Moments of Truth - the executive value proposition
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MOMENT(S) OF TRUTH How the Digital Workplace becomes business critical Berlin, September 2016
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Transcript of Moments of Truth - the executive value proposition
MOMENT(S)OFTRUTH
HowtheDigitalWorkplacebecomesbusinesscritical
Berlin,September2016
IC@SocialBusinessCollaboration|Berlin,September20162
Let’stalkabout…
THEREALITY
IC@SocialBusinessCollaboration|Berlin,September20163
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Annualbudgetplanning.We’veallbeenthere…
…andsomehowit’slikegroundhogday.
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Thekeyquestionis:
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1. Thevaluepropositiondidn’tresonatewithSanta.2. Lastyear’spresentsdidn’tresonatewiththeElves.3. Theydon’thavearealpresent…butyou’restillaniceguy.
Threehypothesesforthewhy
Budgetsareliketaxfraud.
Forevading200’000’000 youwillbecalledaverybadboyorgirl.
Forevading60’000 yougotoprison.
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Inotherwords…
Ifyourbudgetis50’000’000 then20%can“brushuptheP/L”.
Ifyourbudgetis1’000’000“nextyear”isstillgoodenough.
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EXPECTATIONS
“Lastyear’spresentsdidn’tresonatewiththeElves”
Basedon:GartnerHypeCycleResearchMethodology
DWP’sRollerCoasterRide
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VALUEPROPOSITION
“Thevaluepropositiondidn’tresonatewithSanta"
VALUEPROPOSITION
Doingthingsrightthefirsttime.
RegionalPresident(IndustrialManufacturing)ontheobjectiveforaDWPprogram.
We‘veallbeenthere.
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Fundamentalsofdigitalworksupport
BusinessProcessEnablementTheDigitalWorkplacehandinhandwiththebusinesslogic.
BusinessCollaboration
Gettingeverybodyonthesamepage.Literally.
FrameworkPolicy,Process,ReferenceMaterial,BestPractice…
BestPracticeAvoidmistakes.Re-useassets.Replicatesuccess.
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BusinessProcessEnablementTheDigitalWorkplacehandinhandwiththebusinesslogic.
BusinessCollaboration
Gettingeverybodyonthesamepage.Literally.
FrameworkPolicy,Process,ReferenceMaterial,BestPractice…
BestPracticeAvoidmistakes.Re-useassets.Replicatesuccess.
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It’slessabouttheDOINGmoreabouttheRIGHT.
Doingthingsrightthefirsttime…
RIGHT
DOINGRIGHT RIGHT
Enterprise2.0is...?
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Thefoundationforeverythingwedo.Everything.
Collaboration SocialNetworking&Exchange Intranet
Ifpeoplesaycollaborationtodaytheymean...
CollaborationSocial
Networking&Exchange
Intranet
Ifyoulistentopeoplewhattheymeanbycollaboration...
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Enterprise2.0=DigitalWorkplace
CollaborationSocial
Networking&Exchange
Intranet
Deliverssubstancefromtheco-creationprocess
Improveseffectivenessinthecreationprocesses
ContextInteractionExpertise
Theinternaldigitalchannels
Mystrongfoundationtodothingsrightthefirsttime.
Eliminatethe“artificial”separationofC&C
PITCHFORWHATYOUDESERVE!
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#DoneRight isthenewKaizen.
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Wedeservetheunicornforknowledgeeffectiveness!
THANKYOU.
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