Mobile monday istanbul_mark curtis
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Transcript of Mobile monday istanbul_mark curtis
Slide 1 © Fjord 2012 | Confidential
LIVING SERVICES MoMo: Istanbul September 2012 Mark Curtis
Slide 2 © Fjord 2012 | Confidential
In the beginning…
The Economist, 2002
Slide 3 © Fjord 2012 | Confidential
Wayback
These rules have changed
Slide 4 © Fjord 2012 | Confidential
We do service design
We create useful, effective, and desirable services that people love.
Slide 5 © Fjord 2012 | Confidential
Mobile drives
• Simple is tough • Sensors enabling context aware experiences • Transformative services • Unprecedented emotional attachment and reliance • Affecting and informing daily live decisions
Slide 6 © Fjord 2012 | Confidential
What next?
Slide 7 © Fjord 2012 | Confidential
Connected Picture Frame
Smart Pen
E-Ink Sheets Connected Camera
Connected Photo Printer
Connected Controller Camera Ball Quadrocopter
Connected Scales Wristwatch Display
Blood Pressure Monitoring Kit
Monitor Band
Helmet Camera
Card Payment Device Biometric
Sensor
Camera Add-Ons & Microphone
Connected Locks Locatable Tags
Connected Herbarium
Sensor Kits: Security & Energy
RFID Stickers
Connected Media Adapters
Connected Memory Card
3D Printer
An internet of……things
Slide 8 © Fjord 2012 | Confidential
SEARCH MY LIFE
SMART SELF
NATURAL INTERFACES
PROSUMER
PRIVACY & CONTROL
PLAY
SMART HOME
Cars, Shops, Homes, Work, Pets, …
Slide 9 © Fjord 2012 | Confidential
Welcome to the Era of Living Services Digital services turn into living, evolving systems.
MEET SOPHIE
29 years old
Editor
Lives in a flatshare
Independent & Active
Mindful of diet and fitness
Enjoys tech that makes her life better
SOPHIE
SOPHIE’S STORY
SOPHIE’S STORY
SOPHIE’S STORY
SOPHIE’S STORY
SOPHIE’S STORY
Slide 17 © Fjord 2012 | Confidential
Pointers…..
Withings body scale Siri/Kinect Nest Thermostat Glowcaps Nike Fuel Boondoggle Winter Wake-Up Flutter
Slide 18 © Fjord 2012 | Confidential
Beyond the screen Voice, gestures, body language, physical actions…
Slide 19 © Fjord 2012 | Confidential
New user expectations
Slide 20 © Fjord 2012 | Confidential
Gesture interfaces are with us
Slide 21 © Fjord 2012 | Confidential
More intuitive because more natural
HOW THE COMPUTER SEES US (The “Igoe-Finger”)
HOW LIVING SERVICES WILL SEE US
Slide 22 © Fjord 2012 | Confidential
A new language of interaction Brings significant design challenges
Slide 23 © Fjord 2012 | Confidential
Like it?
Who will own the ‘thumbs up’ ?
Slide 24 © Fjord 2012 | Confidential
Understanding the digital layer
Slide 25 © Fjord 2012 | Confidential
-> Living Design
• The internet of things - it’s about life - it’s real time - data will be central
• Interfaces will fade…. • And humanise
> gesture conflict • The digital layer will need to be apparent • All at Facespeed
Slide 26 © Fjord 2012 | Confidential
Thank you www.fjordnet.com Twitter: @fjord, @fjordmark