Mobile Apps or Else - Bullseye Computing Solutionsbullseye-computing.com/pdf/MOBILE APPS OR...

Mobile Apps or ElseAchieving Process Efficiency

Elizabeth Hess

CEO

BullsEye Computing Solutions, Inc.

Kelli Prescott

Manager Information Technology

CSX Technology

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BullsEyeMobile Apps or Else

AGENDA

About BullsEye

About CSX

CSX Use Cases – Process Enhancements

Considerations when Selecting a Mobile Solution

• Software

• Hardware

Success Factors

Questions

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BullsEyeBullsEye Computing Solutions, Inc.

• Company founded in 1998

• Specializes in process improvement via technology

- Barcode - RFID - Mobility

• Provides mobile solutions for Oracle® E-Business Suite

- Full set of supply chain transactions- Receiving - Inventory Management

- Manufacturing - Asset Tracking

- Shipping - Quality

- Custom Oracle applications for process efficiency

- Introducing Mosaic™ for Windows® 8.1 and Android™ KitKat

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BullsEyeMission Statement

We leverage technology

to help customers

enhance business processes

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BullsEyeOur Valued Customers

H O W T O M O R R O W M O V E S

CSX USE CASES

Kelli Prescott

Manager Information Technology

November 12, 2014

CSX VISION STATEMENT

• To be the safest, most progressive North American

railroad, relentless in the pursuit of customer and

employee excellence

• Based in Jacksonville, Florida

• Our network encompasses approximately 21,000 route

miles of track in 23 states, the District of Columbia and

the Canadian provinces of Ontario and Quebec

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CSX OPERATING FACILITIES IN NEW YORK

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CSX UTILIZING ORACLE APPLICATIONS

• Using Oracle Financial Applications since 1998

• Upgraded to R12 in August 2010

• Currently on Release 12.1.3

• Planning Upgrade to 12.2.3 in Q1 2015

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CSX USE CASES

1. Daily inventory material processing at warehouses

2. Occasional usage of inventory material from an

unmanned location (RFID)

3. Capturing inventory material usage from remote

locations that do not have network connectivity

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USE CASE 1 –

INVENTORY MANAGEMENT USING MOBILE BARCODING

BACKGROUND:

• Locomotive warehouses are typically manned

locations

• Utilize our inventory for maintenance and repair

• Work so that locomotives can be available to move

the freight

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USE CASE 1 –


CHALLENGES:

• All interaction with the system occurred at a centrally

located computer

• Manual entry of data increased chances of mistakes

• Inability to perform additional requests (communicated

over the radio) when out on the warehouse floor –

without first returning to the centrally located computer

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USE CASE 1 –


THE SOLUTION:

• Equip each user with a handheld scanner with barcode software and each location with a barcode label printer

• Provide mobile functionality via the scanner Item Inquiry

• Item Number, Manufacturer Part Number, Description

• Can be expanded to see across the company including on hand quantities

Material Issues and Returns

Transfers

Receipts

Cycle Counts

Barcode Label Print Requests

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USE CASE 1 –


THE IMPLEMENTATION:

• Ruggedized scanners were selected for the environment

• After an initial pilot, the solution was rolled out to 7 additional locations across multiple states

• Currently in the process of adding our 11th location

• Each location still has the ability to use their centrally located computer

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USE CASE 1 –


BENEFITS ACHIEVED

• Data entry occurs once, real-time

• If material needed is not found locally, it only takes a

couple of button presses to show where the material is

located across the network, including on hand quantities

• Can multi-task on the warehouse floor

• Fast, easy, efficient way to Cycle Count material

by scanning barcode labels.

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USE CASE 2 –

ASSET TRACKING USING RFID

BACKGROUND:

• The Coal Pier uses conveyor belts to move coal about

the property and to load coal onto ships

• If a conveyor belt were to have a mechanical failure, it is

important to have the specialized parts available to

repair the equipment so that business can continue

• The inventory is stored in an open (unmanned)

warehouse

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USE CASE 2 –


CHALLENGES:

• No electronic or paper records when parts were taken

out of storage for maintenance jobs

• Without visibility of parts being used, risk of inventory not

replenished timely

• Some parts have a significantly long lead time

• Money spent expediting orders for critical parts

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USE CASE 2 –


THE SOLUTION:

• Tag all high-end parts with rugged RFID tags

• Equip each entrance of the storage building with RFID readers

• System detects when a part leaves the storage building

• System automatically adjusts the part’s on-hand quantity in Oracle

ERP and issues the part to the proper account

• Daily report generated on parts usage

• Requires no user interface at the coal pier

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USE CASE 2 –


IMPLEMENTATION:

• Onsite testing to ensure that the RFID readers were

positioned correctly

To successfully read material leaving the facility

To ensure that material was not placed too close to the antennae

• Enclosed the RFID readers to keep them dust free

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USE CASE 2 –


BENEFITS ACHIEVED:

• Automation of material issue can help ensure inventory

accuracy

• Report of material used feeds the manual effort of

replenishment

• Avoid/reduce expedited orders for replacement parts

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USE CASE 3 – INVENTORY MANAGEMENT FOR

REMOTE WORK EQUIPMENT TRAILERS

BACKGROUND:

• Teams travel across the railroad network replacing track

and can be in a new location every week

• There are a series of machines used to replace track

• A semi trailer (or work equipment trailer) moves with

each team, carrying material used to repair the machines

• Not having the right material can cause work delays and

schedule overruns, and impact rail curfews

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CHALLENGES:

• 19 Work Equipment Trailers that are stocked from a centrally

located warehouse

• Keeping inventory stocked in the trailer was accomplished by

the team’s mechanic faxing in hand-writing notes and placing

phone calls (double effort)

• Real-time connectivity to the Inventory system was not

possible in may cases due to the remote work locations

• Trailers do not always have a source of power

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THE SOLUTION:

• Equip each mechanic with a handheld scanner – loaded with

barcode software that can work in an offline environment

• Equip each mechanic with a laptop with software for syncing

the scanner when internet connectivity is available

• Sync functions include:• Update the scanner with current inventory information needed for offline

functionality.

• Upload offline transactions to parent system

• Enable Material Issues and Cycle Counts

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IMPLEMENTATION:

• Each trailer had to install barcode labels on the inventory

bins

• A physical count of the inventory was done to correct any

mismatch between the system and the trailer

• Providing each mechanic with the hardware and

providing the training

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BENEFITS ACHIEVED:

• Provided the ability to keep trailer inventory accurate

• Provided the means to utilize automatic order points

• Decreased phone calls spent to communicate material

usage and out-of-stock notifications

• Reduced the need to expedite shipments

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BullsEyeConsiderations for Mobile Solutions

People

Software

Hardware

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BullsEye

• Seamless integration with Oracle E-Business Suite

• Optimizability to maximize process efficiency

• Real-time data validation at the point of transaction

• Uninterrupted data collection in online/offline environments

• Complete data integrity and visibility

• Turnkey solution (complete with software, wireless data collection

devices, and barcode printing capabilities)

• Low total cost of ownership

Software

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BullsEyeHardware

• Handheld Scanners

• Vehicle Mounts

• Tablets

• Smartphones

• Label Printers

• RFID Readers

• Laptops

• Desktops

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BullsEye

• Productivity

• Reliability

• Support

• Security

• Longevity

• Manageability

Ruggedized vs. Consumer Grade Tablets

Low Total Ownership Cost

Higher Total Ownership CostLow Acquisition Cost

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BullsEye

• Barcode Scanner

• RFID Reader

• Magnetic Card Reader

• Weather Proofing

• Glove Touch Mode

• Sunlight Viewable Screen

• Enhanced Battery Life

• Vehicle Mounting

Rugged Devices Have Unique Functionality

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BullsEye

• Hardening of off-the-shelf Operating Systems

• Encryption of all on-board data

• Device lockdown to prevent user modification

• Theft/Loss prevention to “kill” or recover lost devices

• Communications to secure peripherals (e.g. printing)

Rugged Devices Provide Extended Security

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BullsEye

• Biometrics for user confirmation

• Integrated barcode, RFID readers

• Long-lasting battery

• Drop resistance

• Durability in harsh environments

• Corporate device management/control

• Extended product lifecycles and support

Rugged Devices Empower Field Workforces

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BullsEye

• TCO vs. acquisition cost

• Minimize support

• Maximize manageability

• Durability and repairability

Selecting the Right Device: Max. ROI, Min. TCO

Selection Criteria

• Device acquisition cost

• Network/Connectivity cost

• Application development cost

• User training/Support cost

• Warranty availability, repair cost

• Apps/OS acquisition and upgrade costs

• Device maintenance cost

• Productivity costs – operations, downtime, ease of

use

• Opportunity costs – lost sales, unhappy customers,

failed security

Determine True TCO

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BullsEye

• Clear understanding of AS-IS process and TO-BE vision

• Realistic expectations on ROI

• Corporate buy-in (operations, finance, IT)

• Management support

• Adequate user training

• Overcoming initial fear and resistance to change

• Positive user experience

• Long-term partnership with solution provider(s)

Beyond Technology – Success Factors

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