Mm isv program-_swg

© 2009 IBM Corporation

ISV partnership program for MM customersApril 2011

© 2010 IBM Corporation2IBM

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ISV Details

Company details briefly

– Name : Idhasoft Ltd.

– Size of the organisation (revenue size and employees base) : 110 Million USD, 1200 Employees

– IBM Revenue : 10 MIL – Products and services

– Solutions/Application – Industry : IHMIS / IPMS - Health Care

– Location/City : India/Hyderabad.

– Area of operation – local (specify city/state)/national etc? , Hyderabad- AP / Vashi - NaviMumbai/ Gurgaon : Haryana /Pune: Maharastra.

– Current client base – For IHMIS product 25


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Outsiders12%

Co-owners15%

Existing Prom oters

73%

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Company overview

Background– Idhasoft is an unlisted IT services company incorporated in

December 2006 – The Company has grown to USD 100 mn in one year.– The Company’s business model involves:-

• acquisition of small sized IT companies operating in niche domains

• integrating and growing each of these businesses at a faster rate by leveraging from a larger platform

– The Company has completed 19 acquisitions and has an identified pipeline of 22 potential acquisitions for the near to medium term

Promoters and Management– Professionals with vast experience (ranging from 15 to 35

years) – Board consists of highly skilled people who have held senior

positions in recognized IT companies during their careers Facilities and Infrastructure– Idhasoft has well equipped development centres located at:

• USA: Redwood City-California, Atlanta-Georgia, Chicago.

• India: Hyderabad and MumbaiPartnerships and Customers– Idhasoft has software licensing arrangements with leading

companies such as IBM, Microsoft,S AP etc…– The Company has acquired marquee clients such as Hugo

Boss, Calvin Klein, AIG, Nationwide, Siemens, IBM, Fujitsu, State of Georgia and California, Sprint and Cingular

Key Historical Financials

Shareholding PatternSource : Company management

Note : Financial Figures include consolidation of P&L of all acquired company’s revenue and net income line by line for full financial year , irrespective of date of acquisition within financial year

USD Million Actual FY 07

Annualized FY 07

FY 08 H1 (Audited)

FY 08 Q3 (Unaudited)

Q4 (Estimated)

Total FY 07-08

Total Income 7 27 37.9 25 36.8 99.7EBITDA -0.4 1.5 1.9 2.3 4.1 8.2EBITDA Margin 6% 5% 9% 11% 8%Net Income -0.5 1.1 1 2.2 3.4 6.6Net Income Margin 4% 3% 9% 9% 7%


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Identified Solution Offering – Client Challenges

What business problems does the application help provide solution? Benefits of implementing the solution?


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The Prime and Common Challenges for Hospitals were:

Patient Experience

•Difficulty in retrieving of patient medical records.

•No sharing of patient medical data across departments.

Hospitals

•Low patient satisfaction due to long waiting time.

•Paper based system with lot of duplication of efforts.

Inventory Management

•Inefficient management of medicines/ consumables.

•Instances of inaccurate lab reports due to human error.

•Difficulty in generating various government statutory reports.

What business problems does the application help provide solution?

- Challenges


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Common Problems in hospital wards and departments:

Problem No. 1: Consultant on rounds for wards found it difficult to search their patients.

Problem No. 2: Delay of discharge summary.

Problem No. 3: Patients waiting for LAB reports.

Problem No. 4: No intimation of surgery postponement.

Problem No. 5:Missing referral letters, pre-authorization approvals, wrong insurance and credit bills due to lack of proper systems.

Problem No.6:unable to offer standards packages for surgeries and other standard treatments etc… due to lack of proper codification of hospital services and their associated costs.

What business problems does the application help provide solution?

- Common Problems


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Benefits of implementing the solution?

How the customer pain points are addressed by the Idhasoft solution?

Benefits of IT for mid-size hospitals

•Improved customer satisfaction through efficient processes.

•Reduced cost (purchase, inventory, billing etc.) through better MIS.

•Clinical benefits.

•Plugging of seepage of revenues.

•Faster and quicker record search, no pilferage.

•Transparency and ethical practices.

•Better manpower utilization and better control.

•Driver for business growth. IHMIS bring unique benefits for initiation, implementation and maintenance of healthcare industry standards and compliances

• Achieve healthcare organizational coding in Compliance with and international standards.

• Process initiation for industry standard process compliances like ISO 9001, NABH, and JCI Compliance of these standards can be achieved with minimal effort and post implementation maintenance are achieved cost effectively by implementing standard and integrated software systems like iHMiS.


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Solution Offering – Technical details

Provide a detailed briefing document of the solution– What is the application? For eg. ERP for Automotive segment etc– ERP for Hospitals . Small, Medium, and large Corporate Hospitals 50 bed to 1000

beds – single location and Multiple locations. Application are also available for Pharmacy, Lab , Diagnostics and Blood Banks.

– Technical details of the application?– Application is built on Web Platform supporting Windows and Open source , Data

base on DB2 and SQL server .Solution I is supportive on Premises and Cloud/ Hosted.

– What is the basic IT setup required to run this application?– Application runs on IBM X Server with Windows 2008, IIS and DB2 Database. Client

any windows PC running Ie Browser

– any other details? (FAQs customers ask) : Attached FAQs.


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Business Offerings from Healthcare

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IHMIS – end to end solution to hospital

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Technology & Architecture

Technology supporting intranet and extranet based infrastructure:

Workstations/Client PC : Any windows PC with Internet Explorer 6.0 or later.

Application and Web Server : IIS or later on Windows 2008 or WAS

Database Server : Db2

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Private healthcare new business trends – shift from single hospital owners have converted their in-house clinical expertise to retail model of business - Unique positioning


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iHMiS for Hospitals

Small < 50 Beds Medium > 50 and < 250 Beds Large Hospital Enterprises > 250 Beds Multi-sited hospitals – Hospital Groups

with Primary, Secondary, Tertiary and Quaternary Hospital setups operating in different regions

Hosted

Server Sizing – System–X– System–P


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Competitive Offerings/Solutions and what is the competitive advantage with the above application enjoys

– Unique web-based IT solution with patient support as the key focus– Addresses the needs of Administrative, Clinical, Pharmacy, Finance & Allied– Support Service functions of a hospital– Complete end-to-end Enterprise-wide Implementation for Single to Multi– Hospitals across the Globe– Enables hospitals in dispensing cost-effective healthcare– Gives hospitals a competitive edge and makes their core business, more– efficient– Successfully implemented in world-class medical facilities & medical academic– institutions.– Simple, quick to implement and very user-friendly.

Salient features– Enhanced patient satisfaction through efficient processes– Enables faster retrieval of medical records– Avoids duplication of efforts– Enables better manpower utilization– Offers better control over resources– Reduces operation costs– Achieves compliance with international standards with minimal effort


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Solution Offering – Qualifying questions

What are the 5-10 ques that we should ask to ensure the 'need' is ascertained during the discussion and help us qualify the opportunity and pass to the ISV?

What’s the size of the Hospital/ Bed capacity /Location / Number of users?

What’s the time frame for implementation and finalization?

What’s the Budget.

What are the Current System/Process ‘s(If case if any ) Pain Areas and Brief requirements? .


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Solution Offering – Customer references

Provide more details of these clients/solutions for IBM to use as references

Enclosed

Mm isv program-_swg

Technology

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