdesk HP Service Manager

17Identity and Access

Management

Oracle Access Manager,

Oracle Directory Services,

Oracle Identity Manager

18Document Management

SystemOracle Universal Content Management

(part of Oracle Fusion Middleware platform)19 Workflow and BPM Tool Oracle SOA Suite20 Mail / Messaging Software Microsoft Exchange Solution

Application Modules

21 Network Service Provider TTSL/SWAN

22 Hardware (servers and storage) HP

23 Hardware (desktops) HP

24Network and communications -

hardware (routers, etc)

CISCO

25 Database Management System ORACLE

26

System Security Software HP Network Node Manager,

HP Operations Manager

Database SPI for HP Operations

Manager

HP OpenView Performance Insight

27Centralized Customer Care

Services

CISCO UCCE,

Oracle Utilities CC&B

Web Self Service

WSS will give relevant information on discoms policy, regulatory affairs, new schemes,

bill views, bill payment, bill calculator etc.The goal is to provide a high quality

experience for the customers and business associates that will provide them a user

friendly portal that will make it easy for them to communicate with the utility though

the web instead of direct phone calls or visits. This portal will also act as a source of

information for the customers regarding policies and procedures. This in turn will

improve customer satisfaction and reduce work load on the employees.

Meter Data Acquisition System

The main objective is to acquire

meter data from System and

Selected consumer meters

automatically from remote

avoiding any human

intervention, Monitor

important distribution

parameters, use meter data for

accurate billing purposes and

Objective

The system is expected to provide continuous on line

monitoring and logging of essentially, though not limited

to, the following parameters in respect of all incoming and

outgoing feeders, Distribution Transformers and consumers

on real time basis

� Voltage, Phase to Phase and Phase to Neutral

� Current on each phase

� Power factor

� Frequency

Expected benefits

23

accurate billing purposes and

generate exceptions and MIS

reports for proper planning,

monitoring, decision support

and taking corrective actions on

the business activities by the

management.

� Frequency

� Power - Active / reactive / Apparent

� Energy – Active, Reactive and Apparent

The system will provide continuous on line monitoring and

logging of above mentioned parameters & MIS report for

� System outage / downtime feeder wise

� Energy balancing at sub stations

� Daily peak loads feeder / transformer wise

� Peak Load of the Station

� Bus bar profile

� Daily Log sheets & required reports

HT

Consumers

DTs

Modems

Modems

Service

provider

Network

Data Center

Meter Data Acquisition System

LT

Consumers

MPLS

VPN

cloud

ModemsData

Acquisition

System

Substation

DCU

Meter1 Meter2 Meter3 Meter4Meter4

Modem

Meter Data Acquisition System

Modem

25

Meter Data Acquisition System

TCS

- Supply and installation of suitable Modems (GSM/GPRS/EDGE/CDMA/PSTN/LPR)

at DTs, HT and selected LT consumers and DCUs at sub-stations

- Application software for capturing, validating and analyzing the Meter data at sub-

station and data center

DISCOM

- Replacement of meters with RS 485 ports gradually, DLMS protocol wherever

Who is doing what

- Replacement of meters with RS 485 ports gradually, DLMS protocol wherever

necessary

- Sealing de-sealing of meters for modem installation

MDAS : Field Activities

Modems to be installed in all Meters at :

� Sub Stations

� Feeders

� DTRs

• Prepare & Submit the list of all metering points starting

from 11KV Feeders clearly indicating from 11KV Feeders clearly indicating

Metered/Unmetered/AMR

MDAS : Installation Process

Process :

• Provide the list of Metering Points

• Complete the Metering at all unmetered DTRs & Feeders

• TCS to start the Installation of Modems & SIM Card

• Validate the installation

• Check if it is safe & properly done

• If Installation is properly done, DISCOM to provide the sign-off• If Installation is properly done, DISCOM to provide the sign-off

• Extend necessary support to TCS Team during Modem

Installation- Shutdown’s, providing lineman etc

Activities to Verify :

� Verify that Modem is fitted properly inside the Meter box

� Verify that Modem is properly sealed after installing the SIM

� Verify that holes (for external Antenna) are properly sealed

Energy Audit

Monitor important distribution

parameters, capture hierarchical

view of energy accounting, Network

assets, intelligent analysis tools for

plugging loop holes and identifying

revenue leakage, adding into

perform network planning and

management activities, calculate /

Objective

- Automatic collection of energy flow data from

metering module

- Online graphical network diagram and network

reconfiguration

- Calculation of Bus bar and transformation losses

in the sub station

- Calculation of HT losses

- Calculation of LT losses

Expected benefits

management activities, calculate /

identify technical and commercial

losses at any point in the network.

- Calculation of LT losses

- Calculation of estimated technical and

commercial losses in the system

- Generation of report of energy accounting and

graphical analysis

- Monitor important distribution parameters, capture hierarchical view of

energy accounting, Network assets of power distribution utilities, intelligent

analysis tools for plugging loop holes and identifying revenue leakage, adding

into perform network planning and management activities, calculate / identify

technical and commercial losses at any point in the network.

The GIS system to enable users to map

the assets of the whole Discom with

all the attributes with child parent

relationship. It also provides various

activities like access interactive maps,

perform network analysis, various

Electric Utility analysis etc.

The aim of the system is to automate

Objective

- Online availability of whole network and assets

(graphical view) of DISCOM

- Unique no. Allocation to each asset

- Various details of network and connected

consumers can be accessed instantly

- Help in identifying location of the consumer

from unique pole id

- Network Management - Online Creation of new

Expected benefits

GIS based customer indexing & Asset mapping

The aim of the system is to automate

the existing processes of DISCOMs

which will help in better management

of the electricity distribution in their

respective areas. The improvement in

distribution system will further lead to

customer satisfaction and financial

benefits.

- Network Management - Online Creation of new

network, opening of exiting network, Merging of

two networks, delete network

- Online tracking of different changes in network

GIS implementation

The various states of implementation of GIS

A. Procurement of the images from ESRI

B. Capturing the part of the image and geo referencing the

same using base station and rovers stations

C. Downloading the part of the image pertaining to the area of

interest in DGPS instrumentinterest in DGPS instrument

D. Marking the various layers in the DGPS instrument

E. Uploading the image from the DGPS instrument into the

computer system for analysis

GIS Survey

The process of GIS Survey is:

1. TCS will do the survey

2. TCS will submit the data Feeder/DTR wise

3. DISCOM to acknowledge the receipt of data

4. DISCOM to validate the data and correct the errors in the data

5. If required, TCS to do re-survey and correct the required data

6. TCS to re-submit the data

7. If data is OK, DISCOM to provide the sign-off

8. Update Data after survey till Implementation

Field Activities for Assets Survey

Asset Verification :

• Verify that type of asset mentioned is correct as on field (like

Type of Pole, Type of Conductor etc.)

• Verify that count of asset is proper (No. of Conductors etc.)

• Verify that various values specific to asset are correct (KVA

rating of Transformer, Make of Transformer, etc.)

Survey of 33/11KV Line :

Submission & Validation will be Feeder Wise

Consumer Indexing :

Submission & Validation will be DTR Wise

Field Activities for Consumer Indexing

• Verify the Contact Details of the Consumer (Name, Address,

Contact No. etc.) – there shouldn't be any spelling mistake

• Verify that Meter No. and the Make of the Meter is correct.

• Verify other details like Left/Right Consumers & Phase

Perform several types of analyses on

balanced or unbalanced three-phase,

two phase and single-phase systems

that are operated in radial, looped,

meshed or mixed configurations.

Create "what-if" studies and

performing simulations to evaluate the

impact of modifications to existing

network.

Objective

- Online Creation and editing of network,

- Online Load flow and voltage drop analysis,

- Optimization studies like capacitor placement,

network reconfiguration, conductor up-gradation,

express feeder, load balancing and load allocation

etc.

- Online Creating extensive “what-if” studies.

- Fault analysis and protection coordination,

- Network design reports, cost estimates, financial

Expected benefits

GIS based Integrated Network Analysis

35

network. - Network design reports, cost estimates, financial

analysis,

- Integration with New connection module for

checking the network capability, augmentation

requirement, if any

- Can generate Single Line Diagrams (SLD) based on

GIS Surveyed Data of Electric Lines and various

equipments and it thus enables HT/ LT network

analysis of the system. The SLD depicts the

location of pole, transformer, distance between

poles and other network features.

The Commercial Database of Consumer is

to be developed by integrating Billing

Database available with Discom and the GIS

based consumer and asset data base

developed / being developed by TCS. The

system to be developed and installed shall

be capable of accepting the data which will

Objective

- Online availability of consumer data

- Online tracking of consumer details

Expected benefits

Commercial database of consumers

be capable of accepting the data which will

be made available and capable of

appending any necessary attribute etc. and

performing the entire intended task. After

the first installation, the database shall be

updated online and taken into the system

for routine functioning

The commercial data base development shall cover the following activities –

Development of master file of consumer comprising of consumer’s details including

Energy meter history, meter reading, energy consumption, assessment, payments and

other relevant data from the initial record and other relevant records to be provided byUtility.

New Connection

The system’s aim is to enhance the

convenience of the customer, when an

application for new connection is

received. It would enable the

customer to collect and submit

applications through a host of delivery

channels, allow application status

tracking etc. The system would help

reduce the time taken for the new

Objective

- Mode of application for the customer will be

� Through web

� By personal visit

- Minimized manual intervention

- Online feasibility study can be done. Estimates

can be prepared online

- Online approvals and automatic priority

settings

Expected benefits

37

reduce the time taken for the new

connection process. The system would

enable updating customer data to be

captured in the GIS based customer

indexing database in a reliable way.

The data entered at this stage would

form the basis of the customer's

record in the system. The system

would ensure, through validation and

checks, that the integrity of this data is

maintained.

settings

- Integration between New Connection and

billing

- On Line Application status tracking through

different channels

- Integration with GIS and Electrical Network

Analysis for consumer indexing

- Online of all the connection related processes

such as Temporary Connection, Load

Extension/Reduction, Name Change and Meter

Shifting, Reconnection etc.

Metering

Metering: An Effective meter

reading system would enhance

the effectiveness of the

measurement process. This

would include accurate metering

for all customers and tapping

revenue loss through the

identification and handing of

Objective

- Automatic collection of meter data where

modems are installed

- Interfacing with Spot billing devices and

MRI data for uploading such meter readings

including consumer meter readings

- Meter reading plan generation

- Monitoring meter reading plan

- Monitoring Customer exception

Expected benefits

identification and handing of

exceptions.

- Monitoring Customer exception

- Automatic Overdue alerts

An Effective meter reading system would enhance the effectiveness of

the measurement process. This would include accurate metering for all

customers and tapping revenue loss through the identification and

handing of exceptions.

TCS

- Development and implementation of Customized application software

- Data migration

- Consumer indexing

DISCOM

- Other than the meters where modems are installed, Meter reading will be the

responsibility of Discom whether it is spot billing or manual reading

Who is doing what

Metering

responsibility of Discom whether it is spot billing or manual reading

Billing

A comprehensive billing system

will ensure that the utility

efficiently bill their customers

for the services rendered. It

will support the continuous

billing to reduce the

outstanding. Will ensure the

timely and accurate billing. The

system will support the

Objective

- This system should broadly cover functions relating

to generation, printing and issue of bills to the

consumers

- Bills will be available on internet.

- SMS alerts will be given to customer regarding bills

- Bills will be generated at sub-division level

- Tracking of reasons for deviations from normal

billing, billing logic flexibility etc.

- Linking customer with appropriate tariff

Expected benefits

40

system will support the

complaints handling

functionally by providing short

turnaround times for billing

related customer queries.

- Linking customer with appropriate tariff

- Bill correction and amendments can be done online

based on the approvals provided in the system

- Flexibility of change in billing cycle

- Creation of monthly ledger

- Final Bill Reconciliation

- Monthly report generation

- Bill distribution route plan generation

- Integration and flexibility of using Spot billing

machines (Downloading, uploading of data, billing

login in m/c etc

TCS

- Development and implementation of Customized application software

- Data migration

- Consumer indexing

DISCOM

- Bill distribution and meter reading will be done by Discom

Who is doing what

Billing

Collection

The system should provide

different payment and

information channels to

customers and own staff to

improve customer

convenience for payments and

enable collections for the

energy billed, and a shorter

metering-bill billing-

Objective

- Decentralized payment processing & centralized

reconciliation

- Customer will be able to pay bills through

internet, collection center at sub-division, cash

collection kiosk located at major cities, through

third party like eMitra etc.

- System will be able to receive the payment

through Cash/ Cheque/ Bank Draft/ Credit Cards/

Debit Cards/ Internet Payment Gateway.

Expected benefits

metering-bill billing-

collections (MBC) trade Cycle

Debit Cards/ Internet Payment Gateway.

- Daily reconciliation of cash and bank

- Acceptance of part/ advance payment

- Generation of reminders/disconnection notice

- Track of cancelled receipt

- Finance & Accounting

The system should provide different payment and information channels to customers and own

staff to improve customer convenience for payments and enable collections for the energy

billed, and a shorter metering-bill billing-collections (MBC) trade cycle

TCS

- Development and implementation of Customized application software

- Data migration

DISCOM

- Third party tie-up for cash collection

Who is doing what

Collection

Customer care services

The system should

improve the customer

service by processing

and resolving customer

requests / queries /

complaints in minimum

possible time by taking

up it at appropriate

place and level.

Objective

- Single window of computerized customer care center

- Complaints will be received by Customer care and will be

processed/passed to respective officer are

� Voltage related

� Supply Failure related

� Transformer related

� Line related

� Pole related

� Services connection related

Expected benefits

44

place and level.� Services connection related

� Billing related

� Meter related

� New connection

� Disconnection / not in use

� Attribute Changes i.e. location, name, floor, load etc

- The various other services in addition to technical complaints

as mentioned above also will be extended by the customer

care center to the customer of DISCOM are

� Customer Information

� New Services Connection

� Handle Metering & Billing related and other Complaints

� Handle Service Request etc..

Customer care services

- The complaints can be lodged for the consumer belonging to any sub-division

- The Customer care centre will be linked through mobile SMS in a “closed user

group” to breakdown staff / mobile maintenance vans. Immediately upon receipt

of a no-supply complaint, an SMS will be sent by CC centre to the breakdown

staff/van for fault restoration. After restoration of the fault, the breakdown staff

will close the complaint at the CC centre.

- The Customer Care Service is integrated with the CRM, Billing and GIS applications

- The customer care executive will be able identify the fault instantly using the

Expected benefits

- The customer care executive will be able identify the fault instantly using the

above application and inform the customer accordingly

Asset Management

Accounting and maintaining

the vast fixed asset base

efficiently. The system will

have the following features:

a. Easy data migration from

legacy

b. Easy to update asset

Objective

- Life cycle analysis

- Manage various depreciation policies

- Manage the budgets for assets

- Manage extensive reporting using built-in

reporting tools and business analytics

- Manage the compliance related to

process/statutory requirements

Expected benefits

b. Easy to update asset

data as asset base grows

dynamically

c. Easy to integrate with

other applications for

accurate data exchange

e.g. GIS, Maintenance

etc.

d. Scalable for growing

requirements of utilities

Maintenance Management System

Better planning and co-

ordination of various

maintenance activities,

reduce breakdowns by

inculcating the culture of

preventive and predictive

maintenance, to maintain

maintenance history, to

review and control

Objective

Activities can be performed

- Multi-levels tracking of assets, equipments, machines,

machine parts, crews and tools.

- Detailed equipments and assets history

- Planned Maintenance Schedules

- Opportunity Maintenance

- Work order scheduling and work flow process

- Automatic alerts and email notifications to crews and

Expected benefits

review and control

maintenance costs and

providing a feedback to

management for timely

decision making.

- Automatic alerts and email notifications to crews and

managers

- Corrective Repairs & Maintenance

- Breakdown Maintenance

- Maintenance costs: Actual vs Budgeted costs tracking

- Resources allocation and crews management

- Condition Monitoring/Predictive Maintenance

- Shutdown/Turnaround Maintenance

Maintenance Management System

Benefits

- Reduce asset maintenance and operating cost

- Properly maintained machines minimizes downtime

- Production cost decreases

- Continuous improvement in commonly performed work.

- Improved equipment life

- Enhanced equipment availability and reliability

- Improved employee work efficiency

Expected benefits

- Improved employee work efficiency

- Consistent operation of machinery improves product quality

- Improve reporting and analysis capabilities.

- Comply with Health and Safety Regulations.

- Improve Business Planning and make informed decisions.

- Improve operational efficiencies.

- Increase productivity and profitability.

- Improve strategic and business planning; Analyze records, needs and

patterns.

- Identify trends and highlight potential problem

Generation of MIS Reports

� All the work being carried out by the O&M officers under this

project will be through computer system and therefore each

and each and every activity will be available in the Data Center.

� All the reports required by the Discom will be generated by the

software using DATA available at Data Center at Jaipursoftware using DATA available at Data Center at Jaipur

� There will be no body to ask information to related to MIS and

therefore no body have to provide the information.

� The O&M officers will be able to devote sufficient time for

data analysis and take the corrective measures in time.

Mail/Messaging Server(To-Be)

Section Officer

Check Availability

of material

Response

Store

CC

CC

To

Sub-Division

Officer

Executive

Engineer

Indent Approval Request

Approved

ToCC

CC

Approved

Approved

CCCC

To

Approved

ApprovedApproved5

4

3

2

1

Material Delivery

Key Benefits

•Reduced transaction time

•Quicker approval processes

•Defined standardized mailing process

Identity and Access management

� Identity management for user provisioning should have

out of the box workflow for automating approvals for

user access management, self registration and self-care

functionality for reducing the administrative load and

manual intervention.

� Sensitive customers' data must be protected in� Sensitive customers' data must be protected in

accordance with guidelines that will be agreed with the

Purchaser.

� The system shall have ability to report on roles, rights

associated with roles and users associated with roles.

System security requirement

� The system must be capable of generating log trails,

which contain details about any read / write access to

sensitive data. Details must relate activity to an

identifiable person.

� The system should be able to protect the user process� The system should be able to protect the user process

and local data from other user.

� The system should have the flexibility of encrypting the

data stored online.

Infrastructure Setup at SDOs & Other Offices

Process :

� Fix water leakages & cracks on the walls

� Complete the wiring & earthing

� Provide space to TCS to store the material

� TCS to move the Hardware to specific location� TCS to move the Hardware to specific location

� TCS Teams will visit the location and Install the

Furniture & Equipments

Infrastructure Setup at SDOs & Other Offices

List of Equipments to be installed:

� Personal Computers with UPS, Table & Chair

� Routers

� Switches

� IP Phone� IP Phone

� Bar Code reader

� DMP/Network/Inkjet/Line Matrix Printers

� UPS (2/5) KVA

� Touch Screen Kiosk

� Collection Kiosk

Thank YouThank You