Moses Makhoana's CV 2016 final
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CV created by TM MAKHOANA Tshegofatso Moses Makhoana Junior IBM-i AS400 Operator and Extended Operations admin assistant Personal Information ID Number: 9406245114087 Current Location: Gauteng, Johannesburg (RSA) Date of Birth: 24 Jun 1994 Address: 481C Sechele; Soweto 1852 Nationality: South African Contact Number: 0848179652/ 0817157494 Race: African Email Address: [email protected] Gender: Male Car License: C1/ code 10 Disability: No Profile Summary I have expertise in customer support, exceptional problem-solving abilities. Ability to Work With a Team and or alone, planning and organizational skills experience, data analysis, report creation, Adaptability, research skills, project management Skills, Emotional Intelligence, process/ procedural improvement Expertise. Experience Intern | Momentum | March 2015 to February 2016 Duties & Responsibilities: Technical support of relevant AS400 data and maintenance as the business environment suggests Reason for leaving: Contract expires by the end of February 2016. Extended Operations (server monitoring) | Momentum | February 2016 to June 2016 Duties & Responsibilities: Assistant monitoring of company network link servers, Murex, escalation, and health check updates of the system /servers. Education Metric | High School Matric - 2011 Thutolore Secondary School Technical Support | NQF level 4 Certificate – 2015 Torque-IT Computer Science | National Vocational Certificate (NCV) – 2012- 2014 South West Gauteng College Skills Microsoft Office Suite Specialist | 1 year Rank: Advanced Technical support | 2 years
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Transcript of Moses Makhoana's CV 2016 final
CV created by TM MAKHOANA
Tshegofatso Moses Makhoana Junior IBM-i AS400 Operator and Extended Operations admin assistant
Personal Information
ID Number: 9406245114087 Current Location: Gauteng, Johannesburg (RSA)
Date of Birth: 24 Jun 1994 Address: 481C Sechele; Soweto 1852
Nationality: South African Contact Number: 0848179652/ 0817157494
Race: African Email Address: [email protected]
Gender: Male Car License: C1/ code 10
Disability: No
Profile Summary
I have expertise in customer support, exceptional problem-solving abilities. Ability to Work With a Team and or alone,
planning and organizational skills experience, data analysis, report creation, Adaptability, research skills, project management
Skills, Emotional Intelligence, process/ procedural improvement Expertise.
Experience
Intern | Momentum | March 2015 to February 2016
Duties & Responsibilities:
Technical support of relevant AS400 data and maintenance as the business environment suggests
Reason for leaving: Contract expires by the end of February 2016.
Extended Operations (server monitoring) | Momentum | February 2016 to June 2016
Duties & Responsibilities:
Assistant monitoring of company network link servers, Murex, escalation, and health check updates of the system /servers.
Education
Metric | High School Matric - 2011
Thutolore Secondary School
Technical Support | NQF level 4 Certificate – 2015
Torque-IT
Computer Science | National Vocational Certificate (NCV) – 2012- 2014
South West Gauteng College
Skills
Microsoft Office Suite Specialist | 1 year
Rank: Advanced
Technical support | 2 years
CV created by TM MAKHOANA
Rank: Intermediate
Extended Operations | 2 years
CV created by TM MAKHOANA
CV created by TM MAKHOANA
CV created by TM MAKHOANA
CV created by TM MAKHOANA
CV created by TM MAKHOANA
CV created by TM MAKHOANA
CV created by TM MAKHOANA
Skills obtained from Corporate
Effective user support
Receive and log all calls Check e-mails and handle any e-mail queries
Provide assistance and trouble shoot problems
Replace parts where necessary
Test systems remotely where possible
Amend problems to user satisfaction
Install operating system and software (network machine image)
Install service packs
Transfer data from old machines
Assign asset names
Test machines
Running of system health checks
Ensure that anti-virus updates are run regularly
Run regular server health checks
Run daily back-up and tape changes
Run save/restores when necessary
Run service packs and Windows updates when required
Record and report on any anomalies or risk issues
Effective teamwork and self-management
Follow through to ensure that personal quality and productivity standards are consistently and
accurately maintained Demonstrate consistent application of internal procedures
Plan and prioritize, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand
and respond to organizational needs
CV created by TM MAKHOANA
CV created by TM MAKHOANA
CV created by TM MAKHOANA
