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____________________________________________________________________________________ MSOL Online Guide 1 Manpower Research and Statistics Department

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Contents

1. Login Screen

2. Change Password

3. Welcome Page

4. Survey Information

5. Survey Questions

6. Error messages

7. Alert messages

8. Print Survey Information

9. Survey Completion screen

10. Browser Settings


The Manpower Survey Online System (MSOL) enables households/individuals to submit their information via the Internet for surveys conducted by the Manpower Research and Statistics Department of the Ministry of Manpower.

1 Login Screen

For first time users, please login with your Username and Password as provided in the notification letter. Click Login button to continue.

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2 Change Password

a) For security reasons, you will be required to change password upon first login. Your

new password is case-sensitive and must:

Have minimally eight characters Contain at least one alphabet and one digit.

Please ensure that you do not inadvertently add spaces e.g. before and end of password. Examples of valid passwords are: "harmony8" and "gen43567".

b) Enter New Password. c) Enter Confirm New Password (password entered must be the same as the New

Password). d) Click Continue button to proceed.

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3 Welcome Page

a) Click Begin Survey button to proceed with the survey.

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4 Survey Information

a) Fill in your Contact Information. b) Click Save as Draft button to save your information that have been filled. c) Click Continue button to start the survey.

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5 Survey Questions

a) Answer the questions. b) Click Continue button to proceed to next page. c) Click Back button to return to the previous page. d) Click Save as Draft button to save what you have filled in so far. e) Click View & Print button to view and print a copy of the responses. f) Click Contact Information button to update the contact details

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Labour Force Supplementary Survey (Adult Training) 2016


6 Error Messages

a) Error messages are highlighted in RED. You are required to correct the response

before going to the next page. b) You have to correct your responses, before you can navigate to the next page.

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7 Alert Messages

a) Alert messages are highlighted in MAROON when an answered field requires

verification. b) Click on Amend button to change your responses.

c) Click on Continue button if you have verified and wish to retain your existing

response(s).

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8 Print Survey Information



a) When you have completed all questions, a Summary of the responses will be displayed. b) Click Finish button to complete the survey. c) Click Contact Information button to update the contact details. d) Click View & Print Survey button to view and print a copy of the responses.

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9 Survey Completion screen

a) When the survey is completed, a Thank You page will be displayed. b) Click Submit button to submit the completed survey. c) Click Edit Survey button to amend the responses. d) Click Contact Information button to update the contact details. e) Click View & Print Survey button to view and print a copy of the responses

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10 Browser Requirements

1Our application works best with the above-mentioned browsers and settings. Otherwise, the

application may not function properly resulting in difficulty in logging in, password reset problems and

failure in getting warning messages such as concerning session expiry.etc.

Before accessing Manpower Survey Online System (MSOL), user should ensure that JavaScript

and cookies are enabled, Pop-up Blocker is turned off and TLS are set.

The content below illustrates the steps of enabling JavaScript and cookies, turning-off Pop-up

Blocker and setting the TLS.

Hardware Works best for devices with internet access and support any of the following operating systems: - Windows 7 with SP1 - Windows 8.1 - Windows 10

Screen Resolution

Best viewed with 800 x 600 display resolution or higher

Browser Requirements1

Support Microsoft Internet Explorer (IE) Version 11 Enable JavaScript / Cookies / Pop-up and set up TLS


Microsoft Internet Explorer

1. Enable JavaScript 1.1 Open Internet Explorer, go to Tools menu and select Internet

options.


1.2 Internet Options window will appear on screen. Select Security tab.

Internet icon is selected by default.

1.3 Then click Custom level. If you do not have to customise your Internet security settings, click Default level.


1.4 In Security Settings window, scroll down to Scripting - Active scripting option, select Enable and click OK.

1.5 Once you are back at the Security tab, click Apply, then OK.


2. Enable Cookies Please adopt one of the two options below to configure the Pop-up Blocker settings. Option A: Accept First and Third-party Cookies

2.1 Open Internet Explorer, go to Tools menu and select Internet

options.


2.2 Select Privacy tab and click Advanced.

2.3 Under First-party Cookies and Third-party Cookies, select Accept.


Option B: Allow cookies for a list of allowed websites

2.4 Open Internet Explorer, go to Tools menu and select Internet

options.

2.5 Select Privacy tab and click Sites.


2.6 In the Address of website to allow box, type the address (or URL) of

the website you wish to allow cookies from, click Allow and then click Close.


3. Click Close.


3. Enable Pop-up

Pop-up Blocker is turned on in Internet Explorer by default. To change the pop-up window settings, please adopt one of the two options below.

Option A: Turn off Pop-up Blocker This option will disable pop-up web browsers for all websites.

3.1 Open Internet Explorer, go to Tools menu, look for Pop-up Blocker and select Turn off Pop-up Blocker.


Option B: Allow Pop-ups for a list of allowed sites

This option will enable pop-up web browsers for MSOL website only.

3.2 Open Internet Explorer, go to Tools menu, look for Pop-up Blocker

and select Pop-up Blocker settings.

3.3 In the Address of website to allow box, type the address (or URL) of

the website you wish to see pop-ups from, click Add and then click Close.


1. Set up TLS

4.1 Open Internet Explorer, go to Tools menu and select Internet options.

4.2 Select Advanced tab and scroll down to the Security section. Ensure

that all TLS versions are checked.

MMaannppoowweerr SSuurrvveeyy OOnnlliinnee

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