Monitor,chat and sell on your website
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Transcript of Monitor,chat and sell on your website
Introduction
What is ActiveReception?
ActiveReception is on demand software that enables you to actively monitor and interact with your online visitors directly through your website in real-time
www.activereception.com
Introduction
This is your site
www.activereception.com
Introduction
This is your site
You bring traffic to it with:
- Online and Offline PR- SEO, SEM...- Blogging / forum posts- Social Marketing- Linking and banners- Viral marketing- ...
www.activereception.com
Introduction
This is your site
You bring traffic to it with:
- Online and Offline PR- SEO, SEM...- Blogging / forum posts- Social Marketing- Linking and banners- Viral marketing- ...
What do you do afterwards?
www.activereception.com
Introduction
This is your site
You bring traffic to it with:
- Online and Offline PR- SEO, SEM...- Blogging / forum posts- Social Marketing- Linking and banners- Viral marketing- ...
What do you do afterwards?
www.activereception.com
Introduction
This is your site
You bring traffic to it with:
- Online and Offline PR- SEO, SEM...- Blogging / forum posts- Social Marketing- Linking and banners- Viral marketing- ...
What do you do afterwards?
Read analytics to see the outcome?
www.activereception.com
Introduction
This is your site
You bring traffic to it with:
- Online and Offline PR- SEO, SEM...- Blogging / forum posts- Social Marketing- Linking and banners- Viral marketing- ...
What do you do afterwards?
Read analytics to see the outcome?
www.activereception.com
Introduction
This is your site
You bring traffic to it with:
- Online and Offline PR- SEO, SEM...- Blogging / forum posts- Social Marketing- Linking and banners- Viral marketing- ...
What do you do afterwards?
Read analytics to see the outcome?
what now....?
www.activereception.com
Introduction
This is your site
You bring traffic to it with:
- Online and Offline PR- SEO, SEM...- Blogging / forum posts- Social Marketing- Linking and banners- Viral marketing- ...
What do you do afterwards?
Read analytics to see the outcome?
what now....?
Let’s get Active!!!www.activereception.com
How to be Active?
What should happen in the meantime?
www.activereception.com
How to be Active?
What should happen in the meantime?
As visitors come to your website...
www.activereception.com
How to be Active?
What should happen in the meantime?
As visitors come to your website...
Notice them in real time, just like when a prospect enters your store
Profile them (see how they have found you): one of your online campaigns search engine and keywords one of your articles ... ...
See their footprint on your website
Send Customized content to them, with an option for interaction
TARGET and ENGAGE specifically those visitors that match your profiles.
All this, made easy- with ActiveReception!
Now let’s see how that looks....
www.activereception.com
How to be Active?
What should happen in the meantime?
As visitors come to your website...
Notice them in real time, just like when a prospect enters your store
Profile them (see how they have found you): one of your online campaigns search engine and keywords one of your articles ... ...
See their footprint on your website
Send Customized content to them, with an option for interaction
TARGET and ENGAGE specifically those visitors that match your profiles.
All this, made easy- with ActiveReception!
www.activereception.com
Visitor starts chat
www.activereception.com
Visitor starts chat
www.activereception.com
Visitor starts chat
www.activereception.com
Operator invites the visitor for chat
www.activereception.com
Operator invites the visitor for chat
www.activereception.com
Operator invites the visitor for chat
www.activereception.com
Operator invites the visitor for chat
www.activereception.com
Operator invites the visitor for chat
www.activereception.com
All this, with Active Reception
www.activereception.com
All this, with Active Reception
This is the view from the Operators console
www.activereception.com
Real Time Chat
Proactive Chat
Multi Language
Multi User
Fully Scalable
Customizable Features
Direct Advertising Tool
Website Analytics
FAQ Integration
Answer Machine
Searchable Transcript Archive
Multiple Domain Support
Customization
And more … !
Active Reception Features
www.activereception.com
Customization
The Chat Window Can be Fully Branded & Customized
Chat Invitations can be customized by page/
product
www.activereception.com
Marketing opportunities
Benefits
• Innovation through interactive media ads (in form of image, flash, or floating banner) with Active Reception chat technology
• Increased brand awareness through interaction
• High control of campaign effectiveness through real time and accurate analytics
• Tracking of online visitors footprints, that can be utilized to send specific and personalized advertisements
www.activereception.com
Results...
-Get real-time insight into all marketing campaigns that drive visitors to your site
www.activereception.com
Results...
-Get real-time insight into all marketing campaigns that drive visitors to your site
-Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site.
www.activereception.com
Results...
-Get real-time insight into all marketing campaigns that drive visitors to your site
-Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site.
- Use immediate campaign feedback; implement any enhancements need.
www.activereception.com
Results...
-Get real-time insight into all marketing campaigns that drive visitors to your site
-Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site.
- Use immediate campaign feedback; implement any enhancements need.
-Provide better Customer service and maximize up-selling and cross-selling opportunities.
www.activereception.com
Results...
More online conversion!
-Get real-time insight into all marketing campaigns that drive visitors to your site
-Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site.
- Use immediate campaign feedback; implement any enhancements need.
-Provide better Customer service and maximize up-selling and cross-selling opportunities.
www.activereception.com
Results...
More online conversion!
Real-Time support for your visitors!!
-Get real-time insight into all marketing campaigns that drive visitors to your site
-Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site.
- Use immediate campaign feedback; implement any enhancements need.
-Provide better Customer service and maximize up-selling and cross-selling opportunities.
www.activereception.com
Results...
More online conversion!
Real-Time support for your visitors!!
Maximum ROI for online marketing!!!
-Get real-time insight into all marketing campaigns that drive visitors to your site
-Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site.
- Use immediate campaign feedback; implement any enhancements need.
-Provide better Customer service and maximize up-selling and cross-selling opportunities.
www.activereception.com
Setup
Active Reception live chat is an on-demand product, meaning there is no installation involved
Can be added to your websites in as little as 15 minutes.
TrainingActive Receptionʼs learning curve is small, because of its user-friendly structure, logical,efficient and intuitive design.
“ The training was concluded by the supplier and this took approx 2 hours. Basic skill required is typing but this is minimum as the CSR sees what the customer is writing and can respond before they even finish their sentence.” Arthur Donnelly, Customer Service Manager, VIP Macedonia
www.activereception.com
THANK YOU FOR YOUR ATTENTION!