Monitoring and Evaluation for e-Governance Projects
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e-GOVERNANCE PROJECTS
Lalengzuala System Administrator, ICT
Govt. of Mizoram.
1 -‐ Introduc,on
2 -‐ Importance
3 – The Framework
M&E
What?
Why?
Who?
When?
MONITORING Ongoing analysis of project progress towards achieving planned results with the purpose of improving management decision making.
EVALUATION Assessment of the ef;iciency, impact, relevance
and sustainability of the project’s actions.
what?
MONITORING Check progress, take remedial ac,on, and update plans.
EVALUATION Learn broad lessons applicable to other programs and projects. Provides accountability.
why
MONITORING Internal management responsibility
EVALUATION Usually incorporate external agencies
who?
MONITORING Ongoing…
EVALUATION Usually at completion but also at mid-‐term, ex-‐post and ongoing.
when?
Monitoring & Evaluation
Why do we need it? - NeGP Vision - MMPs
• Magnitude of ac,vi,es – Implementa,on Phase – Post Implementa,on Phases
• Document and disseminate learning • Structured approach
FRAMEWORK Why need
1 -‐ Introduc,on
2 -‐ Importance
3 – The Framework
Importance of
EFFECTIVE FRAMEWORK
• Assist in measuring the progress • Comparing the progress • Adherence to conform requirements • Standard progress report information
Common Institutional Mechanism
FOR: - Monitoring - Reporting - Controlling - Disseminating Information
ON: - Milestones - Physical Progress - Financial Progress - Outputs/Outcomes
Project Level
A t Pr o g r a m L e v e l
- Aggregated picture of outcomes achieved - Impact created by NeGP - Indication on Return on Investment (RoI)
- Improved Governance - Better Service Delivery - Greater Accountability - Larger Transparency
Monitoring & Evaluation Framework
1 -‐ Introduc,on
2 -‐ Importance
3 – The Framework
Monitoring and Evaluation�Framework
Broad overview of…
MONITORING: – To capture the progress – Must start from conceptualiza,on stage
NeGP Context
Evaluation: – To ascertain that objec,ves are being achieved
– Measure the outcome achieved
– Impact of the ini,a,ves?
• Stakeholder consultation and baseline study
• Monitoring of: – Project Milestones – Physical Progress – Financial Progress
• Conformance Assessment • Impact Assessment
the framework
MONITORING AND EVALUATION FRAMEWORK
detailed…
Initiation 1 during CONCEPTUALIZATION
Primary timelines for subsequent activities
Establish institutional mechanism
Needs Assessment 2
- Should be mandatory - For grant of financial approval
Objectives 2 - Baseline Studies - Expectations of stakeholders
- Frame objectives & vision - Service identification - Baseline data - For future comparison
Design & Development 3 - DPR preparation stage - Scheme put up for approval after: - Identify milestone & timeframes - Define parameters and metrics - Release of funds
Implementation 4 Activities to be monitored: 1. Adherence to timelines (RFP) 2. Selection of implementing agencies 3. Preparation of SRS 4. Procurement: Hardware, License 5. Development & Unit testing 6. User Acceptance Test
Implementation 4 Activities to be monitored: 7. Change Management 8. Capacity Building 9. Communication activities 10. 3rd Party Audit 11. Certification 12. Quality testing
cont…
Implementation 5 Activities to be monitored:
1. Conformance to SLAs 2. Monitoring of services (rolled out) 3. Outcome and impact
a. Accessibility of services b. Percentage of citizen using services c. Impact assessment studies
post