MOOCs Beyond the Hype: The Open Learning Journey at the University of Pennsylvania (242319059)

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Transcript of MOOCs Beyond the Hype: The Open Learning Journey at the University of Pennsylvania (242319059)

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MOOCs Beyond the Hype:

The Open Learning Journey at the

University of Pennsylvania

Educause 2014

 Amy Bennett, Director of Course Operations

Lauren Owens, Associate Director

Deirdre Woods, Executive Director

This presentation leaves copyright of the content

to the presenter. Unless otherwise noted in the

materials, uploaded content carries the Creative

Commons Attribution-NonCommercial-ShareAlike

license, which grants usage to the general public

with the stipulated criteria.

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Why are We Doing This?

• Create and disseminateknowledge

• Expand Penn’s global reach

• Drive teaching innovation oncampus

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 Penn’s MOOC Initiative

SUMMER 2012 FALL 2014

38 courses100% of Penn’s schools

2.7 million enrollments

195 countries reached

5 courses25% of Penn schools

200,000 enrollments

85 countries reached

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Breadth and Depth of Courses

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 Implications for IT Professionals

IT needs to be involved in activitiesclose to the institution’s mission

MOOCs are a template for other

new ventures

IT has technical expertise, project

management skills and previousrelationships with constituents

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Building Community On Campus

• How to evangelize a new initiative: – Make friends across campus

 – Host events

 – Promote, promote, promote

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Building Community Beyond Campus

Tell stories.

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Sprout Social Snapshot

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Making the Stories: Behind the Scenes

• Build a replicable process while

letting “magic” happen

• Prepare for unexpected scenariosby creating support mechanisms

• Let the journey unfold in multipledirections

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KICKOFF MEETING

STUDENT SIGN-UP

GO-LIVE PREPARATION

CLASS BEGINS

CLASS ENDS

WRAP-UP ACTIVITES

6 – 8

MONTHS

2 – 3

MONTHS

4 – 6

WEEKS

6 – 10

WEEKS

2 – 4

WEEKS

DESIGN, BUILD COURSE

The JourneyBuilding Infrastructure: GUIDED PROCESS

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The JourneyBuilding Infrastructure: SUPPORT

2014

2013

2012

SUPPORT:Leanest

 Ad-Hoc

UserDocumentation

SUPPORT:Leaner

ImplementationProcess

Course TeamTraining

Website andWiki

1 full-timeStudent help

SUPPORT:

Lean

Toolkit andTemplates

SupportProcess

(EscalationChain)

QualityChecks

Per-course

Support

BudgetManagement

2 full-timeStudent help

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MOOCs

DIGITAL

LEARNING

TOOLS(Blended

Learning)

MOOCs

DIGITALLEARNING

TOOLS

EXPERIMENTAL

PILOTS

MOOCs

DIGITAL

LEARNING

TOOLS

NEW MARKET

EXPLORATION:

Geographical

 Advanced Subjects

Content SharingHigher Stakes

2012

2014

MOOCs

2013

BEYOND

Continuing the JourneyExpanding our Scope

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Launching New Initiatives

• Perfection is the enemyof good

• Materials will have ashort shelf life

• Administrativeinfrastructure

• The team will need toperform many roles andbe comfortable withuncertainty

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Final Thoughts

• Developing strongrelationships acrosscampus is part of thework

• Change is alwaysmessy

• Have we reachedthe tipping point to

truly transform theclassroom?

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Thanks!

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Website: openlearning.upenn.edu