MIS @ Pepsico

Introduction to Information Systems

Information & Organizations

Business functions

There are 4 major business functions: Manufacturing & production. Sales & marketing. Finance & accounting. Human resources.

The order fulfillment process

Sales & Marketing systems

Manufacturing & production systems

Finance & accounting systems

Human resources systems

How MIS obtain data from Organization’s TPS

Role of Information Systems in a business

Firms invest in information systems in order to:

Achieve operational excellence. Develop new products & services. Attain customer intimacy & service. Improve decision making. Promote competitive advantage. Ensure survival

Information Technology improvements

Executive Support System (ESS) – ability to closely monitor sales/market share.

Decision Support System (DSS) – reduces costs of raw materials & supplies.

Packaging Application Expert (PAX) – automates production & logistical processes.

Transaction Processing System (TPS) – saves 30-50 thousand man hours weekly.

Management Reporting System (MRS) – eliminated “stales”, improved product quality, less waste & encompasses profit-vision.

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