MP - Chapter 9 - Airline and Airport Support.pdf

9 Airline and

Airport Support9

C H A P T E R

AI R L I N E A N DAI R P O RT SU P P O RT

v

service during line maintenance.

This is the predominant type of

aircraft maintenance conducted at

Toronto Pearson. The level of line

maintenance at an airport is a

function of the overall level of

activity, the number of aircraft

that remain overnight, the number

of airlines with a major base at

that airport, and the type and age

of aircraft serving the airport.

Heavy maintenance involves major

airframe and system checks, over-

hauls, conversions, and other major

9.1

A I R L I N E A N D A I R P O R T S U P P O R T

Chapter 9

9 . 1 I N T R O D U C T I O N

Airlines require facilities and

services at Toronto Pearson

International Airport to support

their day-to-day operations.

Facilities are also required by the

GTAA to manage, operate, and

maintain the Airport. This chapter

explores the types of facilities

currently used, industry trends

and future requirements for such

facilities.

9 . 2 E X I S T I N G A I R L I N ES U P P O RT FA C I L I T I E S

Airline support facilities include

structures for maintenance of

aircraft and ground service equip-

ment, flight kitchens, aircraft waste

disposal, staff training, and ancil-

lary facilities. Facilities for aircraft

deicing and fuelling are discussed

in Chapters 5 and 11 respectively.

Airline support facilities at

Toronto Pearson occupy approxi-

mately 176,000 m2 of building

space with 53 per cent of that

space used for aircraft mainte-

nance; 19 per cent for flight

kitchens, nine per cent for flight

training, eight per cent for ground

service equipment and the balance

(11 per cent) for aircraft waste dis-

posal and ancillary facilities. These

facilities are dispersed throughout

the Airport.

The extent of the facilities

required by an individual airline is

determined by the size and scope

of its operations at Toronto

Pearson. Support facilities may be

provided by airlines themselves or

by third parties who sell services

to airlines.

9.2.1 Aircraft MaintenanceHangar Facilities

There are four general categories

of aircraft maintenance: line main-

tenance, heavy maintenance,

engine maintenance, and compo-

nent maintenance. Collectively,

they are referred to as the

Maintenance, Repair, and

Overhaul (MRO) industry.

Line maintenance involves

day-to-day checks and

repairs associated with

normal airline operations

and aircraft remain in

Chapter 9 > AI R L I N E A N D AI R P O RT SU P P O RT

GTAA Three Bay Hangar


9.2

work carried out in specialized,

well-equipped hangar facilities

with extensive support shops.

This work may take several days

to several months to complete.

Currently, heavy maintenance at

Toronto Pearson is limited to

specific work on some types of air-

craft. This work is performed by

company-operated or leased facili-

ties, as described below and

reflected in Figure 9-1.

Air Canada (including Air Canada

Jazz and Air Canada Technical

Services) operates maintenance

facilities in eight hangar bays. The

proposed redevelopment of their

hangar complex in Area 7 will pro-

vide them with modern hangars

more suitable in size for their cur-

rent and future aircraft fleet.

A I R L I N E S U P P O RT FA C I L I T I E S S U M M A RY

Building Area Land AreaType Organization Facility Name Airport Area (m2) (ha) (acres)

Airline Maintenance Air Canada Bays 6, & 10-11 7Air Canada Jazz Bays 1-3 7Air Canada Bay 8 7Air Canada Bay 9 7Air Georgian Hangar 2 – Bay 3 8WestJet Infield Hangar – South Bay 10Skyservice Hangar 6A 8Air Transat Hangar 4 8

94,029 35 86.4Flight Kitchens CLS Flight Kitchen 2A

Cara Flight Kitchen 1 10Cara Flight Kitchen 2 5

33,379 8.6 21.3Flight Training Air Canada Flight Simulator Building 5

Air Canada Inflight Services Building 2AAir Canada Annex Building 2ACAE Flight Training Facility 13B

15,243 3.4 8.5Aircraft Waste U-Pak Infield Waste Facility 10

780 .08 0.2GSE Maintenance Servisair GSE Maintenance Facility 2A

Handlex Vista GSE Building 5GTA Ground Equipment GSE Maintenance Facility 8ATS GSE Maintenance Facility 5Air Canada Equipment Maintenance Bldg 10Air Canada GSE Maintenance Facility 2A

13,875 5.6 13.8Ancillary Facilities Air Canada (storage) Bays 4 & 5 7

Air Canada (stores) Annex Building 2AACTS Wheel & Brake – Annex Bldg. 2AACTS Paint Shop – Bay 7 7WestJet Commissary – Air Supply 10Skyservice Hangar 6 – Commissary 8

19,126 1.4 3.4TOTALS 176,432 54.1 133.6

TA B L E 9 - 1


9.3

WestJet leases the South Bay of the

GTAA’s Three Bay Hangar located

in Area 10 for line maintenance

activities, as well as parts storage

and administration. WestJet also

leases apron area adjacent to the

hangar for aircraft parking.

Air Transat leases Hangar 4 from

Millard Air, located in Area 8, for

operation as an aircraft mainte-

nance facility.

Skyservice Airline operates two

hangars in Area 8. Hangar 6A is

used for aircraft line maintenance

for Skyservice, Sunwing, and

Zoom Airlines. Hangar 6 has been

converted for the warehousing of

aircraft parts.

Skyservice FBO leases the North

Bay of the GTAA’s Three Bay

Hangar in Area 10 to perform

maintenance work on airline and

corporate aircraft.

Air Georgian leases Bay 3 of

Hangar 2 from Landmark

Aviation, located in Area 8, for

heavy and line maintenance activi-

ties, as well as for administration

and dispatch purposes.

Wright International does not

have a permanent physical presence

on the Airport. The company

offers aircraft maintenance services

using their technicians and the

client’s hangar space or leased

hangar space as required.

The Centre Bay of the GTAA’s

Three Bay Hangar, located in

Area 10, is currently used for short-

term arrangements, but is available

to accommodate long-term line

maintenance requirements.

Line maintenance will continue to

have a significant presence at

Toronto Pearson due to the high

volume of aircraft movements and

the number of aircraft remaining

overnight. These facilities are

approaching capacity with some at

100 per cent and others between

75 and 85 per cent usage.

The Centre Bay of the GTAA

Three Bay Hangar will be required

to meet the short- and medium-

term facility requirements for air-

craft line maintenance. As well,

additional lands that will be avail-

able to the GTAA, once the acqui-

sition of the Boeing Lands has

been completed, could be allocated

to future line maintenance facility

requirements and heavy mainte-

nance activity at Toronto Pearson.

9.2.2 Ground Service EquipmentMaintenance Facilities

Ground Service Equipment (GSE)

includes aircraft tugs and tow

bars; baggage tractors, carts and

Air Canada Hangar Complex

Air Canada Equipment Maintenance Building (forefront)

Aircraft with Airline Ground Service Equipment


9.4

belt loaders; cargo loaders; ground

and auxiliary power units; lavatory

trucks and carts; air conditioning

units; and other equipment

required to service aircraft.

In addition to the overall level of

activity at the Airport, the demand

for GSE facilities is driven by the

age of the GSE fleet, facility

throughput, the availability of

fixed facilities (such as auxiliary

power and conditioned air at ter-

minal bridges), and the mix and

age of aircraft.

There are five companies offering

GSE maintenance services at


9.5

Toronto Pearson. GSE mainte-

nance providers and their associ-

ated facilities are described below.

Air Canada has two buildings

where major GSE maintenance

activities are performed: one is

located in Area 10 and the other

in Area 2A. Servisair (formerly

Hudson General) operates a GSE

maintenance facility, located in

Area 2A. Handlex and Airport

Terminal Services (ATS) operate

GSE maintenance facilities within

the Vista Cargo complex, located

in Area 5, and GTA Ground

Equipment Specialties operates a

GSE maintenance facility in

Hangar 10, located in Area 8.

Currently, there are 13,875 m2 of

GSE shop space available at the

Airport. These facilities are

approaching capacity, ranging

from 50-99 per cent usage.

Projections of future requirements

are based on factoring existing

building sizes and capacities in

proportion to increasing aircraft

movement volumes. There are

alternate methods to increase GSE

maintenance capacity other than

providing more space, such as

scheduling a second shift of

workers to use the same existing

space and equipment. Should

market share distribution change,

it is conceivable that expansions

may vary in size.

Lands are currently available in

Area 2A and additional lands

could be allocated for these uses

based on demand. In addition,

the lands that will be available to

the GTAA once the acquisition of

the Boeing lands has been com-

pleted, could be allocated, in

conjunction with other airline

support facilities, for GSE main-

tenance activities.

9.2.3 Flight Kitchen Facilities

Flight kitchens provide on-board

catering services to air carriers.

Catering services may range from

hot meals to snacks and beverages

to the provision of in-flight service

items, such as duty free.

In addition to the volume of pas-

sengers and aircraft operations,

the demand for flight kitchen

facilities is driven by airline cater-

ing policies, the length of flights,

and competition from carry-on

food service providers and poten-

tially from off-airport food service

providers.

Flight kitchens do not require

taxiway access. It is preferable for

flight kitchen buildings to have

groundside access for material

deliveries and airside access for

meal deliveries to aircraft. This

eliminates the need for delivery

staff to pass through restricted area

checkpoints. While it is possible

for flight kitchens to operate with

groundside access only, or from an

off-airport location, this method

of operation is less desirable

given current airport security

requirements.

Two companies have dedicated

flight kitchen facilities at the

Airport. CLS Catering Services

operates a groundside facility in

Area 2A, and Cara operates two

flight kitchen/catering facilities at

Toronto Pearson referred to as

Flight Kitchens 1 and 2. Flight

Kitchen 1, built in 2001, is

located in Area 10 and has both

groundside and airside access.

Flight Kitchen 2, a groundside

facility located in Area 5, is

used primarily for preparing

kosher meals.

Flight Kitchen Meal Deliveries

Cara Flight Kitchen 1


9.6

In-flight catering requirements

have fallen drastically over the last

decade. In the highly competitive

airline environment, meal service

has been eliminated or reduced

on the majority of flights. There

are no identified additional facility

requirements for the short to

medium term. It is further

assumed that requirements for the

long term will be accommodated

within the land areas currently

allocated to flight kitchens, either

through additional changes to

the business model or increased

efficiencies within the existing

facilities.

9.2.4 Aircraft Waste ProcessingFacilities

Facilities with airside access are

needed to process aircraft sewage

and garbage. The demand for

these facilities is driven almost

exclusively by passenger volume

and Canada Food Inspection

Agency regulations regarding

waste collection and processing.

The triturator facility (located in

Area 11) processes sewage prior to

its release into the municipal sani-

tary sewer systems. This facility

consists of a chemical storage

room and a vehicle bay where dis-

posal vehicles unload waste. It is

owned and operated by the

Pearson International Fuel

Facilities Corporation (PIFFC), a

consortium of airlines operating at

Toronto Pearson.

All garbage from aircraft is col-

lected airside by U-Pak Disposals

Limited and is taken to the waste

transfer station in Area 10, where

it is compacted and transported to

an off-site incinerator.

The quantities of waste processed

are a function of aircraft move-

ments and passenger volumes.

Both are forecast to grow as

reported in Chapter 3.

The capacity of the waste transfer

station facility in Area 10 can be

increased by adding staff, carts,

and vehicles to transport the waste

instead of increasing the size of

the waste transfer station itself.

The waste transfer station is not

expected to require expansion

until beyond 2030.

The new triturator facility was

constructed in 1999 as part of the

new PIFFC building. There is no

indication that expansion is

required until beyond 2030.

9.2.5 Flight-Crew, Cabin-Crew,and Customer Service Training

Training facilities include full-

motion simulators to train pilots,

evacuation simulators used for

cabin staff, classrooms and other

facilities used to train airline cus-

tomer service staff. Training facili-

ties do not require taxiways or

airside access. They may be

situated on or off airport.

Air Canada operates a flight-crew

simulator training facility in

Area 5 and a cabin-crew simulator

training facility in Area 2A. CAE

operates a flight-crew simulator

Airport South Airport and Airline Support Facilities

CAE Aviation Training Facility

Air Canada Training Facility


9.7

training facility in Area 13B. This

facility houses four full-motion

simulators and also includes

computer labs, classrooms, and

study areas.

Air Canada and CAE both operate

flight simulators. The demand for

these simulators is driven by new

aircraft types, as well as fleet and

pilot growth. Utilization ranges

between 85 and 100 per cent

capacity, with daily operations of

over 20 hours.

Given the forecast number of

pilots, there is a potential require-

ment for up to seven additional

simulator positions over the

medium to long term.

The in-flight cabin-crew training

simulator facility is already at

100 per cent usage with an over-

flow classroom in use and evacua-

tion training being conducted in

the Annex Building in Area 2A.

This facility is already at 90 per

cent capacity, and it is estimated

that full capacity will be reached

in 2014, at which time expansion

would be required.

Demand for in-flight cabin training

facilities is driven by the size of an

air carrier’s fleet as well as flight

frequency. Given anticipated fleet

growth and flight attendant hiring

among major national carriers, in-

flight training space will continue

to be used at capacity for the next

several years.

Air Canada and CAE are jointly

undertaking an expansion of the

existing CAE flight simulator fa -

cility in Area 13B; following com-

pletion of the expansion in early

2009, the facility will have the

capacity for an additional 10 air-

craft flight simulators and associ-

ated classroom training space.

There are no identified additional

facility requirements beyond the

forthcoming expansion by Air

Canada and CAE for the short to

medium term. It is further

assumed that requirements for the

long term will be accommodated

within the land areas currently

allocated to flight training, includ-

ing future expansions as required.

9.2.6 Ancillary Facilities

Airlines and service providers sup-

porting airlines require space for

commissaries and general ware-

housing, storage and workshops.

Storage, commissary, and certain

component maintenance facilities

do not require taxiway or airside

access. However, those activities in

support of aircraft line mainte-

nance or daily operations should

be located nearby. Demand for

general storage is driven by aircraft

movement growth and fleet

diversity, while commissary stores

South Fire Hall (forefront)Middle, left to right: Peel Regional Police/Transport Canada Building; Central Workshops and Stores; Airside and Inter-Terminal Bussing Facility. Background: CLS Flight Kitchen; South ASDE Tower

Fire and Emergency Services Training Institute


9.8

facilities are generally driven by

passenger activity.

Air Canada utilizes space in

Hangar Bays 4 and 5, located in

Area 7, and in its Annex Building

located in Area 2A for storage and

warehousing purposes. Air Canada

Technical Services (ACTS) oper-

ates a wheel and brake shop out of

the Annex Building. WestJet oper-

ates a commissary facility at the

Cargo 3 complex, located in

Area 10, to support their in-flight

service programs. Skyservice oper-

ates its commissary facility in the

converted Hangar 6, located in

Area 8.

Although facilities are sufficient

for the short term, it is anticipated

that demand for these services will

increase with passenger growth.

Some facilities will have to be

expanded or become more effi-

cient. Additionally, some activity

may need to be conducted at sup-

plementary off-site facilities.

9.2.7 Airline Support FacilitiesRequirements

The airline support facilities

requirements are summarized in

Table 9-2.

9 . 3 A I R P O RT S U P P O RTFA C I L I T I E S

The provision of various facilities

to support airport activity is an

essential component of Toronto

Pearson’s operations. These

facilities include emergency

response and coordination, polic-

ing and security, airfield and air-

port maintenance, and various

administrative and staff support

accommodations. Existing and

planned airport support facilities

are illustrated in Figure 9-2.

Airport facility requirements will,

in most cases, be met within the

currently allocated land areas.

If additional lands are required,

an assessment will be made

of available property on an

individual basis.

9.3.1 Emergency Responseand Coordination

Fire Halls

The Emergency Response Services

(ERS) group is responsible for the

initial response to any emergency

on airport property with special

emphasis on aircraft crash and

rescue functions. Toronto

Pearson’s ERS are accommodated

in two facilities, one located in

Airport North and the second in

Airport South.

Canine Search Operations

A I R L I N E S U P P O RT FA C I L I T I E S R E Q U I R E M E N T S

Short Term Medium Term Long TermAirline Support Activity (2008-2012) (2013-2017) (2018-2030)Aircraft Maintenance:

Hangar Building Area (m2) 24,400 11,000 16,500Total Land Area ha (acres) 9.5 (23.5) 3.6 (8.9) 12 (29.7)

GSE Maintenance:GSE Building Area (m2) — — 8,000Total Land Area ha (acres) — — 1.3 (3.3)

Aircraft Waste Processing:Building Area — — —Land Area ha (acres) — — —

Flight Kitchens:Kitchen Building Area (m2) — — 26,000Total Land Area ha (acres) — — 3.6 (9)

Flight Training:Building Area (m2) 9,400 — —Total Land Area ha (acres) 1.1 (2.60) — —

Ancillary Facilities:Building Area (m2) — 3,300 3,500Total Land Area ha (acres) — 0.5 (1.1) 0.5 (1.2)

Total Land Area ha (acres) 10.6 (26.1) 4.1 (10.0) 17.4 (43.2)

TA B L E 9 - 2


9.9

The North Fire Hall, constructed

in 1998, is located in the south

end of Area 8. The two-storey

facility has four apparatus bays,

plus a fifth bay that is used as a

drive-through wash bay.

Constructed in Area 2A in 1999,

the South Fire Hall can accommo-

date up to six ERS vehicles. In

addition, this facility also accom-

modates the ERS administrative

offices.

In addition to the ERS fire halls,

the City of Mississauga operates a

two-bay fire hall located on air-

port property in Area 6C. This fire

hall responds to structural fires

and emergency situations that

occur both on and off airport

property.

Fire Training Area

The Fire and Emergency Services

Training Institute began operation


9.10

in March 2007. It is a state-of-the-

art training facility with classroom

and practical training areas. It was

built according to the Leading

Engineering and Environmental

Design Standard (LEEDS) to

ensure a minimal impact to the

environment, efficient construc-

tion techniques and materials, and

long-term cost effectiveness to

maintain.

The Institute contains four

20-student classrooms, a large

theatre/conferencing room capable

of holding 80 or split into two

40-person areas. It has practical

training areas for structural fire

fighting, hazardous materials, con-

fined space, technical rescue and

search and rescue.

This facility will be used to train

GTAA fire fighters to maintain

their high level of preparedness for

fire and emergency service to the

Airport. Additionally, it will be

used to leverage GTAA expertise

and experience to train fire fighters

and other emergency responders

from within Canada and from

around the world thereby

contributing non-aeronautical

revenue to the GTAA.

Airport Emergency

Support Centre

The Airport Emergency Support

Centre (AESC) facility, located

south of the fire hall in Area 2A,

can serve as a base for emergency

operations and as a centre for

basic airport operations control. In

addition to emergency conference

rooms, specialized vehicles, trailers,

equipment, and supplies are

located in this building.

Canine Unit

The GTAA canine unit is located

in the same building as the AESC.

The unit is responsible for the

provision of an immediate canine

response to all unattended articles

and bomb threat incidents and for

the conduct of routine searches

and patrols.

9.3.2 Airport Policingand Security

Airport Policing

Peel Regional Police (PRP) is con-

tracted by the GTAA to provide

policing services to Toronto

Pearson to meet federal regulatory

requirements. The PRP Airport

Division consists of both uniformed

and plain clothes officers and has

jurisdiction to investigate and

enforce criminal matters through-

out the airport environ ment,

including on flights terminating at

Toronto Pearson. The Division is

headquartered at 2951 Convair

Drive. The third floor of the

building is used to accommodate

admini s trative offices for Transport

Canada.

Airport Security and Pass Control

GTAA Security is responsible for

ensuring Toronto Pearson meets

all federal regulatory requirements

pertaining to the security of an

aerodrome, as well as ensuring the

security of GTAA corporate assets.

Activities include maintaining the

security of restricted areas,

responding to security incidents,

developing security systems and

processes, and issuing access iden-

tification and permits. GTAA

Security is located in the GTAA

Administration Building at

3111 Convair Drive. The GTAA

Pass/Permit Control Office is

located at 3015 Convair Drive,

and will soon be relocated to a

facility within the redeveloped

Terminal 1 Parking Garage.

Airfield Maintenance Facility (forefront)

Runway Winter Maintenance Equipment


9.11

9.3.3 Airport Administration,and Airfield/AirportMaintenance

Airport Administration

In 1997, the GTAA moved its

administration offices from the

former administration building

located immediately north of

Terminal 1 to its present location

on Convair Drive. The current

building accommodates a staff of

450 and meets the immediate

needs of the GTAA.

Airfield and Airport Maintenance

The Airfield Maintenance Facility

(AMF) is located at 3045 Electra

Court, just south of Runway

06R-24L. The AMF was designed

to efficiently flow vehicles through

the facility, via the following

features:

• 10 drive-through equipment

storage bays

• Five drive-through heavy-

equipment repair bays

• Three small-vehicle repair bays

• One drive-through wash bay

In addition, this facility is used for

the indoor and outdoor storage of

maintenance vehicles/equipment

and has direct access to the airside

roadway system. The AMF is also

home to a welding shop, a paint

shop, and airside stores that man-

age the GTAA’s multi-station fuel

system.

A storage facility located immedi-

ately west of the AMF houses

stores of runway sand, dry chemi-

cals, and other materials required

for airport maintenance. This

facility is shared with airside stores

to allow storage of commonly

used items. Other storage facilities

exist around the airport site to

facilitate seasonal and year-round

maintenance.

Building Maintenance operates

out of three locations: Terminal 1,

Terminal 3, and the Central Work -

shops. There are workshops in the

terminal buildings, designed to

respond to predictive, preventative,

and demand-maintenance needs.

These workshops are equip ped

with machinery for most

maintenance-related tasks and

include satellite stores for

spare parts.

Central Workshops and Stores

The Central Workshops and

Stores house supplies for field elec-

trical maintenance, the sign shop,

painters, and carpenters, as well as

machinery for heavy maintenance-

related tasks and a fuel storage/

dispensing facility.

9.3.4 Other Airport SupportServices

Wildlife management services are

provided under contract by a pro-

fessional wildlife control company,

operating from an airside facility

located adjacent to the North Fire

Hall. This facility provides offices

for wildlife control officers and

collocated aviaries for some

20 trained raptors (hawks, falcons,

and a bald eagle) and for any rap-

tors trapped on the airfield. While

falconry is the primary method

used to prevent bird strikes on

aircraft, pyrotechnics, trapping,

distress calls, and hazing are some

of the other methods used in

support.

The GTAA’s Airside and Inter-

Terminal Bussing Facility on

Convair Drive is located west of

the Emergency Support Centre

with Environment Canada’s

Meteorological Observation

Station located adjacent to the

Bussing Facility.

GTAA Administration Building, Air Canada Annex (middle) and Air Canada GSE Building (far right)

MP - Chapter 9 - Airline and Airport Support.pdf

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