Mobile Interpretation in the Museum as Agora

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Mobile Interpretation in the Museum as Agora Nancy Proctor, Smithsonian American Art Museum [email protected] 22 September 2009 IMA Museum Studies

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Presentation to the IUPUI Museums and Technology course at the Indianapolis Museum of Art, 22 September, 2009.

Transcript of Mobile Interpretation in the Museum as Agora

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Mobile Interpretation in the Museum as Agora

Nancy Proctor, Smithsonian American Art Museum

[email protected] 22 September 2009

IMA Museum Studies

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Agenda for today• Some Principles of Mobile Interpretation

1. It’s not about the technology

2. Interpretation is essential

3. The museum is a distributed network

4. The museum as agora

• Why mobile?

• A short history of digital tours

• Next generation ‘tours’

• Try it out!

• Debrief

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It’s NOT about the Technology

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Fraunhofer Institute, Kunstmuseum Bonn: ‘Beat Zoderer’ exhibition (Listen project) 2003

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Interpretation is as essential to the Museum as cutlery is to a banquet

Beth Lipman, Bancketje (Banquet) 2003

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• Some visitors may bring their own,

• Some may eat only the finger food,

• Some may choose another restaurant,

• Many will go away hungry,

feeling uninvited and unwelcome.

If the Museum doesn’t provide it:

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But what is the Museum

in this Web 2.0 world of information on demand?

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The American Art Museum

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The Museums…

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The Museum has become a Distributed Network

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Photo by Mike Lee, 2007; from SAAM Flickr Group

Our audiences now access American Art through a wide range of platforms

beyond the museum’s walls and website

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The Museum is transforming from Acropolis…

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… into Agora

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1.1. A platform for communities & A platform for communities & collaborationscollaborations

2.2. A conversationA conversation

3.3. A mash-upA mash-up

4.4. Inspiring, educational & funInspiring, educational & fun

The Museum as Agora is:

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Why mobile?

April 2009 study by Pew Internet & American Life Project:• 32% of Americans have at some point used the internet on their mobile device.• 19% of Americans said they had yesterday accessed the internet on their

mobile. • 50% say it is very important to them to have mobile access in order to stay in

touch with other people.• 46% say mobile access is very important for getting online information on the

go.• 17% say mobile access is very important to them so they can share or post

online content while away from home or work.

http://www.pewinternet.org/Reports/2009/12-Wireless-Internet-Use.aspx?r=1

“Africa has the fastest-growing mobile phone market in the world…”

BBC 12 August 2009: http://news.bbc.co.uk/2/hi/business/8194241.stm

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To see…

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And be seen.

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In the beginning…

->->->->->->->->

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Pearls of Wisdom

-o-o-o-o-o-o-o-

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The Magic In-between

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Context in the Connections

-o!o!o!o-

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Immersed in another world…

-o+o!o-o+o!o-

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Lost in linear space

-o-o-(o)-o-o-?

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Or separated from the herd

-o-o-o-o-o~§

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Random access=liberation?

o o o o

o o

o

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Leading with technology

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Means tours fall on deaf ears

http://picasaweb.google.com/anup.rao/HaifaAkkoIsrael#4954285426665324562

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Think outside the audiotour box

• http://www.archimuse.com/mw2009/papers/smith/smith.html

• http://prezi.com/67549/

Koven Smith’s paper:

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Manifesto for a new tour design

1. Show them what the curator sees in both overview and detail: -^-+-o-/-?-

2. Then give them access to everyone else's vision: * ! $ % @ "" ?

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Three modes of content

1. +-+-+-+-+ Soundtracks

2. o o o o o Soundbites

3. /\ | /\ | /\ Links

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Download & SearchSoundtracks & Soundbites

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The Soundtrack

• Provides a linear narrative and contextual information: tools for understanding the key principles of the displays, both in the gallery and beyond.

• ‘Downloaded’ for audiences on-site and beyond.• Is a story or a conversation that the visitor can join.• Immersive, but may be divided into a number of

connected segments.• Like a good album, book or catalogue, should be

possible to enjoy over & over again…

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Soundtrack Sample

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Soundbites

• Are ‘atoms’ of information.• That facilitate going deeper on a particular

object/subject.• Are commonly called ‘stops’ – or ‘starts’!• Can be a tool for information gathering by the visitor

e.g. via bookmarking;• Can be reused across the museum’s analog & digital

platforms as well as those of third parties.

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Soundbite Sample

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Soundtracks & Soundbites Combined

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ArtBabble: an ideal interface

http://www.artbabble.org/video/meet-william-christenberryNancy Proctor, [email protected] 37

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Voices: Which are your favorites?

1. Expert voices:– Artists– Curators– Staff– Professional narrators

2. Dialogue

3. Vox pop

4. Augmented Reality38Nancy Proctor, [email protected]

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Curatorial Voice

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Irving R. Wiles, John Gellatly1930-1932

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Staff Picks

+1 (202) 595-1852 – 302# Benjamin Trott, Anne Hume Shippen, ca. 1796

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Professional Narrator

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Paul Cadmus, Bar Italia, 1953-1955

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A Smarthistory Dialogue

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Vox Pop: Student Voices

Sophie Hunter Colston, 1896

William R. Leigh

Born: Falling Waters, West Virginia 1866

Died: New York, New York 1955

oil on canvas 72 3/8 x 40 7/8 in. (183.8 x 103.9 cm.)

2nd Floor, East Wing

Podcast by Holton Arms HS student, Pamela S.

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Your Turn30 minutes in the galleries

1. Map your questions as they arise in a gallery or other area of the IMA.

2. What modality (soundtrack, soundbite or link) would best answer each question?

3. What voice would best speak to each question?

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Links• Mobile interpretation wikis

1. http://wiki.museummobile.info/

2. http://museummobile.info/archives/category/podcasts

3. http://Tate.org.uk/modern/multimediatour/ Wiki

4. http://tatehandheldconference.pbworks.com/• HandheldConference recordings http://www.handheldconference.org/program/• SmartHistory http://SmartHistory.org• Koven Smith’s paper: http://www.archimuse.com/mw2009/papers/smith/smith.html &

http://prezi.com/67549/ • SFMOMA (Peter Samis & Stephanie Pau):

http://www.archimuse.com/mw2007/papers/samis/samis.html & http://www.archimuse.com/mw2009/papers/samis/samis.html

• Smithsonian Web & New Media Strategy Wiki (with ‘Voice your Vision’ call to action!) http://smithsonian-webstrategy.wikispaces.com/

• Nancy Proctor ([email protected] & @nancyproctor): http://wiki.museummobile.info/conversations/page/2 & http://wiki.museummobile.info/museums-to-go/architecture

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