Mobile Expansion Unit - h10032. · To remove a MultiBay device, tilt up the front of the MEU, slide...

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Reference GuideMobile Expansion Unit

Part Number: 225837-001

April 2001

This guide provides information on installing and operating the Mobile Expansion Unit with your computer as well as tips on solving common problems.

© 2001 Compaq Computer Corporation

Compaq, the Compaq logo, Armada Registered in U.S. Patent and Trademark Office.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Reference GuideFirst Edition (April 2001)Part Number: 225837-001

Contents

1 Getting StartedIdentifying the Components. . . . . . . . . . . . . . . . . . . . . . . 1–2Security Cable Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7Security Selection Switch . . . . . . . . . . . . . . . . . . . . . . . . 1–8Packing Box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

2 Connecting and Disconnecting the ComputerConnecting the Computer . . . . . . . . . . . . . . . . . . . . . . . . 2–1Disconnecting the Computer . . . . . . . . . . . . . . . . . . . . . . 2–3Docking and Undocking to a Docking Base . . . . . . . . . . 2–4Turning Equipment On and Off . . . . . . . . . . . . . . . . . . . . 2–4Connecting the AC Adapter . . . . . . . . . . . . . . . . . . . . . . . 2–5Connecting External Devices. . . . . . . . . . . . . . . . . . . . . . 2–7Operating External Devices . . . . . . . . . . . . . . . . . . . . . . . 2–7

3 Using the Mobile Expansion UnitInstalling or Removing MultiBay Devices . . . . . . . . . . . 3–1Following MultiBay Guidelines. . . . . . . . . . . . . . . . . . . . 3–2Using an Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4Ejecting a CD Manually. . . . . . . . . . . . . . . . . . . . . . . . . . 3–4Using the Stereo Speakers . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Reference Guide iii

Contents

A TroubleshootingUsing the World Wide Web. . . . . . . . . . . . . . . . . . . . . . . A–1Preparing to Call Technical Support . . . . . . . . . . . . . . . . A–1

B SpecificationsRegulatory Agency Series Numbers . . . . . . . . . . . . . . . . B–1

Index

iv Reference Guide

1Getting Started

The Mobile Expansion Unit (MEU) features two MultiBays. Each MultiBay supports one of the following devices:

� Diskette drive

� CD drive

� DVD drive

� Zip drive

� Battery pack

� Hard drive

External desktop devices such as a printer, external monitor, external keyboard, or mouse can be attached to the rear panel of the MEU. To expand your desktop capabilities, you can dock the computer with the MEU to an optional Armada docking base.

Reference Guide 1–1

Getting Started

Identifying the Components This section identifies the components on the MEU.

Front and right side components

Front and Right Side Components

Component Description

1 Computer tabs Secures the computer to the MEU.

2 Expansion connector Connects the computer to the MEU.

3 Microphone jack Connects a single sound channel microphone.

4 Speaker/headphone jack Connects stereo speakers, headphone, headset, or television audio.

5 Right acoustic port Enhances bass sound.

6 Stereo speaker Produces sound for multimedia files and system warning beeps.

1–2 Reference Guide

Getting Started

7 Security cable slot Allows an optional security cable to be attached to the MEU.

8 Docking release button Releases the MEU from the computer by pressing the right side button.

9 MultiBays (2) Each supports a CD or DVD drive, Zip drive, second battery pack, or second hard drive.

Front and Right Side Components (Continued)

Component Description


Getting Started

Rear and left side components

Rear and Left Side Components

Component Function

1 Parallel connector Connects a parallel device.

2 Docking connector Connects to an optional docking base.

3 Serial connector Connects a serial device. The computer serial port is disabled when the computer is connected to the MEU.

4 External monitor connector Connects an external monitor or overhead projector.

5 USB connector (2) Connects USB devices.

6 Keyboard connector Connects a full-size keyboard.

7 Mouse connector Connects an external pointing device.


Getting Started

8 AC power connector Connects an external AC adapter.

9 Left acoustic port Enhances bass sound.

: Stereo speaker Produces sound for multimedia files and system warning beeps.

Rear and Left Side Components (Continued)

Component Function


Getting Started

Bottom components

Bottom Components

Component Function

1 Left MultiBay release latch Ejects a MultiBay device by sliding the latch to the right.

2 Right MultiBay release latch Ejects a MultiBay device by sliding the latch to the left.

3 Docking restraint recess Secures the computer/MEU system in place when docked to an optional Compaq docking base.

4 Security selection switch Prevents the removal of the computer from the MEU while the system (computer and MEU) is docked in a docking base.


Getting Started

Security Cable SlotThe security cable slot protects the system from theft. Use a security cable, purchased from a Compaq authorized reseller, and loop it around a secured object. Pull the lock through the cable loop and insert the cable into the slot on the MEU. If the cable has a key, use it to lock and unlock the cable.

Using the security cable slot

✎ The security cable slot cannot be used with a Kensington lock unless the security selection switch is in the locked position.


Getting Started

Security Selection SwitchThe security selection switch on the bottom of the MEU prevents the removal of the computer from the MEU while the system (computer and MEU) is docked in an optional docking base.

To engage the lock:

1. Ensure that the computer and MEU are connected.

2. Slide the security selection switch to the locked position.

Using the security selection switch

3. Dock the computer and MEU in a docking base (refer to the installation guide that ships with the docking base for docking instructions).

To disengage the lock, eject the computer and MEU from the docking base. Slide the security selection switch to the unlocked position.


Getting Started

Packing Box ContentsBefore you begin, ensure that you have removed everything from the packing box. In addition to this guide, you should have the following items in the packing box:

� MEU with a diskette drive and an optical drive (CD or DVD) in the MultiBays

� MultiBay weight saver

� Warranty and service information

Information and UpdatesFor additional information, refer to the Notebook Products Reference Library Guide CD, included with the computer, for the:

� Hardware Guide, which provides comprehensive information on your computer.

� Regulatory and Safety Notices guide, which provides governmental agency and safety information on the use of this product.

Visit the Compaq Web site at http://www.compaq.com for product news and software updates.

ÅWARNING: Misuse of your personal computer or failure to establish a safe and comfortable workstation may result in discomfort or serious injury. Refer to your Safety & Comfort guide for more information on choosing a workspace and creating a safe and comfortable work environment.


2Connecting and Disconnecting

the Computer

Connecting the ComputerTo connect the computer to the Mobile Expansion Unit:

1. Close the computer display.

2. Align the slots on the front of the computer with the computer tabs on the MEU 1. Lower the computer onto the expansion connector 2 and snap into place.

Connecting the computer to the Mobile Expansion Unit


Connecting and Disconnecting the Computer

✎ Firmly press down on the rear of the computer to ensure the computer and the MEU are connected.

3. Slide the display release latch 1 to the right and open the computer 2.

Opening the computer display



Disconnecting the ComputerTo disconnect the computer from the MEU:

1. Close the computer display.

2. Press the docking release button 1 to disconnect the computer from the MEU.

3. Lift the back of the computer to remove it from the MEU 2.

4. Pull the computer away from the MEU tabs 3.

Disconnecting the computer from the Mobile Expansion Unit



Docking and Undocking to a Docking BaseYour computer must be attached to the MEU before the system (computer and Mobile Expansion Unit) can be docked to a docking base. Docking the system to the docking base provides a desktop workstation. Consult the docking base installation guide or your Compaq authorized dealer for more information about docking and undocking.

✎ The computer and MEU cannot be docked to a docking base if an optional, high-capacity, external battery pack is attached to the computer.

Turning Equipment On and OffWhen the computer and MEU are connected, turn the system on and off using the power button on the computer.

If the computer and the MEU are docked to a docking base, follow the instructions in the docking base installation guide for turning equipment on and off.

If a second battery pack or a second hard drive is in the MEU MultiBay, turn off the computer before disconnecting it from the MEU.



Connecting the AC Adapter

ÅWARNING: To reduce the risk of personal injury, electric shock, fire, or damage to your equipment:� Do not disable the power cord grounding plug. The grounding

plug is an important safety feature.� Plug the equipment into a grounded (earthed) electrical outlet

that is easily accessible at all times.� Disconnect power from the equipment by unplugging the power

cord from the electrical outlet.� Do not place anything on power cords or cables. Arrange them

so that no one can accidentally step on or trip over them.� Do not pull on a cord or cable. When unplugging from the

electrical outlet, grasp the cord by the plug.

ÅWARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to operate the computer and Mobile Expansion Unit with a voltage converter kit sold for appliances.



Use the AC adapter that ships with your computer. To connect the AC adapter:

1. Connect the AC adapter to the power connector on the left side of the MEU 1.

2. Connect the power cord to the AC adapter 2.

3. Plug the power cord into an electrical outlet 3.

Connecting the AC Adapter



Connecting External DevicesTo connect devices to the MEU:

1. Turn off power to the computer, MEU, and all devices.

2. Connect external devices to the connectors on the MEU rear panel and turn on power to all devices.

✎ To complete the device connections, some manufacturers require that you install software drivers. Refer to the documentation included with the device for details.

Operating External DevicesTo ensure that devices connected to the MEU are activated, refer to the following guidelines:

� When adding a device to or removing a device from the MEU, turn off power to the computer, MEU, and applicable devices before connecting or disconnecting.

� When the computer is connected to the MEU, ensure all attached devices are turned on, then turn on power to the computer.


3Using the Mobile Expansion Unit

Installing or Removing MultiBay DevicesThe MultiBays support any combination of the following devices:

� Diskette drive

� CD drive

� DVD drive

� Zip drive

� Battery pack

� Hard drive

ÄCAUTION: Static electricity can damage electronic components. Before beginning these procedures, make sure you are grounded (discharged of static electricity) by briefly touching a grounded, unpainted metal object or surface.

✎ MultiBay devices can be inserted into an MEU MultiBay before connecting the computer to the MEU. However, MultiBay devices with writeable media, such as diskette drives, CD-RW, and Zip drives, can only be inserted into or removed from a MultiBay when the computer power is turned off.

To install a MultiBay device, slide the device into a MultiBay until it clicks into place.

To remove a MultiBay device, tilt up the front of the MEU, slide the appropriate release latch to eject the device and pull it from the MultiBay.


Using the Mobile Expansion Unit

For used battery pack recycling requirements, refer to the Regulatory and Safety Notices guide contained on the Notebook Products Reference Library CD included with your computer.

ÅWARNING: To reduce the risk of injury or damage to the battery pack, do not crush, puncture, or incinerate the battery pack or short the metal contacts. Do not attempt to open or service the battery pack.

Following MultiBay GuidelinesBefore inserting or removing a MultiBay device, refer to the following guidlines for your operating system:

� Microsoft Windows 95, Windows 98, Windows Me, or Windows NT 4.0:

❏ If the system (computer, MEU, and optional docking base) is turned on with only one diskette drive or SuperDisk LS-120 drive installed in a MultiBay, only one additional diskette drive or SuperDisk LS-120 drive can be inserted into the other MultiBay while the system is turned on.

❏ Turn off the system before inserting or removing a hard drive to and from a MultiBay.

❏ A SuperDisk LS-120 drive that has been inserted into a MultiBay while the system is turned on cannot be used to format a SuperDisk LS-120 disk.



� Windows 95, Windows 98 or Windows Me operating system:

❏ MultiBay devices cannot be inserted into or removed from a MultiBay when the system is turned on unless appropriate Compaq drivers and utilities are installed. These drivers and utilities are available if you are running an operating system preinstalled by Compaq. If you are not running a preinstalled operating system, information on these drivers and utilities is available in the Compaq Operating Systems Installation white paper on the Compaq Web site at

http://www.compaq.com

� Windows NT 4.0 operating system:

❏ An optical drive (CD or DVD) cannot be replaced with a diskette drive or SuperDisk LS-120 drive while the system is turned on.

❏ Turn off the system before inserting or removing a Zip drive into or from a MultiBay.

❏ Replacing a SuperDisk LS-120, Zip, or diskette drive with an optical drive while the system is turned on results in diminished system performance.

❏ A CD-RW drive can be inserted into a MultiBay while the system is turned on. However, the system must be restarted to enable the write capability.

❏ MultiBay devices in the left MultiBay should not be replaced while the system is turned on. Replacing the left MultiBay device while the system is turned on results in the drive letter reassignment for the right MultiBay device.

❏ A diskette or SuperDisk LS-120 drive cannot be removed from a MultiBay and replaced by an optical drive while the system is turned on unless a SuperDisk LS-120, Zip, or diskette drive is already installed in the other MultiBay.



� If the computer is attached to the MEU and an optional docking base is not being used, the following guidelines apply for all operating systems:

❏ Operating the system with an optical drive or hard drive in one MultiBay and a SuperDisk LS-120, Zip, or diskette drive in the other MultiBay results in diminished system performance.

❏ If you are operating the system with an optical drive in each MultiBay or an optical drive in one MultiBay and a hard drive in the other MultiBay, you cannot replace the optical drive or the hard drive with a SuperDisk LS-120, Zip, or diskette drive while the system is turned on.

Using an Optical DriveTo place a CD disc into an optical drive (CD or DVD), follow these steps:

1. Press the media tray release button on the drive to open the tray.

2. Gently pull the tray until it is fully extended.

3. Place a CD disc on the tray, label side up.

4. Push the media tray back into the drive to close the tray. The optical drive clicks when it is fully closed.

Ejecting a CD ManuallyIf you are unable to eject a CD disc from an optical drive by pressing the release button or by using your CD software, refer to the following instructions to manually eject the CD disc.

✎ Certain applications or operating system software may disable the eject button to prevent accidental damage to the disc. If the eject button is disabled by the application software, it will not operate.



ÄCAUTION: Before beginning this procedure, turn off the power to your equipment and remove the battery pack.

To eject a CD disc manually:

1. Insert a straightened paper clip into the manual eject hole and push firmly.

Manually ejecting a CD disc

2. When the eject mechanism is released, slowly pull the media tray out from the drive until it is fully extended, then remove the CD disc.



Using the Stereo SpeakersIn addition to the computer speakers, the MEU comes with dual stereo speakers and acoustic ports. When the computer is attached to the MEU, the system audio is played through the MEU speakers.

If the computer and MEU are docked to a docking base that is connected to external speakers, the MEU stereo speakers are bypassed and the audio is played through the external speakers.

✎ Volume is adjusted by pressing the Fn+F5 hot keys on the computer keyboard. Volume can also be adjusted using the volume control buttons on the front of the computer.


ATroubleshooting

Using the World Wide WebSupport services are available on the Internet through the Compaq Support Forum. You can either browse the postings as a guest, or register as a user and submit your own questions. Compaq responds to questions within one business day.

To access the Compaq Support Forum, go to the Compaq Web site at http://www.compaq.com.

Preparing to Call Technical SupportIf you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. To receive the fastest possible solution when you call, run Compaq Diagnostics. Refer to your computer documentation for information on running Compaq Diagnostics. Have the following information available when you call:

� The computer

� Serial number

� Purchase date on invoice

� Conditions under which the problem occurred

� Error messages that have occurred

� Hardware configuration

� Hardware and software you are using

� Type of printer connected

Reference Guide A–1

Troubleshooting

� Printed information from Compaq Diagnostics or a list of the devices and error messages received

� Configuration settings, including contents of the system files

The following tables list possible problems, the possible cause of each problem, and the recommended solutions:

Connection Problems and Solutions

Problem Possible Cause Solution

The computer is not properly connected to the MEU.

The computer is not properly seated on the expansion connector posts.

Ensure the computer is properly connected to the expansion connector tabs.

Disconnection Problems and Solutions


The computer will not disconnect.

The connectors may be jammed.

Apply additional pressure when lifting the computer from the MEU.

The security selection switch may be in the locked position.

Slide the security selection switch to the unlocked position. See the “Security Selection Switch” section in Chapter 1 for more information.

A–2 Reference Guide

Troubleshooting

External Device Connection Problems and Solutions


A new device is not recognized as part of the computer system.

The signal cable or power cord of the new device is loose or disconnected.

� Ensure that all cables are properly and securely connected.

� Ensure that all power cords are properly and securely plugged into an electrical outlet.

More than one optional device has the same interrupt request (IRQ) setting.

Correct the IRQ settings for optional devices that are conflicting.

The device may have been inserted while power was on.

Turn the computer Off, then insert the new device. Turn on external devices with power switches. Restart the system.

Reference Guide A–3

Troubleshooting

Optical Drive Problems and Solutions


The system cannot read the optical disc.

The optical disc (CD or DVD) is not properly seated in the drive.

Eject the disc, press down on the disc firmly to correctly set in the drive, then reload.

The optical disc has been loaded upside down.

Eject the disc, turn it over, then reload.

The optical disc may be dirty or scratched.

Load another disc.

The system cannot eject the optical disc.

Optical disc is not properly loaded in the drive.

Turn off the computer and insert a straightened paper clip into the manual eject hole and press firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc.(See the “Ejecting a CD Manually,” section in Chapter 3 for detailed instructions.)

There is no power to the Mobile Expansion Unit.

Use the preceding procedure to manually eject the optical disc. (See the “Ejecting a CD Manually,” section in Chapter 3 for detailed instructions.)

A–4 Reference Guide

BSpecifications

This product is a Class B digital device, pursuant to Part 15 of the FCC Rules. For more Class B information, refer to the Regulatory and Safety Notices guide on the Notebook Products Reference Library CD included with your computer.

Regulatory Agency Series NumbersRegulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number. To ensure continued safe and reliable operation, use the computer only with the products listed below:

Agency Series Numbers

Product Agency Series Number

Computer PP2070

Battery PackPrimary battery pack

Optional external battery packMultiBay battery pack in Mobile

Expansion Unit

PP2071A

PP2051A and PP2051BPP1001C

AC Adapter PPP005D, PPP005L, and PPP005N

Mobile Expansion Unit PP2075

Automobile Adapter 401043

Reference Guide B–1

Specifications

✎ This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 VRMs.

Aircraft Adapter 386504

Modem J07M040.00

Network Interface Card (NIC) U98M010 and U98M008

Agency Series Numbers (Continued)

Product Agency Series Number

Mobile Expansion Unit

Dimensions

Height 0.8 in./20.6 mm

Depth 9.25 in./235 mm

Width 11.81 in./300 mm

Weight 2.6 lb./1.2 kg

Rated Input Voltage 100-120/220-240 VAC

Rated Input Frequency 50-60 Hz

Rated Input Current 2.7 A

B–2 Reference Guide

Index


AAC adapter, connecting 2–5AC power

connector 1–5, 2–6cord 2–6

acoustic port 1–2, 1–5

Bbottom components 1–6

Ccautions

CD removal 3–5electrical safety 3–1

CD, manually ejecting 3–4components 1–2computer

disconnecting 2–3display, opening 2–2tabs 1–2, 2–1

connecting external devices 2–7connecting the AC adapter 2–5connecting the computer 2–1connection troubleshooting A–2

Ddisconnection troubleshooting

A–2docking

connector 1–4release button 1–3, 2–3restraint recess 1–6to a docking base 2–4

Eejecting a CD manually 3–4equipment

turning off 2–4turning on 2–4

expansion connector 1–2external devices

connecting 2–7operating 2–7

external monitor connector 1–4

Ffront components 1–2

Hheadphone jack 1–2

Iinstalling MultiBay devices 3–1

Kkeyboard connector 1–4

Lleft side components 1–4

Mmicrophone jack 1–2mouse connector 1–4MultiBay 1–3

devices, installing 3–1guidelines 3–2release latch 1–6

Index

Ooperating external devices 2–7optical drive 3–4

Pparallel connector 1–4

Rrear components 1–4regulatory agency series numbers

B–1right side components 1–2

Ssecurity cable slot 1–3, 1–7security selection switch 1–6, 1–8,

A–2serial connector 1–4speaker jack 1–2specifications B–1stereo speakers 1–2, 1–5, 3–6

Ttabs 1–2troubleshooting A–1

Uundocking 2–4universal serial bus (USB)

connector 1–4

Wwarnings

battery pack safety 3–2computer misuse 1–9electrical safety 2–5


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