Modern ICT environment and secretaries

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Modern ICT Environment and Secretaries

description

Modern ICT environment and secretariesThis was designed accordingac to the advices of Prof.Liyanage (Information Technology Center University of Peradeniya, Sri Lanka)

Transcript of Modern ICT environment and secretaries

Modern ICT Environment and Secretaries

Today’s Information Technology can help

an office to be more responsive, efficient

and flexible in the face of continuous and

rapid changes. Properly used information

technology will allow your organization to

streamline its processes and focus on its

core skills and abilities.

What is Information Technology

Who is a Secretary

A secretary keeps an office running smoothly.

Secretaries have a wide range of duties, depending on the offices that they work for, but as a general rule, they are extremely efficient and well organized.

Why you need a Secretary

Have taken on more responsibilities and are constantly contributing to the success of the Department. They are not just doing paperwork and answering phones; in fact both are relied upon for their computer and financial skills, and are responsible for many processes

Secretaries can change the world!

Traditional Secretary Modern Secretary

IT

Traditional Secretary

Typewriting.

Shorthand dictation.

Answering of telephone calls.

Processing of mails.

Basic Computer works.

Today’s secretaries are exposed to office technology including the internet and that make work much easier.

Machines and Equipments

(Traditional Office)

Tape recorders & Cassette players

Desktop Computers

Photocopiers

Scanning machines

Telephone equipments

1. Laptop & Notebook Computers 2. Smart Phones 3. IP Phones 4. The Duplex Scanner

Machines and Equipments – Modern Office

1. Laptop & Notebook Computers

A laptop, also called a notebook, is a personal computer for mobile use. A laptop integrates most of the typical components of a desktop computer.

2. Smart Phones

is a device that lets you make

telephone calls, but also adds

features that you might find on a

PDA or a computer.

Also offers the ability to send and

receive e-mail and edit Office

documents, for example.

Operating System:

1.BlackBerry OS. 2.Palm OS. 3.Windows Mobile.

Software: A smartphone will offer more than just an address book. It may allow you to create and edit Microsoft Office documents or manage your finances.

Web Access: A smartphones offer access to the Internet. You can use your smartphone to browse your favorite Web sites.

Smart Phones …

QWERTY Keyboard: A smartphone includes a QWERTY keyboard, so the keys are laid out in the same manner they would be on your computer keyboard.

Messaging: All cell phones can send and receive text messages, but what sets a smartphone apart is its ability to send and receive e-mail. Some smartphones can support multiple e-mail accounts. Others include access to the popular instant messaging services,

AOL's AIM Yahoo! Messenger.

Smart Phones …

3. IP Phones

What is an IP Phone? An IP Phone is a phone that uses Voice Over Internet Protocol (VoIP) technologies. In the business world, your phone bill can get expensive. Constant calls to clients, faxes and more can cost you. That’s why these days more and more businesses are turning to IP Phones.

4. The Duplex Scanner

The Duplex Scanner scans and reads hard-copy documents in half the time of regular scanners. It accomplishes this seemingly impossible feat by reading the front and backside of a document, at the same time. Also operates much like a regular scanner.

Skills needed to a secretary Technology Skills

Interpersonal Skills

Writing Skills

Organizational Skills

Teamwork

Multi-Tasking Skills

Research skills

IT Skills

Equipm-ents

Necessary IT skills to develope

1.Application Software handling.

2. Desktop Publishing.

3. Effective use of Web tools.

1. Application Software handling

Understanding Windows Environments.

Word Processing (MS Word).

Spread Sheets (MS Excel).

Presentation Development (Power Point).

Database Management System (MS Access).

Graphic Designing.

2. Desktop Publishing

Desktop Publishing is the use of the computer and software to create visual displays of ideas and information. Desktop publishing documents may be for desktop or commercial printing or electronic distribution including PDF, slide shows, email newsletters, and the Web.

Effective Use of Web tools

Google-Docs (Web-based office suite)

Learn More

(Personal start page)

Delicious (Online Bookmarking Tool)

URL editing tools

MindMeister (Online Mind Mapping Tool

PowerPoint to Flash tools

Evernote (Online note taking tool)

Sharing Document

Visual Search Engines

Screen Draw Tool - Write or Draw on Screen in

Presentation

www.similarsites.com

www.gleancomparisonsearch.org/

Were you ever taught to be a knowledge

worker?

Knowing Knowledge Work

Knowing Knowledge Work

As office automation continues to evolve, retraining and continuing education will remain integral parts of secretarial jobs.

Changes in the office environment have increased the demand for secretaries and administrative assistants who are adaptable and versatile.

Secretaries and administrative assistants may have to attend classes or participate in online education to learn how to operate new office technologies, such as

Information storage systems. New equipments. The Internet. New updated software packages.

New Trends

E-Govenence.

Life Long Learning.

Virtual Office Secretary.

Use of Social Networks.

Summary

Many private business organizations have computers and other modern office technological gadgets. Some however do not have and this affected the productivity of secretaries in such business organizations. The skills of the secretaries in the use of technological gadgets are basically portrayed in virtually all aspects of the working environment in a modern business office.

The End.

Personal Digital Assistant (PDA)

Back

Google-Docs (Web-based office suite)

Create and share your work online. Upload your files from your desktop. Access anywhere: Edit and view your docs from any computer or smart phone. Share your work: Real-time collaboration means work gets done more quickly.

Google-Docs (Web-based office suite)

We keep things we need

Same for our documents

Google-Docs (Web-based office suite)

If you need to send a document you can attached it into a e-mail

Google-Docs (Web-based office suite)

Your document exist in 4 places

3

1

2

Google-Docs (Web-based office suite)

Document to e-mail addresses

Google-Docs (Web-based office suite)

e-mail addresses to a document

Google-Docs (Web-based office suite)

Mark’s Office

Google-Docs (Web-based office suite)

Google-Docs (Web-based office suite)

https://docs.google.com/

Google-Docs (Web-based office suite)

https://docs.google.com/

Google-Docs (Web-based office suite)

https://docs.google.com/

Create basic document or Upload your existing files.

Share and collaborate in real time.

Choose who can access your documents :

Just enter the email addresses of the people with whom you want to share a given document and send them an invitation.

Safely store and organize your work.

Edit and access from anywhere. Safely store your work. Easily save and export copies (DOC, XLS, PDF,HTML

formats) Organize your documents.

Control who can see your documents.

Publish your work as a web page. Control who can see your pages. Post your documents to your blog. Publish within your company or group.

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