MLC Navigator Investment Plan Series 2 Financial Services Guide · 2020-06-02 · About MLC Group...

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MLC Navigator Investment Plan Series 2 Financial Services Guide ABN 45 006 302 987 AFSL 236466 Issued by Navigator Australia Limited (NAL) Preparation date 20 April 2020

Transcript of MLC Navigator Investment Plan Series 2 Financial Services Guide · 2020-06-02 · About MLC Group...

Page 1: MLC Navigator Investment Plan Series 2 Financial Services Guide · 2020-06-02 · About MLC Group of Companies 4 About MLC Navigator Investment Plan Series 2 5 Things to consider

MLC Navigator Investment Plan Series 2Financial Services Guide

ABN 45 006 302 987AFSL 236466

Issued byNavigator Australia Limited (NAL)

Preparation date20 April 2020

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This Financial Services Guide (FSG) contains generalinformation only.

Before acting on this information, you shouldconsider its appropriateness to you, having regard

to your personal objectives, financial situation and needs.

A financial adviser can help you decide if this is the right product for you.

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4About MLC Group of Companies

5About MLC Navigator Investment Plan Series 2

7Things to consider before you invest

12How your account works

15Fees and other costs

29Other information (including how to resolve a dispute)

References within this document to ‘we’, ‘us’ or ‘our’ are references to NAL, unless otherwise stated.

NAL is the Operator of MLC Navigator Investment Plan Series 2. NAL is part of the National Australia Bank (NAB) Group of Companies (NABGroup). An investment with NAL is not a deposit or liability of, and is not guaranteed by or underwritten by, NAB.

The MLC Group of Companies refers to all companies (including the Operator) offering services within the wealth management division ofthe NAB Group.

MLC Limited is part of the Nippon Life Insurance Group and not a part of NAB Group. MLC Limited uses the MLC brand under licence.

This offer is made in Australia in accordance with Australian laws, and your account will be regulated by these laws.

The information in MLC Navigator Investment Plan Series 2 may change from time to time. Any updates that aren’t materially adverse willbe available at mlc.com.au. You can obtain a paper copy of any of these changes at no additional cost by contacting us.

If we make changes to MLC Navigator Investment Plan Series 2 or the investment options after you join the Service, we’ll notify you ofchanges that are material. We may provide this information to you by mail, email or by making the information available on mlc.com.au. We’ll let you know when information about your account has been made available online. If you prefer to receive updates about your accountby mail, please let us know. Any investment manager updates that aren't materially adverse will be made available on mlc.com.au/investnews but you may not be directly notified of these updates.

For information about your chosen investment options, speak with your financial adviser. You can get a free copy of the latest ProductDisclosure Statement (PDS) for each managed investment on mlc.com.au/findafund and the separately managed account on mlc.com.au/sma or by contacting us. Please read the latest PDS before making an investment.

References to mlc.com.au in the online copy of this document link directly to the additional information available.

Any statement made by a third party or based on a statement made by a third party in this FSG has been included in the form and contextin which it appears with the consent of the third party, which has not been withdrawn as at the date of this document.

This Financial Services Guide (FSG)together with the Application Form givesyou all the information you need to jointhe MLC Navigator Investment Plan Series2 (the Service).

This FSG is an Investor Directed PortfolioService Guide and contains, among otherthings, information to help you decidewhether to join the Service, informationabout payments made in relation to theservices offered and how to resolve adispute.

There is also an Investment List whichshows the available investment optionsavailable at mlc.com.au. You shouldconsider all information before making adecision to invest in this product.

Please note the content in thesedocuments may change from time to time.For the latest copy please go tomlc.com.au/fsg/mlcnavip2 or contact usfor a free copy.

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Contents

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Who you go through life with makes all the difference.The MLC Group of Companies has $150.2billion funds under management andadministration (as at 31 December 2019)on behalf of individual and corporateinvestors in Australia.

The MLC Group of Companies has beenlooking after the retirement andinvestment needs for generations ofAustralians – helping them enjoy a futurefilled with the best of today.

The MLC Group of Companies providessuper, pension, investment and insurancesolutions and works closely with you andyour financial adviser to help grow andprotect your wealth.

Your financial adviser

MLC Navigator Investment Plan Series2 is only available to you through alicensed financial adviser or throughtheir authorised representative.

We believe in the value of financialadvice and strongly recommend youregularly keep in touch with yourfinancial adviser.

If you choose to no longer receivefinancial advice, you can still use MLCNavigator Investment Plan Series 2and we’ll continue to provide productupdates and statements to you at yourlast known email or postal address.You can update your personal detailsor manage your account onmlc.com.au/login

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Manage your investment portfolio on your own terms.The Service gives you the control andflexibility to build a portfolio completelytailored to your individual objectives.

It’s a gateway to an extensive range ofinvestments and insurance, which youcan view and manage with ease using ouronline functionality.

You can bring all your investmentstogether, making it easy for you and yourfinancial adviser to review and manageyour portfolio in one place.

All your transactions are made throughyour Cash Account, so you canconveniently manage and monitor yourcash flow.

If you're looking for a solution to helpyou manage your super money, youcan invest in MLC NavigatorRetirement Plan Series 2.

Before making a decision about MLCNavigator Retirement Plan Series 2,you should consider the ProductDisclosure Statement, which is issuedby NULIS Nominees (Australia)Limited and available at mlc.com.au/pds/mlcnavrp2

A comprehensive view of yourportfolio

Because your portfolio is all in one placeonline, you can:

keep track of your investmentstransact on your account, andview your insurance.

Extensive investment choice

You have access to:

over 350 managed investmentsover 500 ASX listed investments, suchas direct shares, and exchange tradedfundsa variety of term depositsa Separately Managed Account (SMA)providing access to a range of directshare and multi-asset portfolios. Forinformation about the SMA refer to theSMA PDS available at mlc.com.au/sma,andmargin lending.

Selecting investment options

Our Investment List is regularly reviewedby a committee of experiencedinvestment professionals.

A number of factors are taken intoconsideration when we choose theinvestment options. These include theinvestment objective, fees, externalresearch ratings, performance, as well asour ability to efficiently administer theinvestment option. The selection ofoptions issued by companies eitherwholly or partially owned by the NABGroup is done on an arm's-length basis inline with NAB's Conflict of Interest Policy.

Our extensive range of investments isupdated regularly. You can view thesein the Investment List online at mlc.com.au/forms_and_brochures

With the Service you have access to thefull range of investment options on theInvestment List. This is known as the fullInvestment List. Or, alternatively, you canchoose to select our Core Investment List,which gives you access to a focused rangeof investment options and a simpler feestructure. Speak to your financial adviserto determine which works best for you.

Core Investment ListThe Core Investment List is made up of aselection of investment options from the:

MLC Horizon portfoliosMLC Index Plus portfolios, andMLC Inflation Plus portfolios

and includes the Cash Account.

To understand the range of investmentoptions available through the CoreInvestment List, see the Investment Listavailable at mlc.com.au/forms_and_brochures

You can apply to move between the CoreInvestment List and full Investment Listat any time. The Administration fees youpay will depend on whether you choosethe Core Investment List or the fullInvestment List. If you choose an optionoutside the Core Investment List, theAdministration fees for the fullInvestment List will apply to youraccount. For further information aboutthe differences between the fees underthe Core Investment List and fullInvestment List, see the 'Fees and othercosts' section on page 15.

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Optimise your tax situation

The Service helps your financial advisermanage your tax situation throughout theyear, with sophisticated tax managementtools and the convenience ofconsolidating reporting.

Insurance you can depend on

MLC Limited provides long-term,sustainable insurance solutions forcustomers.

Generally, if you're under 60, you canapply for Life Cover, Total and PermanentDisability, Critical Illness, IncomeProtection and Business Expensesinsurance through MLC Insurance (whichis offered by MLC Limited) and pay thepremiums from your Cash Account.

For more information on insuranceoptions that may meet your needs, pleasespeak with your financial adviser. Beforeapplying for MLC Insurance, you shouldconsider the MLC Insurance and MLCInsurance (Super) PDS, available onmlcinsurance.com.au

Build wealth with margin loans

Take advantage of access to margin loansfrom a number of providers through yourMLC Navigator Investment Plan Series 2account.

Investing through the Service isn’tthe same as investing directly

There are many benefits when investingthrough the Service, such as:

you can access investments whichotherwise might not be available to youyou can achieve a greater level ofdiversification within your investmentportfoliobecause we invest on a large scale, youcan access lower investment fees, andyou benefit from the convenience ofconsolidated reports for yourinvestments.

When investing through the Service thereare some things you need to be aware of.For example:

the custodian holds assets in trust onyour behalf. This means:

– we may sell some of yourinvestments, for example, if weneed to recoup fees and costsowing on your account

– if the PDS for an investmentoption was misleading at the timeyou invested, you may not havethe same statutory rights as adirect investor – ie to cancel yourinvestment and receive a fullrefund. In such cases you may stillhave other compensation rightsagainst the investment manager

– you don’t have the right to attendinvestor meetings, vote orparticipate in discount card offers.We may attend a meeting and voteon your behalf if your financialadviser asks us to (please contactus if you'd like a free copy of ourvoting policy), and

– you don’t have access to the14-day cooling-off period availablefor managed investments.

you generally can’t participate individend reinvestment schemesthere may be occasions where we oryour financial adviser receive anallocation of units via a placement orpriority offer from an institution or

stockbroker. The allocation may notrelate to any particular investor. Wemay extend such offers to particularinvestors in the Service but are notrequired to do so, andyou won't receive periodic statementsfrom the issuers of any underlyinginvestment options you've selected.

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Before you invest, there are some things you need to consider.How much risk you're prepared to acceptis determined by various factors,including:

your investment goalsthe savings you'll need to reach thesegoalsyour age and how many years you haveto investwhere your other assets are investedthe return you may expect from yourinvestments, andhow comfortable you are withinvestment risk.

Investment risk

All investments come with some risk.Some investment options will have morerisk than others, as it depends on anoption’s investment strategy and assets.

The value of an investment with a higherlevel of risk will tend to rise and fall moreoften and by greater amounts thaninvestments with lower levels of risk, ieit’s more volatile.

While it may seem confronting,investment risk is a normal part ofinvesting. Without it you may not get thereturns you need to reach yourinvestment goals. This is known as therisk/return trade-off.

Many factors influence an investment’svalue. These include, but aren’t limited to:

market sentimentchanges in inflationgrowth and contraction in Australianand overseas economieschanges in interest ratesdefaults on loanscompany specific issuesliquidity (the ability to buy or sellinvestments when you want to)changes in the value of the Australiandollarinvestments and withdrawals by otherinvestors

changes in Australian and overseaslaws, anda counterparty not meeting itsobligations eg when buying securities,the seller may not deliver on thecontract by failing to provide thesecurities.

Volatility

Periods of volatility can be unsettling andmay occur regularly. You may find itreassuring to know that ofteninvestments that produce higher returnsand growth over long periods tend to bemore volatile in the short term.

By accepting that volatility will occur,you’ll be better able to manage yourreaction to short-term movements. Thiswill help you stay true to your long-terminvestment strategy.

When choosing your investment, it’simportant to understand that:

its value and returns will vary over timeassets with higher long-term returnpotential usually have higher levels ofshort-term riskreturns aren’t guaranteed and you maylose money, andfuture returns will differ from pastreturns.

Diversify to reduce volatility andother risks

Diversification – investing in a range ofinvestments – is a sound way to reducethe short-term volatility of a portfolio’sreturns. That’s because different types ofinvestments perform well in differenttimes and circumstances. When some areproviding good returns, others may notbe.

Portfolios can be diversified acrossdifferent asset classes, industries,securities and countries, as well as acrossinvestment managers with differentapproaches.

The more you diversify, the less impactany one investment can have on youroverall returns.

One of the most effective ways ofreducing volatility is to diversify across arange of asset classes.

A financial adviser can help you clarifygoals and assist with creating afinancial plan which helps you managerisk and consider issues such as:

how many years you have to investthe savings you'll need to reach yourgoalsthe return you may expect fromyour investments, andhow comfortable you are withvolatility.

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Types of assets

Asset classes are generally grouped asdefensive or growth based on theirdifferent characteristics.

Multi-asset portfolios are usually investedacross these groups because each hasdifferent return and volatilitycharacteristics. For example, defensiveassets may help to provide returns in aportfolio when share markets are weak.On the other hand, growth assets may beincluded in a portfolio because of theirpotential to produce higher returns thancash in the long term.

However, in some market conditions, alltypes of assets may move in the samedirection, delivering low or negativereturns at the same time.

Asset classes

Asset classes are groups of similar typesof investments. Each class has its risksand benefits, and goes through its ownmarket cycle.

A market cycle can take a couple of yearsor many years as prices rise, peak, fall andstabilise. Through investing for the longterm, at least through a whole marketcycle, you can improve your chance ofbenefiting from a period of strong returnsand growth to offset periods of weakness.

The illustration below shows indicativereturns and volatility for the main assetclasses over a whole market cycle. Buteach market cycle is different, sounfortunately it isn’t possible toaccurately predict asset class returns ortheir volatility. Depending on theconditions at the time, actual returnscould be significantly different from thoseshown.

Here are the main asset class risks andbenefits.

Cash

Cash is generally a low risk investment.

Things to consider:

Cash is often included in a portfolio tomeet liquidity needs and stabilisereturns.The return is typically all income andis referred to as interest or yield.Cash is usually the least volatile type ofinvestment. It also tends to have thelowest return over a market cycle.The market value tends not to change.However, when you invest in cash,you’re effectively lending money tobusinesses or governments that coulddefault on the loans, resulting in a losson your investment.Many cash funds invest in fixed incomesecurities that have a very short termuntil maturity.

Indicative volatility

Lower Higher

Higher

Shares

Fixed income

Indi

cati

ve re

turn

s

Listed property securities

Cash

Indicative returns and volatility over a market cycle

Defensive alternatives

Growth alternatives

Private assets

Source: MLC Asset Management Services Limited

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Fixed income (including termdeposits)

When investing in fixed income you’reeffectively lending money to businessesor governments. Bonds are a commonform of fixed income security. Fixedincome is also known as fixed interest.

Things to consider:

Fixed income securities are usuallyincluded in a portfolio for theirrelatively stable return characteristics.Returns typically comprise interest andchanges in the market value of the fixedincome security. Fixed incomesecurities’ values tend to move inopposite directions to interest rates. Sowhen interest rates rise, fixed incomesecurities’ values tend to fall and wheninterest rates fall, values can rise.Short-term fixed income securities aregenerally less sensitive to interest ratechanges than longer-term securities.While income from fixed incomesecurities usually stabilises returns, fallsin their market value may result in aloss on your investment. Market valuesmay fall due to concern about defaultson loans or an increase in interest rates.When interest rates are low, the risk ofrates rising and market values falling,is greatest.There are different types of fixedincome securities and these will havedifferent returns and volatility.Investing in fixed income securitiesoutside Australia may expose yourportfolio to movements in exchangerates.

Listed property securities

Property securities are listed on sharemarkets in Australia and around theworld. Listed property securities are alsoreferred to as Real Estate InvestmentTrusts (REITs).

Things to consider:

Listed property securities are usuallyincluded in a portfolio for their incomeand growth characteristics.Returns typically comprise income(such as distributions from REITs) andchanges in REIT values.Returns are driven by many factorsincluding the economic environmentin various countries.The global REIT market is far morediversified than the Australian REITmarket.Listed property securities' returns canbe volatile.Investing outside Australia may exposeyour portfolio to movements inexchange rates.

Australian shares

This asset class consists of investmentsin companies listed on the AustralianSecurities Exchange (and other regulatedexchanges). Shares are also known asequities.

Things to consider:

Australian shares can be volatile andare usually included in a portfolio fortheir growth and income characteristics.The Australian share market is lessdiversified than the global marketbecause Australia is currentlydominated by a few industries such asFinancials and Resources.Returns usually comprise dividendincome and changes in share prices.Dividends may have the benefit of taxcredits attached to them (known asfranking or imputation credits).Returns are driven by many factorsincluding the performance of theAustralian economy.Companies listed on the Australianshare market can be grouped as small,medium and large capitalisation (cap)based on factors including the totalmarket value of their listed shares andliquidity. Investors in small capcompanies generally experience greater

price volatility than shares in large capcompanies because small capcompanies trade less frequently and inlower volumes. They may alsounderperform large cap companies formany years.When investing in listed investmentssuch as direct shares, you should beaware that a company’s share price isaffected by events within and outsideof the company. These events include:

changes to managementprofit and loss announcementsthe expectations of investorsregarding the companycompetitive pressureslegal action against the companysocial and government issuesclimate change, andenvironmental issues.

Global shares

Global shares consist of investments incompanies listed on securities exchangesaround the world.

Things to consider:

Global shares can be volatile and areusually included in a portfolio for theirgrowth characteristics.The number of potential investmentsis far greater than in Australian shares.Returns usually comprise dividendincome and changes in share prices.Returns are driven by many factorsincluding the economic environmentin various countries.When you invest globally, you’re lessexposed to the risks associated withinvesting in just one economy.Investing outside Australia meansyou’re exposed to movements inexchange rates.

Alternatives

These are a very diverse group of assets.Some examples include private assets,hedge funds, real return strategies, gold,listed infrastructure securities and

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unlisted infrastructure.

Things to consider:

Because alternatives are diverse, theymay be included in a portfolio for theirdefensive or growth characteristics.Alternative investments are usuallyincluded in portfolios to increasediversification and provide returns thataren’t strongly linked with theperformance of mainstream assets.Investment managers includealternative investments in a portfoliobecause they generally expect thereturn and diversification benefits ofalternative investments to outweighthe higher costs often associated withthem.Some alternative strategies aremanaged to deliver a targeted outcome.For example, real return strategies aimto produce returns exceeding increasesin the costs of living (ie inflation).For some alternatives, such as hedgefunds, derivatives may be usedextensively and it can be less obviouswhich assets you’re investing incompared to other asset classes.Some alternative investments areilliquid, which makes them difficult tobuy or sell.To access alternative investments yougenerally need to invest in a managedfund that, in turn, invests inalternatives.Because most alternative investmentsaren’t listed on an exchange,determining their value for a fund’s unitprice can be difficult and may involvea considerable time lag.Alternatives invested outside Australiamay expose your portfolio tomovements in exchange rates.

Private assets

Investing in private assets gives yourportfolio exposure to assets that aren’ttraded on listed exchanges.

An example of this is an investment in aprivately owned business.

Things to consider:

Private assets are alternative assets thatare usually included in a portfolio fortheir growth characteristics.Returns are driven by many factorsincluding the economic environmentin different countries.Private assets can be volatile and cantake years to earn a positive return.Private assets may be included in aportfolio to provide higher returns thanshare markets in the long run, and toincrease diversification.Private assets are illiquid which makesthem difficult to buy or sell.To access private assets you generallyneed to invest in a managed fund thatinvests in private assets.Because private assets aren’t listed onan exchange, determining their valuefor a fund’s unit price can be difficultand may involve a considerable timelag.

Investment approaches

Investment managers have differentapproaches to selecting investments,which invariably results in differentreturns. No single investment approachis guaranteed to outperform all others inall market conditions.

There are generally two broad approaches:passive and active management.

Passive management

Passive, or index, managers chooseinvestments to form a portfolio which willdeliver a return that closely tracks amarket benchmark (or index). Passivemanagers tend to have lower costsbecause they don’t require extensiveresources to select investments.

Active management

Active managers select investments theybelieve, based on research, will performbetter than a market benchmark over thelong term.

They buy or sell investments when theirmarket outlook alters or investmentinsights change.

The degree of active management affectsreturns. Less active managers take smallpositions away from the marketbenchmark and more active managerstake larger positions. Generally, the largeran investment manager's positions, themore their returns will differ from thebenchmark.

Active managers have differentinvestment styles that also affect theirreturns. Some common investment stylesare:

Bottom-up – focuses on forecastingreturns for individual companies, ratherthan the market as a whole.Top-down – focuses on forecastingbroad macroeconomic trends and theireffect on the market, rather thanreturns for individual companies.Growth – focuses on companies theyexpect will have strong earningsgrowth.Value – focuses on companies theybelieve are undervalued (their pricedoesn’t reflect earning potential).Income – focuses on generating aregular income stream through selectingcompanies, trusts and other securitiesthey believe will deliver income, orthrough using derivatives and otherstrategies.Core – aims to produce competitivereturns in all periods.

Ethical investing

Investment managers may take intoaccount labour standards, environmental,social or ethical considerations whenmaking decisions to buy or sellinvestments.

We don't actively contemplate thesefactors when selecting investmentoptions for inclusion on the InvestmentList. However, where an investmentoption is marketed by the investmentmanager as a ‘socially responsible’

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investment, we consider the LonsecEthical SRI Classification before offeringthe option to investors.

Information about the extent to whichinvestment managers consider ethicalinvesting can be found in their PDSavailable at mlc.com.au/findafund in the'External funds' tab.

Investment techniques

Investment managers may use differentinvestment techniques that can changethe value of an investment.

Some of the main investment techniquesare explained below.

Derivatives

Derivatives may be used in any of theinvestment options.

Derivatives are contracts that have a valuederived from another source such as anasset, market index or interest rate. Thereare many types of derivatives includingswaps, options and futures. They are acommon tool used to manage risk orimprove returns.

Some derivatives allow investmentmanagers to earn large returns from smallmovements in the underlying asset’sprice. However, they can lose largeamounts if the price movement in theunderlying asset is unfavourable.

Risks particular to derivatives include therisk that the value of a derivative may notmove in line with the underlying asset,the risk that counterparties to thederivative may not be able to meetpayment obligations and the risk that aparticular derivative may be difficult orcostly to trade.

Investment managers have derivativespolicies which outline how derivatives aremanaged.

How investment managers invest inderivatives is included in their PDS,available at mlc.com.au/findafund in the'External funds' tab.

Currency management

If an investment manager invests inassets in other countries, its returns inAustralian dollars will be affected bymovements in exchange rates (as well aschanges in the value of the assets).

A manager of international assets maychoose to protect Australian investorsagainst movements in foreign currency.This is known as ‘hedging’. Alternatively,the manager may choose to keep theassets exposed to foreign currencymovements, or ‘unhedged’.

Returns from exposure to foreign currencycan increase diversification in a portfolio.

Gearing

Gearing can be achieved by using loans(borrowing to invest), or through investingin certain derivatives, such as futures.

Gearing magnifies exposure to potentialgains and losses of an investment. As aresult, you can expect larger fluctuations(both up and down) in the value of yourinvestment compared to the sameinvestment which is not geared.

Investment managers can take differentapproaches to gearing. Some change thegearing level to suit different marketconditions. Others maintain a target levelof gearing.

It’s important to understand the potentialrisks of gearing, as well as its potentialbenefits. When asset values are rising bymore than the costs of gearing, the returnswill generally be higher than if theinvestment wasn't geared. When assetvalues are falling, gearing can multiply thecapital loss. If the fall is dramatic therecan be even more implications for gearedinvestments. For example, where thelender requires the gearing level to bemaintained below a predetermined limit,if asset values fall dramatically, thegearing level may rise above the limit,forcing assets to be sold when values maybe continuing to fall.

In turn, this could lead to more assetshaving to be sold and more losses realised.Withdrawals (and applications) may besuspended in such circumstances,preventing you from accessing yourinvestments at a time when values arecontinuing to fall.

Although this is an extreme example,significant market falls have occurred inthe past. Recovering from such falls cantake many years and the gearedinvestment’s unit price may not return toits previous high.

Other circumstances (such as the lenderrequiring the loan to be repaid for otherreasons) may also prevent a gearedinvestment from being managed asplanned, leading to losses.

You need to be prepared for all types ofenvironments and understand theirimpact on your geared investment.

Short selling

Short selling is used by an investmentmanager when it has a view that an asset’sprice will fall. The manager borrows theasset from a lender, usually a broker, andsells it with the intention of buying it backat a lower price. If all goes to plan, a profitis made. The key risk of short selling isthat, if the price of the asset increases, theloss could be significant.

Want to know more?

We’ve developed a lot of informationon how we can help you grow andprotect your wealth.

You can also get copies of thedisclosure documents for managedinvestments, term deposits and theSMA. These are free of charge.

Just speak with your financial adviser,call us or visit mlc.com.au

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Find out how the Service works for you.Opening an account

To open your account with the Service,apply through your financial adviser.

You must be:

an individual over 18 years of age, ora company, partnership, executor, trust,self-managed super fund orincorporated body.

All signatories on the account will need toprovide proof of their identity.

We will send your information to the ATO.Where you or any related party identifiesas a tax resident of another country, theATO may share your information withthat country.

When you open your account, you mustselect from either the Core InvestmentList or the full Investment List. The CoreInvestment List offers a focused choiceof investment options and a simpler feestructure.

You cannot choose to operate under boththe Core Investment List and fullInvestment List within the one accountat the same time.

If you do not make a choice, you will betaken to have chosen the full InvestmentList. For more information please see theHow to Guide available on mlc.com.au/howtoguide/mlcnavip2

Account minimums

The table below shows the minimumamounts you’ll need to open your accountor make additional investments.

RegularInvestmentFacility

Lumpsum

Minimums

$3,000$20,000Initialinvestment

$200$5,000Additionalinvestments

Minimum account balance

You’ll need to keep at least $3,000 in youraccount.

When we can't process yourapplication

If we don’t have all the information weneed to open your account, we’ll contactyou or your financial adviser.

Any investments we can’t process will beheld in an interest bearing trust accountfor up to 30 days. If after 30 days we can’tget the information we need, we’ll returnyour money. Any interest earned will beretained by us.

Adding to your account

You can make deposits by cheque, directdebit, or EFT. You can also set up aRegular Investment Facility to makeregular deposits from your bank account.

When you set up a regular investment, it’sa good idea to keep up to date with anychanges to your chosen investment. Speakwith your financial adviser or refer to therelevant PDS available onmlc.com.au/findafund

® Registered to BPAY Pty Ltd ABN 69 079 137 518

Consolidating your account

Putting all your investments in oneservice makes sense as you may save onfees and also have a consolidated view ofyour investments.

If you have managed investments orlisted investments through anotherservice provider, you may be able totransfer them into your account withoutincurring any Capital Gains Tax (CGT).

Margin loan facility

You can use the investments you have inthe Service to set up a margin loan facilitywith one of our selected lenders.

Minimum loan amounts and fees apply.

More information is available from yourfinancial adviser.

Accessing your money

You can request a partial or fullwithdrawal from your account at anytime.

If you’d like to make regular withdrawals,you can set up a Regular WithdrawalFacility.

The table below shows the minimumwithdrawal amounts.

Minimum withdrawal

$0One-off

$100Regular WithdrawalFacility

You’ll generally receive your moneywithin five days. The length of time ittakes to process your withdrawal willdepend on various factors, such as howoften the investment is priced or traded,the composition of your investment, howcomplex it is, and how liquid it is on theday we process your request. If yourmoney isn’t immediately available to us,it may take up to 30 days or more.

For information and updates about yourchosen investment options, please speakwith your financial adviser or visitmlc.com.au/findafund

Your Cash Account

Your Cash Account is used for alltransactions on your account.

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Minimum cash requirement

You need to invest a minimum amountin your Cash Account as shown in thetable below.

1% of your accountbalance to a maximum of$5,000.

Withoutregularwithdrawals

1% of your accountbalance to a maximum of$5,000 plus an amount to

With regularwithdrawals

cover the next two regularwithdrawal payments (formonthly payments) or thenext regular withdrawalpayment (for otherpayment frequencies).

Your Cash Account investment

You can earn interest on your CashAccount.

Interest will be charged if your CashAccount is negative. This may happen ifyou buy investments using proceeds fromsales that aren’t final, or if you haven’tallowed for fees or other payments.

Your Cash Account is currently allocatedto cash investments, managed by NAB.Please refer to mlc.com.au/cashaccountor speak with your financial adviser forinformation on your Cash Accountincluding:

the relevant product information and/orterms and conditions for theinvestmentsthe approximate allocation to eachinvestment, andthe indicative earning rates andperformance information.

Topping up your Cash Account

You and your financial adviser areresponsible for maintaining the balancein your Cash Account above the minimumcash requirement.

There are a number of ways to do thiswhich are outlined in the How to Guideavailable on mlc.com.au/howtoguide/mlcnavip2

We review your Cash Account balancequarterly. If it falls below the minimumcash requirement, we may sell some ofyour investments to pay for anyoutstanding fees, charges and expensesand to provide at least the minimum cashrequirement.

Receiving distribution income anddividends

Most managed investments will generallydistribute income during the year. Allincome distributions are initially paid intoyour Cash Account. You can manage thisincome by:

reinvesting it in the same or anotherinvestment option, orkeeping it in your Cash Account.

If you’re reinvesting income, it’s a goodidea to keep up to date with any changesto your chosen investment option. Speakwith your financial adviser or refer to therelevant PDS available on mlc.com.au/findafund

Dividends from your listed investmentsare deposited in your Cash Account. Yougenerally can’t participate in dividendreinvestment schemes.

How your account is valued

The value of your account is based on:

prices provided by investmentmanagers multiplied by the number ofunits heldprices provided by the AustralianSecurities Exchange multiplied by thenumber of shares heldany term deposits, andyour Cash Account.

Prices are generally provided daily,however there may be times when wedon’t receive updated prices. This mighthappen when shares are delisted or assetscan’t be valued.

In these circumstances we may have touse different valuation methods.

Buying and selling investments

You or your financial adviser may give usinstructions, directions or requests forfinancial products to be acquired.

If you have chosen the Core InvestmentList, not all of the following investmentcategories will be available to you. Formore information refer to the InvestmentList at mlc.com.au/forms_and_brochures

Managed investments

This can include instructions for:

one-off investments, and/orongoing investments.

We’ll usually instruct investmentmanagers within five business days ofreceiving your instructions.

It generally takes investment managers anumber of days to complete aninstruction.

Listed investments

Usually, if we receive your instructionswithin a reasonable time before themarkets close, we’ll action them the sameday.

Your instruction may not be executedstraight away, particularly if you ask usto buy or sell a parcel of shares at aspecified price.

Trades can be made through our preferredbroker, or our panel of approved brokers.

The preferred broker is WealthHubSecurities Limited (a NAB Groupcompany).

For further details about brokers andtransacting on listed investments go tothe How to Guide available atmlc.com.au/howtoguide/mlcnavip2

Term deposits

These investments are intended to bekept until maturity.

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If you wish to access part or all of yourinvestment early, before it’s due tomature, you must provide at least 31 days’notice in addition to our processing time(we currently process instructionsweekly).

You'll receive your original investmentamount plus interest for the period you’veheld the investment, less any costsincurred by the Term Deposit provider asa result of redeeming your investmentbefore the maturity date.

Separately Managed Account (SMA)

We’ll usually act on your investmentinstructions within five business days ofreceiving them.

Your financial adviser can transfer listedinvestments and managed funds betweenportfolios in the SMA.

Minimum investment amounts

All investment instructions are subject tominimum amounts as shown in the tablebelow. These minimums are also subjectto the overall account minimums on page12.

Investment minimums

AdditionalInitialInvestmenttype

Nominimum

Nominimum

Managedinvestments

$500$2,000Listedinvestments

Varies byissuer

Varies byissuer

Termdeposits

Nominimum

Variable bymodelportfolio

SMA

When we can't process instructions

There are times we might not be able toprocess your investment instructions, forexample when:

there are liquidity issues in theinvestment optionthe investment manager suspendstransactionsa managed fund is underadministration, is suspended, or illiquida listed investment is underadministration, is suspended ordelisted, orthe instruction is incomplete.

We’ll notify you if these situations occur.

For more information please see theHow to Guide available on mlc.com.au/howtoguide/mlcnavip2

Keeping you informed

We’ll provide you with the followinginformation so you can stay informedabout your investments and any materialchanges that may arise:

quarterly and annual statements ofyour account with a summary of allyour transactions and investmentdetails to assist you in completing yourtax returnan annual tax report which will give youa break up of your taxable incomereceived from the Service during thefinancial year, andinformation in relation to any materialchanges to MLC Navigator InvestmentPlan Series 2 or the investment options.

We may provide this information to youby mail, email or by making theinformation available on mlc.com.au.We'll let you know when informationabout your account has been madeavailable online. If you prefer to receiveupdates about your account by mail,please let us know.

For details about other information we'llcommunicate to you or make availableeach year, go to the How to Guideavailable at mlc.com.au/howtoguide/mlcnavip2

You can request information you wouldreceive if you were a direct investor in aninvestment option. Communications caninclude such things as the auditedfinancial statements of the investment.A fee may apply for thesecommunications (refer to page 27).

mlc.com.au allows you to update youraccount details and track yourinvestments online.

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This will give you an understanding of the fees and costs you may pay.

DID YOU KNOW?

Small differences in both investmentperformance and fees and costs canhave a substantial impact on yourlong term returns.

For example, total annual fees andcosts of 2% of your account balancerather than 1% could reduce your finalreturn by up to 20% over a 30 yearperiod (for example, reduce it from$100,000 to $80,000).

You should consider whether featuressuch as superior investmentperformance or the provision ofbetter member services justify higherfees and costs.

You may be able to negotiate to paylower contribution fees andmanagement costs where applicable.Ask the Service or your financialadviser.

TO FIND OUT MORE

If you'd like to find out more, or see theimpact of the fees based on your owncircumstances, the AustralianSecurities and InvestmentsCommission (ASIC) website(www.moneysmart.gov.au) has amanaged funds fee calculator to helpyou check out different fee options.

This document shows fees and other coststhat you may be charged. These fees andother costs may be deducted from yourmoney, from the returns on yourinvestment or from the assets of theService as a whole.

You should read all the information aboutfees and costs because it is important tounderstand their impact on yourinvestment.

The total fees and costs you pay will be:

the cost of this Servicethe fees and costs of the particularinvestment option/s you chooseany other transaction and account costsyou incur (as set out on pages 25-28)andany additional fees that are agreedbetween you and your financial adviser,should you consult one (see page 27)

Fees and costs for particular investmentoptions are set out in the investmentmanager’s PDS which is available onmlc.com.au/findafund or from yourfinancial adviser. It is important that youunderstand these fees and costs whenchoosing an investment option.

All fees on pages 16 to 28 are showninclusive of GST and net of Reduced InputTax Credits (where applicable).

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The fees and costs set out in the fee table below are for the Service only and don't take into account the fees and costs of any investmentoptions you choose. Fees and costs for particular investment options are set out in the Investment List available at mlc.com.au/forms_and_brochures and the investment manager PDS available on mlc.com.au/findafund or from your financial adviser. Thoseother fees and costs are charged by the issuer of the investment option and not by us. It's important that you understand those feesand costs when choosing an investment option.

To see an example of the fees and costs of the Service combined with the fees and costs of a range of investment options, please referto page 21 of this FSG.

MLC Navigator Investment Plan Series 2

How and when paidAmountType of fee or cost

Fees when your money moves in or out of the Service

Not applicableNilEstablishment fee

The fee to open your investment

Not applicableNilContribution fee

The fee on each amount contributedto your investment

There are no withdrawal fees but Assettransfer fees may apply (see page 27).

NilWithdrawal fee

The fee on each amount you take outof your investment

There are no exit fees but Asset transfer feesmay apply (see page 27).

NilExit fee

The fee to close your investment

How and when paidAmountType of fee or cost

Management costs1

The fees and costs for managing your investment

Full Investment ListAdministration fees(these fees depend on whether youchoose the Core Investment List orthe full Investment List)

The Administration fee is based on your accountbalance in the Service and has two parts:

A tiered percentage fee:

The tiered percentage fee and the flatpercentage fee are calculated using youraverage account balance for the previousmonth, and are deducted monthly from

Fee (% pa)Account balance your Cash Account.

0.40First $200,000 Family account linking may apply to yourtiered percentage fee and your flatpercentage fee (see page 26).

0.15Next $300,000

0.03Remaining balance over$500,000

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MLC Navigator Investment Plan Series 2

How and when paidAmountType of fee or cost

Management costs1 (continued)

The fees and costs for managing your investment (continued)

Full Investment List (continued)Administration fees continued(these fees depend on whether youchoose the Core Investment List orthe full Investment List)

PlusA flat percentage fee:

0.10% pa on the portion of your account balancein managed investments or SMA options or termdeposits not managed by the NAB Group (seethe full Investment List), and0.15% pa on the portion of your account balanceinvested in listed investments.

The minimum Administration fee you may pay is$375 pa.

The maximum Administration fee you may pay is$2,400 pa. Additionally, where you have Familyaccount linking, the maximum Administration feewill be the lesser of your individual cap or yourshare of the family linking cap of $3,000 pa, subjectto the minimum Administration fee of $375 pa.

In limited circumstances, your financial advisermay be able to negotiate a lower administrationfee with us, on your behalf.

PlusCash Account fee

The Cash Account fee is calculated dailyand deducted from the investment returns,before interest is calculated and applied toA fee of 0.75% pa is calculated on the daily Cash

Account balance. your Cash Account each quarter or onwithdrawal. It is not an explicit deductionfrom your Cash Account balance and willbe included in the ‘other fees of yourinvestment’ in your statement.The Cash Account fee does not counttowards the maximum or minimumAdministration fee.The Cash Account fee does not apply to thecash allocation for your investments in theSMA.

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MLC Navigator Investment Plan Series 2

How and when paidAmountType of fee or cost

Management costs1 (continued)

The fees and costs for managing your investment (continued)

Core Investment ListAdministration fees continued(these fees depend on whether youchoose the Core Investment List orthe full Investment List)

The Administration fee you will pay is $260 pa. The Administration fee is deductedmonthly from your Cash Account balance.You or your family group will not receiveany benefit from Family account linking(see page 26).

PlusCash Account Fee

The Cash Account fee is calculated dailyand deducted from the investment returns,before interest is calculated and applied toA fee of 0.75% pa is calculated on the daily Cash

Account balance. your Cash Account each quarter or onwithdrawal. It is not an explicit deductionfrom your Cash Account balance and willbe included in the ‘other fees of yourinvestment’ in your statement.The Cash Account fee does not apply to thecash allocation for your investments in theSMA.

Please refer to the investment option’s PDSavailable on mlc.com.au/findafund

Fees and costs will apply to the investment optionsyou select from the Investment List and will differdepending on the investment options you select.

Costs of investment options1

Refer to the investment option’s PDS available onmlc.com.au/findafund

Service Fees2

There are no switching fees, but your CashAccount may go into a negative balance whenyou switch options, incurring an interest

NilSwitching fee

The fee for changing investmentoptions

charge (see page 26)

1 For more information see the 'Additional explanation of fees and costs' section on page 25.2 Other Service fees may apply. See the 'Additional explanation of fees and costs' section on page 25.

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Example of combined annual fees and costs for the Service using the full Investment List and an investment in theMLC Wholesale Horizon 4 Balanced Portfolio

This table gives you an example of how the fees and costs for the Service using the full Investment List and an investment in the MLCWholesale Horizon 4 Balanced Portfolio can affect your investment over a one-year period. You should use this table to compare thisService with other platform investment services.

BALANCE OF $50,000 WITH A CONTRIBUTION OF $5,000DURING THE YEAR

EXAMPLE for the Service using the full Investment List (that is,you have not selected the Core Investment List) and aninvestment in the MLC Wholesale Horizon 4 Balanced Portfolio1

Fees and costs of the Service

For every additional $5,000 you put in, you will be charged $0.$0NilContribution fees

And, for the $50,000 you have in the Service you will be charged$382.502 each year.

PLUS

Management Costs

$375.000.40%3 x $50,000(subject to aminimumAdministration

*Tiered fees

fee of $375)

$7.500.75% x $1,000Cash Account fee2

If you had an investment of $50,000 at the beginning of the yearand you put in an additional $5,000 during that year, you would becharged fees from: $382.50.

$382.50EQUALS

Cost of the Service

What it costs you will depend on the investment option youchoose and the fees you negotiate with the Service or financialadviser.

Fees and costs of investment in MLC Wholesale Horizon 4 Balanced Portfolio

For every $50,000 you have in the MLC Wholesale Horizon 4Balanced Portfolio, you will be charged $451.00 by the issuer of theinvestment option

$451.000.92%4 x $49,000Management costs andtransaction costs that have notbeen recovered through abuy-sell spread

If you had an investment of $50,000 at the beginning of the yearand you put in an additional $5,000 during that year, you would becharged total fees of $833.50 for the Service and an investment in

$833.50(this is 1.67% of $50,000)

TOTAL COMBINED COST of theService and an investment inMLC Wholesale Horizon 4

MLC Wholesale Horizon 4 Balanced Portfolio.Balanced Portfolio

* Additional fees may apply:Establishment fee — $0And, if you leave the Service early, you may also be charged exit fees of 0% of your account balance ($0 for every $50,000 you withdraw).1 This example assumes no investment gains or losses during the year and the contribution was made on the last day of the year.2 This example assumes that 2% ($1,000) of the account balance is held in your Cash Account and the remainder ($49,000) is invested

in the MLC Wholesale Horizon 4 Balanced Portfolio for the entire year.3 The MLC Wholesale Horizon 4 Balanced Portfolio is managed by the NAB Group. If you access managed investment options not managed

by the NAB Group or listed investment options, additional administration fees will apply. Please refer to the fee table on page 16.4 This figure reflects amounts advised by the issuer of the MLC Wholesale Horizon 4 Balanced Portfolio as at 1 February 2020. Other fees

and costs may apply. Please see the Investment List available at mlc.com.au/forms_and_brochures and the investment option’s PDSavailable on mlc.com.au/findafund for more information.

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Example of combined annual fees and costs for the Service using the Core Investment List and an investment inthe MLC Wholesale Horizon 4 Balanced Portfolio

This table gives you an example of how the fees and costs for the Service using the Core Investment List and an investment in the MLCWholesale Horizon 4 Balanced Portfolio can affect your investment over a one-year period. You should use this table to compare thisService with other platform investment services.

BALANCE OF $50,000 WITH A CONTRIBUTION OF $5,000DURING THE YEAR

EXAMPLE for the Service using the Core Investment List andan investment in the MLC Wholesale Horizon 4 BalancedPortfolio1

Fees and costs of the Service

For every additional $5,000 you put in, you will be charged $0.$0NilContribution fees

And, for the $50,000 you have in the Service you will be charged$267.502 each year.

PLUS

Management Costs

$260.00*Annual fee

$7.500.75% x $1,000Cash Account fee2

If you had an investment of $50,000 at the beginning of the yearand you put in an additional $5,000 during that year, you would becharged fees from: $267.50.

$267.50EQUALS

Cost of the Service

What it costs you will depend on the investment option youchoose and the fees you negotiate with the Service or financialadviser.

Fees and costs of investment in MLC Wholesale Horizon 4 Balanced Portfolio

For every $50,000 you have in the MLC Wholesale Horizon 4Balanced Portfolio, you will be charged $451.00 by the issuer of theinvestment option.

$451.000.92%3 x $49,000Management costs andtransaction costs that have notbeen recovered through abuy-sell spread

If you had an investment of $50,000 at the beginning of the yearand you put in an additional $5,000 during that year, you would becharged total fees of $718.50 for the Service and an investment in

$718.50(this is 1.44% of $50,000)

TOTAL COMBINED COST of theService and an investment inMLC Wholesale Horizon 4

MLC Wholesale Horizon 4 Balanced Portfolio.Balanced Portfolio

* Additional fees may apply:Establishment fee — $0And, if you leave the Service early, you may also be charged exit fees of 0% of your account balance ($0 for every $50,000 you withdraw).1 This example assumes no investment gains or losses during the year and the contribution was made on the last day of the year.2 This example assumes that 2% ($1,000) of the account balance is held in your Cash Account and the remainder ($49,000) is invested

in the MLC Wholesale Horizon 4 Balanced Portfolio for the entire year.3 This figure reflects amounts advised by the issuer of the MLC Wholesale Horizon 4 Balanced Portfolio as at 1 February 2020. Other fees

and costs may apply. Please see the Investment List available at mlc.com.au/forms_and_brochures and the investment option’s PDSavailable on mlc.com.au/findafund for more information.

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Example of combined annual fees and costs for the MLC Navigator Investment Plan Series 2 using the full InvestmentList and a range of investment options

This table gives you an example of how the fees and costs for the Service using the full Investment List and a $300,000 investment ina range of investment options can affect your investment over a one-year period.

BALANCE OF $300,000EXAMPLE - The Service using the full Investment List (that is, you have not selected theCore Investment List) and a range of investment options1

Fees and costs of the Service

For every additional $5000 you put in,you will be charged $0.

$0NilContribution fees

And, for the $300,000 you have in theService, you will be charged $1,200 eachyear.

$800$150

$100

0.40% x $200,000 +0.15% x $100,000

0.10% x $100,000

PLUS

Management costs

*Tiered fees

$750.15% x $50,000

*Non-NAB Group options fee (seelist of investment options below)

$750.75% x $10,000

*Listed investments fees (see listof investment options below)

*Cash Account fee2

If you had an investment of $300,000at the beginning of the year and you putin an additional $5,000 during that year,

$1,200EQUALS Cost of the Service

you would be charged fees of $1,200 forthe Service.

Fees and costs of investment options

Management costs (less rebates) andtransaction costs not recovered by

buy/sell spread3

Portion in listedinvestments

Portion notmanaged by the

NAB Group

Account balanceInvestment held

Fees and costs of investment in the Cash Account are reflected in the fees andcosts of the Service above.

$10,000Cash Account

$460$50,000 x 0.92%$50,000MLC Wholesale Horizon 4Balanced Portfolio3

$230$50,000 x 0.46%$50,000SMA – Antares DividendBuilder3

$0N/A$20,000NAB 12 month Term Deposit

$0N/A$20,000NAB 6 month Term Deposit

$115$50,000 x 0.23%$50,000$50,000Vanguard Australian PropertySecurities Index Fund3

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Example of combined annual fees and costs for the Service using the full Investment List and a range of investmentoptions (continued)

Fees and costs of investment options (continued)

Management costs (less rebates) andtransaction costs not recovered by

buy/sell spread3

Portion in listedinvestments

Portion notmanaged by the

NAB Group

Account balanceInvestment held

$385$50,000 x 0.77%$50,000$50,000SMA – Perennial Value Sharesfor Income3

$0N/A$25,000$25,000NAB shares

$0N/A$25,000$25,000BHP shares

$50,000$100,000$300,000Total

$1,190Total fees and costs of investment options

$1,200Total fees and costs of Service

$2,390TOTAL COMBINED COST of the Service and Fees and costs of investment options

(this is 0.80% of $300,000)1 This example assumes no investment gains or losses during the year and the contributions was made on the last day of the year.2 This example assumes that $10,000 is held in your Cash Account and the balance ($290,000) is invested in a range of investment

options for the entire year.3 For managed investment options, these figures reflect amounts advised by the issuer of the relevant investment option as at 1 February

2020. Brokerage costs for shares and the SMA have not been included. Other fees and costs may apply. Please see the Investment Listavailable at mlc.com.au/forms_and_brochures and the investment option’s PDS available on mlc.com.au/findafund for moreinformation.

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Example of combined annual fees and costs for the MLC Navigator Investment Plan Series 2 using the Core InvestmentList and a range of investment options

This table gives you an example of how the fees and costs for the Service using the Core Investment List and a $300,000 investmentin a range of investment options can affect your investment over a one-year period.

BALANCE OF $300,000EXAMPLE - The Service using the Core Investment List and a range ofinvestment options1

Fees and costs of the Service

For every additional $5000 you put in, you will becharged $0.

$0NilContribution fees

And, for the $300,000 you have in the Service, youwill be charged $335 each year.

$260

$75

PLUS

Management costs

*Annual fee

0.75% x $10,000*Cash Account fee2

If you had an investment of $300,000 at thebeginning of the year and you put in an additional$5,000 during that year, you would be charged fees

$335EQUALS Cost of the Service

of $335 for the Service.

Fees and costs of investment options

Management costs (less rebates) and transaction costs not recoveredby buy/sell spread3

Account balanceInvestment held

Fees and costs of investment in the Cash Account are reflected inthe fees and costs of the Service above.

$10,000Cash Account

$920$100,000 x0.92%

$100,000MLC Wholesale Horizon 4 BalancedPortfolio3

$546$140,000 x0.39%

$140,000MLC Wholesale Index Plus GrowthPortfolio3

$420$50,000 x0.84%

$50,000MLC Wholesale Inflation Plus -Conservative3

$300,000Total

$1,886Total fees and costs of investment options

$335Total fees and costs of Service

$2,221TOTAL COMBINED COST of the Service and Fees and costs of investmentoptions (this is 0.74% of $300,000)

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1 This example assumes no investment gains or losses during the year and the contributions was made on the last day of the year.2 This example assumes that $10,000 is held in your Cash Account and the balance ($290,000) is invested in a range of investment

options for the entire year.3 For managed investment options, these figures reflect amounts advised by the issuer of the relevant investment option as at 1 February

2020. Brokerage costs for shares and the SMA have not been included. Other fees and costs may apply. Please see the Investment Listavailable at mlc.com.au/forms_and_brochures and the investment option’s PDS available on mlc.com.au/findafund for moreinformation.

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Additional explanation of feesand costsFees and costs of the investmentoptions you select

The total fees and costs you pay willinclude the costs of this Service as set outin the fee table on page 16 as well as thecost of any investment options youchoose.

For example, if you select a managedinvestment product option from theInvestment List, the issuer of thatinvestment option will chargemanagement costs and may also chargeother costs such as transaction costs andborrowing costs which are explainedfurther below. Management costs willinclude, where applicable, managementfees, performance fees and other costs,including indirect costs, which will reducethe net return of the investment option.Generally management costs are deductedfrom the assets of the investment optionyou've selected and will be reflected in theunit price and any reporting on theperformance of the investment option.

It's important that you understand thefees of any investment options youchoose, and that those fees are in additionto the fees charged by us for the Service,together with transaction costs incurredon your behalf.

Information about the costs of theinvestment options you choose issummarised in the Investment Listavailable atmlc.com.au/forms_and_brochures andwill also be set out in the PDS and otherdisclosure documents for the investmentoption. The PDSs for the investmentoptions can be found at mlc.com.au/findafund

Investment manager fee rebates

Members of the NAB Group provide arebate on the management fee for someof the investment options which theyissue, which we pass entirely back to yourCash Account.

Some external investment managers alsoprovide a rebate for specific investmentoptions. Some of these rebates areretained by us. The Investment List notesthe investment options where the rebatesare passed on to you.

Transaction costs

Transaction costs are generally incurredwhen assets of the Service or aninvestment option are bought and sold.Depending on the investment optionsthat you've selected, these costs may bededucted directly from your Cash Accountor they may be incurred within theinvestment option itself. A summary ofthe types of transaction costs that youmay incur is set out below.

Transaction costs for listedinvestment options

When listed investments are bought andsold, transaction costs including brokerageand settlement are incurred. These costsare shown in the table below.

They are deducted from your CashAccount at the time of the trade and arean additional cost to you.

Costs may also be incurred when themarket process for purchasing listedinvestments causes the price paid to behigher than the value of the listedinvestments immediately after thepurchase transaction, for example wherebid/ask spreads are incurred.

Panelbroker*

Preferredbroker

Brokerage

Panelbroker fee*only

0.132% oftrade value(minimumof $33.00)

Onlineinstructions

0.123% oftrade value(minimumof $30.75)

0.205% oftrade value(minimumof $51.25)

Paperinstructions

Plus Panelbroker fee*

Plus

$15.38N/ASettlement

*External Panel broker fees are negotiableand hence can vary widely across theseproviders. An indicative range of thesefees is from 0.18% to 1.25%. A settlementfee will also be payable to the panel broker.

Transaction costs for SMAinvestment options

When shares within an SMA investmentoption are purchased and sold, brokerageand settlement costs will be incurred. Thebrokerage rates that apply will usually belower than the brokerage rates describedabove for listed investment options.

Transaction costs may also be incurredwhen the market process for purchasingor selling assets causes the transactedprice to be different to the value of theassets immediately before or after thetransaction, for example where bid/askspreads are incurred.

You can get more information on thesefees and costs by going to the SMA PDSavailable on mlc.com.au/sma

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Transaction costs for managedinvestment options

When assets in a managed investmentproduct are bought or sold, costs such asbrokerage, stamp duty and settlementcosts are incurred. Costs may also beincurred when the market process forpurchasing or selling assets causes thetransacted price to be different to thevalue of the assets immediately before orafter the transaction, for example wherebid/ask spreads are incurred. Some or allof these costs may be met by a buy-sellspread which is an additional cost to youwhen you add to or withdraw from theinvestment option or if you switchinvestment options. The remaining costsare met from assets of the investmentoption and reduce the return of theinvestment.

None of these transaction costs are paidto us.

For more information about thetransaction costs (including buy-sellspreads) that apply to your choseninvestment, go to the Investment Listavailable at mlc.com.au/forms_and_brochures and theinvestment option’s PDS available onmlc.com.au/findafund

Borrowing (gearing) costs in managedinvestment options

Some of the managed investment productoptions available on our Investment Listmay incur borrowing (or gearing) costs,where borrowing is part of the investmentstrategy. Borrowing costs include all costsin relation to the loan arrangement,including upfront costs to establish thearrangement and ongoing costs likeinterest payments.

Borrowing costs are an additional cost toyou. They are deducted from the assetsof the investment option and reflected inthe daily unit price and any reporting onthe performance of the investment option.Borrowing costs may rise and fall overtime, and will depend on the level of

gearing, the interest amount and otheramounts paid to lenders.

For more information about anyborrowing costs that apply to your choseninvestment, go to the investment option’sPDS available on mlc.com.au/findafund

Property operating costs in managedinvestment options

Some of the managed investment productoptions available on our Investment Listmay incur property operating costs suchas rates, utilities and staff costs, wherethe option has exposure to unlistedproperty.

Property operating costs are an additionalcost to you. They are generally deductedfrom the assets of the investment option,and are reflected in the daily unit priceand any reporting on the performance ofthe investment option.

For more information about any propertyoperating costs that apply to your choseninvestment, go to the investment option’sPDS available on mlc.com.au/findafund

Movements between Core InvestmentList and full Investment List

You can apply to move between the CoreInvestment List and full Investment Listat any time.

The Administration fees you pay willdepend on the Investment List applicableto your account at the end of the month,or on exit. Following a move into the CoreInvestment List, if for any reason at theend of the month you hold an investmentthat is outside the Core Investment List,we will apply Administration fees that arein line with the full Investment List.

When moving from the full InvestmentList to the Core Investment List anyoutstanding transactions, currentinvestment holdings, or currentinvestment facilities on the account whichinclude investments not available on theCore Investment List may delay the moveto the Core Investment List. When moving

from the Core Investment List to the fullInvestment List these items will notinfluence the timing.

For more information please see the Howto Guide available on mlc.com.au/howtoguide/mlcnavip2

Family account linking

You can link up to four MLC NavigatorSeries 2 accounts held by you or youreligible family members, which mayreduce the Administration fee and Superadministration fee (to any linked superaccounts only) you pay on each account.Each account can only be linked once andthe financial adviser on each linkedaccount must be the same.

For each account within your familygroup, the tiered percentageAdministration fee is calculated on thecombined balance of all linked accounts.The calculated amount is thenproportioned to individual accounts basedon the share of the combined balance.

A linked family group cap may also applyto the total Administration fee (tiered andflat percentage fees) charged across thegroup. The cap is applied proportionallyto individual accounts, based on the shareof the combined balance. If you haveselected the Core Investment List youcannot receive the benefit of family grouplinking. Members of your family group willalso not be able to benefit from youraccount. Please speak to your financialadviser about which option is mostappropriate for your circumstances.

For super and pension accounts withinthe family group, a linked family groupcap may also apply to the Superadministration fee charged. The cap isapplied proportionally to each superand/or pension account within yourfamily group, based on the share of thecombined balances of eligible accounts.

Minimum and maximum Administrationfees still apply to each individual account.The maximum Administration fee and

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Super administration fee will be the lesserof your individual cap and your share ofthe family linking cap (where applicable)as set out in the fee table on page 16.

Where the minimum Administration feeof $375 pa is higher than your share of thefamily linking cap for the Administrationfee (tiered and flat percentage fees), theminimum fee will apply.

More details on eligibility of linkingaccounts are provided in the How toGuide available on mlc.com.au/howtoguide/mlcnavip2

Asset transfer fee

A $75 fee per investment option ischarged if you transfer your assets out ofthe Service into another investmentprovider. This will be deducted from yourCash Account before the transfer occurs.

Cash Account fee

The Cash Account fee is 0.75% pa and thefee is not separately deducted from youraccount but instead it is taken from theinvestment returns before interest is paidto your account. It’ll be included in the'other fees of your investment' in yourstatement.

We may change the fee from time to time,including reducing or increasing the fee.We’ll ensure the interest paid to you onpositive Cash Account balances is notlower than 0% pa, by reducing the CashAccount fee as needed. We’ll let you knowin advance of any increase to the fee.

Please refer to mlc.com.au or speak withyour financial adviser for moreinformation on your Cash Account.

Cash Account interest charge

If your Cash Account is negative, you'll becharged interest on your negative balanceon a quarterly basis. This may happen ifyou buy investments using proceeds fromsales that aren’t final, or if you haven’tadequately catered for fees or othertransaction payments coming from theCash Account.

The interest is charged at the daily rateapplicable for the Cash Account, for thetime that your Cash Account has anegative balance. The charge will be offsetagainst any positive interest accumulatedduring the quarter.

To find out more go to the How to Guideavailable on mlc.com.au/howtoguide/mlcnavip2

Insurance costs

If you have insurance you may be able tohave your premiums deducted from yourCash Account.

For more information on insuranceoptions that may meet your needs, pleasespeak with your financial adviser or go tomlcinsurance.com.au

Investment communication fee

You can ask us to source investmentcommunications prepared by a companyor investment manager. We may chargea fee for this service.

Dishonours

We may recover the costs of any chargesincurred if a direct debit or cheque isdishonoured.

Adviser Service Fee

When you consult a financial adviser,additional fees may be paid to thatfinancial adviser from your account asfollows.

You can authorise for the cost of yourfinancial adviser's services, in relation toyour MLC Navigator Investment PlanSeries 2 account, to be deducted from youraccount and paid to them. You can do thisby giving us instructions to establish anAdviser Service Fee to be deducted fromyour account.

You can authorise for one or more of thefollowing types of Adviser Service Fees tobe deducted from your account:

Adviser Initial Service Fees – You canselect for the fees to be:

calculated as a percentage of; ordeducted as a dollar amount from,

the contributions you elect to be paidto your account when you first join.

You can also select for the fees to becalculated as a percentage of eachcontribution you make to your accountafter you join.Adviser Ongoing Service Fees – Youhave the flexibility to structure themanner in which this fee will becalculated and deducted from youraccount balance (for example, it can bea combination of a dollar amount, a flatpercentage or a tiered percentage ofyour account).

Adviser Service Support Fee – This feecomprises of two components: theAdviser Ongoing Support Fee and theDealer Facilitation Fee. See below forfurther information.

Adviser Share Transaction Fee - Youcan authorise for the fees you pay forthe advice and services your financialadviser provides to you in relation toany listed investment transactions youmake on your account.

This fee can be calculated and deductedfrom your account as:

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a dollar based fee, to a maximum of$110 per trade; and/ora percentage of each trade, to amaximum of 1.1% of the trade value.

Any fees charged by your financial adviserare in addition to the fees and costsdescribed in this FSG.

You can amend or cancel an existingAdviser Service Fee arrangement with afinancial adviser at any time bycontacting us. This may impact theongoing services they provide.

Your financial adviser cannot change theAdviser Service Fee without your consent.

Any fee arrangement you have with afinancial adviser should be detailed in theStatement of Advice they provide. Youshould regularly review this arrangement.

We reserve the right to reject or terminatean Adviser Service Fee arrangement onyour account at any time.

The law prohibits advisers from chargingadvice fees to retail clients calculated onamounts borrowed to buy assets for theclient. This may be relevant if you havegearing on account assets. NAL is notresponsible for ensuring your financialadviser complies with this restriction.

Adviser Service Support Fee

The Adviser Service Support Fee has twoparts:

an Adviser Ongoing Service Fee: paidto your financial adviser for the adviceand recommendations they give youabout this product, anda Dealer Facilitation Fee: paid to yourfinancial adviser’s Dealer Group andcovers various advice related activities,such as researching and assessing thesuitability of this product and othersupport activities required to providethe financial adviser’s services to you.

The Dealer Facilitation Fee must be lessthan or equal to both the agreed AdviserOngoing Service Fee and 0.5% of youraccount balance per annum. You cancancel or remove either or both of these

components at any time. If you cancel anAdviser Ongoing Service Fee, the DealerFacilitation Fee will automatically reduceto nil.

Any arrangement you agree to should bedetailed in the Statement of Adviceprovided by your financial adviser.

Other Adviser remuneration

Your financial adviser doesn't receivecommission from the Service.

Your financial adviser may receivealternative forms of remuneration, suchas conferences and professionaldevelopment seminars that have agenuine education or training purpose.These are paid from the Administrationfee and aren't an additional cost to you.

Fees paid to related companies

The Service may use the services ofrelated companies where it makes goodbusiness sense to do so and will benefitour customers.

Amounts paid for these services arealways negotiated on an arm's-lengthbasis and are included in all the feesdetailed in this document.

Payments made to us by marginlenders

The lenders may pay us a fee for providingadministrative and other services. Thisfee is a percentage of your loan during theterm of the loan. This isn’t an additionalcharge to you.

Other fees we may charge

Fees may be charged if you request aservice not currently offered. We’ll agreeany additional fee with you beforeproviding the service.

We may pass on any costs we incur inimplementing Government legislation orfees charged by third parties.

Varying fees

We may vary our fees but we’ll give you30 days’ notice of any material increase.The only exception is for Governmenttaxes and charges. Issuers of investmentoptions available on the Investment Listmay vary their fees as set out in their PDSavailable on mlc.com.au/findafund

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Information about how the Service works.Tax on your account

This section isn’t a comprehensive andcomplete tax guide. Tax laws change. Tokeep up to date please visit ato.gov.au

As tax is complex, we recommend youseek advice from a registered tax agent todetermine your personal tax obligations.NAL is not a registered tax agent.

While you may have to pay tax on yourinvestments, you could be eligible to claimsome of the fees as a tax deduction.

To help you with this, we will send you adetailed Annual Tax Statement so you canprepare your tax return.

You can also manage and keep up to datewith your tax situation through the onlinereporting at mlc.com.au/login

For more information, please refer to theHow to Guide available at mlc.com.au/howtoguide/mlcnavip2

Resolving complaints

If you have a complaint, we can usuallyresolve it quickly over the phone on132 652, or if you’d prefer to put yourcomplaint in writing you can email us orsend us a letter. We’ll conduct a reviewand provide you a response in writing. Formore information, visitmlc.com.au/complaint

If you’re not satisfied with our resolution,or we haven’t responded to you in 45 days,you can lodge a complaint with theAustralian Financial Complaints Authority(AFCA).

AFCA provides an independent financialservices complaint resolution processthat’s free to consumers. You can contactAFCA in writing to GPO Box 3, Melbourne,VIC 3001, at their website (afca.org.au),by email at [email protected], or by phoneon 1800 931 678 (free call).

If you have a complaint about financialadvice you receive, you should follow thecomplaint resolution process explained

in the Financial Services Guide providedby your financial adviser.

Privacy

We collect your personal information fromyou directly wherever we can, but in somecases we may collect it from third partiessuch as your financial adviser. We do thisto determine your eligibility and toadminister the product. If personalinformation is not provided, we may notbe able to provide you the product or aservice, or administer it appropriately. Wemay collect information about youbecause we're required or authorised bylaw to collect it. There are laws that affectfinancial institutions, including companyand tax law, which require us to collectpersonal information. For example, werequire personal information to verifyyour identity under Anti-MoneyLaundering law.

We may disclose your personalinformation to other NAB Groupmembers, and to external partiesincluding MLC Limited for purposes thatinclude: account management, productdevelopment and research. For moreinformation refer to mlc.com.au/privacynotification. For these reasons,we may also need to share yourinformation with organisations outsideAustralia - a list of those countries is atnab.com.au/privacy/overseas-countries-list. We, other NABGroup members, and MLC Limited mayuse your personal information to contactyou about products and for marketingactivities. You can let us know at any timeif you no longer wish to receive thesedirect marketing offers by contacting us.

More information about how we collect,use, share and handle your personalinformation is in our Privacy Policy (mlc.com.au/privacy), including how to accessor correct information we collect aboutyou and how to make a complaint abouta privacy issue. Contact us for a paper

copy or if you have any questions orcomments.

Information we may need from you

We’re required to know who you are andmay ask you to provide information anddocuments to verify your identity or geta better understanding about you, yourrelated parties and your transactions.You’ll need to provide this in thetimeframe requested. If we’re concernedthat processing a request may cause us tobreach our legal obligations (such asanti-money laundering and sanctions),we may delay or refuse your request,restrict access to funds or close youraccount (where permissible under anyapplicable law).

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Other information(including how to resolve a dispute)

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The Investment Service

NAL is the Operator of the Service and islicensed to:

provide general financial product adviceon a wide range of financial productsdeal in a wide range of financialproducts, andprovide custodial and depositoryservices.

NAL does not act as a representative ofanother financial services licensee nor onbehalf of any other third party inproviding financial services to you.

NAL has professional indemnityinsurance which satisfies therequirements for compensationarrangements under the Corporations Act.

The insurance also includes cover forclaims in relation to the conduct ofrepresentatives/employees who no longerwork for us (but who did at the time of therelevant conduct).

Custodians have also been appointed tohold the assets on your behalf, andprovide custodial and depository services.Ausmaq Limited (ABN 53 062 527 575,AFSL 230684) is the custodian for themajority of the assets held on the Service.NAL is the custodian for the remainder ofthe assets.

The Service contract (the Contract)

The Contract governs the relationshipbetween you and us in relation to theasset custody and transactional services.The Contract sets out the rights,entitlements and obligations of you andus. You can request a copy of the Contractfree of charge from us. A summary of theContract is set out below.

The Contract is contained in the NavigatorInvestment Plan deed poll.

The Contract includes details about:

Your rights and obligations

your right to receive communicationsabout your investmentsyour right to close your account, andthe giving of instructions to us inrelation to your account.

Our rights

our duties and powers in relation toyour accountour right to make and change from timeto time the business rules relating tothe administration of the Serviceour right to fees and reimbursement ofexpenses and to vary those fees andexpensesthe limitation of our liability to you,including where we act on aninstruction that we reasonably believeto be from you or your authorisedrepresentative and where we actreasonably in relation to any instructionthat contains an error or ambiguityour liability to you being limited to theextent of fraud, dishonesty, wilfuldefault or failure to act with reasonablecare and diligence by us or our agentsour right of indemnity against you oryour account to cover us for anyexpenses, losses or other liabilitiesincurred by us or our agents in theproper administration and managementof your account

our right to close your account ortransfer out particular investments inyour accounttermination of the Service by usour right to change the Operator of theService, andvariation of the Contract—we will notifyyou if we consider the changematerially adverse to your interests.

Our obligations

to act honestly and with reasonable careand diligence, and to ensure our agentsalso do soto give you account reports andtransaction information, andto ensure that you receive a current FSGand disclosure document forinvestments.

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OB

JA13

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For more information call us from anywherein Australia on 132 652 or contact yourfinancial adviser. Postal addressGPO Box 2567Melbourne VIC 3001Registered officeGround Floor, MLC Building105–153 Miller StreetNorth Sydney NSW 2060mlc.com.au

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Preparation date: 20 April 2020

Navigator Australia Limited (NAL) ABN 45 006 302 987 AFSL 236466

MLC Navigator Investment Plan Series 2 Application Form | 1 of 20

We can only accept your request if the form is correctly completed.

Before signing this Application Form, please ensure that you have read and understood the Financial Services Guide (FSG) and Investment List for MLC Navigator Investment Plan Series 2. You should consider all information before making a decision to invest in this product.

Important informationBefore sending this Application Form to Navigator Australia Limited, please check that you have completed all questions on the Application Form (as appropriate) by printing clearly in the spaces provided, signed the relevant sections and received:

• the current Financial Services Guide for this Service, and

• all current Product Disclosure Statements (PDS) and other disclosure documents for each investment selected.

Proof of Identity• Advisers are required to complete FSC forms relevant to customer type and attach copies of ‘Source of Verification’ used to

verify the Customer

• for SMSF customers, Advisers are required to complete the Regulated Trust FSC form. Trustee and Beneficial Owner details must be verified using a certified copy of the Trust Deed or if not reasonably available a certified extract of the Trust Deed must be provided. Extracts of the Trust Deeds must include the name of the Trust, Trustees, Beneficiaries, Settlor/s and Appointers (where applicable). These documents should be attached together with certified copies of the acceptable proof of identity documents for each signatory.

If you are making an investment by cheque, please make it payable to Navigator Australia Limited, crossed ‘Not negotiable’. Please forward everything to: MLC, GPO Box 2567, Melbourne VIC 3001.

Your account

1. Is this a change of ownership of an existing MLC Navigator Investment Plan Series 2 account?

No Go to next question

Yes Please provide account number

2. What type of account are you opening?

Individual Joint Trust (for minors)

Partnership Estate

Super Fund Trust

Company

Other entity eg Association, Registered Co-operative, Government Body

Application Form

MLC Navigator Investment Plan Series 2

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Your application details

3. Please fill in your details.

Applicants must be at least 18 years of age.

Applicant one / Signatory one Applicant two / Signatory two (Joint accounts)

Existing account number (if known)

Title

Mr Mrs Miss Ms Other

First name

Middle name

Family name

Date of birth (DD/MM/YYYY)

Gender

Male Female

4. Tax File Number (TFN) / Australian Business Number (ABN)

Provide the TFN or ABN for the beneficial owner on the account. Note for Trust/SMSF accounts provide the TFN for the Trust/SMSF and not the Trustees.

We collect your TFN in order to report any income you receive in relation to your account to the ATO. You don’t have to provide your TFN, ABN or claim an exemption and it isn’t an offence if you don’t, however if you don’t we’ll deduct tax from distributions of income made to you, at the highest marginal tax rate plus the Medicare levy.

Your TFN is confidential, and NAL is authorised to collect and disclose your TFN or ABN by tax laws and the Privacy Act 1988. NAL can use your TFN or ABN only for lawful reasons.

TFN/ABN

Name

You are exempt from quoting a TFN, if any of the following exemptions apply. Please tick the appropriate box:

I receive an Age, Service or Disability Support Pension.

I receive a Wife, Carer, Widow, Sole Parent, Special Benefit or Special Needs payment or pension.

I am an overseas resident. Country of Residency:

I represent an entity not required to lodge a tax return

(eg a not for profit association).

If your country of residence or exemption status changes, please notify us at your earliest possible convenience.

Existing account number (if known)

Title

Mr Mrs Miss Ms Other

First name

Middle name

Family name

Date of birth (DD/MM/YYYY)

Gender

Male

Female

Tax File Number (TFN) / Australian Business Number (ABN)

Provide the TFN or ABN for the beneficial owner on the account. Note for Trust/SMSF accounts provide the TFN for the Trust/SMSF and not the Trustees.

We collect your TFN in order to report any income you receive in relation to your account to the ATO. You don’t have to provide your TFN, ABN or claim an exemption and it isn’t an offence if you don’t, however if you don’t we’ll deduct tax from distributions of income made to you, at the highest marginal tax rate plus the Medicare levy.

Your TFN is confidential, and NAL is authorised to collect and disclose your TFN or ABN by tax laws and the Privacy Act 1988. NAL can use your TFN or ABN only for lawful reasons.

TFN/ABN

Name

You are exempt from quoting a TFN, if any of the following exemptions apply. Please tick the appropriate box:

I receive an Age, Service or Disability Support Pension.

I receive a Wife, Carer, Widow, Sole Parent, Special Benefit or Special Needs payment or pension.

I am an overseas resident. Country of Residency:

I represent an entity not required to lodge a tax return

(eg a not for profit association).

If your country of residence or exemption status changes, please notify us at your earliest possible convenience.

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MLC Navigator Investment Plan Series 2 Application Form | 3 of 20

Your application details continued

Applicant one / Signatory one Applicant two / Signatory two (Joint accounts)

5. Tax informationAre you a tax resident of a country other than Australia? (Note: United States tax residents include United States citizens)

No Go to next question

Yes Please provide the following information:

Country

TIN

TIN is the number assigned by each country for the purposes of administering tax laws. This is the equivalent of a Tax File Number in Australia or a Social Security Number in the United States.

If a TIN is not provided, please select a reason for not providing a TIN.

Reason A The country of tax residency does not issue TINs to tax residents.

Reason B I have not been issued with a TIN.

Reason C The country of tax residency does not require the TIN to be disclosed.

If there are more countries, provide details on a separate sheet and tick this box

6. Residential addressYour residential address can’t be a PO Box.

Unit number Street number

Street name

Suburb State

Postcode Country

7. Postal address (if different to residential address)

Your postal address can’t be your financial adviser’s address.

Unit number Street number PO Box

Street name

Suburb State

Postcode Country

Tax informationAre you a tax resident of a country other than Australia? (Note: United States tax residents include United States citizens)

No Go to next question

Yes Please provide the following information:

Country

TIN

TIN is the number assigned by each country for the purposes of administering tax laws. This is the equivalent of a Tax File Number in Australia or a Social Security Number in the United States.

If a TIN is not provided, please select a reason for not providing a TIN.

Reason A The country of tax residency does not issue TINs to tax residents.

Reason B I have not been issued with a TIN.

Reason C The country of tax residency does not require the TIN to be disclosed.

If there are more countries, provide details on a separate sheet and tick this box

Residential addressYour residential address can’t be a PO Box.

Unit number Street number

Street name

Suburb State

Postcode Country

Postal address (if different to residential address)

Your postal address can’t be your financial adviser’s address.

Unit number Street number PO Box

Street name

Suburb State

Postcode Country

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Your application details continued

8. Email addressYour email address can’t be your financial adviser’s email address.

We need your email address so we can give you updates on your account and provide you with important account information.

9. OccupationWhat is the nature of your employment/occupation (eg hairdresser, retired)? You’ll need to choose one employment/occupation description from the list available on mlc.com.au/codelookup

10. Contact detailsHome phone number

Work phone number

Mobile

11. Entity details

Name of Company / Partnership / Other entity (if applicable)

Name of Trust/Superannuation Fund (if applicable)

Registered Office AddressYour registered office address can’t be a PO Box.

Unit number Street number

Street name

Suburb State

Postcode Country

Industry type

What is your industry type (eg iron ore mining)? You’ll need to choose one industry type from the list available on mlc.com.au/codelookup

Email addressYour email address can’t be your financial adviser’s email address.

We need your email address so we can give you updates on your account and provide you with important account information.

OccupationWhat is the nature of your employment/occupation (eg hairdresser, retired)? You’ll need to choose one employment/occupation description from the list available on mlc.com.au/codelookup

Contact detailsHome phone number

Work phone number

Mobile

Entity details

Name of Trust for minor (if applicable)

Principal Place of Business/Administration/OperationsYour registered office address can’t be a PO Box.

Unit number Street number

Street name

Suburb State

Postcode Country

Applicant one / Signatory one Applicant two / Signatory two (Joint accounts)

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MLC Navigator Investment Plan Series 2 Application Form | 5 of 20

® Registered to BPAY Pty Ltd ABN 69 079 137 518

Your application details continued

12. Do you require all applicants to sign when making a transaction (except for telephone transactions)?

If you don’t provide instructions, only one signatory will be required.

Yes Go to next question

No Each of you is able to operate the account and bind the other(s) to any transaction made on the account

13. Are you borrowing through a margin lender and investing wholly through the Service?

No Go to next question

Yes Complete the details below

Margin lender detailsName Stamp

Loan account number

Your investment details

14. Initial investmentsAre you making any initial investments to your account?

No Go to question 25

Yes Complete the details below

Please specify the amount and method for each investment.

Investment amount Investment method

Cheque EFT BPAY® In-specie transfer Direct debit

$

$

$

$

$

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15. Investments by direct debit

Are you making your initial, regular or any future one-off investments by direct debit?

No Go to next question

Yes Complete the details below

Direct Debit Request Schedule

Your investment facilities

Account one Account two

Name of financial institution

Name of account

BSB

Account number

Initial investment Preferred draw date (DD/MM/YYYY)

$

Regular investment Preferred draw date (DD/MM/YYYY)

$

If we are unable to meet this date, we will use the next business day after we complete processing your application.

If regular contributions are to be paid from this account, how often do you want contributions to be drawn? If you do not make a choice we will assume monthly.

Monthly Quarterly Half-yearly Yearly

I acknowledge it is my responsibility to read the Direct Debit Request Service Agreement on page 18 and agree to be bound by it.

Signature of account holder(s)If different to signature of applicant on page 15

Date (DD/MM/YY)

Date (DD/MM/YY)

Name of financial institution

Name of account

BSB

Account number

Initial investment Preferred draw date (DD/MM/YYYY)

$

Regular investment Preferred draw date (DD/MM/YYYY)

$

If we are unable to meet this date, we will use the next business day after we complete processing your application.

If regular contributions are to be paid from this account, how often do you want contributions to be drawn? If you do not make a choice we will assume monthly.

Monthly Quarterly Half-yearly Yearly

I acknowledge it is my responsibility to read the Direct Debit Request Service Agreement on page 18 and agree to be bound by it.

Signature of account holder(s)If different to signature of applicant on page 15

Date (DD/MM/YY)

Date (DD/MM/YY)

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Your investment facilities continued

16. Automatic re-weighting facility

Do you wish to have your investments periodically re-weighted back to their initial target weight? Some investment products such as direct shares, term deposits, illiquid funds, SMA Model Portfolios and capital protected products are excluded from automatic re-weighting.

No Go to next question

Yes Complete the details below

Re-weight my entire portfolio.

Re-weight part of my portfolio. To nominate the investments you would like to have automatically re-weighted, please complete the table on pages 10 and 11. If no nomination is provided your facility will not be set up.

Target weight tolerance %

If the percentage is not specified it will default to 3%.

Re-weight frequency Quarterly Half-yearly Yearly

If a frequency is not specified it will default to half-yearly.

Preferred commencement date (DD/MM/YYYY)

If no date is specified the commencement date will be the next re-weighting date.

17. Tax optimisation method

Please choose the tax optimisation you want to apply:

First in first out (FIFO)

Highest cost first out (HCFO)

We’ll apply your choice to all future sells, switches, partial withdrawals and re-weightings on your account. HCFO is not available for transactions on SMA Model Portfolios. If no nomination is made the default method is FIFO.

18. Sell down strategy

Do you wish to nominate a sell down strategy that will be used to top up your Cash Account?

If your nomination is incomplete or you don’t provide a nomination, your investments will be sold down using our default method. For more information, please refer to the How to Guide on mlc.com.au

No Go to next question

Yes To nominate a sell down strategy, please complete the table on pages 10 and 11.

19. Reinvestment of earnings

Do you wish to have all or part of your managed investment earnings invested back into your selected managed investments?

No Go to next question

Yes Complete the details below

Reinvest earnings for all my managed investments.

Reinvest some of my earnings as listed in the table on pages 10 and 11.

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Your investment facilities continued

20. Do you wish to use the Progressive Investment Facility?

For information about this facility, please refer to the How to Guide on mlc.com.au

No Go to next question

Yes Complete the details below

Preferred start date (DD/MM/YYYY)

If no date is selected we’ll use the next available date after we receive your request.

Amount per instalment $ Number of instalments

Frequency

Monthly Quarterly

To nominate the investment allocation for your Progressive Investment Facility, please complete the table on pages 10 and 11. If no investment allocation is provided your facility will not be set up.

21. Do you wish to use the Custom Cash Facility?

For information about this facility, please refer to the How to Guide on mlc.com.au

No Go to next question

Yes Complete the details below

Preferred start date (DD/MM/YYYY)

Custom Cash Type $ (Dollar) % (Tolerance)

Maximum Cash Trigger

AND When your Cash Account reaches this level, the facility will automatically at the end of the month, purchase

investments and bring your Cash Account balance down to the higher of, your nominated Cash Target or the minimum cash requirement for your account.

Cash Target

Buy/Weightings Instructions Proportionate

Custom To nominate the investment allocation for your Custom Cash Facility, please complete the table on pages 10 and 11. If no investment allocation is provided your facility will not be set up.

If using this facility remember you and your financial adviser are responsible for maintaining the minimum cash requirement in your Cash Account.

Note: The Custom Cash Facility cannot be applied if setting up a Progressive Investment Facility, Regular Withdrawal Facility using income from managed investments or an Automatic re-weight facility.

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Your investment facilities continued

22. Do you want to arrange regular withdrawals from your account?

No Go to question 25

Yes Complete the details below

Annual amount

$

To increase your payment amount automatically each year, select from one of the following rates:

1% 2% 3% 4% 5%

Preferred start date (DD/MM/YYYY)

If no date is selected, the direct debit will be the first business day of the month.

Frequency

Monthly Quarterly Half-yearly Yearly

OR

Income from managed investments

Pay income received from my Cash Account into Account one nominated in Question 15. This will become your nominated financial institution account.

Income received from managed investments will be paid each February and August.

23. For your regular withdrawals, do you want them paid into Account one in Question 15?

Yes Go to next question

No Complete the details below. This will become your nominated financial institution account.

Name of financial institution

Name of account

BSB Account number

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Your investment strategy and facilities

24. What range of investment options would you like?

With the Service you have access to the full Investment List or alternatively you can select our Core Investment List, which gives you access to a focused range of investment options and a simpler fee structure.

Core Investment List

Full Investment List

You can apply to move between the full Investment List and the Core Investment List at any time.

The administration fees you pay will depend on which investment list you choose.

For further information about the differences in fees between the full Investment List and the Core Investment List, please see the ‘Fees and other costs’ section of the FSG.

To see the range of investment options available through our Core Investment List, please refer to the Investment List.

If no nomination is made, the default nomination will be the full Investment List.

25. Please choose how your initial, future one-off and regular investments should be invested and complete the details for any investment facilities you’d like to use (the bulleted definitions apply to the table that follows).

I instruct NAL to allocate all investments to the Cash Account (my financial adviser will submit my investment instructions online).

OR

I instruct NAL to allocate all investments as specified in the table below.

For the list of investments available, please refer to the Investment List on mlc.com.au

• Investment code – APIR or reference for each investment in the Investment List.

• Initial investment – shows how your initial investments are to be invested.

• Additional Investment Facility (AIF) – shows how your future one-off investments are to be invested.

• Regular Investment Facility (RIF) – shows how your direct debit investments are to be invested.

• Progressive Investment Facility (PIF) – shows how your money in your Cash Account is invested.

• Automatic re-weight facility – shows how your managed investments are to be rebalanced.

• Custom Cash Facility (CCF) – shows how your money in your Cash Account is invested, if triggered.

• Reinvest earnings – shows how you’d like to use income earned to purchase additional units.

• Sell priority – shows the order you’d like your investments sold down to top up your Cash Account, if needed.

Investment codeInitial investment

Additional Investment Facility (AIF)

Regular Investment Facility (RIF)

Progressive Investment Facility (PIF)

Automatic re-weight facility

Custom Cash Facility (CCF)

Reinvest earnings

Sell priority

Cash

Cash Account % % % N/A % N/A N/A N/A

Managed investments (if you selected the Core Investment List, you must choose an applicable investment option/s)

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

% % % % % % Yes

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Your investment strategy and facilities continued

Investment codeInitial investment

Additional Investment Facility (AIF)

Regular Investment Facility (RIF)

Progressive Investment Facility (PIF)

Automatic re-weight facility

Custom Cash Facility (CCF)

Reinvest earnings

Sell priority

Listed investments (full Investment List only)

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

% N/A N/A N/A N/A % N/A N/A

Separately Managed Account – Model Portfolios (full Investment List only)

% % % N/A N/A % N/A

% % % N/A N/A % N/A

% % % N/A N/A % N/A

% % % N/A N/A % N/A

Term deposits (full Investment List only)

% N/A N/A % N/A N/A N/A N/A

% N/A N/A % N/A N/A N/A N/A

% N/A N/A % N/A N/A N/A N/A

% N/A N/A % N/A N/A N/A N/A

Total 100% 100% 100% 100% 100% 100%

Please note:

1. If the investment code or allocation is not clear, or the allocation does not add up to 100%, then the money will be allocated to the Cash Account.

2. If you’ve chosen the Core Investment List and you select an investment option that is not applicable, the amount of that investment option will be allocated to the Cash Account.

26. (Full Investment List only) If you have selected any term deposits in your initial investment strategy, do you want the initial investment amount to be re-invested upon maturity?

No Go to next question

Yes Reinvest my initial investment for the same term until I tell you otherwise.

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Adviser Service Fees

27. (a) Adviser Initial Service FeeHave you negotiated an Adviser Initial Service Fee arrangement with your financial adviser in relation to your MLC Navigator Investment Plan Series 2 account?

No Go to next question

Yes Complete the details below and see the Applicant declaration

Initial fees $ OR % of each contribution

Additional or regular % of each contribution investment fee

(b) Adviser Service Support FeeHave you negotiated an Adviser Service Support Fee arrangement with your financial adviser in relation to your MLC Navigator Investment Plan Series 2 account?

No Go to next question

Yes Complete the details below and see the Applicant declaration

(i) Adviser Ongoing Service Fee

Dollar based fee $ pa

Increase my dollar % pa OR CPI each year based fee by

OR/AND

Percentage based fee % pa of my account balance

OR

Tiered percentage based fee

• The Adviser Ongoing Service Fee for each tier is applied to the account balance within the tier.• The total Adviser Ongoing Service Fee is calculated by adding the fee for each tier.• Each subsequent tier percentage must be less than the previous tier percentage.

Balance from Balance to Fee

Tier 1 $ Nil $ % pa

Tier 2 $ $ % pa

Tier 3 $ $ % pa

Tier 4 $ $ % pa

Tier 5 $ and above % pa

OR

Investment percentage based fee

Cash Account / % pa Listed investments % pa Term deposits

Managed investments % pa SMA Model Portfolios % pa

The law prohibits advisers from charging advice fees to retail clients calculated on amounts borrowed to buy assets for the client. This may be relevant if you have gearing on account assets. NAL is not responsible for ensuring your adviser complies with this restriction.

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(ii) Dealer Facilitation Fee

Dollar based fee $ pa

Increase my dollar % pa OR CPI each year based fee by

OR/AND

Percentage based fee % pa of my account balance (maximum of 0.5%).

The Dealer Facilitation Fee must be less than or equal to the agreed Adviser Ongoing Service Fee in Question 27 (b) (i) and 0.5% of your account balance per annum. If you stop paying the Adviser Ongoing Service Fee the Dealer Facilitation Fee will also be cancelled.

(c) Adviser Share Transaction FeeHave you negotiated an Adviser Share Transaction Fee arrangement with your financial adviser in relation to your MLC Navigator Investment Plan Series 2 account?

No Go to next question

Yes Complete the details below and see the Applicant declaration

Dollar based fee $ pa (maximum of $110.00 per trade.)

OR/AND

Percentage based fee $ pa (maximum of 1.1% of trade value.)

Adviser Service Fees continued

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Applicant declaration

Marketing consentWe always seek to better understand and serve your financial, e-commerce and lifestyle needs so we can offer you other products and services that aim to meet those needs as well as promotions or other opportunities. This applies to each organisation within the National Australia Bank (NAB) Group (the ‘Group’) including its banking, financing, funds management, financial planning, superannuation, insurance, broking and e-commerce organisations.

We request your consent to Group marketing activities. By giving your consent, you agree to receiving information about the products and services we have described, including by phone or email using the contact details provided by you in this application (or contact details you may provide at a later time). For this purpose, we may need to use and disclose your personal information amongst the Group, to your financial adviser, if any, and to service providers (for example, posting services). Your consent therefore includes the authority to use and disclose your personal information as described. We will not disclose your health information.

Your consent will not change any specific product or service consent that you have given or will give in the future (for example, for a loyalty program or online direct marketing).

Do we have your consent? Yes No

If you do not answer your consent will be presumed.

Your consent will continue until you withdraw it. You can withdraw your consent at any time by contacting us on 132 652 or by writing to us.

PrivacyI acknowledge that I have access to the Group’s privacy policy and agree that any member of the Group may collect, use, disclose and handle my personal information in a manner set out in the Group’s privacy policy available on mlc.com.au. I agree to NAL providing information to my margin lender and/or my financial adviser on my account.

Investor acceptanceI understand that this Application Form, the Financial Services Guide, and the Service Contract form the basis of the agreement between myself and NAL.

I agree to be bound by the terms of the agreement, as amended from time to time, between myself and NAL. By completing and signing this Application Form, I:

• confirm that I have received the current Financial Services Guide and all current PDS and disclosure documents for each investment selected, and

• acknowledge that it is my responsibility to be fully informed about any investment I consider for inclusion in my portfolio at all times.

• understand that if at any time, I move between the Core Investment List and the full Investment List this will impact the applicable fees and costs I pay, as set out in the FSG.

Investing through the Service isn’t the same as investing directly in a managed fundI understand that by investing through MLC Navigator Investment Plan Series 2, I don’t have access to some of the rights and entitlements that would otherwise be available to me as a retail investor if I invested in the underlying financial products directly.

I understand that this includes not having access to cooling-off rights, withdrawal rights, voting rights and periodic statements for the underlying financial products I have selected as shown on page 6 of the FSG.

Understanding investment riskI understand that my investment acquired through the Service does not represent a deposit with or a liability of NAL, National Australia Bank Limited, or other member companies of the Group. An investment in the Service is subject to investment risk including possible delays in repayment and loss of income and capital invested.

I acknowledge and accept that where I have invested into an illiquid investment option or an investment option I have has become illiquid, then NAL may take longer than 30 days to sell down my investment option.

My financial adviser• I authorise for my financial adviser, and any financial

adviser that I, or a Dealer Group (i.e. a financial servicer’s Australian financial services licensee principal) appoint as my replacement financial adviser by notifying NAL (my financial adviser), to:

– transact on my behalf;– issue investment and corporate action instructions; and– request and receive information and reports about my

account and investments.• I understand NAL may refuse to act on my financial adviser’s

instructions and requests for information at its absolute discretion.

• I acknowledge that any withdrawal requests payable to a third party must be provided by me.

• I acknowledge that at times my financial adviser, or my financial adviser’s Dealer Group, may instruct NAL to change my named financial adviser (e.g. if the financial adviser sells his or her business). If this occurs, I authorise NAL to continue to honour the Adviser Service Fee arrangement and accept instructions from the new named financial adviser. This is subject to any express instruction I give to the contrary.

• I agree that NAL has no liability to me for acting on my financial adviser’s requests or instructions, or in reliance on information provided by my financial adviser or my financial adviser’s Dealer Group.

Adviser Service Fee• If I have selected one or more of the following Adviser Service

Fees to be deducted from my account in:

– question 27(a) (Adviser Initial Service Fee);– question 27(b) (Adviser Service Support Fee);– question 27(c) (Adviser Share Transaction Fee);

then:• I authorise NAL to deduct an Adviser Service Fee from my

account equal to:

– the amount I have selected in questions 27(a), (b) and/or (c); or – the amount that I or my financial adviser subsequently notify

NAL is the amount equal to the Adviser Service Fee,to pay my financial adviser for the services provided specifically in relation to my MLC Navigator Investment Plan Series 2 account;• I confirm that the Adviser Service Fee solely relates to the

services my financial adviser has agreed to provide me in relation to my MLC Navigator Investments Series 2 account;

• I acknowledge that:

– the Adviser Initial Service Fee is remuneration for services provided by my financial adviser;

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Applicant declaration continued

– the Adviser Ongoing Service Fee component of the Adviser Service Support Fee is remuneration for advice provided by my financial adviser;

– the Dealer Facilitation Fee component of the Adviser Service Support Fee is remuneration for advice and administration services provided by my financial adviser’s Dealer Group; and

– the Adviser Share Transaction Fee is remuneration for advice and services on listed investments provided by my financial adviser;

• I understand that the Adviser Service Fee is inclusive of GST;

• I understand and consent to the Adviser Service Fee being shared with other parties as outlined by my financial adviser;

• I understand that I can amend or cancel the Adviser Service Fee arrangement at any time by contacting NAL;

• I understand that I am responsible for assessing whether the Adviser Service Fee arrangement is, and continues to be, appropriate for me for the services I am receiving;

• I understand that the Adviser Service Fee arrangement may continue to be deducted, even if no services are provided until NAL becomes aware that the services have not been provided; and

• I understand that if I am a retail client, NAL is not responsible for ensuring that my financial adviser does not charge me advice fees on amounts borrowed to buy assets for me in contravention of the law.

Direct debit and Regular Investment FacilityIf I am using the direct debit facility for investments I have read the Direct Debit Request Service Agreement and the Service Contract.

Standing instructionsI acknowledge, if I have provided regular investment instructions, that the investments may be made until I cancel the instruction, and that an investment may be made without me having been given a current PDS or received notice of any material changes or significant events in relation to an investment nominated in the instruction.

I give NAL a standing instruction to withdraw units from my Service account to maintain a minimum balance in the Cash Account. I also authorise NAL to establish an investment in the Cash Account where I do not nominate the Cash Account as one of my investment options.

Applicant declarationI confirm that I am 18 years of age or over and as far as I am aware, everything I have provided in this Application Form and identification form, where applicable is true and complete. If there are any changes to this information in the future, I will advise NAL as soon as possible.

StatementsI agree to quarterly/annual IDPS reports and annual tax statements being made available on mlc.com.au

Offer within AustraliaI understand that this offer is made in Australia in accordance with Australian laws and my account will be regulated by these laws.

Notification of changesI understand that I will not be given advance notice of any changes that are not materially adverse. I am aware that any non material changes will be available on mlc.com.au and I can obtain a paper copy of these changes on request, free of charge.

Signature of Applicant One or AttorneyName

✗Date (DD/MM/YYYY)

Signature of Applicant Two or AttorneyName

✗Date (DD/MM/YYYY)

If signed by a Company: Companies must provide a list of signatories on the account, and must be signed by:• two directors, or

• a director and a secretary, or

• a sole director.

All signatories must be identified.

If signed under Power of Attorney: Attorneys must attach a certified copy of the Power of Attorney and identification for themselves (go to mlc.com.au to download the relevant identification form) if not already supplied. The Attorney hereby certifies that he/she has not received notice of any limitation or revocation of his/her Power of Attorney and is also authorised to sign this form.

Power of Attorney documents can’t be accepted by fax.

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This section is for financial adviser use only

Financial adviser detailsI declare that I’ve provided the client with the Financial Services Guide and Investment List and the PDS or disclosure document for each investment option chosen by my client and agree:

• that my remuneration specified in this form for the sole purpose of providing advice on my client’s account in MLC Navigator Investment Plan Series 2 and not for any other advice or service

• where the Adviser Service Fees are to be shared with other parties I have obtained and documented the client’s clear authority and consent for this to take place

• where my client has a Dealer Facilitation Fee, this fee is not greater than the Adviser Ongoing Service Fee and the amount deducted annually is not greater than 0.5% per annum of my client’s account balance calculated using their average account balance for the previous month

• to only provide instructions where my client has not withdrawn my authority to do so, and

• to review with my client the ongoing suitability of any investments I have recommended to my client.

Signature of financial adviser

Name of financial adviser

✗Date (DD/MM/YYYY)

Financial adviser detailsName Financial adviser code

Dealer Group Contact number

Your client’s NAB Customer number MEID (if known)

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This section is for financial adviser use only

Record of identification by AdviserFor Individual, Joint, Trust for Minor applicants and signatories, please complete the Record of identification below and attach copies of identification proof.

For all other types of applicants, please use the appropriate identification form on mlc.com.au

When completing FSC forms relevant to entities, attach copies of ̀Source of Verification’ used to verify the Entities and linked persons such as Signatories/Trustees and Beneficial Owners.

Applicant one Applicant two

ID Document Details Document 1 Document 2

Verified from Original Original

Certified copy Certified copy

Document issuer

Issue date or Execution date (Trusts Only)

Expiry date

Document number

Accredited English Translation

N/A N/A

Sighted Sighted

ID Document Details Document 1 Document 2

Verified from Original Original

Certified copy Certified copy

Document issuer

Issue date or Execution date (Trusts Only)

Expiry date

Document number

Accredited English Translation

N/A N/A

Sighted Sighted

If you are emailing this form, please include a copy of the client’s identification.

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Direct Debit Request Service Agreement

This Direct Debit Request Service Agreement (Service Agreement) contains the terms and conditions on which you authorise Navigator Australia Limited to debit money from your account and the obligations under this agreement.

You should read through the Service Agreement carefully to ensure you understand these terms and conditions.

All enquiries about your direct debit should be directed to us on 132 652 between 8 am and 6 pm AEST/AEDT, Monday to Friday.

Our commitment to youIf you complete a Direct Debit Request Schedule in question 15, you authorise us to debit a specified amount from your nominated Australian bank, building society or credit union account, and transfer the amount into your account with the Service. Debits will be for one off payments and/or for regular monthly payments, as requested by you on your application. Debits will be made on or around the preferred date nominated by you on your application. If no date is specified, debits may be made on or around the day of the month that we process your application. Where the due date for the debit falls on a non-business day, the debit will be made on the next business day. We will provide you with not less than 14 days’ written notice of any changes we propose to make to your direct debit facility. We and/or your financial institution may charge you a dishonour fee for debits that are returned unpaid and we may terminate your direct debit facility if debits are returned unpaid on three consecutive occasions.

We’ll keep all information provided by you, including details of your nominated account at the financial institution, private and confidential, and will use such information subject to our privacy policy.

We’ll promptly investigate and respond to any queries or complaints regarding debits. We’ll endeavour to forward a response to you within five business days. We may terminate this arrangement, but only by giving you not less than 14 days’ notice in writing.

Your commitment to usIt is your responsibility to check with your financial institution that direct debiting is available on your account prior to completing the Direct Debit Request Schedule in question 15. You must ensure at all times that sufficient funds are available in your nominated account to meet a debit on the due date. It is your responsibility to advise us if your nominated account is to be altered, transferred or closed. You are liable for any charges that may result from the use of the direct debit facility, including fees charged to us as a result of debits returned unpaid. These charges will be debited to your Cash Account. If any debit requested by you is not made, you remain obliged to pay any amount owing to us.

Your rightsYou may direct all enquiries regarding the direct debit facility to Client Services. You may request to defer or alter your direct debit facility, including any stops or cancellations, by giving written notice to us at least five business days prior to the next scheduled debit. You may cancel your direct debit facility at any time by giving written notice to us. Five business days’ notice is required for us to act on such a request. We’ll confirm to you that the debit has been stopped.

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For more information call MLC from anywhere in Australia on 132 652 or speak with your financial adviser.

Postal address: GPO Box 2567 Melbourne VIC 3001

Registered office: Ground Floor, MLC Building 105–153 Miller Street North Sydney NSW 2060

Email: [email protected]

mlc.com.au

A138

132-

0120

KIT A121833 - 0420