Power SectorGroup -1 Group -1

Anima Roy Anima Roy N-11N-11J.K. VashishthJ.K. Vashishth N-29N-29Kapeesh RastogiKapeesh Rastogi N-31N-31Kavita SharmaKavita Sharma N-33N-33Kinshook ChaturvediKinshook Chaturvedi N-35N-35Mayank SwamiMayank Swami N-42N-42Nitin MarjaraNitin Marjara N-47N-47Zia Al Nasir KhanZia Al Nasir Khan N-86N-86

2

An Organization in the IndustryNorth Delhi Power Limited

• NDPL is a Joint Venture between Tata and Govt. of NCT as a result of the privatization of electricity distribution in Delhi.

• Tata Power Company Ltd. – 49 %, Tata Sons – 2 %, GoNCTD – 49 %

• Distributing power to 510 Sq. Kms. area of Delhi since July’2002

• Covers a population of 4.5 Million and 9,10,000 consumer base

• Having a Annual Load Growth of 7-10%

Geographic Description

NDPL

BSES Rajdhani

BSES Yamuna

NDMCMES

Business Operation of Organisation

Two main processes for UtilitiesTwo main processes for Utilities

Controlcenter

SubstationSCADA

Distributionautomation

Controlcenter

Transmissionautomation

SCADA (Supervisory Control And Data Acquisition System)

Transmission Network• Automation of All the grids and making them

unmanned.• Data of every equipment available at central control

center.• Operations of all the equipments can be done from

central Control Room miles away.• Safety enhanced as critical operations are done from

remote.

Benefits …

• Chances of manual error has been minimized as Grid stations are unmanned and centrally control

• As data is available for analysis of every event to Operator , Restoration of supply takes less time.

• Better monitoring of load shedding feeders thru load shedding application with block load shedding and restoration

• Application of Tagging ( control inhibit) ensures all safety precondition before start of Maintenance Work . PTW tagging is linked with interlock Scheme.

• Energy Audit available for further Analysis of lossess• Operation Monitoring reports( Bkr counter, OLTC counter etc.) available

for Better maintenance Planning • Limit Violation alarms for DC system , overloading etc help in prevention

of occurrence of any event .• ABT interface with load forecasting and load shedding.

NDPL ARCHITECTURE

Data Concentrator

I/C Bays33/66

T/F Bays

11 KVBays

SCADA Net on OFC

NDPL Net

Migration StageFinal Stage

CC

DC

ComDevice

DTU

DTU

Grid Station

Communication Link

HMI on Pear to Pear

DTU Located in• RMU• Auto re closure

IEC-101Mod bus

OFC

Link

IEC 60870-5-104

Communication Link

RF/ GSM

RS 232 / RS485 Serial Communication interface

IEC-60870-5-103/101 Mod bus Protocol

Remote Maintenance

ComDevice

DMS (Distribution Management System)

• Applications are made in which entire distribution network is mapped.

• All the equipments are shown in single line diagram.Benefits :• Analysis of system becomes easy.• Minimised outage time.• Less breakdowns.• Abnormal conditions are detected quickly.

DA (Distribution Automation)

Distribution Network• Earlier all the operations upto 11 KV are done by area

maintance staff. • Status of RMU’s installed will now be available on

central control room and operations upto 11 KV can be done by person in control room.

• Helps in fault isolation and quick analysis.• Load shedding becomes easy.• Customer Satisfaction

AMR(Automatic Meter Reading)

• All the connections above 11 KW are enabled with AMR.

• Modem is installed with meter.• No manual Reading.• High Accuracy.• Less processing time.• Tamper detection.• Billing cycle reduced.• Revenue is assured.

IT Implementation Track Record

14

Penetration of IT • Implementation of applications

• SAP ERP• DEBS, BBS, SUGAM, SHAKSHAT, AMR• SAMBANDH Consumer Care Module, Connection

Management, Meter Management, Enforcement Modules, Record Management System.

• KM Portal-SANCHAY, NDPLoPEDIA• BW Portal for reporting• BSC through SAP-SEM• Exchange

• Integration with SCADA and GIS• Primary Data Center• Secured Enterprise network• ISO 9001 & ISO 27001• Enlightened & Trained Users• FM / Application Outsourcing

15

Quality Assurance

• Received ISO 9001:2000 accreditation for IT

• Quality assurance through ISO procedures for Software Development & Maintenance Facility Management

• Payment through Web site (SUGAM) VeriSign Ver 3.0 certified

• Audit of major applications, servers & network through external agencies

• Continuous improvement in security features.

16

SAP Competency Centre

• Developed SCC (SAP Competency Center)

• SAP Certified Consultants – 15

• Assignments for external trainings & consultancy 2 with SAP India Ltd.

10 with Siemens

17

Integration of Application's

Management of Improvements

IT Initiatives

17

100

142

82 2 80 0 0

51

93

47

17 17

38

10

716

8 125

86

101520

9

020406080

100120140160

2002 2003 2004 2005 2006 2007 2008

Year

Num

ber

of In

itiat

ives

Software Initiatives

Hardware Initiatives

Network Initiatives

Operational Initiatives

20

Conforming to Expectations

• SAKSHAT Single window for complete consumer information comprising of– Connection details– Meter details– Meter readings– Billing – Regular, installment– Payments – Energy, Non-Energy, Theft– Journal Entries

• SARANSH for facilitating printing of consumer friendly ledger

• Centralized data repository by merging 12 application databases and web based interface for– 130 plus ready reports & 1000 plus possibilities– Customized Dash boards– Drill down facility in reports for exhaustive analysis– Online help with search facility

Internal CustomersInternal Customers

21

• Enterprise Resource PlanningSAMANVAY (SAP ECC 6.0) FI, CO/FM, PM, PS, MM, HCM, BW & SEM People Integration – EP/ESS Information Integration – BW

• Workforce Satisfaction Implemented in-house developed workflow based Employee

Help Desk Software for handling all requests and grievances related to IT, Admin, Finance etc. (SARTHI) which is available through Web / Phone

Library Management Software

Contd….

Conforming to ExpectationsConforming to Expectations

Internal CustomersInternal Customers

22

• Total IT enablement of HR and administrative functions including

Payroll Organizational Management Training & event Management Performance Measurement System SAP SEM – Balanced Scorecard SAP – Employee Portal

• Faster and speedier decision making through Generation of daily flash Report for Load Dispatch Centre. MIS Generation at Grid stations SAMIKSHA for Meeting management

Contd….

Conforming to ExpectationsConforming to Expectations

Internal CustomersInternal Customers

23

• Macromedia Breeze for Online SurveysOnline Surveys Safety & other QuizzesSafety & other Quizzes E learning Tutorial Using Windows messengerE learning Tutorial Using Windows messenger

• IT Project Repository For Project and Task monitoring For Project and Task monitoring Project approvalsProject approvals Microsoft Visual source safe for source code Microsoft Visual source safe for source code

maintenance of applicationsmaintenance of applications

Contd….

Conforming to ExpectationsConforming to Expectations

Internal CustomersInternal Customers

24

• Customer Relationship Management through Web site (SUGAM)

Daily updated Billing Data Energy Consumption Details available for the first time in

India Printing of Duplicate Bill available through Web-site Bill details & Demand Note details through e-mail & SMS Single Window Option for all Services related to Billing Service Forms Available on Web-site (SUGAM)

• Automated & Timely Service handling through CRM of SAMBANDH

• SMS enabled Trouble Call Management System (SANCHAR)

• IVRS

Conforming to ExpectationsConforming to Expectations

ConsumersConsumers

25

Business Associates Expectations

• Implementation of Bills Inwards Receipt & Dispatch System (BIRD)

To track and monitor the invoices submitted by Business Associates

Inbuilt workflow capabilities Escalation mechanisms Integrated with SAP for vendor information Status of bill payment can be viewed through Web Site

(SUGAM)

Thanks