Ministry of Manpower Flexible Work Schedules Online Help · The Flexible Work Schedule Dashboard...

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Ministry of Manpower

Flexible Work Schedules

Online Help

Contents 1. Accessing Flexible Work Schedules ............................................................................................... 2

2. Apply Flexible Work Schedule .......................................................................................................... 8

3. Flexible Work Schedule Dashboard .............................................................................................. 24

3.1 Message List ............................................................................................................................. 24

3.2 Application List .......................................................................................................................... 25

3.3 Delete ......................................................................................................................................... 26

3.4 New Case .................................................................................................................................. 27

3.5 Pagination Controls .................................................................................................................. 27

3.6 Breadcrumb ............................................................................................................................... 28

3.7 Quick Link .................................................................................................................................. 28

3.8 Font Resizer .............................................................................................................................. 29

3.9 View All Transaction History ................................................................................................... 29

3.10 Update User Profile .................................................................................................................. 29

4. User Profile ........................................................................................................................................ 30

4.1 Add new user .......................................................................................................................... 31

4.2 Update user ............................................................................................................................... 33

5. View All Transactions History ......................................................................................................... 35

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1. Accessing Flexible Work Schedules Steps:

1. Access from MOM eService website.

http://www.mom.gov.sg/eservices

And search for the service “Apply for flexible work schedule”.

Figure 1

Clicking on the “Apply for flexible work schedule” will redirect to below information screen.

http://www.mom.gov.sg/eservices

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Tip: For quick access, user may want to bookmark the following URL.

http://www.mom.gov.sg/eservices/services/apply-for-flexible-work-schedule

Figure 2

http://www.mom.gov.sg/eservices/services/apply-for-flexible-work-schedule

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2. Click on ‘Apply with CorpPass ’. The following page will be displayed.

Figure 2

3. If you want to apply for flexible work schedules, select the answers for questions to help

understand your needs better. Select the ‘Yes’ or ‘No’ for ‘Is your company unionised?’

The page content will vary.

Figure 3- Select ‘No’ for ‘Is your company unionised?’

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Figure 4- Select ‘No’ for ‘Is your company unionised?’ & not more than 50% employees

agreed to proposed scheme

Figure 5- Select ‘No’ for ‘Is your company unionised?’ & more than 50% employees

agreed to proposed scheme

Figure 6- Select ‘Yes’ for ‘Is your company unionised?’

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Figure 7- Select ‘Yes’ for ‘Is your company unionized?’ & Select ‘No’ for ‘Have your

union’s views been sought?’

Figure 8- Select ‘Yes’ for ‘Is your company unionised?’ & Select ‘Yes’ for ‘Have your

union’s views been sought?’

4. Refer to Figure 5, Figure 8. Click on ‘Proceed immediately’ button or wait some seconds for

redirecting to ‘CorpPass Login” page.

5. The following CorpPass page will be displayed.

Prerequisite: Please ensure that you have a valid UEN/Entity ID,CorpPass ID ,Password and

authorized access to the system. Should you encounter any problem logging into ESOL, please

contact LRD to assist you.

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Figure 10

6. Enter your UEN/Entity ID, CorpPassID and password and click the button ‘Login’. The

following ‘Company Details’ page will be displayed. (Refer to Section 2)

7. If you already started or filed an application, click on ‘Sign in to continue’ link, the CorpPass

page will be displayed. Refer to Figure 10. Enter your UEN/Entity ID, CorpPassID and

password and click the button ‘Login’. The Flexible Work Schedule Dashboard page will be

displayed. (Refer to Section 3).

Figure 11

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2. Apply Flexible Work Schedule The Flexible Work Schedule Dashboard page will be displayed after successful (Refer to

Section 3)

The ‘Company Details’ tab is displayed after successful authentication via CorpPass. Refer to

Section 1.

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Figure 12

Tip:

Click on the ‘Cancel’ link to cancel the application and return to the previous page. Click on the ‘Reset’ link to clear the entered details on the current form. Click on the ‘Save As Draft’ to save the application details before submission.

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Steps:

1. Enter all mandatory fields.

2. If you click on ‘Get address’ button on ‘Company Details’ page after entering the Postal

Code, if there is an address found for this Postal Code, the company address will be

loaded into Text Box. If no address found for this Postal Code, there is a pop up window

as below.

Figure 13

3. If you click on ‘Save As Draft’ button, a pop up window will be displayed. Click on the

‘OK’ button to save the form details before submission. You will see the message

showing the draft record saved successfully.

Figure 14

Figure 15

4. Click on the ‘Continue’ button (Refer to Figure 12), the ‘Application Details’ tab will be

displayed.

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Figure 16

5. Select ‘Yes’ or ‘No’ for Location of Workplace same as Correspondence address. The

page content will vary.

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Figure 17-Select ‘Yes’ for Location of Workplace same as Correspondence address

Figure 18-Select ‘No’ for Location of Workplace same as Correspondence address

6. Tick on the checkbox of Reasons for Application, a textbox will be displayed so that the

user can further elaborate the reason.

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Figure 19

7. Tick on the checkbox of the item of ‘Require exemption for’, the page will be displayed

as below.

Figure 20

8. Select ‘Yes’ for ‘Would there be additional incentive payment to employee?’ and ‘Would

there be a change in the payment structure of affected employees?’ The page content

will vary. The textbox to enter the details of incentive payment and the textbox to enter

the details of payment structure of affected employees will displayed.

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Figure 21

9. Enter all mandatory fields. Click on ‘Continue’ button, the ‘Affected Employees’ tab will

be displayed.

Figure 22

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10. Enter the details on Classification of Employees under the Scheme, and click on ‘Add’

link to add the information which will be displayed as below. Clicking on the ‘Edit’ or

‘Remove’ link will edit or remove the existing information.

Figure 23

11. Select the Hours of Work. Depending on the Hours of Work, the content will vary.

12. For ‘Non-Shift work’, enter the Working Hour Range or choose the time range on the bar

by clicking or .

Figure 24

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13. Enter the Break time, click on ‘Add break’ button. . An hour range bar will be displayed

as below. User can choose the time range on the bar and click on ‘Edit’ or remove this

entered Break Hour by clicking on ‘Remove’.

Figure 25

14. Clicking on ‘Copy to All’ button will copy the work hour range to the Hours of Work from

Monday to Friday, which is displayed as below. User can re-enter the Working Hour

Range or re-choose the time rage on the bar by clicking or . The page will be

displayed as below.

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Figure 26

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15. For ‘Shift work’, enter the Shift Hours Range or choose the time range on the bar by

clicking or .

Figure 27

16. Enter the values under Break time fields and click on ‘Add break’ button. An hour range

bar will be displayed. User can choose the time range on the bar and click on ‘Edit’ or

remove this entered Break Hour by clicking on ‘Remove’.

17. Click on ‘Add another shift’ to add shift. The page will be displayed as below.

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Figure 28

18. Enter the all mandatory fields and click on ‘Continue’ button, the ‘Supporting Documents’

tab will be displayed.

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Figure 29

19. Click on ‘Browse’ button to browse the file you want to upload. Click on ‘Upload’ button

to upload the file.

20. After file uploaded successfully, it will show the uploaded file description and name. If

you want to delete the uploaded file, you can click the ‘Delete’ link.

Figure 30

21. Click on the ‘Continue’ button. The ‘Review & Submit’ tab will be displayed.

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Figure 31

22. Clicking on the ‘Make Changes’ button will redirect the user to the respective tab, for the

necessary amendment.

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23. Click on ‘Print Draft’ button to print the draft out.

24. Click on the ‘Submit’ button, the ‘Acknowledgement’ tab will be displayed.

Figure 32

25. Click on the ‘Print Acknowledgement’ button to print the acknowledgement form.

Note: User must remember to print the acknowledgement.

26. Click on the ‘View Transaction History’ button to return to the Flexible Work Schedule

Dashboard (Refer to Section 3).

27. Click on the ‘Print Notification Form’ button, the Notification Form will be displayed on a

new window (Refer to Figure 33).

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Figure 33

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3. Flexible Work Schedule Dashboard The following dashboard page is displayed after clicking on the link ‘Sign in to continue’. (Refer

to Figure 11)

Figure 34

3.1 Message List

With reference to Item 1 in Figure 34, the message list page will

Display a list of all messages send to the case officers to date.

List messages sorted in ascending order of send date by default.

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3.2 Application List

Display a list of all applications submitted by user to date.

List only drafts created after the implementation of Flexible Work Schedules.

List applications sorted in ascending order of submission date by default.

Upon clicking on the header, sort the list by the values (either ascending or descending

order) under the column, followed by submission date.

Upon clicking on a draft link, redirect the user to the registration page which is pre-populated

with previously saved entries.

Upon clicking on a submitted application reference number link, it will display the application

form in a separate new window. Refer to Figure 33.

Upon clicking on a case officer name link, it will display the Send Message to Case Officer

page. Refer to Figure 35.

Figure 35

Enter the Message and click on the ‘Send’ button, a pop up window will be displayed as

below. The message will be displayed in the Message List. (Refer to Figure 34, Item 1).

Figure 36

Upon clicking on View Upload Files link, it will display the summary of document uploaded.

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Figure 37

Clicking on Cancel link, it will redirect to Flexible Work Schedules Dashboard page (Refer to

Figure 34).

3.3 Delete

With reference to Item 3 in Figure 27, the ‘Delete’ button allows a user to delete drafts saved in

the system.

Figure 38

Note: This feature is not applicable for applications which have been submitted to MOM.

Steps:

1. Select previously saved drafts from the list.

Tip: Allows multiple selections.

2. Click on the Delete Button.

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3. A pop up window as below will display, click on ‘OK’ to delete the selected item(s).

Click on ‘Cancel’ to cancel the deletion.

Figure 39

3.4 New Case

With reference to Item 4 in Figure 34, the ‘New Case’ feature allows user to file a new case.

Refer to Section 2.

3.5 Pagination Controls

With reference to Item 5 in Figure 34, the pagination controls allow user to traverse through the

pages in the application list.

Figure 40

Tip: The list can only accommodate up to 4 records per page. It will be easier to search by

sorting the list first, before traversing through the pages.

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3.6 Breadcrumb

With reference to Item 6 in Figure 34, the breadcrumb is a navigation trail of previously

accessed MOM websites to reach Flexible Work Schedules.

Figure 41

3.7 Quick Link

With reference to Item 7 in Figure 34, the quick links will be available throughout Flexible Work

Schedules (on any transaction).

Figure 42

View Transaction History: Allows user to quickly return to Flexible Work Schedules

Dashboard (main page) at any point of transaction.

Logout: Allows user to end the session securely and return back to MOM website.

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3.8 Font Resizer

With reference to Item 8 in Figure 34, the font resizer allows user to resize the page contents to

their preferred font size.

Figure 43

Tip: Similar to Quick Links, they will be available throughout Flexible Work Schedules at any

point of transaction.

3.9 View All Transaction History

With reference to Item 9 in Figure 34, the ‘View All Transaction History’ feature allows user to

view transaction history. Refer to Section 5.

3.10 Update User Profile

With reference to Item 10 in Figure 34, the ‘Update User Profile’ feature allows user to update

user profile. Refer to Section 4.

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4. User Profile Follow the steps below to update user profile.

Prerequisite: User must logon to Flexible Work Schedules. Refer to Item 10 in Figure 34.

Figure 44

Steps:

1. Click on the link ‘Update User Profile’.

2. The following page will be displayed.

Note: Page content displayed is dependent on the access rights granted to the user.

Figure 45 (Administrator View)

As an Administrator, the user will be able to

1. View other profiles (i.e. other administrators and representatives) in the union.

2. Toggle the list between Active, Inactive or Both

3. Add New User (only representative)

4. Add New User (only representative)

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Figure 46 (Representative View)

As a representative, the user will be able to

1. View only his/her own profile

2. Edit his/her own profile details

4.1 Add new user

Note:

1. Only administrator can create and/or add new user representative accounts. Request

for new administrator account has to be raised with LRD.

2. Accounts can only be created under the same union which the administrator is

representing.

3. Representative must have at least one active statutory appointment registered with the

Registry of Trade Unions (RTU). For more details, please contact LRD.

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Steps: (As Referred from Figure 45)

1. Click on the ‘Add New User’ button. The following page will be displayed.

Figure 47

2. Enter the representative details.

3. Click Save and the following acknowledgement message will be displayed.

Figure 48

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4.2 Update user

Note:

1. Only Administrator can activate/deactivate representative accounts.

2. Administrator can update details of representatives of the same union.

3. Representative can only update his/her own user profile details.

Steps: (As Referred from Figure 45)

1. Click on the ‘User ID’ link.

Figure 49

2. The following page is displayed. Current details of the account are shown.

Figure 50

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3. Click on the ‘Edit’ button. The following page is displayed.

Figure 51

4. Update the representative details.

Note: If the user is an Administrator, the field ‘Status’ will be displayed so as to allow the

activation or deactivation of account.

5. Click Update and the following message will be displayed.

Figure 52

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5. View All Transactions History Follow the steps below to view all transaction history.

Prerequisite: User must logon to Recover notice pay from ex-employee. Refer to Item 9 in

Figure 34.

Figure 53

Steps:

1. Click on the link ‘View All Transaction History’ link.

2. The following page will be displayed.

Figure 54

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3. Click on the draft link, it will redirect to a specific page by case type.

Figure 55

Ministry of Manpower Flexible Work Schedules Online Help · The Flexible Work Schedule Dashboard...

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