MIS Final 9a7
Transcript of MIS Final 9a7
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Information System
Hardware Software
Data
Network Procedures
People
Hardware
Software
People
Data
ApplicationApplication
An Information System (IS) collects, processes, stores,
analyzes, and disseminates information for a specific purpose
Application.
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Information System Resources
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DATA WORKERSDATA WORKERS
STRATEGIC LEVELSTRATEGIC LEVEL SENIORSENIOR
MANAGERSMANAGERS
MANAGEMENT LEVEL MIDDLEMANAGEMENT LEVEL MIDDLE
MANAGERSMANAGERS
OPERATIONALOPERATIONAL
OPERATIONAL LEVELOPERATIONAL LEVEL
MANAGERSMANAGERS
KNOWLEDGE LEVEL KNOWLEDGE &KNOWLEDGE LEVEL KNOWLEDGE &
Marketing & Sales MANUFACTURING FINANCE ACCOUNTING HUMANMarketing & Sales MANUFACTURING FINANCE ACCOUNTING HUMAN ResourceResource
Different Information For Different Users
KIND OF SYSTEM GROUPS SERVEDKIND OF SYSTEM GROUPS SERVED
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Information SystemClassification By Support Function
Operational Managers
Data Workers
Middle Managers
Senior Mgr
ExecutiveSupportSystem
ExecutiveSupportSystem
ManagementInformationSystem
ManagementInformationSystem
DecisionSupportSystem
DecisionSupportSystemIntelligent
SupportSystems
IntelligentSupportSystems
KnowledgeManagementSystem
KnowledgeManagementSystem
OfficeAutomationSystem
OfficeAutomationSystem
TransactionProcessing
TransactionProcessingSystemSystem
5-year
salestrend
ProfitP
lanning
5-year
budget
forecast
ing
Produc
tdevelo
pment
SalesMa
nagement
InventoryControl
Annualbu
dget
ProductionS
cheduling
CostAnalysis
PricingA
nalysis
Systemsupport
WordProcessing
Desktop
Publishing
OrderProcessing
Fulfillment
MaterialMovement
A/R,A/P
,GL
Payroll
POS
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Types of Information Systems0
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Airline services
Airline service main objective is to move peoples andgoods from one part of the world to other location,safely and in time.
People look for good service from airline industry. Feware listed below : Scheduling of flights
Convenience of traveling
Cost Comfort
Food quality
Hostility and treatment by the staff
Facilities at the airport.
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Functions - Airline
OperationsFinance/
AccountingMarketing
Flight
Operation
Ground
Support
Faculty
Maintenanc
e
Catering
Airline
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Information System for Airline Service
Passengers Database Airline service MIS must be designed so that it supports for collecting all
types of information.
They may want to revise the schedules of the flight, which suits thepassengers needs.
Some-times it needs to discover service package for particular group ofpassengers. It requires passengers profile to be built up.
To satisfy all these needs following data is important to be handled : Name, Contact number and address
Type, Class and purpose of travel Destination and duration of stay
Food habits (Veg, Non-Veg etc.) Language and communications needs
Service expectation (Before and after journey)
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Functional Aspects of the MIS
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Financial Management Information Systems
Financial MIS:provides financial information to
all financial managers within an organization
Profit/loss and cost systems
Auditing
Uses and management of funds
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Financial Management Information Systems
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Manufacturing Management Information
Systems
The manufacturing MIS subsystemsand outputs monitor and control theflow of materials, products, andservices through the organization
Design and engineering
Production scheduling Inventory control
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Manufacturing Management Information
Systems
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Marketing Management Information Systems
Marketing MIS: supports managerial activities
in product development, distribution, pricing
decisions, promotional effectiveness, and sales
forecasting
Marketing research
Product development
Promotion and advertising
Product pricing
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Marketing Management Information Systems
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Human Resource Management
Information Systems
Human resource MIS: concerned with activities related
to employees and potential employees of an organization
Needs and planning assessments
Recruiting
Training and skills development
Scheduling and assignment
Employee benefits
Outplacement
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Human Resource Management
Information Systems
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Level 0
CUSTOMER
Flight
Availabilities
Booking
Serve theRequest
Issue Ticket
A
IRLINE
SYSTEM
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Level 1:-
Enquiry
AirLineDB
CUSTOMER
Log InBookin
gApprovin
g
CustomersDB
TouristAgent DBs
Web Admin
Sear
c
h flights
Respon
se
availa
bilit
yR
egiste
r
Fillform Authenticat
e
IssuesTickets
updatesA
ddin
g
reco
rds
Updating
seats
Register
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Login
ResponseAvailability
Enquiry
Level 1:- AirLineDB
CUSTOMER
Booking
Approving
CustomersDB
TouristAgent DBs
Web Admin
Searchflights
Registe
r
Fillform Authenticat
e
IssuesTickets
updatesA
ddin
g
reco
rds
Updating
seats
Register
1 2 34