Mobile marketing: Vienna Tourist Board case study - Andrea Kostner

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Mobile Strategy of the Vienna Tourist Board Digital Tourism Conference – DST 2014 13 th October 2014 Andrea Kostner Team Manager Content Management Digital & Future Media Strategy

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Mobilni marketing na primeru Dunajske turistične organizacije (Andrea Kostner, Vienna Tourist Board) na 12.Motivacijskem srečanju za skrbnike portala Slovenia.info.

Transcript of Mobile marketing: Vienna Tourist Board case study - Andrea Kostner

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Mobile Strategy of the Vienna Tourist Board

Digital Tourism Conference – DST 2014

13th October 2014 Andrea Kostner

Team Manager Content Management Digital & Future Media Strategy

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Vienna Tourist Board

Today‘s Content

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Social Media Strategy

Vienna Tourist Board Facts & Figures

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Vienna Tourist Board

Vienna Tourist Board – Facts

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2013 Budget: € 24.6 million

Vienna Tourist Board

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Vienna – Facts

Vienna Tourist Board

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Vienna Tourist Board

vienna.info - Facts

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Mobile Strategy VTB EINFÜNGEN: SCREEN

vienna.info

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Social Media Strategy

Mobile Strategy – Non App Policy

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Mobile Strategey – Targets

Vienna Tourist Board

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Actions

Vienna Tourist Board

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Social Media Strategy

m.vienna.info

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Vienna Tourist Board

Optimised Design & Customised Content

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Vienna Tourist Board

Optimised Design & Customised Content

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Vienna Tourist Board

Customised information for mobile users

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Vienna Tourist Board

Location & Social Media Integration

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Vienna Tourist Board

Text-only Version

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Vienna Tourist Board

Feature: myVienna travel plan

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Vienna Tourist Board

Feature: Around me function

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Vienna Tourist Board

Feature: Public transport

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Vienna Tourist Board

Feature: Hybrid App

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Vienna Tourist Board

Feature: Mobile prize raffles

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Vienna Tourist Board

Feature: Newsletter

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Social Media Strategy

Statistics

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Vienna Tourist Board

Statistics website

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Statistics mobile website

Vienna Tourist Board

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Share of mobile accesses

Vienna Tourist Board

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Vienna Tourist Board

Statistics Newsletter

0

2.000

4.000

6.000

8.000

10.000

12.000

14.000

16.000

An

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l

Kampagnenname

Öffnungen auf mob. Geräten

Öffnungen insgesamt

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Social Media Strategy

Next step: Responsive design

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Mobile Strategy VTB EINFÜNGEN: SCREEN

vienna.info

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Vienna Tourist Board

www.vienna.info Re-design & responsive website

Requirements:

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Highlights Digital- Marketing

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Highlights Digital- Marketing

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Highlights Digital- Marketing

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Highlights Digital- Marketing

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Highlights Digital- Marketing

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Vienna Tourist Board

www.vienna.info Re-design & responsive website

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Social Media Strategy

Digital Campaigns

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Digital Marketing 2013/14

Vienna Tourist Board

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Digital Marketing Strategy

Vienna Tourist Board

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Digital Marketing Strategy

Vienna Tourist Board

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Integrated campaigns

Vienna Tourist Board

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Vienna Tourist Board

Campaign example: Now or Never 2014

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Campaign example: Now or Never 2014

Vienna Tourist Board

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Marketingcafé 15.09.2011

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Marketingcafé 15.09.2011

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Campaign example: Now or Never 2014

Vienna Tourist Board

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Now or Never 2014 – Teaser video

Vienna Tourist Board

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Campaign example: Now or Never 2014

Vienna Tourist Board

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Campaign example: Connected Garden / Arabia

Vienna Tourist Board

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Campaign example: Connected Garden / Arabia

Vienna Tourist Board

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Marketingcafé 15.09.2011

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Marketingcafé 15.09.2011

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Campaign example: Connected Garden / Arabia

Vienna Tourist Board

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Social Media Strategy

Thank you for your attention! Questions? Please ask… [email protected]

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