MOBIGATE Installation Guide Installation...6th Floor, Suite 16, IOI Business Park, Persiaran Puchong...

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MOBIGATE Installation Guide MobiGATE TM Installation Guide for Software Developer Table of Contents 1. REVISION HISTORY.......................................................................................................................... 2 2. COPYRIGHT...................................................................................................................................... 3 3. TRADEMARK..................................................................................................................................... 3 4. DISCLAIMER...................................................................................................................................... 3 5. ACKNOWLEDGEMENT..................................................................................................................... 3 6. PACKAGING...................................................................................................................................... 3 7. INSTALLATION.................................................................................................................................. 3 HARDWARE: CHASSIS.................................................................................................................... 4 INSTALLING DRIVER FOR MOBIGATE SG-4-U............................................................................ 11 UN-INSTALLING DRIVER FOR MOBIGATE SG-4-U...................................................................... 17 INSTALLING DRIVER FOR MOBIGATE SG-4-E............................................................................ 19 CONFIGURE IP ADDRESS........................................................................................................ 19 INSTALL VIRTUAL SERIAL PORT............................................................................................ 27 SUMMARY................................................................................................................................. 32 SOFTWARE: SMS ENGINE............................................................................................................ 35 SOFTWARE: SMS ENGINE MONITOR.......................................................................................... 39 8. DATABASE....................................................................................................................................... 41 OUTBOX TABLE: SENDING SMS.................................................................................................. 41 INBOX TABLE: RECEIVING SMS................................................................................................... 43 9. TECHINICAL SUPPORT.................................................................................................................. 44 MOBITEK System Sdn .Bhd. (207015-D) 6th Floor, Suite 16, IOI Business Park, Persiaran Puchong Jaya Selatan, Bandar Puchong Jaya, Puchong 47170, Selangor, Malaysia. Tel: +603-80644288 Fax: +603-80642109 Web: www.mobitek.com.my Private and Confidential Edition no. 11 Page 1 of 44

Transcript of MOBIGATE Installation Guide Installation...6th Floor, Suite 16, IOI Business Park, Persiaran Puchong...

Page 1: MOBIGATE Installation Guide Installation...6th Floor, Suite 16, IOI Business Park, Persiaran Puchong Jaya Selatan, Bandar Puchong Jaya, Puchong 47170, Selangor, Malaysia. Tel: +603-80644288

MOBIGATE Installation Guide

MobiGATETM

Installation Guide for Software Developer

Table of Contents1. REVISION HISTORY.......................................................................................................................... 22. COPYRIGHT...................................................................................................................................... 33. TRADEMARK..................................................................................................................................... 34. DISCLAIMER...................................................................................................................................... 35. ACKNOWLEDGEMENT..................................................................................................................... 36. PACKAGING...................................................................................................................................... 37. INSTALLATION.................................................................................................................................. 3

HARDWARE: CHASSIS.................................................................................................................... 4INSTALLING DRIVER FOR MOBIGATE SG-4-U............................................................................11UN-INSTALLING DRIVER FOR MOBIGATE SG-4-U......................................................................17INSTALLING DRIVER FOR MOBIGATE SG-4-E............................................................................19

CONFIGURE IP ADDRESS........................................................................................................19INSTALL VIRTUAL SERIAL PORT............................................................................................27SUMMARY................................................................................................................................. 32

SOFTWARE: SMS ENGINE............................................................................................................35SOFTWARE: SMS ENGINE MONITOR..........................................................................................39

8. DATABASE....................................................................................................................................... 41OUTBOX TABLE: SENDING SMS..................................................................................................41INBOX TABLE: RECEIVING SMS...................................................................................................43

9. TECHINICAL SUPPORT.................................................................................................................. 44

MOBITEK System Sdn .Bhd. (207015-D)6th Floor, Suite 16, IOI Business Park, Persiaran Puchong Jaya Selatan, Bandar Puchong Jaya, Puchong 47170, Selangor, Malaysia.

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MOBIGATE Installation Guide 1. REVISION HISTORY

1. REVISION HISTORY

EDITION ISSUED DATE REMARK

1st 1st of August, 2009 Draft release.

2nd 21st of December, 2009 Pictures added.

3rd 14th of Jan, 2010 Installation guide on USB adapter added.

4th 13th of March, 2011 “Device Manager” picture addedPCI card installation section removed

5th 8th of December, 2011 Pictures of “Serial Hub” added

6th 31st of December, 2013 Added “SOFTWARE: HOW TO SET-UP E-NET WITH MOBI GATE”

7th 12th of September, 2014 New models are launched:-• SG-4-U• SG-4-E

“INSTALLING DRIVER FOR MOBIGATE SG-4-U” added“UN-INSTALLING DRIVER FOR MOBIGATE SG-4-U” added

8th 21st of November, 2014 “HARDWARE: CHASSIS” revisedPictures resized

9th 21st of November, 2014 “CONFIGURE IP ADDRESS” added“INSTALL VIRTUAL SERIAL PORT” added“SUMMARY” added“TECHINICAL SUPPORT” revised

10th 16th of March, 2015 Revised “8. DATABASE – OUTBOX TABLE: SENDING SMS”• added new row “datetime_schedule” into table

11th 16th of May, 2015 Revised “INSTALLING DRIVER FOR MOBIGATE SG-4-E”

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MOBIGATE Installation Guide 2. COPYRIGHT

2. COPYRIGHTCopyright © 2009 - 2015 MOBITEK System Sdn. Bhd. All rights reserved.

No part of this document may be reproduced, distributed, stored in a retrieval system or translated into any language, in any form or by any means, electronic, mechanical, magnetic, optical, photocopying, manual or otherwise, without the prior written permission of MOBITEK.

3. TRADEMARKMOBITEK® is a registered trademark belonging to MOBITEK System Sdn. Bhd.

MobiGATETM is a trademark belonging to MOBITEK System Sdn. Bhd.

4. DISCLAIMERMOBITEK makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, MOBITEK reserves the right to revise this publication and to make changes from time to time inthe contents hereof without obligation to notify any person of such revision or changes.

Trademarks and Registered Trademarks Products and product names mentioned in this document may be trademarks or registered trademarks of their respective owners.

5. ACKNOWLEDGEMENTWe like to extend our appreciation to the following persons for contributing to this manual:-

1. Ms. Teh Yee Looi, B. Eng. (Hons.) Communication & Electronic Engineering, UCSI University

2. Ms. Shuba Shini, Diploma in Information Technology, Kolej MASA

3. Ms. Sarini Binti Mohd Nur, Diploma in Information Technology, Kolej MASA

4. Mr. Muhamad Fierdaus, National Defence University of Malaysia

6. PACKAGINGThe contents of the package consist of:-

1. 1U chassis with 4 modems2. 4 antennas3. 1 power cable4. 2 CDs

7. INSTALLATIONThe will be 3 parts:-

1. Hardware – Chassis

2. Driver – either USB driver or virtual serial port driver

3. Software – SMS Engine Enterprise Edition

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MOBIGATE Installation Guide 7. INSTALLATION

HARDWARE: CHASSIS

1. Remove the top cover of the MobiGATE chassis.

WARNING: Always switch off main power and disconnect power cord before removing cover!

2. Insert a brackets at the back of the GSM channel/modem.

3. Remove the nut.

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MOBIGATE Installation Guide 7. INSTALLATION

4. Slide the modem into the bracket plate that already embed to the chasing.

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MOBIGATE Installation Guide 7. INSTALLATION

5. Attach modem with bracket onto the bolt andtighten the nut to lock / hold the bracket.

6. Connect the antenna to the modem

7. Connect the RS232/Serial cable to modem.

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MOBIGATE Installation Guide 7. INSTALLATION

8. Each power cable is labelled with “1”, “2”, “3”,“4”. Connect each power cable each modem.

9. The another cable is “5”.Connect the power cable to Ethernet serial cable power.

10.Eject the SIM tray and insert SIM cards into each GSM channel/modem. If necessary, disable SIM lock before inserting SIM cards.

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MOBIGATE Installation Guide 7. INSTALLATION

11.For model SG-4-E, connect the LAN Cable into LAN port.While for model SG-4-U, connect the USB cable to USB port

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MOBIGATE Installation Guide 7. INSTALLATION

12.Connect the power cord. Switch on the main power.

13.At the front panel of MobiGATE chassis, turnon switch no M1,M2,M3,M4 to power up all 4modem and C/A for serial to USB/Ethernet converter.

WARNING: Do not touch the power supply unit!

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Modem 1 – M1Modem 2 – M2Modem 3 – M3Modem 4 – M4Serial to USB/Ethernet converter – C/A

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MOBIGATE Installation Guide 7. INSTALLATION

14.Make sure that the red LED of the GSM channel/modem is blinking.

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MOBIGATE Installation Guide 7. INSTALLATION

INSTALLING DRIVER FOR MOBIGATE SG-4-U

This section applies to model: MOBIGATE SG-4-U

(source: Installation Guide for US401-ed. 3.odt)

1. Insert CD that contains the driver

2. Plug the USB cable to PC. “Found New Hardware Wizard” will appear. Select “Install from a list or specific folder (Advanced)” and click on Next.

Illustration 1: Found New Hardware Wizard

3. Mark on “include this location in the search” and click on browse.

Illustration 2: Click on "Browse"

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MOBIGATE Installation Guide 7. INSTALLATION

4. Browse the CD until you see a list of OS. Select the folder that matches your operating system.

Illustration 3: List of OS

5. In this example, we will assume that the OS is Windows XP 32 bit and will open the folder “Windows XP\CDM 2.06.00 WHQL Certified\CDM 2.06.00 WHQL Certified”. Finally click on “OK” button.

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MOBIGATE Installation Guide 7. INSTALLATION

6. Then click on “Next” button

7. Please choose the driver that matches with the operating system. Click on Next.

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MOBIGATE Installation Guide 7. INSTALLATION

8. Please wait until the installation finish and click on Finish.

9. IMPORTANT!! Since there are Four Serial ports needs to be installed with the driver, so after clickingon <Finish>, system will detect further hardware device and will ask to repeat the driver installation . So please repeat such installation from beginning until system DOES NOT detect any further hardware. Please note that recurring installation could be more than 4 times depending on different system environments.

10. When system does not detect any further hardware, then all the USB driver installation process are completed.

11. Then right click to “My computer” and click “Manage”.

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MOBIGATE Installation Guide 7. INSTALLATION

12. To determine the COM port number of the 4 modems, goto “Device manager > Ports” and see if there are 4 com ports of “USB serial port” displayed.

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Note: in this example, COM ports created are 14, 15, 16, 17

Therefore,Modem 1 ↔ COM port 14Modem 2 ↔ COM port 15Modem 3 ↔ COM port 16Modem 4 ↔ COM port 17

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MOBIGATE Installation Guide 7. INSTALLATION

13. If “Device Manager” indicates with uncertain symbols as below screen, which means the installation is not correctly. Then please perform the installation again until it is correctly installed.

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MOBIGATE Installation Guide 7. INSTALLATION

UN-INSTALLING DRIVER FOR MOBIGATE SG-4-U

1. In CD, look for the file “CDM v2.08.30 WHQL Certified.exe” and run it. Click extract to unpack and waiting their extract until finish.

2. After finish extract click on Next to install.

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MOBIGATE Installation Guide 7. INSTALLATION

3. Completing the Device Driver Installation Wizard and click on Finish.

4. Go to Control Panel and to uninstall the 2 “FTDI CDM Driver Package”

5. Once completed, there will be no “USB Serial Port” in the “Device Manager”.

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MOBIGATE Installation Guide 7. INSTALLATION

INSTALLING DRIVER FOR MOBIGATE SG-4-E

This section applies to model: MOBIGATE SG-4-E

There are 2 parts:

1. Configure the IP address and IP ports of MOBIGATE:-

(a) to change the default IP address of MobiGATE to IP adderss that is on your local area network; and

(b) to assign TCP/IP port for each modem.

2. Install virtual serial port and configure virtual COM port on PC/Server:-

(a) to map the MobiGATE's IP address and port with PC/server's COM port.

CONFIGURE IP ADDRESS

1. The default IP address of MOBIGATE is 192.168.0.10.

2. If the IP address has been changed, then the new address should be labelled on the MOBIGATEitself or contact [email protected].

3. To ensure both PC/Server and MobiGATE are on the same network, right click on “Local AreaNetwork in Network Connections →Properties”.

4. In General tab, select “Internet Protocol(TCP/IP) → Properties”.

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MOBIGATE Installation Guide 7. INSTALLATION

5. A new window, “Internet Protocol (TCP/IP) Properties” will appear. Tick on “Use the following IPaddress”, then change the IP address ofyour PC/Server to 192.168.0.5.

6. By configuring the IP address on the samenetwork:-

a) MOBIGATE is 192.168.0.10

b) PC/Server is 192.168.0.5then both of them can see each other.

7. Connect PC/Server to MOBIGATE directlyvia ethernet cable.

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MOBIGATE Installation Guide 7. INSTALLATION

8. From the CD, look the folder “A. IP-search-utility”.

9. Run the “ETM.exe” or “Ethernet Manager”. It will show the IP address of MobiGATE, in this example,it is the default IP address 192.168.0.10.

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MOBIGATE Installation Guide 7. INSTALLATION

10. Click on View → Refresh. This step is to make ETM send another query to get updated.

11. Click “Config → IP Address” tochange the IP address of MobiGATE tomatch the network address of the localarea network. Assuming that the LAN is192.168.10.x and subnet mask is255.255.0.0, then change to IP addressof MobiGATE to 192.168.10.223(ensure this new IP address does notconflict with another one) and thenpress OK.

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Figure: 1.5

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MOBIGATE Installation Guide 7. INSTALLATION

12. Then click “Config → DeviceSetting”, it will open a web browserthat connects to the login pageMobiGATE at 192.168.10.233. Thepassword is empty, click on “Loginbutton”

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MOBIGATE Installation Guide 7. INSTALLATION

13. After enter the Login button, “Controller Setup” will appear.

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MOBIGATE Installation Guide 7. INSTALLATION

14. To configure the IP port for each serial port. set all the parameters (refer to the figure: 1.8). Then press the Update button (refer figure: 1.10).

Explanation:

• The number must start with 1000 and will be increased 1 when to Serial port 2 (Pleaserefer to Table 1.26).Choose TCP Server

• Interface is RS232 means is serial cable

Figure 1.8

1. The baud rate is 115200

2. The parity is None

3. The data is 8.

4. Stop bits is 1.

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MOBIGATE Installation Guide 7. INSTALLATION

Figure: 1.10

15. After update button is pressed the following page will be shown. (see figure: 1.11). The configurationof Configure the IPaddress and IP ports ofMOBIGATE has beencompleted.

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Figure: 1.11

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MOBIGATE Installation Guide 7. INSTALLATION

INSTALL VIRTUAL SERIAL PORT

1. In the CD, look for the folder “C. Virtual Com - 64-bit (2012)” or “C. Virtual-Com (2009-WIN-XP,2000,2003)” depedning on the OS of PC/Server.

2. Run “VserPortConsole.exe” (current version is 2.6.1)

Figure: 1.12

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MOBIGATE Installation Guide 7. INSTALLATION

3. Right-click on the VirtualSerialPort Console and choose Add Port (refer to figure: 1.13).

Figure: 1.13

4. Make sure unchecked the “Auto Assign” in order to select the com port. Choose the Com Portnumber (that is NOT in use) and click OK and wait for few second.

Figure: 1.14

5. Then select and right-click on selected comport and choose Add Net (refer figure: 1.15). Changethe Remote Address and Remote Port at TCP Client (see figure: 1.15) according to same IPaddress and Socket Port that we were used in ETM Program (refer figure: 1.9). Then press OKbutton.

Figure: 1.15

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MOBIGATE Installation Guide 7. INSTALLATION

Figure: 1.16

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MOBIGATE Installation Guide 7. INSTALLATION

6. To test the connection, open Hyper Terminal, fill in the name, then click OK.

7. Choose COM37 (same as comport of VirtualSerialPort Console) then click OK.

Figure: 1.19

8. For Port Setting in Hyper Terminal (figure: 1.20), choose 115200 for Bits per second then click OK.

Figure: 1.20

9. After OK button is clicked, the following figure 1.21 will appear. If the Hyper Terminal connects withthe converter successfully, the time clock at the “left lower” corner “Connected hh:mm:ss” will start

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MOBIGATE Installation Guide 7. INSTALLATION

counting.

*To unconnected click “Disconnect”

Figure: 1.21

*To connected click “Call” button.

10. Now you can see that the TCP Client = 192.168.10.223:1000 is connected.

Figure: 1.22

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MOBIGATE Installation Guide 7. INSTALLATION

SUMMARY

1. Directly connect to MOBIGATE to configure the IP port for each serial port.

a) To find the IP address of MOBIGATE, use the tool “Etm.exe”

2. In the “Controller Setup” of MOBIGATE, configure the serial port 1, 2, 3 and 4. The number must be increased by 1. For example please refer the figure 1.23 and click update button.

Figure: 1.23

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MOBIGATE Installation Guide 7. INSTALLATION

3. Then on the PC/Server side, run “VserPortConsole.exe”, use it to map the COM port with theIP address:port number of MOBIGATE

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MOBIGATE Installation Guide 7. INSTALLATION

4. For each virtual serial port created, it also being displayed at “Device Manager → Ports”.

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MOBIGATE Installation Guide 7. INSTALLATION

SOFTWARE: SMS ENGINE

1. Install Microsoft .NET Framework Version 2.0:

a) install it from the CD; or

b) download from (http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en)

2. Set-up a new database or use existing database.

a) if you prefer to add a new database, then use Microsoft SQL Server Enterprise Manage to do so;

b) if you plan to use SMS Engine - Enterprise Edition with your existing database, then back-up yourdatabase.

3. Use Microsoft SQL Server Query Analyzer, select your preferred database, and execute the SQL script, “smsengine.sql”. The script will generate 3 tables:

a) inbox

b) outbox

c) modem_state

Note: Please make sure you have back-up your database before executing"smsengine.sql". We will not be held responsible for any data loss nordata corruption.

4. Determine the COM port number which the modem is connected to.

a) For assistance, please refer to http://www.mobitek.com.my/support/kb/KB001.htm

5. Install SMS Engine - Enterprise Edition.

a) Run the file “SMSSerivce.exe” (from CD).

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MOBIGATE Installation Guide 7. INSTALLATION

6. Using Notepad, edit the configuration file “config.xml”, located at “C:\Program Files\SMS Engine Enterprise Edition\config.xml”. The contents of config.xml is as follows:

<SMSConfig><!-- after editing this configuration file, save file, restart the service in order to allow new setting to take effect --><RETRY_SEND>3</RETRY_SEND> <!-- enter a number; if "0" means no retry --><ROUTING>FALSE</ROUTING> <!-- enter "TRUE" or "FALSE" -->

<MODEM_LIST><MODEM><ID>1</ID><PORT>37</PORT><ENABLED>TRUE</ENABLED> <!-- enter "TRUE" or "FALSE" --><MODE>B</MODE> <!-- enter "B" or "S" or "R" --><TARGET_PREFIX>013,017,016,012,014,010</TARGET_PREFIX> <!-- use "comma" as delimiter --></MODEM>

<MODEM><ID>2</ID><PORT>38</PORT><ENABLED>TRUE</ENABLED><MODE>B</MODE><TARGET_PREFIX>013,017,016,012,014,010</TARGET_PREFIX></MODEM>

<MODEM><ID>3</ID><PORT>39</PORT><ENABLED>TRUE</ENABLED><MODE>B</MODE><TARGET_PREFIX>013,017,016,012,014,010</TARGET_PREFIX></MODEM>

<MODEM><ID>4</ID><PORT>40</PORT><ENABLED>TRUE</ENABLED><MODE>B</MODE><TARGET_PREFIX>013,017,016,012,014,010</TARGET_PREFIX></MODEM>

</MODEM_LIST>

<DATASOURCE><DBTYPE>MSSQL</DBTYPE> <!-- enter "MYSQL" or "MSSQL" --><SERVER>DELL-D630\SQLEXPRESS</SERVER><USERNAME></USERNAME><PASSWORD></PASSWORD><DATABASENAME>smsengine1</DATABASENAME>

<!-- only for MS SQL --><AUTHMODE>WIN</AUTHMODE> <!-- enter "SQL" or "WIN" -->

</DATASOURCE>

</SMSConfig>

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MOBIGATE Installation Guide 7. INSTALLATION

7. This table describe the node:

NODE VALUE DESCRIPTION

<RETRY_SEND>3</RETRY_SEND> An integer, starting from 00: no retry1: retry 1 time

Enter the number of retry in the event if SMS cannot be sent. The total number of sending is1 + number of retry. This is a global setting that will affect all GSM modems.

<ROUTING>false</ROUTING> “True” or “False” Enter “false” to disable routing feature. Or “true” to enable it. This is a global setting that will affect all GSM modems. If it is set to “true”, then the GSM modem will send SMS only to numbers with prefix according to <TARGET_PREFIX>017,012</TARGET_PREFIX>.

<MODEM>...</MODEM>

N/A Setting of each GSM modem. If there are 4 modems, then there must be 4 <MODEM> nodes

<ID>1</ID> An integer, starting from 1

<ID>1</ID> Enter the identity of GSM modem.

<PORT>9</PORT> An integer, starting from 1

COM port of which the GSM modem is connected. Please refer to “Device Manager > Ports” to find out the COM port numbers.COM port is NOT the numbering on the adapter which is 1, 2, 3, 4.

<ENABLED>true</ENABLED> “True” or “False” To enable or disable the GSM modem.

<TARGET_PREFIX>017,012</TARGET_PREFIX>

Numeric,if multiple prefix then separate with comma

Enter the prefix of mobile number. This modem will only SMS to numbers with prefix 017 and 012. Subject to <ROUTING>true</ROUTING>. If <ROUTING>false</ROUTING>, then prefix rule is not implemented.

<MODEM><ID>1</ID><PORT>9</PORT><ENABLED>true</ENABLED><TARGET_PREFIX>017,012</TARGET_PREFIX></MODEM>

N/A Modem ID 1 is connected to COM port number9. It is enabled, and it will only send SMS to numbers starting with 017 and 012 (provided that <ROUTING>true</ROUTING>)

<DATASOURCE>…</DATASOURCE>

N/A Settings for MS SQL database server or MySQLdatabase server

<SERVER>192.168.1.66</SERVER> IP addressorname of server

<USERNAME>sa</USERNAME> User name

<PASSWORD>sa</PASSWORD> Password

<DATABASENAME>SMSEE</DATAB Name of the

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MOBIGATE Installation Guide 7. INSTALLATION

NODE VALUE DESCRIPTION

ASENAME> database

<AUTHMODE>SQL</AUTHMODE> “SQL” or “WIN” “SQL” for SQL authentication mode; “WIN” for Windows authentication mode.

8. Save “config.xml” after all changes are made.

9. Make sure that main power to MobiGATE is turned on.

10.Start the service.

a) Go to “Administrative Tools > Services”, look for service called “SMS Engine Enterprise Edition”,and click start.

b) At later stage, you can configure the service to start automatically at “Start-up type: Automatic”.

11.Open log file to see if service is successfully started.

a) Goto “C:\Program Files\SMS Engine Enterprise Edition\log”, log file is saved as “yyyy_mm_dd.log”.

b) Open current log file. If service is successfully started, then you will see this message:

14:08:27 Modem with ID = 2 initialized

14:08:27 Modem with ID = 1 initialized

14:08:28 SMS Engine Enterprise Edition service started

12.Please report any broken links on this section to [email protected]

13.Once all modems/channels are successfully initialized, the cover of chassis can be closed.

14.Place chassis on server rack.

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MOBIGATE Installation Guide 7. INSTALLATION

SOFTWARE: SMS ENGINE MONITOR

1. Make sure you have successfully installed SMS Engine - Enterprise Edition.

2. Install SMS Engine Monitor

a) Run “smsmonitor.exe”

3. Open SMS Engine Monitor

4. Click “Settings” button.

5. Configure the SQL Server and Monitoring

6. Click “Save” button.

7. The SMS Engine Monitor is running at System Tray. It will alert administrator via balloon message (figure below).

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MOBIGATE Installation Guide 7. INSTALLATION

ALERT MESSAGE POSSIBLE CAUSE

SMS Engine service not running.

1. Service not start

GSM modem failure detected.

1. GSM modem power is not turn on.2. GSM modem not connected to serial port.3. GSM modem not connected to GSM

network.

SMS fail to send detected.

1. One of more messages in Outbox table having sent_status = 'F'.

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MOBIGATE Installation Guide 8. DATABASE

8. DATABASE

OUTBOX TABLE: SENDING SMS

To send out SMS in text mode, the SQL statement is:

Insert into Outbox (msg_id, message, destination) values ('1', 'Hello!', '+60172233111')

To send out SMS having Chinese character, the SQL statement is:

Insert into Outbox (msg_id, message, destination, msg_type) values ('1', '你好', '+60172233111', 'U')

SMS Engine implements FIFO (first in first out) rule for processing messages to be send out. That is the 1st message that is inserted into the table will be the 1st message to be send out.

FILED NAME DATA TYPE DESCRIPTION REMARKmsg_id varchar

(primary key)Outgoing SMS unique identifier key.

Value required to send out SMS.

message varchar Outgoing message. Maximum length is 160 characters for text. If exceeded, then SMS Engine willtruncate to 160 characters.Maximum length is 70 characters for Chinese.

Value required to send out SMS.If you want to send out this SMS as Chinese (Unicode) format, then you must insert a 'U' in the “msgtype” field.

msg_ref integer Message reference given by theSMSC.

Automatically generated by SMS Engine. Reserved. Do not modified.

datetime_queued datetime Date and time of outgoing SMS queued to be send. Format according to system's setting.

Automatically generated by SMS Engine. Reserved. Do not modified.

destination varchar Recipient's mobile number Value required to send out SMS.The format must be'+country code then prefix then number'e.g. +60123477527+6598770270If you do not insert +country code, e.g. 0123477527, the message can still be send outbut there will not be any delivery report.

sent_status varchar Status of outgoing SMS'P' – Pending'L' – Processing'S' – Sent'R' – Retry'F' – Fail to send

Default value is 'P'. Automatically generated by SMS Engine. Reserved. Do not modified.

datetime_sent datetime Date and time of outgoing SMS being sent.

Automatically generated by SMS Engine. Reserved. Do

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MOBIGATE Installation Guide 8. DATABASE

FILED NAME DATA TYPE DESCRIPTION REMARKnot modified.

delivery_status varchar 'D' – delivered'F' – fail to deliver'U' – unknown status

Whenever there is a delivery status report from the network, it will be automatically inserted by SMSEngine. Reserved. Do not modified.

datetime_delivered datetime Date and time of outgoing SMS being delivered to recipient.

Whenever there is a delivery status report from the network, it will be automatically inserted by SMSEngine. Reserved. Do not modified.

modem_id varchar Modem that sends out SMS.

Correspond to the modem ID as described in “config.xml”.

Automatically generated by SMS Engine. Reserved. Do not modified.

msg_type varchar To indicate whether to send outthis SMS in text or Chinese (Unicode) format.

Default value is 'P'.Insert 'U' to send out SMS in Chinese format.

datetime_schedule datetime To indicate when this message/record is to be send.

Default value “null”.

Scheduling: insert date and time if you want to schedule this message to be send out later.

Prioritization: earliest "datetime_schedule" will be send out, and all "datetime_schedule = null" will be last to send out.

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MOBIGATE Installation Guide

INBOX TABLE: RECEIVING SMS

SQL Statement:

• To read all new SMSSelect * from Inbox where read_status = 'N'

• To change the status of new SMS to “read”Update Inbox Set read_status = 'Read' Where Status = 'N'orUpdate Inbox Set read_status = 'Read' Where msg_id = 'ID of the message that SI/SD is processing'

FILED NAME DATA TYPE DESCRIPTION REMARKmsg_id varchar Incoming SMS unique

identifier key.Automatically generated by SMS Engine. Reserved. Do not modified.

message varchar Incoming SMS. Maximum of 160 characters.

Whenever there is an incoming SMS,it will be automatically inserted by SMS Engine. Reserved. Do not modified.

datetime_recv datetime Date and time of incoming SMS received by server.

Whenever there is an incoming SMS,it will be automatically inserted by SMS Engine. Reserved. Do not modified.

receive_from varchar Sender Mobile number of incoming SMS .

Whenever there is an incoming SMS,it will be automatically inserted by SMS Engine. Reserved. Do not modified.

read_status varchar Status of incoming SMS.

'N' – New (default value)

Whenever there is an incoming SMS,'N' will be automatically inserted by SMS Engine.

SI/SD can change the value after reading the SMS.

Value can be modified.modem_id varchar Modem that receives incoming

SMS.Automatically generated by SMS Engine. Reserved. Do not modified.

scts datetime Date and time of incoming SMS received by SMS centre. It is NOT the date, and time of the server.

Automatically generated by SMS Engine. Reserved. Do not modified.

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MOBIGATE Installation Guide 9. TECHINICAL SUPPORT

9. TECHINICAL SUPPORTPlease write to [email protected] and include these:-

1. Company name : (as stated in the invoice)

2. Invoice number : (can also be obtained from the white label located at the back of the product; for thereasons, please refer to http://mobitek-system.com/blog/2014/09/why-invoice-number-is-required-when-requesting-for-support/)

3. Description of problem: (please fill in)

4. Attach log file (located at “C:\Program Files\SMS Engine Enterprise Edition\log”)

5. Attach “config.xml” file (located at “C:\Program Files\SMS Engine Enterprise Edition\”)

6. Attach screen capture

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