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Moving On Up Promotional Positions in Campus Recreation

Created by Elisabeth Pagliuca, Undergraduate Campus Recreation Intramurals Student Supervisor

+Campus Recreation Mission Statement

Campus Recreation promotes student success by prioritizing student learning and development through educationally

purposeful activities, leadership opportunities, and employment. We are committed to offering healthy lifestyle

choices through safe quality programming to the college campus and surrounding communities emphasizing student

learning beyond the classroom.

+Objective

n  To gain an understanding of expectations for each promotional position

n  To recognize requirements for each position

n  Grasp how responsibilities change with a new position (and how they may stay the same)

+Campus Recreation Department

n  Ice Arena

n  House of Fields

n  Fitness Center

n  Personal Trainers

n  Group Exercise Classes

n  Intramurals

n  Club Sports

n  Events

n  Facilities

n  Membership Services

n  SERC Manager

+Supervision in the Department

n Professional Staff n  Scott Haines- Director

n  Donna Buczek- Secretary

n  JoLynne Corsi - Assistant Director

n  Brian Dickinson- Ice Arena Manager

n  Rich Klancer- Facilities Coordinator

n  Damian Flint- Club Sports and Intramurals Coordinator

n  Betsy Ernst- Fitness and Wellness Coordinator

+Supervision in the Department

n  Graduate Assistants n  Scott Lotze- Club Sports and Intramurals

n  Ben Bunker- Club Sports and Intramurals

n  Emily Heyman- Facilities

n  Intern n  Dan Taylor

n  Student Supervisors n  Laura Wright- Membership Services and SERC Managers

n  Jack Mclean- House of Fields & Facilities/Events

n  Elisabeth Pagliuca, Brianna Harris, Kimberlee Elvin- Intramurals

n  Stefanie Paluch- Group Exercise

n  Ashlea Gray- Ice Arena

n  Zach Newman- Personal Training & Fitness Center

+Starting Positions

n  Field House Attendant

n  Fitness Center Attendant

n  Intramurals Official and/or General Manager

n  Events Staff

n  Facilities Staff

n  Ice Rink Attendant

+Starting Positions With Certification

n  Group Exercise Class Instructor

n  Personal Trainer

+Membership Services

n  Requirements n  Currently enrolled as a student at Brockport

n  Have current CPR/AED certification & maintain that certification

n  Previous employment with Campus Recreation of at least one semester

n  Good customer service, communication and organizational skills

n  Previous experience with money transactions

n  Responsibilities

n  Arrive to work on time

n  Find your own sub when needed

n  Wear proper uniform and attire to each shift

n  Clock in

n  Keep up with updates on activities, events and notices (email and/or messages at desk)

n  Have a radio on you

n  Properly utilize Fusion software, complete iPad forms, distribute equipment and perform money transactions

n  Answer incoming calls

n  Enforce Campus Recreation policies

n  Report all hazards to SERC Manager

n  Lead in the direction and implementation of risk management/safety policies and be familiar with Emergency Action Plan

n  Attend all required meetings and training sessions

n  Familiarize yourself with EAP and appropriate procedures

+SERC Manager

n  Requirements n  Must be currently enrolled as a student at The College at Brockport n  Have current First Aid, CPR/AED certification and maintain that certification n  Have previous employment with Campus Recreation of at least one year (at least one semester

Membership Services)

n  Good customer service, communication and organizational skills n  Previous management experience n  Previous experience with money transactions

n  Responsibilities n  General (same as Membership Services: substitution, EAP, uniform, at work on time) n  Assist the Membership Services Staff n  Assist Field House Attendant with set up of equipment n  Know what events and activities are happening during your shift and know responsibilities n  Ensure all policies and procedures are being followed by staff and patrons

n  Follow substitution and call out procedures n  Follow appropriate disciplinary action: warning system n  Additional responsibilities when opening and closing the building

+Student Supervisors: General

n Requirements n  Currently enrolled as a student at Brockport

n  Current First Aid, CPR/AED certification

n  Previous employment with Campus Recreation of at least 1 year

n  Good customer service, communication and organizational skills

n  Previous management experience preferred

n  Maintain at least a 2.5 GPA

+Student Supervisors: General

n Responsibilities n  Conduct staff meetings n  Monitor and mentor staff n  Train staff in procedure and policy n  Complete all necessary paperwork n  Complete staff evaluations twice per semester n  Complete 10 point checks n  Ensure all policies and procedures are being followed by staff and patrons n  Ensure proper coverage for all shifts n  Maintain at least 2 office hours a week for administrative duties and

supervision n  Follow appropriate disciplinary action: warning system n  Lead in the direction and implementation of risk management/safety

policies and be familiar with the Emergency Action Plan n  Show commitment to you role as a leader by being actively involved in an

appropriate professional organization n  Ensure proper working order and/or handling of equipment n  Ensure there are proper levels of supervision at all times

+SERC Managers & Membership Services: Laura Wright

n  Requirements n  General n  Additional

n  At least one semester of being a SERC Manager (and one semester of Membership Services)

n  Previous experience with money transactions

n  Responsibilities n  General n  Additional

n  Keep staff informed about promotions, fusion changes and events n  Communicate and work with professional staff n  Ensure transactions are being completed properly

+House of Fields: Jack Mclean

n  Requirements n  General

n  Responsibilities n  General

n  Additional

n  Update staff with information, specifically updates to policies and rules

n  Know status of equipment & fix what is broken

n  Be aware of events in the Field House

n  Set up and break down equipment (when working shifts in the House of Fields)

+Facilities & Events: Jack Mclean

n  Requirements n  General

n  Responsibilities n  General

n  Additional

n  Organization of storage rooms

n  Oversee maintenance issues

n  Supervise cleaning staff (when, where, how, what)

n  Event set up and tear down (diagrams, plan set ups)

+ Personal Trainers & Fitness Center: Zach Newman

n  Requirements n  General n  Additional

n  Certified by an accredited organization (AFAA, ACSM, NETA, etc.)

n  Responsibilities n  General n  Additional

n  Schedule fitness orientations, fitness assessments, and fitness floor coverage n  Contact personal training clients and match them up with the appropriate trainer n  Instruct personal training staff about cancellation and substitution policy n  Develop and lead personal training workshops with trainers to provide new ideas and

creativity for Personal Training program n  Train at least 5 clients per semester n  Work health fairs and other events n  Stay current with industry standards through continuing education (workshops, additional

certifications, webinars, journals, etc.) n  Complete necessary continuing education credits to keep your certification up to date n  Work shifts in the Fitness Center

+Group Exercise: Stefanie Paluch

n  Requirements n  General n  Additional

n  Certified by an accredited organization (AFAA, ACSM, NETA, etc.)

n  Responsibilities n  General n  Additional

n  Develop group exercise class schedule and ensure that all scheduled classes are covered

n  Instruct staff on substitution policy n  Prepare and lead workshops with instructors to provide new ideas and creativity for

the group exercise program n  Teach at least 4 classes a semester n  Work health fairs and other related events n  Stay current with industry standards through continuing education (workshops,

additional certifications, webinars, journals, etc.) n  Complete necessary continuing education credits to keep your certification up to

date

+ Intramurals: Beth Pagliuca, Brianna Harris, & Kimberlee Elvin

n  Requirements n  General

n  Responsibilities n  General n  Additional

n  Interview, hire, train and evaluate all intramural sports employees n  Complete employee schedule for all intramural events and tournaments n  Coordinate registration process for all intramural sports events and tournaments n  Complete a rules sheet for all sports/activities n  Post rules, schedules and standings n  Manage IMLeagues n  Conduct captain’s meetings n  Provide supervision at all intramural sports and tournaments n  If needed, manage or officiate any intramural sport event or tournaments n  Assist with the marketing and promotion of events as needed n  Provide supervision of Club Sports competitions when scheduled

+ Ice Arena: Ashlea Gray

n  Requirements n  General n  Additional

n  Knowledge of of Ice Arena Operations

n  Responsibilities n  General n  Additional (same as Ice Arena attendant)

n  Zamboni n  Cashier for open skate n  Hand out skates & locker room keys n  Clean n  Handle Tri County Youth Hockey, Brockport High School Hockey, &

college practices

+2014-2015 Internship: Dan Taylor

n  Just a few words from Dan!

+ Intramurals & Club Sports Graduate Assistants: Scott Lotze & Ben Bunker

n  Responsibilities n  Assist the Intramural Coordinator with supervision, training, and leadership of all

Intramurals, Club Sports and employees

n  Participate in orientation, homecoming, departmental special events, and other all-campus activities

n  Serve as on duty professional one or two nights a week and as the weekend on call professional as part of the established rotation

n  Assist Facility Coordinator and Ice Arena Manager as needed

n  Manage and participate in special events sponsored by Campus Recreation and all other Campus Departments as requested

n  Participate in campus committees as designated by supervisor

n  Develop and implement risk management policies and procedures including anti-hazing workshops for Club Sports

n  Oversee intramural employee scheduling through SubItUp

n  Assist in all documentation of Club Sports forms and documents through MyBrockport

n  Manage and update intramural leagues, special events, rules, policies and procedures through IMLeagues.com

n  Manage intramural payments through Fusion

n  Market and promote intramurals and club sports through Reach TVs

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n  Requirements n  Must be full-time matriculated College at Brockport graduate student

n  Must possess a bachelor’s degree in recreation, sport management, physical education or related field

n  This position requires excellent customer service skills and knowledge of Collegiate Intramurals and Club Sports

n  The graduate assistant must be able to interact effectively with students, staff and faculty

n  The graduate assistant must also be familiar with Microsoft Word, Excel, Publisher…etc.

n  Dressed and act in a professional manner

n  Preferred Requirements n  Experience working in a Collegiate Recreation setting

n  Experience working with Intramurals and/or Club Sports

n  Certified in CPR/AED and First or willing to obtain certification

Intramurals & Club Sports Graduate Assistants: Scott Lotze & Ben Bunker

+ Facilities Graduate Assistant: Emily Heyman

n  Responsibilities n  Assist the Facilities Coordinator with supervision, training, and leadership of all student facilities staff

employees n  Participate in orientation, homecoming, departmental special events and other all-campus activities n  Serve as the on duty professional one or two nights a week and as the weekend on call professional as

part of the established rotation n  Assist with special events and outside agencies n  Assist with C Bord operations, scheduling of SERC, and office responsibilities

n  Requirements n  Must be a full-time matriculated College at Brockport graduate student n  Must possess a bachelor’s degree in recreation, sport management, physical education or related field n  This position requires excellent customer service skills and communication skills n  The graduate assistant must be able to interact effectively with students, staff and faculty n  The graduate assistant must also be familiar with Microsoft Word, Excel, Publisher…etc

n  Preferred Requirements n  Experience working in a University Recreation setting n  Experience working with facility management n  Certified in CPR/AED and First Aid or willing to obtain certification

+Tips and Questions?

n  Tips n  Be professional

n  Get to know your area and other areas of interest

n  Ask questions

n  Communicate (appropriately)

n  GOOD CUSTOMER SERVICE!!!

n  Questions???