Mlmc Report Card Final 5.2.16

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  • 8/16/2019 Mlmc Report Card Final 5.2.16

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    1 | MAINE LOBSTER + WEBER SHANDWICK

    1 | MAINE LOBSTER + WEBER SHANDWICK

    CampaignMetricsQ1 Reporting Period:January 1-March 31, 2016

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    2 | MAINE LOBSTER + WEBER SHANDWICK

    2 | MAINE LOBSTER + WEBER SHANDWICK

    HARVESTORS DEALERS |PROCESSORS

    DISTRIBUTORS(Out of State

    Sales Conduits)

    CONSUMER | MEDIA | CHEF’S 

    Promoting and MarketingMaine Lobster by… 

    - Educating: Process,Sustainability & Seasonality

    - Convincing: Taste Difference- Fueling: Culinary Innovation- Engaging: Media Storytelling- Sharing: Compelling Content

    Telling our Story Through… 

    - Social Media Channels- Revamped Website- Media Storytelling- Chef Engagement- Immersive Experiences- Targeted Distribution

    INDUSTRY STORIES | EXPERTS | INSIGHTS

    DRIVING DEMAND

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    TERMS TO KNOW OWNED DIGITAL

    Reach   – the amount of individuals that have seen content shared

    on MLMC’s digital channels (Facebook, Twitter, Instagram, YouTube

    and lobsterfrommaine.com).

    Community Growth – the amount of individuals who have “liked” or

    “followed” MLMC’s digital channels. 

    EARNED SOCIAL

    Mentions   – the volume of conversations occurring on Facebook,

    Twitter, videos and forums that reference “Maine lobster” or

    “lobster.” 

    Influential Engagements – the volume of journalists, social media

    influencers, and top tier chefs who have shared content featuring

    “Maine lobster” or “lobster.” 

    Share of voice (SOV) – the percentage of overall lobster social

    conversation that includes Maine.

    EARNED MEDIA

    Impressions   – the amount of individuals who have the opportunity

    to see an article placed via media outreach.

    Ad Equivalency – the total cost of buying the space taken up by an

    earned media article, had the articles been an advertisement.

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    The year started with growth on all social platforms and significant media traction. A seasonal push aroundtails through a dedicated “tail-gating” program created social and media buzz, helping to elevate awarenessaround the offering. Leveraging a “real time” news story (i.e. fake lobster) created an opportunity to tell theMaine Lobster story proactively. During the off-season, Maine lobster represented 3.82% of the overall shareof voice in social conversations focusing on lobster. As the season approaches, we expect an increase inoverall lobster and Maine lobster mentions, and an increase in Maine’s share of voice. 

    EARNEDSOCIAL

    Maine Lobster makes up3.82% of the general lobster

    discussion

    50 influential engagementswith chefs and media

    EXECUTIVE SUMMARY AND ACTIONABLE INSIGHTS

    EARNEDMEDIA

    Secured 45.2MMimpressions with an ad

    value of $276K

    “Wings Don’t Mean a Thing! Eat

    Lobster at your Super Bowl

    Party!

    - Cooking Light 

    “Is your lobster fake? 5 ways to

    tell if your food is real - Look for

    the words "Maine lobster" onthe menu”

    - TODAY.com

    Super Bowl Taped Media Touraired on 902 local market

    stations across the country.

    CHEFAWARENESS

    Engaged 6 StarChef RisingStar nominees around Maine

    New Shell Lobster

    Drove chef awareness

    around Maine Lobsterthrough efforts around “fakelobster” story encouragingchefs to ask for MAINE!

    Secured 3 top-tier chefs toserve as host chefs in Maine After Midnight key markets

    OWNEDDIGITAL*

    LOBSTERFROMMAINE.COM**

    112,930visitors

    205,847page views

    9,403wholesale page views

    6,700 total followers130% ▲ 

    1,061 new followers in Q1

    1,937 followers

    163% ▲ 

    321 new followers in Q1

    38 subscribers100% ▲ 

    3 new subscribers in Q1

    1,754 followers100% ▲ 

    129 new followers in Q1

    *Percent change calculated as Q1 2015 vs. Q1 2016.  All channels were inactive in Q1 2015.**LobsterFromMaine.com relaunched in Q2. Year-over-year data will be available in Q2 report.

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    • Across social media channels, bold, vibrantly colored images coupled with “insider” facts drove

    an increase in reach and engagement.

    • Social communities continued to grow organically, with support from routine paid social contentboosts.

    Owned Digital (Social Channels)

    Awareness(Q1 total)

    Facebook Twitter Instagram YouTube

    Reach 482,360100% ▲ 

    92,218100% ▲ 

    N/A N/A

    Content Clicks 2,451100% ▲ 

    1,437100% ▲ 

    N/A N/A

    CommunitySize

    6,700130% ▲ 

    1,061new followers

    1,937163% ▲ 

    321new followers

    1,815100% ▲ 

    129new followers

    38100% ▲ 

    3new subscribers

    Value(Q1 total)

    Facebook Twitter Instagram YouTube

    Reactions orLikes

    27,887100% ▲ 

    398100% ▲ 

    1,952100% ▲ 

    1100% ▲ 

    Comments,Mentions orReplies

    1,639100% ▲ 

    63100% ▲ 

    113100% ▲ 

    1100% ▲ 

    Shares orRetweets

    3,596100% ▲ 

    160100% ▲ 

    N/A 0100% ▲ 

    Video Views 570100% ▲ 

    N/A N/A 520100% ▲ 

    TwitterFacebook

    Instagram YouTube

    3,169 reactions, 480 comments,449 shares

    781 views, 1 like

    10 likes, 3 retweets,41 engagements

    122 likes, 3 comments

    *Percent change calculated as Q1 2015 vs. Q1 2016. All channels were inactive in Q1 2015.

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    51,678 pageviews5:33 average time on page

    15,467 pageviews0:51 average time on page

    • ”How to” content featuring preparation techniques drives the most traffic to the site, with articles like

    “Steaming Lobster” and “Boiling Lobster” accounting for nearly 40% of pageviews.

    • Wholesale pages contributed more than 4.5% of overall pageviews in Q1.

    • LobsterFromMaine.com earns 101% more visits and attracts 138% more new users than fish &seafood industry benchmarks (as reported by Google). Average time on page within the curve of fish &seafood industry standards.

    Owned Digital (Website)

    Percent change calculated as Q1 2015 vs. Q1 2016.*Event tracking kicked off 2/15/16, percent change available in 2017.

    Overall (Q1 total) 

    Site Visits 112,930100% ▲ 

    Pageviews 205,847100% ▲ 

    Time on Site1:33

    100% ▲ 

    Wholesale Pages (Q1 total) 

    Pageviews 9,403

    Dealer SiteLink Clicks*

    2,599

    Top Product Searches* (Q1 total)Live 1,194

    Frozen, Raw 473

    Tails 407

    Frozen, Cooked 396

    Bodies 305

    Claws/Knuckle 162

    Most Visited Site Pages

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    • In the off-season, the social conversation focused primarily on industry legislation and the futureof the fishery.

    • Proactive campaigns helped change the tone of the conversation from political discourse toconsumer friendly use cases for lobster, including Super Bowl and Valentine’s Day dishes.  

    Earned Social Media

    Awareness (Q1total)

    Facebook Twitter Video Forums Total

    Maine LobsterMentions

    23992.2%* ▼ 

    5,34064.7% ▲ 

    1544.4% ▼ 

    6290.8% ▲ 

    6,22310.85% ▼ 

    Lobster Mentions 9,930100.15% ▼ 

    140,41155.29% ▲ 

    2910.48% ▼ 

    12,4104.93% ▼ 

    163,0422.35% ▲ 

    Maine LobsterShare of Voice (SOV) 3.82% of overall lobster conversation

    Value Type Media Chefs

    InfluentialMentions, SOV

    Maine Lobster 48 mentions, 17% SOV 2 mentions, 2.4% SOV

    Lobster 281 mentions 85 mentions

    Trending Topics & Themes

    Climate Change & Shell Disease

    Colorful Baby Lobster Photo

    Maine Lobster Licenses

    Valentine’s Day Recipes for

    Home Cooks

    Super Bowl & Tailgating Recipesfor Home Cooks

    Menu Mentions and RestaurantDishes

    DIY Recipes for Home Cooks

    Growing Demand from ChineseMarket

    Promotional / Sales Offers

    Restaurants labeling lessexpensive ingredients as lobster

    Top “Maine Lobster” Mentions (Calculated by Number of Followers)

    “If you thought the winter was a slow time in Maine's lobster industry you'd be

    wrong! Foreign exports sky rocketing “ NECN 

    67,019 followers

    “Need a Super Dip for Super Bowl 50? Try This Artichoke and Maine Lobster

    Dip http://goo.gl/j7AnqW via @nancyberk” Rashmi Primlani 17,800 followers

    Here are some GREAT reasons to eat Maine lobster (as if you needed any... )http://buff.ly/1TzmZOl

     Amy Reiley 17,700 followers

    RT @LobsterfromME Fun fact: Maine lobster is considered an aphrodisiac.https://twitter.co… 

     Aly Walansky 47,900 followers

    How did Maine lobster become a Chinese New Yearstaple?http://bit.ly/1nN1LBd

    PhillyVoice 17,100 followers

    Percent change calculated as Q1 2015 vs. Q1 2016.*In Q1 2015, a significant spike in off-season mentions was driven by a Carnival Cruise Line blogger. With no similar conversation occurring in2016, Facebook mentioned declined.

    https://twitter.com/DanielleWaugh/status/698228671065288704https://twitter.com/PrimlaniKitchen/statuses/697579577095262208https://twitter.com/forkmespoonme/statuses/702602197318631424https://twitter.com/alywalansky/status/698145759858921472https://twitter.com/alywalansky/status/698145759858921472https://twitter.com/LobsterFromME/status/698150149093253120https://twitter.com/thephillyvoice/statuses/695650597693861888https://twitter.com/thephillyvoice/statuses/695650597693861888https://twitter.com/LobsterFromME/status/698150149093253120https://twitter.com/LobsterFromME/status/698150149093253120https://twitter.com/alywalansky/status/698145759858921472https://twitter.com/alywalansky/status/698145759858921472https://twitter.com/alywalansky/status/698145759858921472https://twitter.com/forkmespoonme/statuses/702602197318631424https://twitter.com/forkmespoonme/statuses/702602197318631424https://twitter.com/PrimlaniKitchen/statuses/697579577095262208https://twitter.com/PrimlaniKitchen/statuses/697579577095262208https://twitter.com/DanielleWaugh/status/698228671065288704

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    • Secured 45.2MM  impressions with an ad equivalency of $276,000.

    • Positioned Maine Lobster as a Super Bowl must-have for the perfect “tail-gate” garnering 5.7MM  impressions.

    • Leveraged news of restaurants marketing cheap fish substitutes as lobster to create a positive storyaround Maine Lobster.

    Earned Media

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    • Chefs continue to engage with the Maine Lobster story and the sense of place that the productbrings to diners who value sustainably sourced foods.

    • Using New Shell Maine Lobster as a conversation starter has been hugely effective, generatingboth demand for the product as well as excitement for the narrative.

    • Chef engagement and awareness to increase during summer months when supply is highest driving demand forMaine Lobster and Maine New Shell Lobster.

    Chef Awareness

    #MaineLobster

    tail(gate) with

    #Foodiechats

    drove 1,872

    engagements

    with 290 chefs

    and influential

    foodies.

    Secured

    3 top-tier

    chefs in key

    markets to

    host Maine

    After

    Midnight

    IndustryEvents 

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    10 | MAINE LOBSTER + WEBER SHANDWICK10 | MAINE LOBSTER + WEBER SHANDWICK

    Technomic captures restaurant andmenuing data from a variety of upscale, finedining and fast casual operators across theU.S.. Included below are broad scalemenuing trends from Q4 of 2015.

    KEY FINDINGS

    • Lobster is growing as a topping for

    entrees as well as a luxury protein for

    pastas like mac and cheese or

    linguine.

    • Butter, cream and tomato continue to

    be the top flavor pairings in the US,

    but new flavor pairing are on the rise

    including: tart, gouda, feta,

    remoulade, Pico de Gallo and beet.

    • By advertising “Maine” lobster,

    operators can charge about $6.22

    more on average than non-“Maine”

    lobster.

    • The Northeast menus 14 more

    shellfish sandwiches on average than

    other region due to a proliferation of

    lobster rolls.

    • This past year Maine Lobster LTOs

    peaked in August with the growing

    popularity of lobster rolls.

    Technomic Data