Mobco session

Manage, Control and Secure all mobile devices

Ulrik Van Schepdael [email protected]

Ceci n’est pas un téléphone

What is mobco about

Service portfolio • workshop on corporate mobility

• mobile policy and process development • integration of mobile IT infrastructure

Product portfolio • Manage mobile IT

• Control the

mobile cost

• Make it work for the end-user

focus on mobile

empowers the business to achieve more

The Mobile Challenges

Balanced Policy

Powerful Management

The user is in control

(WIRED Feb 28 ‘11) -- From the earliest days of aviation,

pilots have relied upon paper maps to help find their

way. Even in an era of GPS and advanced avionics, you

still see pilots lugging around 20 pounds or more of

charts.

But those days are numbered, because maps are giving

way to iPads.

The Federal Aviation Administration is allowing charter

company Executive Jet Management to use Apple's

tablet as an approved alternative to paper charts.

Multi OS

Challenges for IT !

• Manage the Multi-OS

• Control the Cost

• Mixed Personal and Corporate content

• Security of data at rest, travel, …

• AppstorM is here

Implementation scenario

‘web’ Server

Mail server

All have the same profile

No policy, no control

Potential to do better

Professionals with a Smart Phone work 15 hours extra per week,

earn 27% less and they love it!

(Peninsula UK Sept ‘09)

Users will use it for Work


Balanced Policy

Powerful Management

Differentiate the profiles

A mobile profile is a combination of

- device settings

- telecom billing rules

- applications

- network access

- support level

- …

Based on the user’s profile

What does the user NEED to execute his job in

a more efficient way using mobile resources?

One size does not fit all

(Forrester research) – not one company has the exact same

needs let alone the individual users within the company

Differentiate the profiles


‘profile’ Server

Mail server

Differentiated profiles

No policy, no control


Intranet

LDAP

MobileIron Profile Configuraiton

Differentiate the policies

A mobile policy is a combination of

- device security

- certificates

- data privacy

- hardware concerns

- information security

- …

Based on the company’s IT strategy

What does the company requires the user to DO

in order to secure the business and information ?

Stalin versus Dalai Lama

75% of 1000 interviewed Belgian companies do NOT

agree employees connect their personal smartphone

or tablet to the corporate network.

+50% finds it unacceptable. (Datanews survey November 2010)

More than double of what is thought connects its

own device to the corporate network (IDC 2010)

What’s your style?

Control Choice Innovation Hands-Off

Primary Management goal

Guarantee service level and strictly control risk

Satisfy users without incurring excessive risk

Empower users to develop new techniques and

processes

Minimize management responsibility and

liability

Responsibility for service Quality

Enterprise IT Enterprise IT and Users

Users and Enterprise IT

Users

Support level Everything All, but limited on device

Self support, limited IT

Self support

Information

assurance

Enterprise

responsibility Enterprise and

User User and

Enterprise User

?

What are the consequences ?

Control Choice Innovation Hands-Off

Policy Enforced Applied and Controlled

Applied and Controlled

Checked

Device Ownership

Enterprise Enterprise or User Enterprise or User User

Device choice Limited Medium range Anything Anything

Application

portfolio

Clearly defined Managed and

limited

Unconstrained Limited

enterprise apps

App store policy Forbidden Permitted but following policy

Permitted Permitted

Mobile Expenses Enterprise Mixed Mixed User

Device choice!



Mail server


Policy implementation


Intranet

LDAP

CA

MobileIron Policy Configuraiton


Balanced Policy

Powerful Management

Survival of the fittest or powerful management :

When the configuration of the device and IT infrastructure is adaptive to changes.

MobileIron Control

Powerful management :

Adapt the device configuration

when device changes are not

acceptable.

MobileIron Control

Powerful management :

Adapt the device configuration when application rules are breached.

White/black/required listing.

MobileIron Posture Control

cable is the biggest threat for mobile

closed loop control

is mandatory

to guarantee

integrity



Mail server


Policy implementation

Control

Intranet

LDAP

CA

Posture Check

MobileIron

Manage all

mobile devices

•Device Management

•Security & Access

•Data Boundery

•Remote Control

•Enterprise App Store

+ bi-directional communication

with all devices makes all data is

available is real-time.

Combined with the inventory

comes real-time cost-

management!

MobileIron

Manage all

mobile devices

Control the

mobile cost



•Data Boundery

•Remote Control


•Device Inventory

•Activity Analysis

•Int’l Roaming Monitor

•Quality Analysis

•Auto Alerting and

Actions

+ full integration

in IT architecture,

self-provisioning

portal is

available with

‘normal’

credentials.

Full automatic

configuration.

MobileIron

Manage all

mobile devices

Control the

mobile cost

Make it work for

the end-user



•Data Boundery

•Remote Control


•Device Inventory

•Activity Analysis

•Int’l Roaming Monitor

•Quality Analysis

•Auto Alerting and

Actions

•Automatic provisioning

•Monitor Activity

•Privacy Control


•Self Management

Users trigger new Challenges for IT

but also empower IT

Profiles and a balanced Policy

are key success factors

Powerful Management tools enable users,

reduce the mobile cost,

make IT simple and

drive business efficiency

Thank you

Contact [email protected]

Mobco session

Documents

Transcript of Mobco session