Mo’ Content, Mo’ Problems: How Drupal Alleviates Online Community Growing Pains
Mo' Solutions Mo' Problems
67
Tami Evnin Mo’ Solutions, Mo’ Problems @tamiiiiiiiiiiii @prodaqomx
-
Upload
tami-evnin -
Category
Documents
-
view
125 -
download
3
description
Solutions are the death of a product design. Learn how we helped to disrupt a large, product-focused organization with design, through not only educating product owners, but including them in the exploration to define problems instead of solutions. Presented at Agile2013.
Transcript of Mo' Solutions Mo' Problems
Tami EvninMo’ Solutions, Mo’ Problems@tamiiiiiiiiiiii @prodaqomx
👤 Tami Evnin @tamiiiiiiiiiiii
Solution Problem
👤 Tami Evnin @tamiiiiiiiiiiii
Solution
👤 Tami Evnin @tamiiiiiiiiiiii
Solution
👤 Tami Evnin @tamiiiiiiiiiiii
Solution
👤 Tami Evnin @tamiiiiiiiiiiii
Problem
👤 Tami Evnin @tamiiiiiiiiiiii
Problem
👤 Tami Evnin @tamiiiiiiiiiiii
Problem
[Image credit: http://appadvice.com, via http://www.techinfoblog.net/warning-stop-taking-your-iphone-to-bed-to-avoid-sleepless-nights/]
👤 Tami Evnin @tamiiiiiiiiiiii
➡
👤 Tami Evnin @tamiiiiiiiiiiii
➡
👤 Tami Evnin @tamiiiiiiiiiiii
➡
👤 Tami Evnin @tamiiiiiiiiiiii
SolutionProblem➡
👤 Tami Evnin @tamiiiiiiiiiiii
Solution Problem🔀
👤 Tami Evnin @tamiiiiiiiiiiii
Mo’ Solutions Mo’ Problems
👤 Tami Evnin @tamiiiiiiiiiiii
Goals
• Empathy Building and Problem Finding Methods
• Communicate Research Findings
• Small Change ➡ Big Impact
✓
👤 Tami Evnin @tamiiiiiiiiiiii
The Beginning
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
💬 📢 💰
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
For Example
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
Case Study🔎
👤 Tami Evnin @tamiiiiiiiiiiii
Personas👤
👤 Tami Evnin @tamiiiiiiiiiiii
Requirements📚
👤 Tami Evnin @tamiiiiiiiiiiii
Wireframes
👤 Tami Evnin @tamiiiiiiiiiiii
All the things+
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
Sigh.
👤 Tami Evnin @tamiiiiiiiiiiii
is terrible.”“This
👤 Tami Evnin @tamiiiiiiiiiiii
Roadblock
👤 Tami Evnin @tamiiiiiiiiiiii
“Today, I’m more direct.It’s terrible.”
👤 Tami Evnin @tamiiiiiiiiiiii
Roadblock
👤 Tami Evnin @tamiiiiiiiiiiii
Making it better
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
Communicating findings“
👤 Tami Evnin @tamiiiiiiiiiiii
Communicating findings“
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
“Business business solutionbusiness business...”
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
“Business business solutionbusiness business...”
👤 Tami Evnin @tamiiiiiiiiiiii
“As a client account manager, I need to ensure that my
clients are able to edit their billing information.”
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
is terrible.”“This
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
So what?
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
The Sequel
👤 Tami Evnin @tamiiiiiiiiiiii
Current State
👤 Tami Evnin @tamiiiiiiiiiiii
Sigh.
👤 Tami Evnin @tamiiiiiiiiiiii
👤 Tami Evnin @tamiiiiiiiiiiii
Moving Forward
• Problems ➡ Solutions
• It takes time and effort, from everybody
• Some mushy last thing about it getting better
💼
👤 Tami Evnin @tamiiiiiiiiiiii
Questions?
👤 Tami Evnin @tamiiiiiiiiiiii
Thanks!
Tami EvninMo’ Solutions, Mo’ Problems@tamiiiiiiiiiiii @prodaqomx
