Minutes of the PRE-BID meeting held with vendors for ... · Optical Distortion The iris image...

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Minutes of the PRE-BID meeting held with vendors for supply of equipment

to the Village / Ward Volunteers and Village/Ward Secretariat functionaries

in Andhra Pradesh.

Date: 13th August, 2019

Time: 11 am to 7 pm

Venue: Commissioner, PRRD Office, Tadepalli, Guntur.

Chaired by: Shri N.Bala Subramanyam, IPS, CEO-RTGS Shri M. Girija Shankar, IAS, Commissioner Panchayat Raj

The following participants were present:

S.No Company Name 1 Airtel 2 Reliance Jio 3 Samsung 4 Lenovo 5 Lava 6 Celkon 7 Mantra 8 Novatium 9 Strategic solutions 10 Tamogna 11 Kamineni 12 Analogics 13 Sumni 14 Trigyn Technologies 15 Power craft 16 Bio enable 17 Wearberry 18 Linkwell Telesystems Pvt Ltd 19 Ascenr e digital 20 Precision Group 21 LG Electronics 22 Idemia 23 Karvy Data Management 24 Tatvik 25 Macro chip IT infra 26 Netcom IT 27 Sai technologies

Andhra Pradesh Backward Classes Cooperative Financial Corporation 2

Selection of suppliers for supply of equipment to the Village / Ward volunteers and Village / Ward Secretariat

functionaries in Andhra Pradesh

28 Aratek Innovation Pvt Ltd 29 Access Computech Pvt Ltd 30 Oasys systems 31 SSJ retail ltd 32 Axis Bank 33 Entro labs 34 Eze tap 35 NICPL Automation 36 Next Biometrics

1. CEO-RTGS Chaired the meeting. 2. Mr. N. Girija Shankar, IAS has introduced and elaborated the objectives, Procurement process

and the intended purpose of the procurement of the scheme. 3. The team has explained the presentation and the entire RFP process and its various aspects

including technical specifications, RFP process & timelines, Eligibility criteria, Supplier responsibilities, bidding forms, service level agreements and penalties, Payments terms and special terms and conditions.

4. Various vendors raised concerns on various aspects of the RFP and requested changes to some clauses of the RFP. The queries noted below.

5. Please refer following section for revised content of the RFP

Other conditions 1. Joint Venture or Consortium or Joint Bids - “Allowed” – The consortium (maximum

6) should have members who can supply Equipment Set 1 and Set 2 and Network Operator (GSM Services). Any of the consortium members must be made responsible as the Lead bidder and will be responsible for providing Managed services and ensuring that the equipment should be operational including the services Agreement among the parties must be shared with the clear demarcation for Roles and Responsibilities of each Partner. — The telecom network providers and IRIS scanner suppliers can form a consortium

with more than one bidder. 2. Change in the Reverse Procurement Clause:

Original Clause – 12.6 of RFP Revised Clause – 12.6 of RFP

In case, if any bidder decides to lower the price in the last 5 minutes of the reverse auction duration, then the duration of the reverse auction will be extended for additional 30 minutes to enable other bidders to participate further. Only 3 such extensions are permissible.

In case, if any bidder decides to lower the price in the last 5 minutes of the reverse auction duration, then the duration of the reverse auction will be extended for additional 30 minutes to enable other bidders to participate further. There is no limit on such extensions permissible.




Annexure I – Revised Specifications for IRIS, Fingerprint

Scanner and Handheld Device

1. Minimum specifications for IRIS Scanner for Authentication purpose

Device Characteristics Recommended Specifications

Spatial Resolution > 50% at 1 LP/mm.

Pixel Resolution > 10 pixels/mm

Image Margins Left & right >= 0.6x iris radius. Top & bottom >= 0.2x iris radius

Imaging Wavelength Approximately 700-900 nm

Pixel Depth Minimum of 8 bits/pixel

Sensor Signal to Noise Ratio Noise should not be observable in the captured image

Scan Type Progressive

Output Image

IMAGE_TYPE_CROPPED_AND_MASKED with JPEG2000 compression; needs to comply with the ISO standard for Iris Image Record (IIR) i.e. ISO/IEC: 19794-6:2011, Section 6.1, 6.4.

Contrast The iris image should have good grey level separation between the iris and sclera and between the iris and pupil and should have sufficient contrast to reveal the iris texture.

Optical Distortion The iris image should not exhibit effects of optical distortion including spherical aberration, chromatic aberration, astigmatism and coma consistent with standard optical design practices

Noise No image resizing. No image manipulation other than recommended by IMAGE_TYPE_CROPPED_AND_MASKED. Single pass JPEG 2000.

Capture Mode Auto capture with built-in quality check

Capture time = 100

Safety (Optical) Exempt Group per IEC 62471:2006-07

Operational Performance FRR < 1% at FAR of 1 in 1,00,000 with images conforming to IMAGE_TYPE_CROPPED_AND_MASKED of size 3.5KB




2. Minimum specifications for Finger Print Scanner for Authentication purpose

Device Characteristics Recommended Specification

Minimum Platen Area

Optical/multispectral/capacitance technology

1. If platen area is 15.24 mm x 20.32 mm or more: 1.1 Provisional certificate would be issued without any field testing; 1.2 Final certification would be subject to sensor-extractor meeting




Device Characteristics Recommended Specification

Extractor & Image

Template Standard

ISO 19794-2 for fingerprint minutiae template and ISO 19794-4 for Fingerprint Image Template

Maximum Acquisition

time(Placement to

Template) < 2 secs

Audio/Visual

indication

A/V indication either at device level or at application level for indicating various events like:

a) Indication for placing finger

b) Start of capturing

c) End of capturing

Liveness Detection Mandatory

Latent detection Mandatory

Platen

Rugged, minimum IP 54 rating preferable

Prefer scratch resistant features

Preferred Operating

Temperature 0 to 45 degree Centigrade

Preferred Storage

Temperature 0 to 50 degree Centigrade

Preferred Humidity 10 to 90%

ESD >= 8Kv

Environment, health and

safety ROHS certification

Safety UL or IEC60950 compliance

EMC compliance FCC class A or equivalent

Operating system

environment Vendor needs to declare the compatible operating system

Connectivity

1. Standard USB connectivity for PC based application.

2. Connectivity for POS devices.

Note: The devices should be RD certified and valid during the entire contract period. The

bidder / OEM is required to submit the RD certificate at the time of bid submission




3. Minimum specifications for Handheld Device

Sl. No Feature or Functionality Specification 1. Make to be specified by the bidder

2. Model to be specified by the bidder 3. Processor 1.80 GHz Octa core Processor or higher

4. RAM Min 2 GB or Higher

5. Storage Min 16 GB or Higher

6. SIM Single SIM or above

7. Network Technology Should support all frequencies of GSM as listed by TRAI/WPC supporting 4G networks

8. Display Min 5.5 Inches or Higher

9. OS Android 9.0 or Latest

10. Resolution 1520 x 720 pixels or Higher

11. Front Camera Min 5 megapixel

12. Rear Camera Min 8 megapixel 13. Universal Port Type C or Micro USB

14. Bluetooth Min v4.2

15. Wi-Fi 802.11 b/g/n or higher 16. Battery Capacity 3800 mAh or higher and should be CE certified

17. Headset Port 3.5 mm

18. Onsite Support 3 Years

19. Launch Date Launched in last 12 months

20. Certification

BIS Certified In case any bidder doesn’t have BIS certification as on the date of the bid submission and proposes to submit the BIS certification before the schedule delivery, they shall submit an undertaking to this effect along with a BG for Rs. 1 Crore, valid for 3 months and the BG will be fortified in the event of non-submission of the certificate before the scheduled delivery and the vendor shall be blacklisted for a period of 1 year. In case the bidder fails to submit the requisite undertaking and the BG along the Bid, such bids will not be considered valid.

The devices should be CE / CB / FCC / RoHS and backed by NABL certified product The suppliers may choose to get the devices certified by STQC / CDAC on the specifications by the bidder. The condition of providing BG is still applicable

21. Benchmarks

Mobile XPRT-2015 Performance Rating 100 or more. UX Rating – 90 or more. Full disclosure report has to be submitted by the bidder. Or The suppliers may choose to get the devices certified by STQC / CDAC on the specifications by the bidder. Full test report needs to be submitted by the bidder

22. Mobile Device Management (MDM)

Password Protection

Password reset




Sl. No Feature or Functionality Specification Remote Device wipe

Remote Lock

23.

MDM Security

Push / Distribute Apps to Devices

24. Secured Web Browser

25. Application Blacklisting / Whitelisting 26. MDM Reporting Real time dashboards

27. SAR (Specific Absorption Rate) below 1.6 w/kg

The bidder shall submit the SAR Certificate along with the bid. In case any bidder doesn’t have the SAR certification as on the date of bid submission, a declaration needs to be submitted along with the bid stating that the SAR certification will be provided before the scheduled delivery of the equipment.

28. SD Card Provision Yes

Note:

The Lead Bidder should provide a portal with an online dashboard with the following data insights

and reports but not limited to:

1. Current Status of Device (Mobile, IRIS & FPS): Active/ Shutdown/Repair

2. Last used Date & Time

3. SLA monitoring

4. Bill metric Tool

GoAP shall provide the necessary infrastructure for hosting of Portal. However, it shall be

maintained by the Lead Bidder.




Annexure II – Details required by the bidder for KYC

registration (To be submitted by Bidder on original letterhead) [Date] To

The Chief Executive Officer

Real Time Governance Society (RTGS)

Block 1, Andhra Pradesh Secretariat,

Velagapudi, Guntur district, Andhra Pradesh

Subject: RFP for Procurement of GSM Mobile services for Village / Ward Volunteers and

Village / Ward Secretariat functionaries in Andhra Pradesh , Dated xx/xx/2019

Sl No Field Name Format

E.g. Date of Birth DDMMYYYY

Name Text

Aadhaar number Numeric




Annexure III – List of Revenue Divisions and Mandals in

Andhra Pradesh

Enclosed separately




Annexure IV – Revised Eligibility Criteria

# Qualification Criteria Bidder Compliance Requirements

Supporting Documents

1

Bidder should be a Legal entity

(Company)

Registered under the Companies Act

1956 / 2013 and should be operating in

India at least for the past three (3) years.

The Bidder should have been in the

business of providing equipment for not

less than 3 (three) years in India.

The bidder/OEM should have been

certified as Registered Device – Level 0

by UIDAI and STQC.

The certificate issued should be valid at

the time of submission of the bid. The

bidder should guarantee that the

certificate will be kept valid for 3 years.

Must

Meet

1. Copy of Certificate of registration of the bidder’s Company/ Certificate of Incorporation from Registrar of Companies (ROC), Ministry of Company Affairs, Govt. of India;

2. Device Vendor / Manufacturer to furnish the

following i. STQC issued Public Device Certificate Copy ii. STQC issued Registered Device Certificate Copy iii. UIDAI issued Registered Device Certificate

Copy

2

At least one of the consortium

members must be a Manufacturer

(OEM) / Authorized dealer & should

have previous experience of

supplying (at least 1 Lakh devices)

Must

Meet

For Manufacturers

— Copy of Udyog Aadhaar Memorandum (UAM) Or Copy of Entrepreneur Memorandum-II (EM)

— Copy of Factory License

For Authorized Dealers

— Copy of the License under Shop and Commercial Establishment Act.

— Copy of Trade License Should furnish at least 2 work orders & completion certificates for similar projects which includes supply of equipment i.e. PoS machines, Finger Print Scanners, IRIS Devices, Handheld devices and servicing including warranty support undertaken in the last 5 years, preferably to any Government agency / Semi Government / PSUs / PSU Banks / Telecommunication companies in India. The consortium members must have work orders / completion certificates for each of the devices (similar to equipment set 1 and 2 under this RFP) as follows






1. Cumulative of 20,000 IRIS devices in not more than 3 work orders

2. Cumulative of 30,000 Finger print scanners in not more than 2 work orders

3. One Lakh Handheld devices or mobile phones in not more than 2 work orders

These work orders / completion certificates must have been delivered in the last 3 years to any Government agency / Semi Government / PSUs / PSU Banks / Telecommunication companies / Corporates in India

3

The Net Worth of the Lead Bidder

and partners must be positive as on

15/07/2019.

Must

meet

A certificate from the Chartered Accountant clearly

stating the Net Worth as on 15/07/2019 as per the

format provided in 3.1.8 of Part 3 – Bidding Forms

Note:

In case if any bidder provide the Net worth of the

Parent company or 100% subsidiary, then the Parent

company shall be 100% liable for all the contractual

terms and conditions for the entire term of the Project.

4

The Lead bidder of the consortium

should have turnover of at least INR 100

Crores in any of the last 3 audited

financial years as on 31/03/2019.

Turnover for Equipment Set 1

The bidder supplying Equipment set 1



financial years as on 31/03/2019 from

Sale of Biometric Devices Turnover for Equipment Set 2

The bidder supplying Equipment set 2


Must

meet

Certificate from Chartered Accountant as per the format

provided in Section 3.1.8 of Part 3 – Bidding Forms along

with Profit & Loss Statements and Balance sheets for

the said period.

The bidder shall also submit the ITRs for the last 3

financial years as on 31/03/2019







financial years as on 31/03/2019 from

Sale of Electronics Goods

5

The Manufacturer (OEM) of Equipment

Set 1 and Equipment Set 2 should have a

valid ISO 9000:2001 or later Certification

as on the date of submission of the Bid.

Certification under process will not be

considered

Must

meet

Copies of the valid, current

Certificates from authorized agencies.

6 The bidder should submit valid

documentary proof GSTIN number

Must

meet

• Copy of GSTIN

• Copy of PAN

7

The Consortium partner supplying

Equipment set 1 and Equipment set 2

(Manufacturer or OEM or Authorized

Dealer) should appoint a support

engineer at each district of AP within 7

days of award of the contract.

Must

meet

• An undertaking needs to be provided by the bidder to appoint the support engineer at each district within 7 days of award of contract. (Refer Annexure V)

• The following documents need to be provided after the appointment of the support engineers

o List of support engineers deployed o Bio-Data of the support engineers o Certificate from HR Department providing

the details of support engineers employed by the company

8

The Consortium Partner supplying

Equipment Set 1 and Set 2 should have

office at AP within 15 days of the award

of the contract.

Must

meet

• An undertaking needs to be provided by the bidder to setup an office at AP within 15 days of award of contract. (Refer Annexure VI)

• Copy of GSTIN indicating the registered address in AP.




Annexure V - Declaration that the Supplier will appoint a

support engineer at each district of AP

(To be submitted on the Letterhead of the responding agency)

{Date}

To,



Block 1, Floor 1, Andhra Pradesh Secretariat,

Velagapudi, Guntur district,

Andhra Pradesh

Ref: RFP Notification on

Subject: Self Declaration

Dear Sir,

We confirm that our company or our consortium partners, ____________, is / are will appoint a

support engineer at each district of AP within 7 days of the award of the contract to ensure support

services of the Equipment Set 1 and Set 2 that are being supplied and to adhere to the SLAs

prescribed under this tender. The following documents will be submitted post the appointment of

the support engineers.

o List of support engineers deployed including contact details o Bio-Data of the support engineers o Certificate from HR Department providing the details of support engineers employed by the

company

Place:

Date:

Company Seal:

Authorized Signatory’s Signature:

Authorized Signatory’s Name and Designation:




Annexure VI - Declaration that the Supplier will setup an

office at AP (To be submitted on the Letterhead of the responding agency)

{Place}

{Date}

To,



Block 1, Floor 1, Andhra Pradesh Secretariat,

Velagapudi, Guntur district,

Andhra Pradesh

Ref: RFP Notification on

Subject: Self Declaration

Dear Sir,

We confirm that our company or our consortium partners, ____________, is / are will setup an

office in AP within 15 days of the award of the contract under this tender. We confirm that we will

submit the GST document indicating the address of registration in AP.

Place:

Date:

Company Seal:

Authorized Signatory’s Signature:

Authorized Signatory’s Name and Designation:




Annexure VII – Commercial Proposal The Bidder shall fill in these Price Schedule Forms in accordance with the instructions indicated. The list of line items of the Price Schedules shall coincide with the List of Equipment and Related Services or software specified by the Procuring Agency in the Schedule of Requirements.

• All prices quoted to be in Indian Rupees (INR) only

• No escalation in price is allowed for next 5 years.

• No Other taxes and duties other than GST will be paid on these items

• All Equipment mentioned here shall comply with technical specification mentioned at section IV

• Each row item of the format should be filled with one single item only

• Handwritten price schedule will not be acceptable

• Form should be filled in English only.

• Incomplete forms will be summarily rejected,

Note: Government/Procuring Agency shall have the right to negotiate the price quoted for equipment

specified by the bidder.

Real Time Governance Society, Government of Andhra Pradesh

Selection of suppliers for supply of equipment to the Village / Ward volunteers and Village / Ward Secretariat functionaries in Andhra Pradesh

A B C D E F G H I

Sl No.

Equipment Total Quantity (Approximate)

Cost of component per

Month (INR)

GST for Component per

Month (INR)

Cost of Servicing under Warranty per Month (INR)

GST for Servicing under Warranty per Month (INR)

Total Cost of Component including services & GST

per Month (D+E+F+G)

Total amount to be paid per Month

(C * H)

1 Equipment Set 1

A IRIS Device 74,720 U1 M1

B Fingerprint Scanner 2,70,375 U2 M2

2 Equipment Set 2

A Handheld Device 2,70,375 U3 M3

B SIM Connections 2,70,375 U4 -- --

3 Total Cost for Set 1 and Set 2

Sum of (1A, 1B, 2A and 2C)

4

MDM Software for all the Handheld devices to be considered for independent reverse auction

2,70,375 V5 M5

5 Total Cost including MDM




Note:

1. Please refer to the reverse auction procedure mentioned at section 12 of the RFP. 2. Separate reverse auction will be performed for devices + SIM connections ( 1A, 1B, 2A, 2B ) and for MDM

( 4) and lowest cost bidders will be selected. 3. The selected bidder of the devices shall have to implement selected MDM software.

Name of lead Bidder:

Authorized Signature of lead

Bidder:

Payment Terms: The supplier will be paid

a. 80% of the Total cost of devices including GST, Quarterly cost of MDM and Quarterly Connection Charges in 8 equated Quarterly instalments spread across 24 months or 2 years after duly deducting the Penalty amount, if any, incurred by the Supplier during that particular quarter

b. 20% remaining payment for the total cost of devices including GST will be released after completion of the term of the contract i.e. 3 years after duly deducting the Penalty amount, if any, incurred by the Supplier during that particular year

c. The payment of GST amount shall be as per prevailing Law.




Annexure VIII: Technical Proposal

1.3.1. Technical Demonstration:

Only those bidders who meet the eligibility criteria mentioned at section 1.3 and shall be invited to make the demonstration to the Technical Evaluation Committee. Demonstration made by the Bidders will be assessed on the below parameters:

S. No. Criteria

1

Proposed methodology covering the following: • Understanding of Scope of Work • Scope split between the consortium partners • Project controls, delivery management and quality assurance plan • Support plan, district level resources and network, standard

warranty applicable of each device • Contingency Plan

2 Compliance of the Technical specifications of the Equipment set 1 and Equipment set 2

3

Demonstration of Service delivery: Functioning of the equipment together as one unit for service delivery needs to be demonstrated for all the features mentioned in the RFP and its corrigenda. For this purpose, a mobile application will be provided to all the eligible bidders. The given mobile application shall be loaded in the device to demonstrate the mechanism of service delivery.

Note: The financial bids of those bidders who are qualified in the Technical

Demonstration will be processed.

3. The following are clarifications issued for the Pre-bid meeting



Sl No

Company Name

S. No. RFP Page Relevant Section/ Annexure of the

RFP Relevant Content of RFP Agency Query / Clarification Remarks Response

1

Samsung India Electronics Private Ltd

Pg. 39 Display Min 5.5 Inches or Higher To amend as 6 inches or Higher

As the department is buying mobile for Common service centers, higher screen size of 6 inch or above, will help the clear view of application and visibility of multiple icons and user friendly to customers

The technical specifications mentioned in the RFP are minimum requirements. Bidders are free to propose higher specifications against the given ones. Please refer to Annexure I for revised specifications of all equipment.

2


Pg. 40 Resolution 1080x1920 pixels or Higher To amend as 1520 x 720 Pixels

Full HD is available in mid and premium mobile segment, hence request the department to amend with HD+ Resolution at 1520* 720 Pixels resolution

Agreed. Please refer to Annexure I for revised specifications of all equipment.

3


Pg. 40 Universal Port Type C To amend for Micro USB

Since C Type is only applicable Premium segments, hence request the department to amend with Micro USB based port for Charging and data transfer. Secondly most of the FPS is available only with Micro USB connectivity

All devices should provide USB connectivity of C Type / Micro USB. However, the IRIS and Fingerprint Scanner should comply with STQC / UIDAI specifications. The biometric devices when connected either directly or with a connector to the mobile device, they must function as single unit to perform desired operations. If the connection is through a connector: The cost of the connector is to be borne by the Lead bidder. The cost of the support of the connector along with all the three devices during the entire contract period must be borne by the Lead bidder.

4


Pg. 40 WI-FI 802.11 a/b/g/n To amend as 802.11 b/g/n

Since dual band Wi-Fi is available only in the Premium mobiles segments, hence request the department to amend with single band 802.11/b/g/n

Please refer Annexure I for revised specifications of the devices

5


Pg. 40 Battery Capacity 3800 mAH or higher To amend as 4000 mAH or higher

Higher battery capacity of 4000mAH gives operations for the complete day, keeping the fact that the mobiles will be used in Remote districts, hence higher battery capacity is ideal for the Tender

Please refer point no 1

6


Pg. 40 Benchmarks

Mobile XPRT-2015 Performance Rating 100 or more, UX Raing-90 or more. Full disclosure report has to be submitted by the bidder

STQC /CDAC Certification

Request to amend as STQC/CDAC certification in place of Benchmarking, since benchmark of 2015 is very old and test reports aren’t generated properly. STQC/CDAC certification is very authentic for the Tender

Benchmarks: Mobile XPRT-2015 Performance Rating 100 or more. UX Rating – 90 or more. Full disclosure report has to be submitted by the bidder. Or STQC / CDAC certified handheld device. Full testing report has to be submitted by the bidder before the scheduled delivery as per the RFP.



Sl No

Company Name



7

Aratek Biometric Technology Co., Ltd

9

1.1 1.1.1 Equipment

Set 1: Finger Print Device + Iris

Device 1.1.2 Equipment Set 2: Hand held

device + GSM SIMs

Hand held terminal +finger Print device as combo can

be considered No change. As per RFP conditions

8 Evolute Systems Pvt. Ltd

Pg. 2 Point 1 Equipment Set 1 and 2

It is feasible to have all 4 modules integrated in a single device meeting the technical expectations instead of procuring all separate. It will be convenient to carry an integrated device and manage the same as well instead of loose components. Request to consider integrated device choices too.

No change. As per RFP conditions


Pg. 27 1.3 Section III Eligibility Criteria

All eligibility criteria’s mentioned are too stringent and will not allow many Indian OEMs to participate in the bid and hence request to relook in same, mainly Point 2 and 4

Please refer to Annexure IV for revised Eligibility Criteria


Pg. 39 2.1.7 Technical Specifications

1b. Handheld device Please specify the need to have Type C connector only. Request to allow other USB connector options as well

Please refer to response to point no 3



2a. Handheld device The specifications seems to be more of a mobile phone than a handheld device. Please clarify.




2a. Handheld device Please specify the need to have Type C connector only. Request to allow other USB connector options as well



Pg. 61 3.1.10 Price Schedule: Payment Terms

Looking at the commercial scope of project request authorities to consider partial advance payments as well instead of only OPEX model with quarterly payouts

Payment Terms amended as follows a. 80% of the Total cost including GST in 8 equated

Quarterly installments spread across 24 months or 2 years, after duly deducting the Penalty amount, if any, incurred by the Supplier during that particular quarter

b. 20% remaining payment including GST will be released after completion of the term of contract i.e. 3 years after duly deducting the Penalty amount, if any, incurred by the Supplier during that particular year



Sl No

Company Name



14 Access Computech Pvt Ltd

One basic query is that for OEM it becomes difficult to supply on monthly or quarterly payment basis. And the same may also turn out more expensive to the buyer.

Please refer Point No 13


26 Bid Security & Performance Security

Performance Security will be collected by the Procuring Agency at the time of order placement which will be 5% of the total order value

1. Can you consider doing it away or reducing as the payment is on quarterly basis. 2. Instead of Total order value please consider Total basic order value excluding GST

As per RFP conditions


27 1.3 Section III - Eligibility Criteria.

The bidder should provide devices which are upgradable to Level 1 with no additional cost

The devices cannot be upgraded on the field. That means only physically changed or altered, the same can be done only if the devices from the buyer end is collected at a common location in each district, also any physically damaged devices will not be replaced or upgraded. Also the devices will only be upgraded if UIDAI discontinues the use of Level 0 devices, as long as UIDAI allows the usage till that time it should be allowed.



32 2.1.2.d

Each Supplier needs to submit Performance security of 5% of the each order value.

Please consider single performance security. Otherwise providing multitude of PBG shall entail cost and time for paperwork at issuing bank

The Performance Security will be collected from the Lead bidder. I.e. 5% of the Total order value. The Performance Security will be revoked in case of any breach or non-performance to the contractual obligations by any member of the consortium


34 8 Title, Identification, Ownership of Equipment

As this is a quarterly payment contract. Supplier would need recourse to ownership of equipment in case of non-payment to supplier due to non-attributable cause of supplier. Suitable exit clause be defined in the RFP to safeguard the interest of the Equipment supplier

1. Ownership of devices shall vest with the supplier till the time payments are fully received from the Government.

2. In case of failure of performance during the contract, the ownership of the devices shall be transferred to the Government. Terms of the payment and penalties will be applicable only till the point of termination of the contract.



Sl No

Company Name




35 11 Insurance.

Supplier can take Insurance to cover all risks or damages if caused by natural calamities. Theft is normally not covered as the equipment is not in custody or ownership of the supplier, in case of theft coverage the buyer has to provide the FIR or the Police complaint intimation copy.

The FIR copy will be provided by the user.


39 b. Finger Print Scanner Device

The specification appear to be that of an enrolment device and not an authentication device. Kindly clarify you want enrollment device or Authentication device

The IRIS device and Finger Print Scanner of Equipment set 1 will be used for authentication purposes. The amended specifications are given at Annexure I of this document


Please consider port as Micro USB as majority of the mobile device have Micro USB port and type C port is rare on mobile device and only on expensive mobile device, the specs of the mobile as provided in the RFP will definitely have micro USB port.

Please refer point no 3 Please refer to Annexure I of this document for revised specifications

22 MACRICH IT SOLUTIONS PVT LTD

28 1.3 SECTION -III ELIGIBILITY CRITERIA

4. TURNOVER AT LEAST 100CR. GIVEN AND BELOW AT LEAST 50 CR TURNOVER GIVEN. 400CR. IS TOO HIGH



26 1.2 SECTION II BID FEE 5LAKHS IS TOO HIGH As per RFP conditions


22 1.2 SECTIO-11 BID FOR EQUIPMENT PLS. ALLOW US TO BID ITEM WISE AS PER BIDDER CHOICE



26 BID SECURITY & PERFORMANCE

EMD 1CR AMOUNT IS HIGHER SIDE. PLS RECONSIDER



39 FINGER PRINT SCANNER

IS IT FOR ENROLLMENT OR FOR AUTHENTICATION

Please refer to Annexure I of this document



Sl No

Company Name



27 Reliance Jio Infcocomm Limited

41 Equipment set 2.b.GSM Sim card

The bidder is responsible for arranging Ekyc for GSM SIMs

Ekyc is applicable for IOIP – for COCP EKYC not required

The offer letter issued to the volunteers will contain necessary clauses in relation to regulation of use of mobile devices, communication and bandwidth. The details of volunteers and the details of the mobiles such as IMEI number etc. as required to perform the eKYC as per the requirements of TRAI, will be provided by Government. Further bidders are required to track the usage of the Handheld device in line with various Government rules and regulations The bidders are requested to indicate the details required for eKYC registration as per the Form enclosed in Annexure II.

28 Reliance Jio Infocomm Limited

2 Procurement notice point 3

Comprehensive warranty specification for equipment after given “warranty period of 3 years

Comprehensive services to be defined

The terms will be similar to the conditions applicable under Warranty support period. However extension will be subject to performance under contract.


27 1.3 Section III.2

Manufacturer Must be (OEM ) / authorized dealer supplying ( at least 1 lakh devices)

Is it for similar type of equipment or mobile device operators also be considered as OEM

Please refer to Annexure IV for revised Eligibility Criteria Telecom service providers are not covered under this clause


39

Networks - Equipment set 2 – a. Handheld device.7

Network Technology -Should support all frequency of GSM as listed by TRAI /WPC supporting 2G,3G,& 4G

Latest handhelds and Speeds are available only on 4G , 2G network is outdated : Data Requirement of 1GB data is on 4G speed – 2GB and 3G Network doesn’t support 4G, It should be mentioned as 2G/3G/4G



41 b. GSM SIM card .3

The GSM provider should have valid 3G license

It should be mentioned as valid telecom (service provider) license

The telecom service provider should have a valid license to operate in Andhra Pradesh and provide calling, communication and network connectivity facility on all handheld devices allotted to the provider. The service provider should provide a suitable network bandwidth that supports all applications installed on the device.



Sl No

Company Name




41 Equipment set 2 -GSM SIM card .b

unlimited SMS As per TRAI only 100 SMS per day is permitted

In a month provide 30 GB @ 4G Speed including unlimited free voice calls within India, 100 SMSs per day Additional usage may be charged on a proportionate basis.


41 Equipment set 2 -GSM SIM card .b.12

Procuring agency will have right to change to low cost packages for all the connections during the contract period

L1 is declared on the basis of least commercial quote & reverse tendering agreed by both the parties for a specific period. Any downward price corrections would impact entire commercials – so no changes to be allowed in price changes during contract period

In case the telecom provider is providing a similar package to retail / corporate customers at a lower price than what has been offered under the current RFP, then they should automatically provide the reduced charges to Procuring Agency. In case of any difference in price reduction among selected Telecom service providers, the lowest of the prices will be considered at the time of making payments. Government has a right to undertake benchmarking of various packages available in the market or consult TRAI / DoT to ascertain Prices of various packages


17 26.1

“Before concluding the bidding process, the Procuring Agency shall determine, to its satisfaction, whether the eligible Bidder(s) with substantially responsive Bid(s) that are able to meet the Supplier Agreement criteria meet the eligibility criteria as mentioned in Section III”

Supplier Agreement criteria is undefined in the document. Clarification about the same will help us submit the bid in adherence to this.

Supplier Agreement clauses will be formulated on the lines of various terms & conditions and clauses mentioned in this RFP.


17 26.2

“…The determination shall not take into consideration the qualifications of other firms such as the Bidder’s subsidiaries, parent entities, affiliates etc. different from the Bidder.”

Bidding entity may be a newly incorporated entity for the purpose of this agreement or a subsidiary of bidding entity based on a geographical location. Excluding the qualifications of the Bidder’s group may be detrimental.

Please refer to Annexure IV



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29 1.3.1 Sl. No 2 - Scoring

“…Each higher specification against the Technical specifications pertaining to the below mentioned parameters for Equipment Set 1 – 1 mark (Max of 5 marks)”

The parameters are not mentioned. However, in the case of Equipment set 2, it is clearly mentioned.

No marks are awarded. Pl refer Annexure VII.


16 23.4

“A substantially responsive Bid is one that meets the requirements of the Bidding document without material deviation, reservation, or omission”

Some requirements like GSM SIM will automatically disqualify our bid since VoLTE SIM would be treated as material deviation in the current form.


38

Novatium Solutions Private Limited

39

2.1.7. 2. Equipment set 2 a. Handheld Device

Mobile device management (MDM) feature and functionality

Query: Though the tender document contemplates a strong mechanism for management of mobile devices/handheld devices in the form of a mobile device management (MDM) software, it does not elaborate on necessary credentials for a prospective MDM software /product OEM vendor. For such a prestigious and important program, we suggest the following credentials (these credentials have been asked for in other large smart phone/handheld devices with MDM tenders as well) : 1) To ensure that the MDM software/product OEM vendor meets quality as well as Information Security standards, the MDM software/product OEM vendor should be ISO 9001: 2015; ISO 27001: 2013 & VAPT certified 2) The MDM software/product OEM vendor should have prior experience in successfully deploying and managing MDM software in projects of similar nature in the government sector. The MDM solution software/ product OEM vendor should have the experience of managing at least 2 lakh devices

The bidders are free to choose the MDM software which is suitable for the project and as long as it provides at a minimum the functionality mentioned in the RFP.



Sl No

Company Name



under the Government sector in India in the past four years, with at least one single deployment of 50000 or more devices. 3) The certificates and deployment credentials should be provided. The deployment credentials should be from end user government agencies/departments and should pre-date the date of issue of this tender 4) The MDM software/product OEM vendor should provide a MAF to the bidder

39


39



Query: Though the tender document contemplates a strong mechanism for management of mobile devices/handhelds in the form of a mobile device management (MDM) software, it does not elaborate on hosting and related parameters for MDM. We suggest that the MDM software/product should be capable of being hosted in the cloud or on premise at the state ODC. This will provide flexibility in hosting options. Hosting on premise at the state ODC, on hardware provided by the government, will enable better control and monitoring of infrastructure performance and lacunae, if any, by the department

Bidders shall host at State Data center of GoAP



Sl No

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40


39


Mobile device management (MDM) feature and functionality - real time dashboards

Query: Though the tender document contemplates a reporting and real time dashboards for the smart phones/handheld devices through the mobile device management (MDM) software, it does not elaborate on the same. We suggest that the real time dashboards provide reports on device usage, traceability and other parameters at a district, block, taluk and panchayat/village level. The reporting dashboard should also be customized for different stakeholders depending on the reports and data they need/should be able to peruse.

The bidders are free to propose dashboards which suit the requirements mentioned and to the satisfaction of the procuring agency. Any modifications / additional reports as required by the Procuring Agency shall be undertaken by the selected bidder.

41


39



Query: The tender document stipulates the incorporation of an MDM software/product. The MDM software should not be deletable/removable from the smartphone/hand held device, else the core purpose of the MDM software would be lost. We suggest that the MDM software/product should be a system app on the mobile/ handheld device and should not be deletable/removable from the smartphone /handheld device

The deletion / uninstallation of the MDM software should be restricted by the Handheld Device.



Sl No

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42

Ezetap Mobile Solutions Pvt.Ltd.

2 1(i)&1(ii) Request for proposals

Tender invite is for a whole solution, but with multiple device components which can be avoided by asking for a single android POS device with built in biometric, Iris, printer, GPRS, 5.5 inch display etc. I would like to highlight some of very critical issues with current spec- 1.it is a big hassle to carry multiple items and pairing every time volunteer switches off and on devices 2.printer is not in scope which I suspect will be needed to handover receipts after every services is rendered to citizen for his proof 3.I assume that services also include collection of property, water and other taxes, where citizens would like to use their debit/credit cards to pay, which is not considered into scope 4.Service issues-servicing would be easy of there is one single device as against multiple items 5.current spec limits participation to limited vendors, but android POS allows vendors as well as banks to participate, by making it more beneficial for department to bargain and get best rental 6.Android POS is more secure for transaction as it has layers of certifications such as-PCI, PTS, DSS, Visa, MasterCard, Rupay, in addition to STQC and runs in a controlled environment making it almost impossible for hacking 7.Unauthized usage-Normal mobile and GSM data will allow volunteer to download and use other apps which may disturb intent of project, where as POS uses only M2M Sims and does not allow other apps than signed once given by department to




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run 8.Futuristic solution-Android POS not only meets your need of today but can also help department extend futuristic options to payment acceptance via. UPI, QR, Wallets, SMS pay, Cards etc.

43

Ezetap Mobile Solutions Pvt.Ltd.

27 1.3 Eligibility Criteria

Since solution expected is on rental mode, it would be suggested to invite banks who can offer competitive rental mode with best combination of device with all required certification and added advantage of card and other digital payment acceptance option. They can also help with best service support which is key to success, due to their huge presence in every location

Please refer Point no 7



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44 M/S. NEXT BIOMETRICS AS

27 1.3 Section III- Eligibility criteria

The bidder should have been certified as Registered Device – Level 0 by UIDAI and STQC. The bidder should provide devices which are upgradable to Level 1 with no additional cost.

Since UIDAI has not yet certified L1 devices, it's too early to comment whether it can be upgradeable or not



27 1.3 Section III- Eligibility criteria

The manufacturer shall have the manufacturing/assembling facility in India. The Equipment to be supplied under this RFP shall be manufactured/assembled in India.

We do not have our manufacturing unit here., Kindly remove this clause as our products is also STQC certified and UIDAI approved



37 2.1.7 (IV) Technical Specifications

Supply of IRIS/FPS/Handheld device from separate OEMs/Manufacturers is allowed. However, the supplier for equipment set 1 shall be the same.

Kindly clarify as IRIS will work with any of the FPS

IRIS and FPS are expected to work with the Handheld device

47 M/S. Bharti Airtel Limited

1)Bidder 2)Supplier (s)

Please clarify definition of Bidder Bidder is referred to as Supplier in the document. Please refer definitions section.

48 M/S.Bharti Airtel Limited

29 Technical Demonstration

Pls clarify if The committee is looking at lowest bidder for which of the following

– Individual winning suppliers for Finger print scanner, Iris device, Handset & SIM (4 winners) – Winning supplier for Equipment set 1 separately & Equipment 2 separately (2 winners) - Winning supplier for Equipment set 1 & Equipment 2 together (1 winner) - can we bid for Handset + SIM alone not for

The Procuring Agency is looking for a consortium which would provide all services and equipment mentioned in the RFP at lowest cost.


21 Pricing format

The participating bidders can modify the unit price for either of (or all) the devices. The system will calculate the total price of the bid based on the product of the unit price

L1 is calculated on individual line item or combined Price including GSM SIM card

Please refer to revised formats at Annexure VII



Sl No

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and the quantity of the devices. The ‘Total price’ for the month will be used to determine the Total cost of the bid.


25 Section II - Bid Data Sheet (BDS)

Note: The payments will be released by the respective Payment Authority(s) as per the jurisdiction of the supplies being made. For the items supplied in Villages / Mandals etc. the payment will be processed by PRRD department. For the items supplied in Wards / ULBs etc. the payment will be processed by MAUD department. The overall order placement and payment process shall be governed by this Supplier Agreement to be entered with the successful bidder.

1) Individual MAUD and PRRD will issue payment and PO separately 2)What is the MOQ for single PO

The PO shall be issued by the PRRD and MAUD separately. Payment will be released separately by PRRD and MAUD as per the payment terms mentioned in Point No 13


27 Section III - Eligibility Criteria

At least one of the consortium members must be a Manufacturer (OEM) /Authorized dealer & should have previous experience of supplying (at least 1 Lakh devices) The manufacturer shall have

1)1 Lac POs are combined value supplied to any Govt. or only restricted to AP Govt. can be private entity also 2)How many consortium partners can form

Please refer to Annexure IV for revised Eligibility Criteria Maximum consortium members allowed is 6


28 Section III - Eligibility Criteria

The Net Worth of the Lead Bidder and partners must be positive as on 15/07/2019.

Can parent company of lead bidder network can be positive can we provide parent company financials as an eligibility criteria



Turnover for Equipment Set 2 The bidder supplying Equipment set 2 should have turnover of at least INR 400 Crores in any of the last 3 audited financial years as on 31/03/2019

Any of the consortium partner net worth to be 400 Cr or prime bidder should have net worth 400 Cr

Please refer to Annexure IV for revised Eligibility Criteria The consortium may choose to nominate any member as the Lead bidder as long as it meets the Lead bidder criteria



Sl No

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from Sale of Electronics Goods


Supplier Obligations

VI. If the equipment remains down beyond 10 days, the Procuring Agency will have an option to get it rectified through alternate source and its cost will be adjusted from the agency PBG.

OEM is the authorized agency to service the device request to route it through supplier



33 6. Supply or Delivery of the Equipment

“Supply” shall mean “two (2) days after the Village Volunteer has received the Equipment (including installation/assembling) or fifteen (15) days after the supply of the Equipment to the designated delivery location, whichever is earlier”.

Supply of Devices along with SIM along with MDM and other accessories requires 2-3 OEMs coordination and this time lines to be increased to 3-4 weeks



35 10. Insurance

The Supplier shall obtain and maintain for the entire term of this Agreement at its own expense, comprehensive insurance against loss or destruction or damage to the Equipment including without limitations destruction or loss by fire, theft and such other risks or loss as are customarily insured against on the type of Equipment leased hereunder. The supplier shall furnish to the Procuring Agency, a certificate of insurance or other satisfactory evidence

Insurance claim approval or rejection is subjected to insurance company and we provide insurance certificate and end user responsibility to process the insurance claim with necessary documents

Please refer to Point no 19



Sl No

Company Name



that such insurance coverage is in effect.


36 2.1.6. Penalties Entire penalty clause to be re looked

As the Bid multiple stake holders are involved and EKYC is also involved Request to reduce the penalty clause to at least 50%



Supplier Obligations

Supply as per the request to individual locations of MUAD and PRRD

Please mention the tentative quantity and units per location of the devices and SIM cards. Timelines to consume tender quantity of the devices

The actual quantity per location will be shared with the successful bidder


Payment terms

The supplier will be paid a. 12 equated Quarterly installments of the Total amount spread across 36 months or 3 years after duly deducting the Penalty amount, if any incurred by the Supplier during that particular quarter b. The payment for GSM SIM connections will be on a monthly basis c. The payment of GST amount shall be as per prevailing Law.

Will there be two separate invoices for devices and SIM cards as there is a payment terms monthly for GSM connectivity

Yes, there will be 2 separate invoices to PRRD and MAUD. The payments will also be processed separately as per the respective jurisdiction. The invoice for GSM will be on a monthly basis.



Sl No

Company Name




21 1.1 Section 1 - Instruction to Bidders

After the completion of the online reverse auction, the Closing Price (Final L1 Price) and the successful bidder shall be finalized for each Equipment set.

1- Please clarify if The committee is looking at lowest bidder for which of the following – Individual winning suppliers for Finger print scanner, Iris device, Handset & SIM (4 winners) – Winning supplier for Equipment set 1 separately & Equipment 2 separately (2 winners) - Winning supplier for Equipment set 1 & Equipment 2 together (1 winner) 2- Please clarify if the bidder can bid only for one equipment & Not for other equipment? E.g. Can we bid only for SIM & not other equipment or E.g. Can we bid for Handset alone & Not for other equipment 3. Please confirm that indemnification and limitation of liability for TSPs should be only limited to TSP scope of work and value of TSP project

Please refer Point No 48 The limitation of liability is capped to the total value of the project.


32 2.1.2 Supplier Obligations

Order placement and acceptance a. The Procuring Agency will place the orders to the suppliers’ basis the required quantities as per the districts / geographies allocated. However, the Procuring Agency shall reserve the right to order appropriate quantities by issuing single / multiple Purchase orders.

1. RFP states that Multiple POs can be issued towards delivery of devices / SIMs. Please clarify if the POs would be released centrally in Vijayawada or in Multiple revenue / ward locations? Please specify the locations from which PO will be released.

The PO will be issued centrally by PRRD and MAUD separately



The Suppliers need to deliver the Equipment to its own storage space or any other designated space of the Government at each Revenue Division and Ward locations.

2. RFP states that Delivery by supplier is to be done at revenue or ward locations. Please specify district wise how many Revenue or ward locations are there for delivery of Devices/SIMs?

The detailed locations Revenue Divisions and the list of Villages / Wards is provided at Annexure III of this document



Sl No

Company Name




41 2.1.7 Technical Specifications

The bidder is responsible for arranging eKYC for the GSM SIMS by the department identified users within a period of 15 days from the date of delivery.

2. RFP states that SIM is in the name PRRD & MAUD. Please clarify at how many locations this EKYC facility is required?




The supplier shall provide onsite comprehensive Warranty of equipment for a period of 3 years from the date of final acceptance of the equipment.

1. Please confirm that Warranty date can start on date of delivery of Devices / SIMs. If not, After delivery what is the maximum time taken for acceptance of devices?

Please refer the definition of "Supply" in the RFP document. The warranty period commences from the date of supply



The supplier shall provide onsite comprehensive Warranty of equipment for a period of 3 years from the date of final acceptance of the equipment.

3. Given life of typical handset is only 2 years, please give specifics on what warranty is required on all devices e.g. does warranty cover Battery, Display Etc.



25 1.2 Section II - Bid Data Sheet (BDS)

The Order shall be placed by Procuring Agency. Payment shall be processed by the ‘Payment Authority’ as per the terms and conditions defined in this RFP. Note: The payments will be released by the respective Payment Authority(s) as per the jurisdiction of the supplies being made. For the items supplied in Villages / Mandals etc. the payment will be processed by PRRD department. For the items supplied in Wards / ULBs etc. the payment will be processed by MAUD department. The overall order placement and payment process shall be governed by this Supplier Agreement to be entered with the successful bidder.

1. Please clarify If the Payment during the contract period will be done centrally from Vijayawada or from individual Revenue or ward locations? Also, please confirm timelines for payment.

The payment will be processed centrally from PRRD and MAUD separately.



Sl No

Company Name





The number of connections may be increased or decreased at any time at the discretion of the Real Time Governance Society. In case of additional no connection, service provider shall provide additional connections at same rates/terms as finalized.

What is the minimum no of connections assured?

The total number of connections will be equal to the Handheld devices i.e. approximately 2,70,000.



Procuring Agency / Payment Authority will have a right to change to low cost package for all the connections during the period of the contract.

Since the overall contract is for 3 Year, the package for connections should also be for minimum of 3 years.



40 Device specification

MDM scope Is MDM to be deployed on premises or on cloud


70 Bioenable Technologies Pvt Ltd

Page no. 21,point no. 12 ,2, (c)

Online Reverse Auction

The ‘opening price’ i.e. start price for Reverse Auction will be the L1 price quoted which is cumulative sum Totals of the Equipment Set 1 and Equipment Set 2. System will have the provision to indicate this bid as current L1.

Request you to please keep separate Reverse Auction also separate L1 for equipment set 1 & set 2

The reverse auction will be conducted for the Equipment Set 1 and Set 2 together


Page no. 27, point no.1.3 ,

Eligibility Criteria Point no. 1

The bidder should have been certified as Registered Device – Level 0 by UIDAI and STQC. The bidder should provide devices which are upgradable to Level 1 with no additional cost

UIDAI Still not Decided on L1 Scanner , So please remove this clause

Please refer to Annexure I of this document




At least one of the consortium members must be a Manufacturer (OEM) / Authorized dealer & should have previous experience of supplying (at least 1 Lakh devices)

OEM/Bidder should have previous experience of supplying (at least 1 Lakh devices)




Sl No

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The manufacturer shall have the manufacturing/assembling facility in India. The Equipment to be supplied under this RFP shall be manufactured/assembled in India.

Please remove this clause or Supplier must be Indian Entity



Page no. 36, point no.2.1.5. Service Level

Agreement (SLA) Sr. No. 3

Submission of performance security in the form of BG- 5% of the total order value by Supplier -7 Days on order receipt

Submission of performance security in the form of BG- 5% of the total order value by Supplier - 3 weeks on order receipt





Delivery of the Equipment to the final destination as prescribed by Purchaser - within 15 days of receipt of the order acknowledgement

Delivery of the Equipment to the final destination as prescribed by Purchaser - within 6 weeks of receipt of the order acknowledgement

Point No 4 - Section 2.1.5 - SLA is amended as follows Delivery of the Equipment to the final destination as prescribed by Purchaser - within 4 weeks of receipt of the order acknowledgement




Replacement of the faulty Equipment covered under Warranty period - within 3 days of the receipt of the issue

Replacement of the faulty Equipment covered under Warranty period - within 7 days of the receipt of the issue



Page no. 37, point

no.2.1.7.Technical Specifications ,

Point no. 5

The devices of Equipment set 1 should be compatible with the devices of Equipment set 2 including but not limited to the connecting port, software

Clarify this point? Please refer Point no 46


Page no. 39, a. Iris Scanner

Specifications

All Specification are for Dual Iris Scanner, which is used for enrollment , Please change it as per STQC guidelines

Please refer to Annexure I


Page no. 39, b. Finger Print

Scanner Device Specifications

All Specification are for Slap Scanner, which is used for enrollment, Please change it as per STQC guidelines

Please refer to Annexure I


Page No. 59, 3.1.10. Price

Schedule Form, Payment Terms: a

12 equated Quarterly installments of the Total amount spread across 36 months or 3 years after duly deducting the Penalty

Please make it 80% Against Delivery, 10% Against installation & after warranty

10% Against BG or Please refer Point No 13



Sl No

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amount, if any incurred by the Supplier during that particular quarter

81

Aratek Innovation private limited

9 1.1 Hand held terminal +finger Print device as combo can be considered


82


1.1.1 Equipment Set 1: Finger Print Device + Iris Device


83


1.1.2 Equipment Set 2: Hand held device + GSM SIMs


84


2 1.3 Section III - Eligibility Criteria

STQC issued Public Device Certificate Copy – provisional

The devices need to be STQC certified.

85


UDAI issued Registered Device Certificate – Under process can we participate

As per the RFP conditions. The devices need to have a valid STQC certification.

86 Tatvik Biosystems Pvt. Ltd.,

27 1.3. Section III - Point No 1

The bidder should have been certified as Registered Device – Level 0 by UIDAI and STQC. The bidder should provide devices which are upgradable to Level 1 with no additional cost.

Sir, we are waiting for the clarity on Level 1 Specification by UIADI and STQC. Without any clarity it will not be possible to quote the device with Upgradation to Level 1 with No additional cost. So request you to please remove this point.



27 1.3. Section III - Point No 2

At least one of the consortium members must be a Manufacturer (OEM) / Authorized dealer & should have previous experience of supplying (at least 1 Lakh devices) The manufacturer shall have the manufacturing/assembling facility in India. The Equipment to be supplied

Sir, As a New Start-up and MSME company we request you to please allow us to participate as a Device OEM and provide the exemption and remove this point for MSME and New Start-up Companies.

As per RFP conditions.



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under this RFP shall be manufactured/assembled in India.


39 B. Finger Print Scanner Device-Specification

Device Specification

Sir, Specification is very confusing so need a clarity on the finger print whether it is Singer finger or Slap Scanner. For Single finger Scanner Specification should be as below... 1 Sensor Type = Optical 2. Resolution = 500 ppi 3. Active Plaren Area = FAP20 Large capture area (15.24x20.32mm) 4. Image Size = 300 * 400 Pixels 5. Gray Scale = 8-bit, 256 levels 6. Interface /Power = USB 2.0/3.0/C Type, Data and DC 5.0 V +- 5 % 7. Operating Temperature = 0° to 55° C 8. Storage Temperature=-10° to 60° C 9. Humidity = 10-90%, non-condensing 10. Weight = < 70 gm 11. Dimensions = 58x38x27mm 12 Systems requirement = Windows 7 /8/10, Android 13. Image Capture 10 Frames /Second 14. Certification =STQC/UIDAI, FBI PIV, FCC, CE , WHQL & BIS

The amended specifications are given at Annexure I of this document


55

3.1.9. Checklist for compliance of the Equipment , Point No 1

Equipment set 1 [IRIS and finger print should be from the same Manufacturer (OEM) to avoid compatibility issue]

Sir, Request you to please remove this point for transparent and fair conduct of the bid.

The Point No 1 under Section 3.1.9 Checklist for compliance of the Equipment "Equipment set 1 [IRIS and finger print should be from the same Manufacturer (OEM) to avoid compatibility issue]" is removed



Sl No

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90

Wearberry Soft solutions Pvt. Ltd

7 Background

The SoW for the project is not clear from the description. What is the application SW being ported on to the Device, what is the expected functionality, Roles of stake holders of SW being ported? There is no specific workflow mentioned in the document. There is no mention of the application architecture, server side and client side.


91


7 Background

The RFP has been floated for Hand Held Devices. However, the specifications of the equipment in set 2 is pointing to only mobile devices and there is no mention of the data Security, that comes integrated with the devices


92


As per the AADHAR Guidelines, any beneficiary projects should be carried out using a single integrated device, which is STQC certified. However, the tender has overlooked the aspect and has decided to procure the equipment individual components, which is susceptible to Data Loss

https://pdsportal.nic.in/Files/MoU%20of%20STQC.pdf


93


The basis of any transaction in Govt. should result in generation of an acknowledgement receipt. However, the RFP does not provide for any printing of receipt at any level.


94


Cameras Please elaborate the need for front and rear camera on the Mobile device

The front and rear cameras shall be used by various applications provided by the Government. Front camera shall be used for video conferencing purpose and trainings

https://pdsportal.nic.in/Files/MoU%20of%20STQC.pdfhttps://pdsportal.nic.in/Files/MoU%20of%20STQC.pdf



Sl No

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95


Specifications of IRIS is mentioned as 16 Pixels / mm. However, the specification is very high and exceeds the STQC standards are given herewith.

http://www.stqc.gov.in/sites/upload_files/stqc/files/IRIS %20Auth%20Device_specification%20issue02%20_08032 016_BDCS_A-I_-03-07_0.pdf

The amended specifications are given at Annexure I of this document

96


Technical – GSM

b. Minimum 1 GB per day@ 4G Speed Unlimited free voice calls Unlimited SMSs

Please elaborate the need for Unlimited calls. In the event of TRAI regulating the Unlimited calls, what will be the stand of GoAP. Given the present working environment of the applications, only Transient Data is transmitted. To achieve this, 3G network will suffice


97


Delivery Schedule

Delivery has to be made within 15 days

Given the Geographic spread of the locations, please be informed that 15 days is not practical. Please change the same to “Delivery to be made within 3 months’ time. In addition, training is a key component in the project, which takes a long time for imparting to the selected members. There is no clarity in the RFP on the Training Modalities and the training material to be provided.

Please refer Point No 75 for delivery timeline. The device operating procedure should be given in the form of a video, User manuals and Dos' and Don’ts (in Local language) shall be provided by the suppliers of Equipment set 1 and set 2

98


We recommend that GoAP should adopt an Integrated approach to the Problem.


99


We recommend that GoAP should provide an integrated device to the Village volunteers, which will have Integrated IRIS and Biometric interfaces. With GoI introducing One Nation One Ration, which is based on IRIS.


100


We also recommend including PCI compliant Payment facility to the device, which can accept all modes of payments. Under digital India programme, GoI is offering a lot of incentives for projects, promoting cash less transactions.


http://www.stqc.gov.in/sites/upload_files/stqc/files/IRIS%20Auth%20Device_specification%20issue02%20_08032016_BDCS_A-I_-03-07_0.pdfhttp://www.stqc.gov.in/sites/upload_files/stqc/files/IRIS%20Auth%20Device_specification%20issue02%20_08032016_BDCS_A-I_-03-07_0.pdfhttp://www.stqc.gov.in/sites/upload_files/stqc/files/IRIS%20Auth%20Device_specification%20issue02%20_08032016_BDCS_A-I_-03-07_0.pdfhttp://www.stqc.gov.in/sites/upload_files/stqc/files/IRIS%20Auth%20Device_specification%20issue02%20_08032016_BDCS_A-I_-03-07_0.pdfhttp://www.stqc.gov.in/sites/upload_files/stqc/files/IRIS%20Auth%20Device_specification%20issue02%20_08032016_BDCS_A-I_-03-07_0.pdf



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101


We request you to Extend the date of Submission by 2 weeks

No change to the last date of submission

102 CELKON IMPEX PVT LTD

2 Procurement notice

3.) All equipment should comply with the technical specifications specified in this RFP, and come with 3 (three) years standard on-site warranty support. The supplier shall provide on

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