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MODEL: SL-550TRS-AU AUSTRALIAN GAS ASSOCIATION APPROVED

Approval Number 5666

THIS MANUAL MUST BE USED FOR INSTALLATION AND RETAINEDBY HOMEOWNER FOR OPERATION AND MAINTENANCE.

HEAT-N-GLO, a division of Hearth Technologies Inc.20802 Kensington Boulevard, Lakeville, MN 55044 USA • (952) 985-6000

561-980C 6/01

INSTALLATION AND OPERATIONINSTRUCTIONS

This product is covered by one or more of the following patents: (United States) 4,112,913; 4,408,594; 4,422,426; 4,424,792; 4,520,791; 4,793,322;4,852,548; 4,875,464; 5,000,162; 5,016,609; 5,076,254 5,191,877; 5,218,953; 5,328,356; 5,429,495; 5,452,708; 5,542,407; 5,613,487; (Australia)543790; 586383; (Canada) 1,123,296; 1,297,746; 2,195,264; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.

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IMPORTANT: Read all instructions carefully before starting installation.Failure to follow these installation instructions may result in a possible firehazard and will void the warranty. Save this Manual for future reference.

Copyright 2000Heat-N-Glo, a division of Hearth Technologies Inc.20802 Kensington Boulevard, Lakeville, MN 55044Printed in U.S.A.

MODEL SL-550TRS-AUIS AUSTRALIAN GAS ASSOCIATIONAPPROVED FOR NATURAL GAS ORPROPANE AS A BALANCED FLUEHEATER.

Refer to the appliance data plates for gasconsumptions and pressures.

Installation of this appliance should only becarried out by an authorized person in ac-cordance with the manufacturer's instruc-tions. All relevant codes and regulationslaid down by the gas piping authorities,municipal building regulations, electricalwiring regulations and the requirements ofthe AGA Gas Installation Code must be ob-served.

This appliance and its components aretested and safe when installed in accor-dance with this Installation Manual. Reportto your dealer any parts damaged in ship-ment, specifically check glass condition.The gas logs and flue system componentsare in separate packages. Read all instruc-tions before starting installation and follow

these instructions carefully during installa-tion to ensure maximum benefit and safety.Failure to follow them will void your war-ranty and may present a fire hazard.

The Heat-N-Glo, a division of Hearth Tech-nologies Inc. warranty will be voided by, andHeat-N-Glo, a division of Hearth Technolo-gies Inc. disclaims any responsibility for thefollowing actions:

• Installation of any damaged heater orflue system component

• Modification of the heater or balancedflue system installation other than asinstructed by Heat-N-Glo, a division ofHearth Technologies Inc.

• Improper positioning of the gas logs orthe glass door

• Installation and/or use of any compo-nent part not manufactured or approvedby Heat-N-Glo, division of Hearth Tech-nologies Inc., not withstanding any in-dependent testing laboratory or otherparty approval of such componentpart or accessory.

INSTALLATION AND OPERATION INSTRUCTIONSPLEASE READ THIS MANUAL BEFORE INSTALLING

AND USING THIS APPLIANCE.

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TABLE OF CONTENTS

1.0 Installation Instructions....................................................................................... 6

1.1 Introduction .................................................................................................. 6

1.2 Flue System Approvals and Installation ...................................................... 7

1.3 Connecting the Gas Supply ....................................................................... 22

1.4 Fan ............................................................................................................ 22

1.5 Finishing .................................................................................................... 24

1.6 Installer Testing .......................................................................................... 25

2.0 Operating Instructions ...................................................................................... 27

2.1 Safety and Lighting Information ................................................................. 27

2.2 Safety Information ...................................................................................... 28

2.3 Lighting Instructions ................................................................................... 29

2.4 Fan Operation ............................................................................................ 30

3.0 Servicing and Maintenance ............................................................................. 30

3.1 Removal of Covers for Servicing ............................................................... 31

3.2 Removal of Components for Service ......................................................... 31

3.3 Parts Replacement .................................................................................... 31

3.4 Adjustments and Replacement Parts ........................................................ 31

3.5 Troubleshooting ......................................................................................... 32

4.0 Replacement Parts .......................................................................................... 36

Limited Warranty .............................................................................................. 39

u = Contains updated information.

u

u

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FIGURE 1. Diagram of SL-550TRS-AU

25 (654mm)

3/4

3/4 (19mm)

16 1/4 (413mm)

8 3/4 (222mm)

6 5/8 (168mm)

15 7/8 (403mm)

12 7/8 (327mm)

GASLINE

ACCESS

5 3/8 (138mm)

2 1/4 (57mm)

32 7/8 (835mm)

31 (786mm)

36 (913mm)

19 (483mm)

31 (787mm)

8 (203mm)

ELECTRICALACCESS

21 (534mm)

8 5/8 (219mm)

3 1/2 (89mm)

(TOP FLUE COLLARS)

(REAR FLUECOLLARS

CENTER LINE)

TOP STANDOFFS

HOOD

VENT COLLARS

BOTTOM GRILLECOVER

DATA BADGE& LABELS

GASCONTROLS

ELECTRICALACCESS

GAS LINEACCESS

5FIGURE 3. Framing Dimensions

1.0 INSTALLATION INSTRUCTIONSIn planning the installation for the heater it is neces-sary to determine where the unit is to be installed, thetype of flue system to be used (straight out, corner, orelevated), and whether optional accessories (wallswitch or remote control) are desired. Gas supply pip-ing should also be planned. Refer to the appliancedata plate on the base pan of the heater for all gaspressures and input rate information.The heater can be mounted on any of the followingsurface:1. A flat surface (minimun 6mm base).2. Four (4) corner supports.(Example: Four (4) concrete masonry blocks). Thesesupports must be positioned so they contact all four(4) perimeter edges on the bottom of the unit.Heater framing can be built before or after the heater isset in place. Framing should be positioned to accom-modate wall covering and heater facing material. Theheater framing should be constructed of 2" X 4" (51 x102mm) lumber or heavier. The framing headers mayrest on the heater standoffs. Refer to Figure 2 andFigure 3 for heater and framing reference dimensions.

CAUTION: Measure heater dimensions, and verifyframing methods and wall covering details before fram-ing construction begins.

1.1 INTRODUCTIONThis model is designed to operate with all combustion airbeing siphoned from the outside of the building and allexhaust gases expelled to the outside of the building.WARNING: THIS UNIT IS NOT FOR USE WITHSOLID FUEL.These units MUST use the flue termination describedin the flueing section of the manual.

The control system for these models are a millivolttype. It consists of a gas control valve/variable regu-

lator, a standing pilot/thermopile/thermocouple, a piezoignitor, and an ON/OFF switch. The controls are locatedbehind the lower grille. Access to the controls is gainedby rotating the grille up. See Figure 1.

Minimum inlet gas supply pressure for purpose of inputadjustment is 4.5 inches w.c. (1.13kPa) for natural gasand 11 inches w.c. (2.75kPa) for propane. Manifold (oulet)pressures should be set at 3.0 inches w.c. (.75kPa) fornatural gas models and 9.6 inches w.c. (2.40kPa) forpropane models.

Framing should be constructedof 2 X 4 lumber or heavier.

The framing headers may rest onthe fireplace stand-offs.

Model A B C D ESL-550TRS-AU 37" (940mm) 33 1/2" (851mm) 17 1/4" (438mm) 36 1/2" (927mm) 22" (559mm)

A B C D ESL-550TRS-AU 37 17 1/4 29 3/8 41 1/2 58 3/4

(940mm) (438mm) (746mm) (1054mm) (1492mm)

NOTE: DIMENSIONS SHOWN WITH THE SIDES,BACK AND/OR CORNERS OF THE UNIT TOUCH-ING THE WALL.

Figure 2. Fireplace Dimensions, Locations, andSpace Requirements

NOTE: Combustiblematerials must not beused to enclose thetop of the heater.

A

B

C

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NOTES: 1. All distances are measured vertically or horizontally along the wall to a pointin line with the nearest part of the terminal.

2. Prohibited area below electricity meter or fuse box extends to ground level.3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue

terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.

MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALSOR THE FLUE TERMINALS OF OUTDOOR APPLIANCES

FIGURE 4

CLEARANCES ’n’ (mm)

Space heaters All other appliances

Up to 50 MJ/hinput

UP to 50 MJ/hinput

Over 50 MJ/h &up

to 150 MJ/h

Over 150 MJ/hinput

150 500 1000 1500

T = Flue terminal M = Gas meter Shading indicates prohibitedI = Mechanical air inlet P = Electricity meter or fuse box areas for flue terminals

a - Below eaves, balconies or other projections: MIN. CLEARANCE(mm)Appliances to 50 MJ/h input ................................................................................................ 300Appliances over 50 MJ/h input ............................................................................................ 500

b - From the ground or above a balcony ...................................................................................... 300c - From a return wall or external corner ...................................................................................... 500d - From a gas meter (M) ............................................................................................................ 1000e - From an electricity meter or fuse box (P) ................................................................................ 500f - From a drain or soil pipe ......................................................................................................... 150g - Horizontally from any building structure (unless appliance approved

for closer installation) or obstruction facing a terminal .......................................................... 500h - From any other flue terminal, cowl, or combustion air intake ................................................ 500j - Horizontally from an openable window, door, non-mechanical air

inlet, or any other opening into a building, with the exception ofsub-floor ventilation:

Appliances up to 150 MJ/h input ......................................................................................... 500Appliances over 150 MJ/h input ........................................................................................ 1500

k - From a mechanical air inlet, including a spa blower .......................................................... 1500n - Vertically below an openable window, non-mechanical air

inlet or any other opening into a building, with the exception of ................................. See tablesub-floor ventilation ............................................................................................................. below

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TABLE 1

1.2 FLUE SYSTEM APPROVALS

These models have flue starting collars on both the topand the back of the unit. Depending upon the installa-tion, decide which ONE set of starting collars will beused to attach the flue system. The starting collar sealingcap must remain on the starting collar NOT used.

These models use SL-D-series direct flue componentswhen using the TOP flue collars and D-series directflue components when using the REAR flue collars.

WARNING: YOU MUST NOT MIX D-SERIES ANDSL D-SERIES COMPONENTS IN ANY FLUESYSTEM CONFIGURATION.

Approved flue system components are labeled foridentification. NO OTHER FLUEING SYSTEMS ORCOMPONENTS MAY BE USED . Detailed installationinstructions are included with each flue termination kitand should be used in conjunction with this manual. Figure5 below shows flue system components and terminations.

Identifying Flue Components

The flue systems installed on this gas fireplace mayinclude one, two, or three 90° elbow assemblies. Therelationships of vertical rise to horizontal run in flueconfigurations using 90° elbows MUST BE strictly

adhered to. The rise to run relationships are shown inthe flueing drawings and tables on the next few pages.

If a 90° elbow is first attached to the unit, the maximumhorizontal run is 2 feet (610mm).

WARNING: THIS GAS APPLIANCE AND FLUE AS-SEMBLY MUST FLUE DIRECTLY TO THE OUTSIDEAND MUST NEVER BE ATTACHED TO A CHIMNEYSERVING A SEPARATE SOLID FUEL BURNING AP-PLIANCE. EACH GAS APPLIANCE MUST USE ASEPARATE FLUE SYSTEM-COMMON FLUE SYS-TEMS ARE PROHIBITED.

CAUTION: UNDER NO CONDITION SHOULDCOMBUSTIBLE MATERIAL BE CLOSER THAN 3INCHES (2 1/2 INCHES (64MM) AT WALL FIRE-STOPS) FROM THE TOP OF THE PIPE OR 1-INCHTO THE SIDES AND THE BOTTOM FOR HORIZONTALSECTIONS OF THIS FLUE SYSTEM. VERTICALSECTIONS OF THIS SYSTEM REQUIRE A MINI-MUM OF 1-INCH (25MM) CLEARANCE TO COM-BUSTIBLE MATERIALS ALL AROUND THE PIPE.

For alternative installations, other than depicted, con-tact your dealer for further information.

Refer to Figure 4 for required clearances to flue terminals.

Flue system termination kits Flue system components

SL D-SERIES

FIGURE 5 Flue Components and Terminations

MODEL

SL-550TRS-AUDVK-01DA & SLK-01DA HORIZONTAL TERMINATION CAP

DVK-TVCD & SLK-991DA VERTICAL TERMINATION CAP

FLUE TERMINATION APPROVALS

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FIGURE 6 D-Series Balanced Flue Component Specifications(5-inch (127mm) inner pipe / 8 5/8-inch (219mm) outer pipe)

NOTE: PIPES OVERLAP 1 3/8 INCHES (35MM) AT EACH JOINT.

DV-36D

35 ¾”(908mm)

47 ¾”(1.2m)

DV-48D

5 ¾”(146mm)

8 ¾”(222mm)

11 ¾”(298mm)

DV-12DDV-09D

DV-06D

DV-90D6 5/32

(156mm)

5 7/8(149mm)

7 3/8(187mm)

8 ½(216mm) 11 5/8

(295mm)

8 5/8 (219mm)

11 15/16 (303mm)

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FIGURE 7 SL D-Series Balanced Flue Component Specifications(4-inch (102mm) inner pipe / 6 5/8-inch (168mm) outer pipe)

NOTE: PIPES OVERLAP 1 3/8 INCHES (35mm) AT EACH JOINT.

6 5/8(168mm)

9 5/8(244mm)

6 3/8(162mm)

6 3/8(162mm) 6 ½

(165mm)

9 5/8(244mm)

SL-90D

6 ½(165mm)

6 5/8(168mm)

5 ¾(146mm)

11 ¾(298mm)

SL-06D SL-12D SL-17/24D

17-24(432-610mm)

SL-09D SL-12/17D SL-24D SL-36D SL-48D

8 ¾(222mm)

12-17(305-432mm)

23 ¾(603mm)

35 ¾(908mm)

47 ¾(1213mm)

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VERTICAL FLUEING

V

FT. (M)

30' MAXIMUM (9.1M)

FIGURE 8

USE SL D-SERIES COMPONENTS ONLY.

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FIGURE 9

USE D-SERIES COMPONENTS ONLY.

STRAIGHT OUT HORIZONTALFLUEING

HMax. Run

24" (610mm)

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FIGURE 10

NOTE: IF A 90° ELBOW ISFIRST ATTACHED TO THE UNIT,THE MAXIMUM HORIZONTALRUN H IS 2-FEET (.6M).

V H FT. (M) FT. (M)1' MIN.(.3M) 3' MAX.(.91M)2' MIN.(.6M) 6' MAX.(1.8M)3' MIN.(.9M) 9' MAX.(2.7M)4' MIN.(1.2M) 12' MAX.(3.7M)V + H = 30' (9.1M)

FLUEING WITH ONE (1) 90° ELBOW

USE SL D-SERIES COMPONENTS ONLY.

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FIGURE 11

USE D-SERIES COMPONENTS ONLY.

FLUEING WITH ONE (1) 90o ELBOW

V (FT.) H (FT.)

1' MIN. (.3M) 2' MAX. (.6M) 2' MIN. (.6M) 4' MAX. (1.2M) 3' MIN. (.9M) 6' MAX. (1.8M) 4' MIN. (1.2M) 8' MAX. (2.4M)

V+H =30' MAX. (9.1M) H= 8' MAX. (2.4M)

14FIGURE 12

V H FT. (M) FT. (M)1' MIN.(.3M) 2' MAX.(.6M)2' MIN.(.6M) 4' MAX. (1.2M)3' MIN.(.9M) 6' MAX. (1.8M)4' MIN.(1.2M) 8' MAX. (2.4M)5' MIN.(1.5M) 10' MAX. (3.0M)

10' MAX.(3.0M)

NOTE: V + V1 MAX 20' (6.1M)

FLUEING WITH TWO (2) 90° ELBOWS

V H + H1

FT. (M) FT. (M)1' MIN.(.3M) 2' MAX.(.6M)2' MIN.(.6M) 4' MAX.(1.2M)3' MIN.(.9M) 6' MAX.(1.8M)4' MIN.(1.2M) 8' MAX.(2.4M)5' MIN.(1.5M) 10' MAX.(3.0M)

20' MAX.(6.1M) 10' MAX.(3.0M)

FLUEING WITH TWO (2) 90° ELBOWS

USE SL D-SERIES COMPONENTS ONLY.

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FIGURE 13

USE D-SERIES COMPONENTS ONLY.

FLUEING WITH TWO (2) 90° ELBOWS

V H H + H1

1´ MIN. (.3M) 2´ MAX. (.6M) 4´ MAX. (1.2M)

2´ MIN. (.6M) 4´ MAX. (1.2M) 8´ MAX. (2.4M)

3´ MIN. (.9M) 6´ MAX. (1.8M) 12´ MAX. (3.6M)

4´ MIN. (1.2M) 8´ MAX. (2.4M) 16´ MAX. (4.8M)

H = 8´ MAX.(2.4M) H + H1= 16´ MAX. (4.8M)

V + H + H1 = 30� (9.1M) MAX.

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FLUEING WITH THREE (3) 90° ELBOWS

V H H + H1

FT. (M) FT. (M) FT. (M)

1' MIN.(.3M) 2' MAX.(.6M) 4' MAX.(1.2M)2' MIN.(.6M) 4' MAX.(1.2M) 8' MAX.(2.4M)3' MIN.(.9M) 6' MAX.(1.9M) 10' MAX.(3.0M)4' MIN.(1.2M) 6' MAX.(1.9M) 12' MAX.(3.6M)

V+V1 = 22' MAX (6.7M) 6' MAX (1.9M) 12' MAX (3.6M)

FLUEING WITH THREE (3) 90° ELBOWS

FIGURE 14

V H + H1

FT. (M) FT. (M)

1'MIN.(.3M) 2' MAX.(.6M)2'MIN.(.6M) 4' MAX.(1.2M)3'MIN.(.9M) 6' MAX.(1.8M)4'MIN.(1.2M) 8' MAX.(2.5M)5'MIN.(1.5M) 10' MAX.(3.0M)

10' MAX.(3.0M)

NOTE: V + V1 MAX. 20'(6.1M)

USE SL D-SERIES COMPONENTS ONLY.

V1

H1 H

V

H1

H

V1

V

17FIGURE 15

FLUEING WITH THREE (3) 90° ELBOWS

1´ MIN. (.3M) 2´ MAX. (.6M) 4´ MAX. (1.2M)2´ MIN. (.6M) 4´ MAX. (1.2M) 8´ MAX. (2.4M)3´ MIN. (.9M) 6´ MAX. (1.9M) 12´ MAX. (3.6M)4´ MIN. (1.2M) 8´ MAX. (2.4M) 16´ MAX. (4.8M)

H = 8´ MAX. (2.4M) H+H1 = 16´ MAX. (4.8M)

NOTE: V + V, + H + H1 = 30� (9.1M) MAX.

V (FT.) H (FT.) H + H1 (FT.)

V (FT.) H (FT.) H + H1 + H2 (FT.)

1´ MIN. (.3M) 2´ MAX. (.6M) 4´ MAX. (1.2M)2´ MIN. (.6M) 4´ MAX. (1.2M) 8´ MAX. (2.4M)3´ MIN. (.9M) 6´ MAX. (1.9M) 12´ MAX. (3.6M)4´ MIN. (1.2M) 8´ MAX. (2.4M) 16´ MAX. (4.8M)

V + H + H1 + H2 = 30´ MAX. (9.1M) H = 8´ MAX. (2.4M) H + H1 + H2 = 16´ MAX. (4.8M)

FLUEING WITH THREE (3) 90° ELBOWS

USE D-SERIESCOMPONENTS ONLY.

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Figure 16

WARNING: FAILURE TO REMOVEINSULATION IN THE SET OF COL-LARS YOU ARE USING COULDCAUSE A FIRE.

WARNING: THE REAR FLUE COL-LAR SEAL CAP MUST REMAIN AT-TACHED TO THE REAR FLUE COL-LARS IF THE FLUE SYSTEM IS AT-TACHED TO THE TOP STARTINGCOLLARS. SEE FIGURE 16.

WARNING:YOU MUST LEAVE THEINSULATION IN PLACE IN THESET OF COLLARS YOU ARE NOTUSING.

FLUEING OUT REAR FLUEING OUT TOP

Vertical Flue RestrictorIf the heater installation requires a vertical flue exceeding 4.5m above the unit a vertical flue restrictormust be installed. See instructions with the SRV-VBFFL kit.

Installing Flue ComponentsAfter determining which set of starting collars will beused (top or rear), follow flueing instructionsaccordingly.

Flueing Out the Rear FlueRemove the rear collar seal cap by cutting thestrap at each end (See Figure 16).

Next, remove the insulation from the rear flue, pullthe heat shield out from outside of the heater.

WARNING: THE TOP FLUE COLLARSEAL CAP MUST REMAIN ATTACHEDTO THE TOP FLUE COLLAR IF THE FLUESYSTEM IS ATTACHED TO THE REARSTARTING COLLARS. SEE FIGURE 16.

Flueing Out the Top FlueRemove the two screws in the top collar seal cap.Remove the seal cap and both pieces of insulationin the top collars (See Figure 16). Remove theheat shield inside the top collars from the outsideof the heater.

!

!

!

!

Insert screwdriveror similar object

here to remove cap.

CUTHERE

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1. Attach the First Flue Component to theStarting Collars

To attach the first flue component to the startingcollars of the fireplace:

• Apply a 3/8 inch (10mm) bead of stove cementaround the inner pipe heater starting collar.

• Make sure that the heater rope gasket sup-plied with the heater seals between the firstflue component and the outer heater wrap.

• Lock the flue components into place by slidingthe concentric pipe sections with four (4) equallyspaced interior beads into the heater collar orpreviously installed component end with four (4)equally spaced indented sections.

• When the internal beads of each outer pipe lineup, rotate the pipe section clockwise about one-quarter (1/4) turn. The flue pipe is now lockedtogether.

Figure 17 Attaching the First Flue Component to the Starting Collars

WARNING: A 3/8 INCH (10MM)BEAD OF STOVE CEMENT MUST BEPLACED AROUND THE INNER PIPEHEATER STARTING COLLAR BEFOREATTACHING THE FIRST FLUECOMPONENT. FAILURE TO SEAL THISJOINT MAY CAUSE THE HEATER TOOPERATE IMPROPERLY. SEE FIGURE 17.

WARNING: ENSURE THAT THEFIBERGLASS ROPE GASKET

SUPPLIED WITH THE HEATER SEALSBETWEEN THE FIRST FLUE COMPO-NENT AND THE OUTER HEATERWRAP.

2. Continue Adding Flue Components

To continue adding flue components in accordancewith the pre-planned flue system configuration:

• Ensure that each succeeding flue component issecurely fitted and locked into the preceding com-ponent in the flue system.

90° elbows may be installed and rotated to any pointaround the preceding component’s vertical axis. Ifan elbow does not end up in a locked position withthe preceding component, attach with a minimumof two (2) sheet metal screws.

3. Install Support Brackets

For Horizontal Runs - The flue system must besupported every five (5) feet (1.5M) of horizontalrun by a horizontal pipe support.

To install support brackets for horizontal runs:

• Place the pipe supports around the flue pipe.

• Nail the pipe supports to the framing members.

!

!

STARTINGCOLLAR

FIRSTFLUECOMPONENT

STOVESEALANTBEAD3/8" (10mm)

1 INCH (25mm)

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For Vertical RunsThe flue system must be supported every eight(8) feet (2.4M) above the heater flue outlet by wallbrackets.

To install support brackets for vertical runs:• Attach wall brackets to the flue pipe and se-

cure the wall bracket to the framing memberswith nails or screws.

Use wall brackets to support vertical runs every8 feet (2.4M) above the heater flue outlet.

Figure 18 Installing Support Brackets

4. Install Firestops

For Horizontal Runs - Firestops are REQUIREDon both sides of a combustible wall through whichthe flue passes.

To install firestops for horizontal runs that passthrough either interior or exterior walls:

• Cut a 12-inch by 12-inch (305 mm X 305 mm)hole through the wall for D-series or a 10-inch by10-inch (254mm x 254mm) hole for SL D-seriespipe. The center of the hole is one (1) inch(25mm) above the center of the horizontalflue pipe.

• Position the firestops on both sides of the holepreviously cut and secure the firestops with nailsor screws.

• The heat shields of the firestops MUST BEplaced towards the top of the hole.

• Continue the flue run through the firestops.

Figure 19 Hole and Flue Pipe

Figure 20 Heat Shield, Interior and Exterior Firestops

For Vertical Runs - One ceiling firestop isREQUIRED at the hole in each ceiling throughwhich the flue passes.

To install firestops for vertical runs that pass throughceilings:

• Position a plumb bob directly over the center ofthe vertical flue component.

• Mark the ceiling to establish the centerpoint ofthe flue.

FLUE PIPE

1" (25mm)

12" (305mm)

12" (305mm)

TRIM HEATSHIELD IF TOOLONG, ADD TO SHIELD IF TOOSHORT

EXTERIORFIRESTOP

INTERIORFIRESTOP

HEAT SHIELD

WALL BRACKET

WALL STUD

8 FT.(2.4mm)

FLUEOUTLET

1 INCH MIN.(25mm)

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Figure 21 Hole and New Framing Members

If the area above the ceiling is NOT an attic, positionand secure the ceiling firestop on the ceiling side ofthe previously cut and framed hole.

Figure 22 Ceiling Firestop (Ceiling Side)

If the area above the ceiling IS an attic, position andsecure the firestop on top of the previously framedhole.

Figure 23 Attic Firestop

C. Flue TerminationFor Horizontal Terminations - To attach and securethe termination to the last section of horizontal flue:

• Rotate and interlock the ends as described at thebeginning of the Installing Flue Components sec-tion.

• The termination kit should pass through the wallfirestops from the exterior of the building.

• Adjust the termination cap to its final exterior po-sition on the building.

WARNING: THE TERMINATION CAPMUST BE POSITIONED SO THATTHE ARROW IS POINTING UP.

• Use the exterior pipelock hole provided on theround flange of the wall firestop to secure the fluepipe in place.

• Use a high-temperature sealant or fiberglass ropegasket to seal between the pipe and exteriorfirestop.

• See Figure 4 for flue termination clearances.

Figure 24 Round Termination Caps

• Drill a hole or drive a nail through this centerpoint.

• Check the floor above for any obstructions, suchas wiring or plumbing runs.

• Reposition the heater and flue system, if neces-sary, to accommodate the ceiling joists and/orobstructions.

• Cut an 11-inch X 11-inch (280 mm X 280 mm)for D-series or 10-inch x 10-inch (254mm x254mm) for SL D-series pipe hole through theceiling, using the center point previously marked.

• Frame the hole with framing lumber the same sizeas the ceiling joists.

!

CEILING

CEILING FIRESTOP

RAFTER

NAILS (4 REQUIRED)

CEILING

NEWFRAMINGMEMBERS

EXISTING CEILING JOISTS

CHIMNEYHOLE

11" (280 mm) or10" (254 mm) 11" (280mm) or

10" (254mm)

JOIST

CEILING FIRESTOP

CEILING

NAILS (4 REQUIRED)

22

For Vertical Terminations - To locate the flue andinstall the flue sections:

• Locate and mark the flue centerpoint on the un-derside of the roof, and drive a nail through thecenterpoint.

• Make the outline of the roof hole around thecenterpoint nail.

• The size of the roof hole framing dimensions de-pend on the pitch of the roof. There MUST BE a1-inch (25mm) clearance from the vertical fluepipe to combustible materials.

• Mark the roof hole accordingly.

• Cover the opening of the installed flue pipes.

• Cut and frame the roof hole.

• Use framing lumber the same size as the roofrafters and install the frame securely. Flashinganchored to the frame must withstand heavywinds.

• Continue to install concentric flue sections upthrough the roof hole and up past the roof lineuntil you reach the appropriate distance abovethe roof.

CAUTION: FOLLOW THE REQUIREMENTSOF THE AGA GAS INSTALLATION CODE FORMINIMUM HEIGHT REQUIREMENTS ABOVETHE ROOF.

To seal the roof hole, and to divert rain and snowfrom the flue system:

• Attach a flashing to the roof using nails, and use anon-hardening mastic around the edges of theflashing base where it meets the roof.

• Attach a storm collar over the flashing joint to forma water-tight seal. Place non-hardening masticaround the joint, between the storm collar andthe vertical pipe.

• Slide the termination cap over the end of the fluepipe and rotate the pipe clockwise 1/4 turn.

1.3 CONNECTING THE GAS SUPPLY

The gas is introduced to the appliance on the left handside. See Figure 25. After the gas pipe installation iscomplete, check carefully all gas connections for leakswith a soap solution. DO NOT USE AN OPEN FLAME.

NOTE: THE GAS SUPPLY LINE SHOULD BEPURGED OF ANY TRAPPED AIR PRIOR TO THEFIRST FIRING OF THE UNIT.

1.4 FAN

These heaters have a factory installed Fan, Electri-cal Junction Box, Variable Speed Rheostat ControlSwitch and Temperature Sensor Switch for the fan.These components are located behind the lower grille.

Use of the fan requires that the Junction Box (factoryinstalled) be connected to 240 VAC service before per-manently enclosing the heater. The access hole for con-necting the service wires is found on the right exteriorside of the unit. Figure 26 shows the fan, switches,and fan wiring diagram.

FIGURE 25

23FIGURE 26

NOTE: IF ANY OF THE ORIGINAL WIREAS SUPPLIED WITH THE APPLIANCEMUST BE REPLACED IT MUST BE RE-PLACED WITH TYPE 105O C RATED WIRE.

FANJUNCTION BOX

BLUEBROWN

YELLOW/GREEN

BLUE

BRN

YW/GR

BLK

BLK

TEMP. SENSORSWITCH

BLK

BLK

SPEED CONTROL

BLK

BLK

YELLOW/GRN

YELLOW/GRN

BLUE

BRN

BR

N

BL

UE

GRD

BL

UE

1/8" T0 1/4"(3-6mm)

FIREPLACEWALL

BLOWER

BLOWER

24

FIGURE 27

1.5 FINISHING

The minimum clearance to combustibles are 0 fromthe sides, floor, back and top (these clearances aredefined by the standoffs). The minimum distance tothe perpendicular side wall extending past the appli-ance front is 2-inches (51mm). Clearance to a mantel-piece is shown in Figure 27.

IF JOINTS BETWEEN THE FINISHED WALLS ANDTHE FIREPLACE SURROUND (TOP AND SIDES)ARE SEALED, A 300° F (149°C). MINIMUM SEAL-ANT MATERIAL MUST BE USED. THESE JOINTSARE NOT REQUIRED TO BE SEALED. ONLY NON-COMBUSTIBLE MATERIAL (USING 300° F. (149°C)MINIMUM ADHESIVE, IF NEEDED) CAN BE AP-PLIED AS FACING TO THE FIREPLACE SUR-ROUND. SEE FIGURE 27.

25

1.6 INSTALLER TESTING

The space heater must be tested and be operating ac-cording to manufacturer's specifications prior to the in-staller leaving the site. Note: the tips of the flamesshould never hit the top of the firebox after the unit haswarmed up. Please contact your dealer or a qualifiedservice person to replace injector or adjust valve.

Upon completing the gas line connection, a smallamount of air will be in the lines. When first lighting thepilot light, it will take a few minutes for the lines topurge themselves of this air. Once the purging is com-plete, the pilot and burner will light and operate as indi-cated in the Lighting Instructions.

Subsequent lightings of the appliance will not requiresuch purging.

CAUTION: DURING THE INITIAL PURGING ANDSUBSEQUENT LIGHTINGS, NEVER ALLOW THEGAS VALVE CONTROL KNOB TO REMAIN DE-PRESSED IN THE "PILOT" POSITION WITHOUTPUSHING THE RED IGNITOR BUTTON AT LEASTONCE EVERY SECOND.

Follow the Safety Information and Lighting Instructionspages of this manual to light the appliance.

To obtain proper operation, it is imperative that the pilotand main burner flame characteristics are steady, notlifting or floating. Typically, the top 3/8-inch (10mm) atthe pilot generator should be engulfed in the pilot flame.(Figure 28.)

Burner flame patterns are shown in Figure 29.

Proper gas log positioning is shown in Figure 30.

Follow Section 3.5 TROUBLESHOOTING for adjustingthe appliance to operate properly.

FIGURE 28

FIGURE 29

MAKE SURE THE FLAMESARE STEADY�NOTLIFTING OR FLOATING.

STANDING PILOT

26

LOG PLACEMENT INSTRUCTIONS

1. Place log number 1against the rear stops andslide to the right againstthe grate tab on the fifthvertical bar.

2. Place log number 2against the two grate tabson the right side of thegrate .

3. Position log number 3against the three remain-ing grate tabs with its leftside touching the fireboxside.

4. Position log number 4against the back of lognumber 3 and lean itagainst the left side of lognumber 1.

5. Put the forked end of lognumber 5 over the fourthvertical bar and rest theopposite end in thegrooved section of lognumber 1.

Top View Front View

FIGURE 30

1 2 3 4 5

5

4

3

2

1

27

!

!

2.0 OPERATING INSTRUCTIONS

This appliance is a balanced flue heater and is designedto operate with all combustion air being siphoned fromthe outside of the building and all exhaust gases ex-pelled to the outside of the building.

WARNING: THIS UNIT IS NOT FOR USEWITH SOLID FUEL.

The control system for these models is a millivolt type.It consists of a gas control valve/variable regulator, astanding pilot/thermopile/thermocouple assembly, apiezo ignitor, and an ON/OFF rocker switch. The con-trols are located in the lower compartment behind thelower grille. Access to this compartment is gained byrotating the grille up. See Figure 1.

WARNING: DO NOT CONNECT 240 VACTO THE GAS CONTROL VALVE OR CON-TROL WIRING SYSTEM OF THIS UNIT.

The gas control system is wired so the thermopile, whenheated with the pilot light, will provide approximately 350to 500 millivolts. This activates the gas control valve.See Figure 31 for appliance wiring diagram.

When lit for the first time, the appliance will emit a slightodor for an hour or two. This is due to paint and lubri-cants used in the manufacturing process. Additionally,for the first few minutes after each lighting, vapor maycondense and fog the glass and the flames may be blue.After a few minutes this moisture will disappear and within15-30 minutes the flames should become yellow.

The heater may produce a noise, caused from metalexpansion and contraction as it heats up and cools down.This noise is similar to one that a furnace or heat ductmay produce and does not affect the operation or lon-gevity of the heater.

OPERATING CAUTIONS

• THIS APPLIANCE MAY EXHIBIT A SLIGHT CAR-BON DEPOSITION.

• DO NOT PLACE ARTICLES ON OR AGAINST THISAPPLIANCE.

• DO NOT USE OR STORE FLAMMABLE MATERI-ALS NEAR THIS APPLIANCE.

• DO NOT SPRAY AEROSOLS IN THE VICINITY OFTHIS APPLIANCE WHILE IT IS IN OPERATION.

• THE DRESS GUARD IS FITTED TO THIS APPLI-ANCE TO REDUCE THE RISK OF FIRE OR INJURYFROM BURNS AND NO PART OF IT SHOULD BEPERMANENTLY REMOVED. FOR PROTECTIONOF YOUNG CHILDREN OR THE INFIRM, A SEC-ONDARY GUARD IS REQUIRED.

• THE GLASS DOOR ASSEMBLY MUST BE INPLACE AND SEALED AND THE FIXED MESHDRESS GUARD MUST BE IN PLACE ON THEFIREPLACE BEFORE THE UNIT CAN BE PLACEDINTO SAFE OPERATION.

• DO NOT USE THIS APPLIANCE IF ANY PARTHAS BEEN UNDER WATER. IMMEDIATELY CALLA QUALIFIED SERVICE TECHNICIAN TO INSPECTTHE UNIT AND TO REPLACE ANY PART OF THECONTROL SYSTEM AND ANY GAS CONTROLWHICH HAS BEEN UNDERWATER.

• DO NOT OPERATE THIS APPLIANCE WITH THEGLASS DOOR REMOVED, CRACKED, OR BRO-KEN. REPLACEMENT OF THE GLASS DOORSHOULD BE DONE BY A LICENSED OR QUALI-FIED PERSON. DO NOT STRIKE OR SLAM THEGLASS DOOR.

• THE GLASS DOOR ASSEMBLY SHALL ONLY BEREPLACED AS A COMPLETE UNIT AS SUPPLIEDBY THE GAS FIREPLACE MANUFACTURER. NOSUBSTITUTE MATERIALS MAY BE USED.

2.1 SAFETY AND LIGHTING INFORMATION

Follow Section 2.2 SAFETY INFORMATION and 2.3LIGHTING INSTRUCTIONS to light the appliance.

By design, the flame pattern will not be identical fromunit to unit. Additionally, flame pattern may vary de-pending on installation type and weather conditions.

After the unit has warmed up (i.e. approximately 15minutes) flame height should be slightly [about 2"(51mm)] below the top of the dress guard. If the flameheight is higher than this, adjustments must be madeto prevent overheating the gasket and glass. Pleasecontact your dealer or a qualified service person to re-place the injector or adjust the valve.

NOTE: THE TIPS OF THE FLAMES SHOULDNEVER HIT THE TOP OF THE FIREBOX.

28

2.2 SAFETY INFORMATION

WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIREOR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY,OR LOSS OF LIFE.

FOR YOUR SAFETYREAD BEFORE LIGHTING

A. This appliance has a pilot. When lighting the pilot,follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliancearea for gas. Be sure to smell next to the floorbecause some gas is heavier than air and will settleon the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use anyphone in your building.

• Immediately call your gas supplier from a neighbor’sphone. Follow the gas supplier’s instructions.

C. Use only your hand to push in or turn the gascontrol knob. Never use tools. If the knob willnot push in or turn by hand, don’t try to repair it.Call a qualified service technician. Forced orattempted repair may result in a fire or explo-sion.

D. Do not use this appliance if any part has beenunder water. Immediately call a qualified ser-vice technician to inspect the appliance and toreplace any part of the gas control systemwhich has been under water.

FIGURE 31

BLACK S2

ON

OFF

ON/OFFSWITCHWHITE T2

RED T1THERMOPILE

GAS VALVE

BLACK S1

3/16” PIGGYBACK CONNECTOR

THERMOCOUPLE

REMOTE SWITCHPIGTAIL

OPTIONAL WALL SWITCH,THERMOSTAT OR REMOTE

THTP

29

1. "STOP!" Read the safety information onprevious page.

2. To access controls, open the bottom grille.

3. Turn the valve control knob to the "OFF" position.To do this, you must turn the knob clockwise

to the "Pilot" position, and thenpress in and continue turning clockwise

to the "OFF" position.

GAS CONTROL VALVE

NOTE: Knob cannot be turned from "PILOT" to"OFF" unless knob is pushed in slightly. Do notforce.

4. WAIT FIVE (5) MINUTES TO CLEAR OUTANY GAS. Then smell for gas, including nearthe floor. If you then smell gas, STOP! Follow"B" in the safety information on the previouspage. If you don't smell gas, go to the next step.

5. The pilot should not require accessing for lightingpurposes. The pilot is located inside thecombustion chamber.

2.3 LIGHTING INSTRUCTIONS

THERMOCOUPLE THERMOPILE

6. To put the control in the pilot position, turn thecontrol knob counter-clockwise tothe "Pilot" position.

7. To light the pilot depress the control knob and thendepress the red piezo button until it makes aclicking sound. It may be necessary to repeat thisstep. If the pilot does not light after 10 seconds,go back to step 3. The control knob should be helddown for a MINUTE after pilot ignition.

• If the control knob does not pop out whenreleased, STOP-shut off the gas supply tothe fireplace control valve, and IMMEDIATELYcall your service technician or gas supplier.

• If the pilot will not stay lit after two tries, turnthe control knob to the "OFF" position andcall your service technician or gas supplier.

8. After the pilot has been lit, the burner can be turnedon by turning the knob counter-clockwise

to the "ON" position. Flip the ON/OFFswitch to the "ON" position.

9. Close the bottom grille.

LIGHTING INSTRUCTIONS

TO TURN OFF GAS APPLIANCE

1. Open the bottom grille.

2. Turn ON/OFF switch to "OFF".

3. Turn the valve control knob clockwise to the "Pilot" position, then depress knob andcontinue turning to "OFF" position.

4. Close the bottom grille.

PILOT BURNER

30

!

2.4 FAN OPERATION

The accessory fan is wired in series with a speed con-trol switch and a temperature sensor switch. Set thespeed control to an "ON" position and light the heater.The temperature sensor switch will automatically startthe fan when the switch warms up—and stop the fanwhen it cools down. You can manually stop the fan byturning the speed control switch to "OFF". See Figure26 for fan wiring diagram.

3.0 SERVICING AND MAINTENANCE

A. HEATER SERVICING: Frequency of heater servic-ing will depend upon use and type of installation.

B. IMPORTANT: TURN OFF GAS BEFORE SERVIC-ING APPLIANCE. IT IS RECOMMENDED THAT ACOMPETENT SERVICE TECHNICIAN PERFORMSERVICE CHECK-UPS AT THE BEGINNING OFEACH HEATING SEASON.

C. The appliance and flue system should be inspectedbefore initial use and at least annually by a qualifiedfield service person.

D. Inspect the external flue cap on a regular basis tomake sure that no debris is interfering with the airflow.

E. Keep the control compartment, logs, and burner areasurround the logs clean by vacuuming or brushing atleast twice a year.

CAUTION: THE LOGS GET VERY HOT - HANDLEONLY WHEN COOL.

WARNING: DO NOT USE ABRASIVECLEANERS ON THE GLASS DOOR AS-

SEMBLY. DO NOT ATTEMPT TO CLEAN THEGLASS DOOR WHEN IT IS HOT.

F. The glass door should be cleaned using a house-hold glass cleaner. DO NOT handle or attempt toclean the glass when it is HOT.

G. In order to properly clean the burner and pilot as-sembly, turn off the gas to the unit and remove thelogs exposing the burner and pilot assembly. Cleanall foreign materials from top of burner. Check tomake sure that the burner orifice is clean.

Visually inspect the pilot periodically. Brush or blowaway any dust or linen accumulations. If the pilot ori-fice is plugged, disassembly may be required to re-move any foreign materials from the orifice or tubing.

When the appliance is put back in service check burnerflame patterns with Figure 32.

To obtain proper operation, it is imperative that the pi-lot and main burner flame characteristics are steady,not lifting or floating. Typically, the top 3/8-inch (10m)at the pilot generator should be engulfed in the pilotflame (Figure 33).

FIGURE 32

FIGURE 33

MAKE SURE THE FLAMESARE STEADY�NOTLIFTING OR FLOATING.

STANDING PILOT

31

3.1 REMOVAL OF COVERS FORSERVICING

A. Control Compartment Grille

• Rotate the bottom grille up to access the gascontrols.

B. Dress Guard and Glass Door

• Lift the front dress guard up and out away fromthe appliance side surrounds. Replace the dressguard when servicing is complete.

• Release the glass clips around the glass door.Carefully lift the glass up and out away from theappliance.

3.2 REMOVAL OF COMPONENTS FOR SERVICE

1. BURNER

• Remove the front refractory bracket and carefully liftup and remove the log set, log grate, and refractory.

• Unscrew the brackets at both ends of the burner andslide the burner towards the right away from the burnerorifice.

2. PILOT ASSEMBLY/IGNITION SYSTEM

• Remove the log set, log grate, and refractory.

• Disconnect the gas supply tube from the undersideof the pilot burner.

• Disconnect the electrode wire from the piezo ignitor(found adjacent to the gas control valve).

• Disconnect the attachment nut from the undersideof the thermopile. The thermopile can then be sepa-rated from the pilot bracket.

• Unscrew the pilot assembly bracket and remove.NOTE: When removing the pilot assembly, carefullypull the electrode wire up through the grommetedhole in the base pan.

3.3 PARTS REPLACEMENT

1. FAN/SWITCHES

• Disconnect the fan wires from the junction box wiresby pulling the male and female connectors apart andslide the fan out the front of the lower controls com-partment.

• Disconnect the wires from the fan speed controlswitch, pull off the knob, and remove the nut holdingthe speed control to the bracket.

• Disconnect the wires from the fan temperature sen-sor switch and remove the nut holding the switchbracket onto the side of the firebox.

2. GLASS PANEL

• To replace the glass door, place the bottom edge ontop of the bottom mounting brackets. Push glassagainst unit and latch the two fasteners at the top ofthe glass door and the two fasteners at the bottom.

3.4 ADJUSTMENTS AND REPLACEMENT PARTS

Adjustments and replacement parts for this applianceshould only be done by a qualified service person. Awiring diagram for the appliance is shown in SECTION2.0 OPERATING INSTRUCTIONS. A replacement parttable is shown in SECTION 4.0 of this manual.

32

3.5 TROUBLE SHOOTING - SL-550TRS-AU

With proper installation and maintenance, your new Gas Heater should provide years of trouble-free service.If you do experience a problem, refer to the Trouble Shooting Guide below. This guide will assist a qualifiedservice person in the diagnosis of problems and the corrective action to be taken.

SYMPTOM

I. Spark Ignitor will not light pi-lot after repeated triggeringof red button.

II. Pilot will not stay lit after care-fully following lighting in-structions.

POSSIBLE CAUSE

A. Defective ignitor (no spark atelectrode).

B. Defective pilot or misalignedelectrode (spark at electrode).

C. No gas or low gas pressure.

D. No L.P. in tank.

A. Defective thermocouple.

CORRECTIVE ACTION

1. Check for spark at electrode andpilot; if no spark and electrodewire is properly connected, re-place ignitor.

1. Using a match, light pilot. If pi-lot lights, turn off pilot and trig-ger the red button again. If pilotlights, an improper gas/air mix-ture caused the bad lighting anda longer purge period is recom-mended. If pilot will not light -check gas at electrode and pilot- should be 1/8 inch (3.2mm) tohave a strong spark.If OK, replace pilot.

1. Check unit's shut-off valve andremote shut-off valves from fire-place. Usually there is a valvenear the main. There can bemore than one (1) valve betweenthe fireplace and main.

2. Low pressure can be caused bya variety of situations such as abent line, too narrow diameter ofpipe or even low line pressure.Check for kinked lines. If none,consult with plumber or gas sup-plier.

3. Check L.P. (propane) tank. Re-fill the fuel tank.

1. Check that pilot flame impingeson thermocouple. Clean and/ oradjust pilot for maximum flameimpingement.

2. Ensure that the thermocoupleconnection at the gas valve isfully inserted and tight (hand tightplus 1/4 turn).

33

CORRECTIVE ACTION

3. Disconnect the thermocouplefrom the valve, place one milli-volt meter lead wire on the tip ofthe thermocouple and the othermeter lead wire on the thermo-couple copper lead. Start thepilot and hold the valve knob in.If the millivolt reading is less than15 mv, replace the thermocouple.

1. If thermocouple is producingmore than 15 millivolts, replacefaulty valve.

1. Check "on-off" switch and wiresfor proper connections. Placejumper wires across terminals atswitch-if burner comes on, re-place defective switch. If OK,place jumper wires across switchwires at gas valve-if burner comeson, wires are faulty or connec-tions are bad.

1. If the pilot flame is not closeenough physically to the thermo-pile, adjust the pilot flame.

2. Be sure the wire connectionsfrom the thermopile at the gasvalve terminals are tight and thethe thermopile is fully insertedinto the pilot bracket.

3. Check the thermopile with a mil-livolt meter. Take the reading atTH-TP & TP terminals of the gasvalve. The meter should read 325millivolts minimum, while holdingthe valve knob depressed in thepilot position, with the pilot lit,and the ON/OFF switch in theOFF position. Replace the faultythermopile if the reading is be-low the specified minimum.

SYMPTOM POSSIBLE CAUSE

B. Defective valve.

A. "ON-OFF" switch or wires de-fective.

B. Thermopile may not be gener-ating sufficient millivoltage.

III. Pilot burning, no gas burner,valve knob "ON", "on-off"switch "ON".

34

SYMPTOM

IV. Frequent pilot outageproblem.z

CORRECTIVE ACTION

With the pilot in the ON posi-tion, disconnect the thermopileleads from the valve. Take areading at the thermopile leads.The reading should be 325 mil-livolts minimum. Replace thethermopile if the reading is be-low the minimum.

1. Turn valve knob to “ON”. PlaceON/OFF switch to “ON”. Checkwith millivolt meter at thermo-pile terminals. Millivolt metershould read greater than 100m.v. If the reading is okay andthe burner does not come on,replace the gas valve.

1. Check burner orifice for stop-page and remove.

1. Follow corrective action in A.1above; check switch and wiring.Replace where defective.

1. Clean and adjust pilot flame formaximum flame impingementon the thermocouple. Followlighting instruction carefully.

POSSIBLE CAUSE

C. Defective valve.

D. Plugged burner orifice.

E. Wall switch, or wires defective.

A. Pilot flame may be too high or toolow, or blowing (high), causingpilot safety to drop out.

35

SYMPTOM

V. The pilot and main burnerextinguish while in operation.

VI. Glass soots.

VII. Flame burns blue and liftsoff burner.

POSSIBLE CAUSE

A. No L.P. in tank.

B. Inner flue pipe leaking exhaustgases back into system.

C. Glass too loose and air tight,gasket leaks in corners afterusage.

D. Horizontal flue improperlypitched.

E. Bad thermopile or thermo-couple.

F. Improper flue cap installation.

A. Flame impingement on logs.

B. Debris around venturi.

A. Insufficient oxygen beingsupplied.

CORRECTIVE ACTION

1. Check L.P. (Propane) tank.Refill fuel tank.

1. Check for leaks.

1. Be certain glass assembly isinstalled correctly and tightencorner.

1. The horizontal flue cap shouldslope down only enough toprevent any water from enter-ing the unit. The maximumdownward slope is 1/4 inch.

1. Replace if necessary.

1. Check for proper installationand freedom from debris orblockage.

1. Adjust the log set so that theflame does not excessivelyimpinge on it.

1. Inspect the opening at thebase of the burner. It is im-perative that NO material beplaced in this opening.

1. Check to make sure flue cap isinstalled properly and free ofdebris. Make sure that fluesystem joints are tight and haveno leaks.

2. Check to make sure that nomaterial has been placed at theburner base.

3. Be sure glass is tightenedproperly on unit, particularly ontop corners.

36

PART PART DESCRIPTION PARTNUMBER

Robertshaw Valve LP 060–521

Robertshaw Valve NG 060–520

Burner Orifice LP 519-801

Burner Orifice NG 424-800

Pilot Orifice LP 446–517

Pilot Orifice NG 446–505

Pilot Tube SRV485-301

Burner Tube 477-301A

Burner NG 561-174A

Burner LP 561-173A

4.0 REPLACEMENT PARTS SL-550TRS-AU

When requesting service or replacement parts for your fireplace, please provide model number andserial number. All parts listed in this manual may be ordered from an authorized dealer.

37

PART PART DESCRIPTION PART NUMBER

Dress Guard SRV561-113A

Glass Assembly GLA-550TRS

Piezo Ignitor 418-513

Thermopile 060–512

On/Off Rocker Switch 060–525A

Pilot Assembly LP 485–511A

Pilot Assembly NG 485–510A

4.0 REPLACEMENT PARTS SL-550TRS-AU (CONT.)

38

PART PART DESCRIPTION PART NUMBER

Simulated Refractory Base SRV550-337

Bottom Rear Log SRV446-711

Rear Split SRV446-706

Right Front SRV446-702

Bottom Front Log SRV506-717

Top Front Log SRV402-701

Vertical Flue Restrictor 561-165

4.0 REPLACEMENT PARTS SL-550TRS-AU (CONT.)

39

LIMITED 10 YEAR WARRANTYHEAT-N-GLO, a division of Hearth Technologies Inc.

In order to presumptively establish the dates to which your HEAT-N-GLO Limited 10 Year Warranty runs, you mustmail the completed warranty card to HEAT-N-GLO, a division of Hearth Technologies Inc., 20802 KensingtonBoulevard, Lakeville, MN 55044, within 60 days of the date of fireplace installation. If you fail to do so, you maybe required to prove the date of installation before warranty work can be performed.

The warranty exclusions and limitations of liability are effective upon installation of the fireplace.

Subject to the conditions set forth herein, HEAT-N-GLO, a division of Hearth Technologies Inc. ("HEAT-N-GLO")extends the following warranty with respect to HEAT-N-GLO, a division of Hearth Technologies Inc..

If HEAT-N-GLO is reasonably satisfied that any part or portion of the fireplace covered by this Limited Warrantyis defective in material or workmanship under normal use and service as described in the Operating Instructions,HEAT-N-GLO will take the following actions:

1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logsare covered for 3 years), HEAT-N-GLO will replace or repair the defective components at its sole expense. Thedecision whether to replace a component shall be made at HEAT-N-GLO's sole discretion. This LimitedWarranty does not cover components broken during shipping, misuse or careless handling. HEAT-N-GLO shallbe not responsible for any indirect, incidental, or consequential damages or for any costs other than thoseincurred by HEAT-N-GLO to repair or replace the defective component. If components (including venting) otherthan factory approved components are used, all warranty and liability on the fireplace is voided. Defectsreported after the first year will not be covered by warranty unless they fall within the purview ofparagraph 2 or 3 below.

2. If the following defects are reported during the second year after the date of installation, HEAT-N-GLO will supplyreplacement parts at the current wholesale price: defective electrical or manual components, optionalcomponents or accessories, and glass panels (not including glass panels broken during misuse or carelesshandling). HEAT-N-GLO shall not be responsible for any labor, transportation or other costs. Furthermore, itshall not be liable for any indirect, incidental or consequential damages.

3. HEAT-N-GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years fromthe date of installation. The decision whether to replace the defective component shall be made at HEAT-N-GLO's sole discretion. HEAT-N-GLO shall not be responsible for any indirect, incidental or consequentialdamages or for any costs other than those incurred by HEAT-N-GLO to repair or replace the defectivecomponent.

This Limited Warranty is the exclusive remedy available to you. If HEAT-N-GLO cannot effectively resolve awarranty problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refundingthe price of the product to you.

Products made by other manufacturers, whether sold with the fireplace or added thereafter, are NOT covered bythis Limited Warranty. The use of other unauthorized components will make this warranty null and void. This LimitedWarranty will also be void if the appliance is not installed by a qualified installer in accordance with the InstallationInstructions. Furthermore, the Limited Warranty will be void if the fireplace is not operated, at all times, accordingto the Operating Instructions furnished with the fireplace. Any service work must be performed by authorized servicerepresentatives.

EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES,INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALLAPPLY TO THE FIREPLACE PRODUCT. In States that do not allow limitations on how long an implied warrantylasts, or do not allow exclusion of indirect damages, those limitations or exclusions may not apply to you. You mayalso have additional rights not covered in this Limited Warranty.

HEAT-N-GLO reserves the right to make changes at any time, without notice, in design, material, specificationsand prices. It also reserves the right to discontinue styles and products.