Mission Statement and Quality Policy - Galliker · 2017-03-03 · Mission Statement and Quality...
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Mission Statement and Quality Policy Customer orientation – Beyond logistics We align our services to the needs identified on the market and we aim at offering added value and benefits to our customers by providing them with innovative, efficient and, if reasonable, customized transport and logistics solutions. In this we attach great importance to achieving the best cost/benefit ratio. Our target is to create a long-term and cooperative relationship with our customers. Family Enterprise The Galliker family, as owner and guarantor of the company, feels committed to taking all strategic and organizational deci- sions with the purpose of continuing the almost 100-years old successful family tradition and not simply of achieving short- term profit. We think in terms of generations rather than in terms of quarterly results. Motivated employees We offer our personnel thorough and suitable training to support their professional advancement and promote their awareness of quality. We promote the long-term advancement of our employ- ees, starting from the systematic training of our apprentices, as a means of creating the roots of our committed and motivated Galliker team. Lived ethics Towards employees, customers, suppliers, the authorities and the public we wish to act in a loyal, credible, straightforward and honest manner and with integrity, thereby preserving our com- pany‘s good reputation. Our company culture is characterised by respect, appreciation and fairness. As a transport and logistics company operating at national and international level, Galliker Trans- port AG focuses on its core businesses Car, Cargo, Food and Healthcare Logistics. In each of these areas we aim at being among the best by providing good infrastructures, advanced sys- tems, modern vehicles as well as fully optimized processes and a constant drive to innovation. We direct our efforts to the following elements: 3080-en / 0815 Profitability and environment Galliker Transport AG acts according to economic principles – cost-conscious and performance-oriented. For this, we pro- mote ecological awareness by planning and building function- al and energy-saving infrastructures, by investing in advanced vehicle technologies and by evaluating and installing efficient and eco-friendly transport systems. At the same time we wish to give proof of our improved standards and to act conforming to the law by engaging in continuous improvement processes under the ISO 14001 guidelines and in binding CO 2 agreements. Highest quality We aim at most reliable results in every area by providing safe and well-controlled processes. In order to reach and keep up with this standard, we adhere to the following principles, among others: Quality assurance Management systems according to ISO 9001 / 14001 ensure transparent, systematic, targeted work processes and their on- going optimisation. Product safety We align our systems to the needs of our clients and of the legislator as to the safety of food, medicine and medical prod- ucts. We attach particular importance to the notions of hygiene, cleanliness and order. We comply with all the requirements of the ISO 22000 norm over the entire unbroken cold chain as well as with the GDP / GMP Directives. We adopt comparable stand- ards in order to guarantee diligence and safety in Car Logistics. Work safety Our staff‘s safety and health are one of our highest priorities. We therefore implement the recommendations contained in current directives and based on experience.
Transcript of Mission Statement and Quality Policy - Galliker · 2017-03-03 · Mission Statement and Quality...
Mission Statement and Quality Policy
Customer orientation – Beyond logistics
We align our services to the needs identifi ed on the market and we aim at offering added value and benefi ts to our customers by providing them with innovative, effi cient and, if reasonable, customized transport and logistics solutions. In this we attach great importance to achieving the best cost/benefi t ratio. Our target is to create a long-term and cooperative relationship with our customers.
Family Enterprise
The Galliker family, as owner and guarantor of the company, feels committed to taking all strategic and organizational deci-sions with the purpose of continuing the almost 100-years old successful family tradition and not simply of achieving short-term profi t. We think in terms of generations rather than in terms of quarterly results.
Motivated employees
We offer our personnel thorough and suitable training to support their professional advancement and promote their awareness of quality. We promote the long-term advancement of our employ-ees, starting from the systematic training of our apprentices, as a means of creating the roots of our committed and motivated Galliker team.
Lived ethics
Towards employees, customers, suppliers, the authorities and the public we wish to act in a loyal, credible, straightforward and honest manner and with integrity, thereby preserving our com-pany‘s good reputation. Our company culture is characterised by respect, appreciation and fairness.
As a transport and logistics company operating at national and international level, Galliker Trans-port AG focuses on its core businesses Car, Cargo, Food and Healthcare Logistics. In each of these areas we aim at being among the best by providing good infrastructures, advanced sys-tems, modern vehicles as well as fully optimized processes and a constant drive to innovation. We direct our efforts to the following elements:
3080-en / 0815
Profi tability and environment
Galliker Transport AG acts according to economic principles – cost-conscious and performance-oriented. For this, we pro-mote ecological awareness by planning and building function-al and energy-saving infrastructures, by investing in advanced vehicle technologies and by evaluating and installing effi cient and eco-friendly transport systems. At the same time we wish to give proof of our improved standards and to act conforming to the law by engaging in continuous improvement processes under the ISO 14001 guidelines and in binding CO2 agreements.
Highest quality
We aim at most reliable results in every area by providing safe and well-controlled processes. In order to reach and keep up with this standard, we adhere to the following principles, among others:
Quality assuranceManagement systems according to ISO 9001 / 14001 ensure transparent, systematic, targeted work processes and their on-going optimisation.
Product safetyWe align our systems to the needs of our clients and of the legislator as to the safety of food, medicine and medical prod-ucts. We attach particular importance to the notions of hygiene, cleanliness and order. We comply with all the requirements of the ISO 22000 norm over the entire unbroken cold chain as well as with the GDP / GMP Directives. We adopt comparable stand-ards in order to guarantee diligence and safety in Car Logistics.
Work safetyOur staff‘s safety and health are one of our highest priorities. We therefore implement the recommendations contained in current directives and based on experience.
