Mobilize Your Donors to Recruit New Donors Through Social

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Transcript of Mobilize Your Donors to Recruit New Donors Through Social

What you’ll get from this session

How to identify the best types of donor recruiters who will tell their friends about your nonprofit

How to find donors who are influencers and what to ask them

The 5 best calls to action for your donors to grow your base and raising extra funds

Real examples including how Komen 3-Day™ raised more than $200K by leveraging their influential donors

About Us

We have worked with over 165 brands across the non-profit, commercial and political space helping them understand their supporters and boost engagement.

We have worked with over 165 brands across the non-profit, commercial and political space helping them understand their supporters and boost engagement.

About Attentively

2014 FINALISTS

2014 Top 10 Platform

2013 RealTime Marketing Challenge

WINNER

turner4D

How Social Fundraising is an Asset As important as it is to get past

donors to give again, you want to increase the pool

Social media is ideally suited to growing your potential donor lists Many of your past donors use social media

Like birds of a feather, your past donors’ friends are likely to be interested in supporting you

Messages from friends are more persuasive

Social fundraising is up 32%

When compared to 2012, social media is responsible for a third more donations today

17% of fundraising through social

Stories that social media is not good for fundraising over sample bad practices

Social Fundraising is WAY up

90% of donations are on Facebook

Direct and Indirect Asks Peer-to-peer fund-raising via social

media is one route Getting past donors to ask their friends to

donate will get you some new donors

Peer-to-peer friend-raising is a great complementary route It usually takes several website visits to

turn people into donors

Getting past donors to ask their friends to take action or read content on your site helps grows your list

Nonprofits are sitting on a wealth of social data about their supporters and donors

Your donors may also be influencers

Social Fundraising Starts with Social Data

Identify, Monitor, Mobilize

Go deeper than your followers.Use “big data” to segment by:

o current donorso social mentionso influencers

Initial Connection Ask

Once you have identified which of your past donors are using social: Email the Twitter users asking

them to follow you

Email the Facebook users asking them to like you

Also ask them to share your tweets and wall posts

Now, your social media keeps them informed about your work

Use Attentive.ly to monitor

What your donors are discussing on social media

Which of your donors are talking about the same things as you

Match messages to your donors’ interests

Tweet/post messages related to what donors are discussing on social media to catch their attention

Use email to ask donors to share your social media posts about your issues they are discussing

Monitor & Mobilize

Mobilize donors to directly solicit donations from their friends

Mobilize donors to ask their friends to view your content (blog posts, infographics, reports, videos, news articles, etc.)

Mobilize donors to ask their friends to take action (make sure your action tool collects opt-in email addresses)

Mobilize to do what (via social AND email)?

Once you collect a new email address, move them through your regular welcome cycle

Be sure your welcome cycle includes soft fundraising asks early and a hard ask later

After they move through email cycle, add them to your fundraising outreach email list

Move new recruits to New Email Cycle

Donor Influencers are Game ChangersInfluencers work because they are using the most effective type of marketing —

Word of Mouth

Top Influencers have Extraordinary Reach

The top 5% reaches 85% of your entire network reach!

The top 5% reaches 200x more people than your email.

If you engage 10% of influencers, you’d reach millions!

10% response rate, or 360 people, reaches 3.3M

Pursuing Influencers is Worth it

"We've never seen so many donors thank us for following them on

Twitter… it was very exciting to see that level of donor engagement!

Engage donors on Twitter

- Melanie Mullinax, Manager of Online Communications

Invite Donors toFan & Follow

$214.81“Average value of a

Facebook Like over 12 months following

acquisition”

- NTEN Benchmarks Report

Komen Influencers Raise More Than $200KIn 2014, with the help of Attentive.ly, the Susan G. Komen 3-Day® identified 27 social media influencers and asked them to spread the word about registering to walk in their own words and through their own social media channels.

By providing them with a registration incentive code, over five months, those influencers recruited 105 additional participants, who raised more than $200,000 for Susan G. Komen.

Alan Rosenblatt. Ph.D.SVP Digital, turner4D

Co-Founder, Internet Advocacy

Roundtable

[email protected]

Roz LemieuxCEO Attentive.ly

Co-Founder Fission Strategy

[email protected]

Thank You!