Mimosa Compatibility Document

Information Immediacy, Discovery, & Continuity

4.2.2

NearPoint for Microsoft Exchange Server

NearPoint Compatibility Document

4.2.2

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© Copyright 2003-2011, Mimosa Systems, Inc.All Rights Reserved.

Iron Mountain

515 Ellis Street

Mountain View, CA 94043

www.mimosasystems.com.

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The information contained in this manual is governed by the Limited Warranty expressed in the EULA. For additional third party copyright attributions see the Additional_Copyrights.pdf document present in the <drive>:\Program Files\Mimosa directory.

The following are trademarks, or registered trademarks of Mimosa Systems, Inc:

Mimosa

Mimosa NearPoint

Mimosa Systems NearPoint

One Pass Protection NearPoint Deployment Advantage

Microsoft®, Windows®, Outlook®, and Entourage®, are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.

Iron Mountain NearPoint™ for Microsoft® Exchange Server - Compatibility Document

NearPoint Compatibility Document ii

http://www.mimosasystems.com/

iii

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CONTENTS

1. Preface 1

1.1 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.2 Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.3 Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.4 Getting Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2. NearPoint Requirements 5

2.1 General Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.2 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.3 Software Requirements for NearPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.4 Software Requirements for Microsoft Exchange Servers . . . . . . . . . . . . . . . . . . . 19

2.5 Software Requirements for Microsoft Office SharePoint Server . . . . . . . . . . . . . . 22

2.6 Mimosa Archive Self Service Retrieve (SSR) Client . . . . . . . . . . . . . . . . . . . . . . 25

2.7 Software Requirements for NearPoint File System Archive Option. . . . . . . . . . . . 27

A. Supported Exchange Active Directory Configurations 29

B. Tips and Recommendations for Sizing and Storage 32

B.1 The NearPoint Logical Workload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

B.2 Example Deployment Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 PREFACE

Mimosa NearPoint™ for Microsoft® Exchange Server is the industry's first and only comprehensive data management solution for Microsoft Exchange Server. This document covers all system and software requirements for using NearPoint. This chapter covers the following topics:

• Audience

• Product Documentation

• Typographical Conventions

• Getting Assistance

1

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. .PREFACEProduct Documentation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 .1 AUDIENCE

This document is for administrators who plan to install the NearPoint solution in their organization for Exchange data management.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 .2 PRODUCT DOCUMENTATION

The NearPoint documentation set consists of the following guides:

• Mimosa NearPoint for Microsoft Exchange Server Compatibility Document

• Mimosa NearPoint for Microsoft Exchange Server Installation Guide

• Mimosa NearPoint for Microsoft Exchange Server Administrator's Guide

• Mimosa NearPoint Archive Client User’s Guide

• Mimosa NearPoint Archive Client Quick Start User’s Guide

The NearPoint Options documentation set consists of the following guides:

• Mimosa NearPoint Options Installation Guide

• Mimosa NearPoint File System Archiving Option Administrator's Guide

• Mimosa NearPoint PST Management Option Administrator's Guide

• Mimosa NearPoint Disaster Recovery Option (Using NetApp SnapMirror) Administrator's Guide

• Mimosa NearPoint Disaster Recovery Option (Using Dell EqualLogic) Administrator's Guide

• Mimosa NearPoint eDiscovery Option Installation and Administration Guide

• Mimosa NearPoint eDiscovery Option User’s Guide

• Mimosa NearPoint for SharePoint Installation and Administration Guide

• Mimosa NearPoint Intelligent Classification Application User’s Guide

NearPoint Compatibility Document 2

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. .PREFACETypographical Conventions

• Mimosa NearPoint Software Development Kit

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 .3 TYPOGRAPHICAL CONVENTIONS

NearPoint documentation uses the typographical conventions described in the following table.

Convention Indicates

Note: Information provided as a note, tip, or advice

Warning: Information that warns users to avoid error conditions

Best Practice: Recommendations and suggestions for best results

Bold Names of commands and fields in the user interface

Italic Cross-references or names of Web sites and books

Glossary term Terms in the glossary

Code text Command-line instructions and names of registry keys

Red text Error conditions


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. .PREFACEGetting Assistance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 .4 GETTING ASSISTANCE

To learn more about Mimosa Systems products, visit our Web site at www.mimosasystems.com.

To contact Support, send us an email message at [email protected] or call one of the following hotline numbers:

Country Hotline Number

Australia 1.800.01.7279

France 0800.91.2326

Germany 0800.180.3960

New Zealand 0800.448911

North America Customers who have 24x7 support: +1.650.316.3881

All other customers: +1.650.316.3882

New Zealand 0800.448911

United Kingdom 0808.234.1591

0800.051.9084

Singapore 800.110.1689


http://www.mimosasystems.com/

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 NEARPOINT REQUIREMENTS

This chapter covers the following sections:

• General Recommendations

• Hardware Requirements

• Software Requirements for NearPoint

• Software Requirements for Microsoft Exchange Servers

• Software Requirements for Microsoft Office SharePoint Server

• Mimosa Archive Self Service Retrieve (SSR) Client

5

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. .NEARPOINT REQUIREMENTS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 .1 GENERAL RECOMMENDATIONS

The following server configurations are recommended for a NearPoint implementation:

• Operating System: For both NearPoint and SQL Server, Windows 2008 Standard or Enterprise Editions and Windows 2003 R2 64-bit Standard or Enterprise Editions. The R2 versions of these 64-bit Editions are also supported. Legacy Windows x86 (32-bit) Editions are supported, though not recommended.

• Processors: The x64 (also called x86-64) family of processors manufactured by either Intel or AMD running at around 2 GHz. The number of processor cores is determined by the Sizing Calculator.

• Memory (RAM): At least 4 GB. The actual number is determined by the Sizing Calculator.

• Disks Storage: The disk storage capacity, requisite input/output operations per second (IOPS) and redundant array of independent disks (RAID) configuration are determined by the Sizing Calculator. These recommendations must be met.

• Physical Servers: For optimal performance, NearPoint and SQL Server should be installed on separate physical servers. In certain isolated cases warranted by low work flows, you can co-locate both the NearPoint and SQL Server application on one physical server.

• Virtual Server: If you run NearPoint on virtual servers such as VMWare or Hyper-V, you might see decreased performance. If configured properly, these decreases can be negligible. To configure virtualized operating systems (OS) for optimal performance, ensure that you dedicate sufficient processor cores, RAM, and disk resources to the virtualized OS (guest OS). Follow the requirements of the Sizing Calculator.

Consider your future requirements for processor cores, RAM, and disk resources. By default, the Sizing Calculator provides details on requirements for up to 3 years of future growth.


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. .NEARPOINT REQUIREMENTSHardware Requirements

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 .2 HARDWARE REQUIREMENTS

The CPU, memory, and storage requirements for the NearPoint system depend on the following factors:

• The amount of accumulated messages that NearPoint needs to ingest initially

• The number of Exchange users you plan to manage

• The daily workload of emails, files, and SharePoint items to be archived

NearPoint supports a variety of storage devices, including serial advanced technology attachments (SATA). To configure these devices, use some form of hardware RAID. NearPoint supports almost any type of direct-access storage that Microsoft supports. However, one reason to implement NearPoint is to optimize its capabilities for data protection, recovery, and archiving using the lowest-cost reliable storage. Low-cost solutions are often built around SATA drives.

NearPoint does not support NAS devices for any volumes except the IOR. NearPoint supports selected common internet file system (CIFS) devices as targets for the IOR volume. To mitigate the longer latencies for CIFS devices, NearPoint has a caching feature. To use this feature, you must provision a disk device called the DiskCache volume.

Note: For virtualized servers such as VMWare ESX and Microsoft Hyper-V, you must dedicate sufficient processor and disk resources. Provision at least 4 dedicated processor cores and the requisite disk IOPS to avoid performance degradation. Virtual Hard Disks (VHD) are supported as long as the requisite IOPS are met (verified by our IOMeter tests).

CIFS is not supported for Shadow volumes as they require block storage.

CIFS is not recommended for Index volumes as performance will be slower during indexing and search (SSR and eDiscovery) operations.


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2.2.1 Hardware Recommendations

The following table provides general, recommended hardware configurations. Your specific configuration needs can vary depending on workload traffic.

Scaling Factor Large Medium Small

Number of Mailboxes

1,000+ 50 - 1,000 up to 50

NearPoint Microsoft SQL Server Location

NearPoint Server Dedicated SQL Server

NearPoint Server Dedicated SQL Server

Collocated NearPoint and SQL Servers

For high-traffic workloads, use dedicated servers.

CPU Cores 8 for NearPoint Server

8 for SQL Server

2 to 4 for NearPoint Server

4 for SQL Server

2 to 4 for NearPoint Server

4 for SQL Server

CPU Class

Any Windows Server 2003 or Windows Server 2008 Certified Server

Intel® Pentium® 4 Processor-based servers

Intel® Xeon™ Processor-based servers

AMD Opteron™ Processor-based servers







Memory 8 - 16GB 8GB 4GB

Storage Interconnect

1 - 2GB/sec Fibre Channel

SCSI 320/160

iSCSI

SAS RAID Controller

1 - 2GB/sec Fibre Channel

SCSI 320/160

iSCSI

SAS RAID Controller

SCSI

SATA RAID Controller

iSCSI


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Storage Classification

Includes any suitable Array certified in Microsoft® Windows Server System Storage, RAID Storage, RAID System Catalog

Medium Enterprise class RAID array with hot spare

Server internal hardware RAID with cold spare

Workgroup class RAID Array with Spare

Server Internal Hardware RAID

Disk Type SATA I & II

SCSI 320

SAS

Fibre Channel

SATA I & II

SCSI 320/160

Fibre Channel

SAS

SATA I & II

SCSI 320/160

SAS

Windows Volume Expansion

Yes Yes Yes

Networking 1000 MB/sec 1000 MB/sec

100 MB/sec

1000 MB/sec

100 MB/sec

Scaling Factor Large Medium Small


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. .NEARPOINT REQUIREMENTSSoftware Requirements for NearPoint

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 .3 SOFTWARE REQUIREMENTS FOR NEARPOINT

NearPoint requires that you install the following software on the computer on which you would install the NearPoint Server:

• Operating System

• Virtual Computer Support

• Microsoft Outlook

• SQL Servers

• Exchange System Manager Tools (Exchange 2003)

• Exchange Management Console (Exchange 2007)

• Microsoft SQLXML

• Microsoft MSXML

• Microsoft .NET Framework

• Supported Replication Software

• Compliance Storage and De-Duplication Devices Support

• Microsoft Windows Essential Business Server (EBS) Support


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2.3.1 Operating System

The following operating systems are supported for the NearPoint Server:

Operating System Release Notes

Microsoft® Windows Server 2003

Standard and Enterprise Editions

(32-bit and 64-bit)a

SP2 ESMEMCOLMLSLDNESXHVCC

Microsoft® Windows Server 2003 R2


(32-bit and 64-bit)



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Notes:

• ESM: Requires Microsoft® Exchange 2003 System Manager when Shadowing Exchange 2003 Servers.

• EMC: Requires 32-bit (x86) Microsoft® Exchange 2007 Management Console (EMC) version when Shadowing Exchange 2007 Servers with a NearPoint Server running

Microsoft® Windows Server 2008 Standard and Enterprise Editions

(64-bit only)


Microsoft® Windows Server 2008 R2bc Standard and Enterprise Editions

(64-bit only)

RTM ESMEMCOLMLSLDNESXHVCC

a. For Windows Server 2003 x64 and Windows Server 2003 R2 x64 configurations, you must install Exchange 2003 System Manager (ESM) before you install Windows Server SP2.

For Windows Server 2003 and Windows 2008 and 2008 R2 x64, you must configure the NearPoint IIS server to run in 32-bit mode.

For Windows Server 2003 x64 and Exchange 2007, you must bind the Exchange 2007 32-bit DLLs on the NearPoint server. See the Installation Guide.

b. If the NearPoint system is installed on Windows Server 2008 R2, then this system cannot manage an Exchange Server 2003 on Windows Server 2003 configured for ESE-based capture.

c. If the NearPoint system is installed on Windows Server 2008 R2, to protect Microsoft Exchange 2007, you must install the Exchange 2007 Management Tools using the Microsoft Exchange 2007 SP3 installation media. Download the media from this URL:http://www.microsoft.com/downloads/details.aspx?FamilyID=1687160b-634a-43cb-a65a-f355cff0afa6&displaylang=en

Operating System Release Notes


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Windows 2003 x86 version. Otherwise, starting with version 4.1.0, the EMC 64-bit OL = Requires either Microsoft® Office Outlook® 2003 SP3 or Microsoft® Office Outlook® 2007 SP1 installed on the NearPoint Server.

• ML: Requires either MSXML 4.0 SP2 or MSXML 4.0 SP2 plus Hotfix KB832414.

• SL: Requires SQLXML 3.0 SP3.

• DN: Requires .NET Version 3.5 Service Pack 1 (.NET 3.5.1).

• ESX: VMWare ESX Server Version 3.5 Update 4, ESXi 4.0.

• HV: Microsoft Hyper-V version Windows 2008 (SP2) and Windows 2008 R2 (RTM).

• CC: Requires the following client-side components for NearPoint for Files to run with both SQL 2005 and SQL 2008:

• SQL 2008 Native Client (x86/x64) to match NearPoint operating system

• SQL 2008 System CLR Types (x86/x64) both on a 64-bit operating system

• SQL 2008 Management Objects (x86 /x64) both on a 64-bit operating system

2.3.2 Virtual Computer Support

You can install and configure NearPoint on the following virtual computers:

Virtual Computers Version

VMWare ESX Server (32-bit and 64-bit) 4.0.0 Build 208167

3.5 (Update 4)

ESXi 4.0 (Build 171294)

Microsoft Hyper-V Server 2008 6.0.6001

6.0.6002


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2.3.3 Microsoft Outlook

Instead of the entire Microsoft Office suite, install Microsoft Outlook® only. Use the Custom installation mode and clear all other applications such as Word® and PowerPoint®, and install Outlook only.

Microsoft Outlook Version Service Pack

Microsoft Outlook 2003

(all editions)

SP3

with the following junk email filter update: http://www.microsoft.com/downloads/details.aspx?familyid=958F2D5F-7130-4E14&displaylang=en.

Microsoft Outlook 2007

(Professional and Enterprise Editions)

SP1

SP2


http://www.microsoft.com/downloads/details.aspx?familyid=958F2D5F-7130-4E14&displaylang=en

http://www.microsoft.com/downloads/details.aspx?familyid=958F2D5F-7130-4E14&displaylang=en

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2.3.4 SQL Servers

The following Microsoft SQL Server versions are supported:

Notes:

• Requires Mixed Mode, Windows, and SQL Authentication.

• NearPoint is dependent on 5 default SQL Server collation locales.

• All SQL Servers must run the same version.

Microsoft SQL Server Service Pack

Microsoft SQL Server 2005

• Standard and Enterprise Editions (32-bit and 64-bit)

• KB934458 or KB934459 is a critical update required for SQL Server 2005 Service Pack 2 (depending upon the SQL Server build version installed on your system). For more information, see http://support.microsoft.com/?kbid=934458 or http://support.microsoft.com/?kbid=934459.

• NearPoint requires that you install the SQL Server FullText Search (MSSQLSERVER) service and that it is running successfully.

• Production does not support Microsoft SQL 2005/SQL 2008 Express and Workgroup editions.

SP3

Microsoft SQL Server 2008

• Standard and Enterprise Editions (32-bit and 64-bit)

SP1

Microsoft SQL Server 2008 R2

• Standard and Enterprise Editions (64-bit only)

RTM


http://support.microsoft.com/?kbid=934458

http://support.microsoft.com/?kbid=934459

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Supported Database Collations

The following database collations for SQL Server 2005/2008 for the respective locales:

2.3.5 Exchange System Manager Tools (Exchange 2003)

You must install Exchange System Manager ESM for a native Exchange Server 2003 environment and in a mixed mode environment:

Language Database Collation

English - US SQL_Latin1_General_CP1_CI_AS

English - UK Latin1_General_CI_AS

German German_PhoneBook_CI_AS

French French_CI_AS

Japanese Japanese_Unicode_CI_AS

Simplified Chinese Chinese_PRC_CI_AS

Traditional Chinese Chinese_Taiwan_Stroke_CI_AS

Microsoft® Exchange System Manager Service Pack

Microsoft® Exchange 2003

System Manager (ESM) Toolsa

a. Microsoft does not support an ESM 2003 installation on 64-bit operating systems.

(Match the service pack to the latest level of Production Exchange Servers)

• RTM (No Service Pack)• SP1 • SP1 and Hot Fix 890056 • SP2

Microsoft® Exchange 2000

System Manager (ESM) Tools

(Match the service pack to latest level of Production Exchange Servers)

• Microsoft® Exchange 2000 SP3 and Rollup Patch KBKB870540-v2b

b. You might not be able to install Rollup Patch KBKB870540-v2 on a 64-bit operating system. If ESM patches do not update ese.dll or esebcli2.dll, you do not need to apply them on the ESM tools on the NP Server.


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You can install ESM 2003 on 64-bit operating systems that are not patched with SP2. You receive warning messages when you perform this procedure, but the configuration is supported. To install ESM 2003 on 64-bit OS with SP2, complete the following steps:

1. Uninstall SP2. For more information, see http://technet.microsoft.com/en-us/library/cc779901.aspx.

2. Re-install IIS and .NET components.

3. Install ESM 2003.

4. Re-apply SP2.

2.3.6 Exchange Management Console (Exchange 2007)

For a native Exchange Server 2007 environment or a mixed mode environment, you must install Exchange Management Console version 2007.

2.3.7 Microsoft SQLXML

You must install Microsoft SQLXML version 3.0 SP3. For more information, see http://www.microsoft.com/downloads/details.aspx?FamilyID=51d4a154-8e23-47d2-a033-764259cfb53b&displaylang=en.

2.3.8 Microsoft MSXML

You must install Microsoft MSXML version 4.0 SP2. For more information, see http://www.microsoft.com/downloads/details.aspx?FamilyId=3144B72B-B4F2-46DA-B4B6-C5D7485F2B42&displaylang=en.

2.3.9 Microsoft .NET Framework

Install the following version:

Microsoft .NET Framework Service Pack

Microsoft .NET Framework Version 3.5 (32-bit and 64-bit)

SP1 with critical patches listed with Microsoft KB article 959209. For more information, see http://support.microsoft.com/kb/959209.


http://www.microsoft.com/downloads/details.aspx?FamilyID=51d4a154-8e23-47d2-a033-764259cfb53b&displaylang=en

http://www.microsoft.com/downloads/details.aspx?FamilyID=51d4a154-8e23-47d2-a033-764259cfb53b&displaylang=en

http://www.microsoft.com/downloads/details.aspx?FamilyId=3144B72B-B4F2-46DA-B4B6-C5D7485F2B42&displaylang=en

http://www.microsoft.com/downloads/details.aspx?FamilyId=3144B72B-B4F2-46DA-B4B6-C5D7485F2B42&displaylang=en

http://technet.microsoft.com/en-us/library/cc779901.aspx

http://technet.microsoft.com/en-us/library/cc779901.aspx

http://support.microsoft.com/kb/959209

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2.3.10 Supported Replication Software

The following replication software is supported:

2.3.11 Compliance Storage and De-Duplication Devices Support

The Tiered Storage Option (TSO) adds support for various compliance storage and de-duplication devices to the NearPoint system. The NearPoint system supports the following devices:

Device Name Version

NetApp® SnapDrive®/SnapMirror®

NetApp SnapDrive Version 6.0, 6.1, 6.2

NetApp SnapManager® for Exchange 5.0 (with SnapDrive 6.0, 6.1, 6.2)

6.0 (with SnapDrive 6.2)

NetApp SnapManager for SQL 2.1, 5.0R1

NetApp SnapMirror (DataOnTap)® 7.3.2

Dell™ EqualLogic™ PS Series

EqualLogic PS Series Firmware 4.1.7, 4.3.6

EqualLogic HIT Kit 3.1.2, 3.2.0, 3.3.1

Device Name Version

EMC® Centera® device (Basic Edition, Governance Edition, and Compliance Edition Plus)

3.0.3-1525-787-14621

3.1.3-2082-903-20381

4.0.0-2389-937-20470

Hitachi Data Systems® HCAP 2.4.197

3.0.0.259

NetApp SnapLock™ Data ONTAP 7.2.4

Data Domain® 4.6.0.2-76725

Dell™ DX Object Storage Platform 4.0


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. .NEARPOINT REQUIREMENTSSoftware Requirements for Microsoft Exchange Servers

2.3.12 Microsoft Windows Essential Business Server (EBS) Support

You can install NearPoint and configure it to run in a Microsoft Windows EBS environment. NearPoint supports the following version of Windows EBS:

2.4 SOFTWARE REQUIREMENTS FOR MICROSOFT

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EXCHANGE SERVERS

For NearPoint to manage an Exchange Server, the following software is required on the Exchange Server computer:

• Microsoft Exchange Server Environment


2.4.1 Microsoft Exchange Server Environment

NearPoint supports the following Microsoft Exchange Server environments:

Name Version

Microsoft® Windows Essential Business Server 2008

RC0

Version Service Pack

Microsoft® Exchange 2000Standard and Enterprise Editions

SP3 and Rollup Patch KBKB870540-v21

Microsoft® Exchange 2003Standard and Enterprise Editions

SP2


. . .


Microsoft® Exchange 2007 (64-bit)a

Enterprise and Standard Editions

Non-Clustered and CCR Clustered

SP1SP2SP3

For more information, see Supported Exchange Server Configurations on page 21.

Microsoft® Exchange 2010 (64-bit)

Enterprise and Standard Editions

RTMSP1b

a. Either Windows 2003 or on Windows 2008 can host The Exchange Server 2007 SP1.Only Windows Server 2003 can host the Exchange Server 2007 SP2. See http://technet.microsoft.com/en-us/library/ee338574(EXCHG.80).aspx

b. All Exchange 2010 servers in your organization should be upgraded to SP1.

Note: Before you upgrade your Exchange Server or apply a service pack, confirm that the Exchange Server version compatible with the NearPoint server. For further assistance, contact Mimosa NearPoint support.



http://technet.microsoft.com/en-us/library/ee338574(EXCHG.80).aspx

. . .


Supported Exchange Server Configurations

Apart from Exchange 2000, NearPoint supports Exchange 2003, Exchange 2007, and mixed mode environments. See the following matrix for Public Folder Store and Outlook Client support:

Exchange Organization Configuration Details

Public Folder Store Available

Supported NearPoint Clients

Mixed Mode The organization has Exchange Server versions, 2003, 2007, and 2010, where the Exchange Server 2003 is the first Exchange Server in the organization.

Available Both Outlook and Outlook Web Access are supported.

Native Exchange 2007

The organization has a native Exchange Server 2007 environment, with Microsoft Outlook version 2003.




Is explicitly created

Both Outlook and Outlook Web Access are supported.

Not available Only Outlook Web Access is supported.






Is explicitly created

Both Outlook and Outlook Web Access are supported.

Not available Only Outlook Web Access is supported.


. . .

. .NEARPOINT REQUIREMENTSSoftware Requirements for Microsoft Office SharePoint

Server


The Exchange Servers that NearPoint would manage support the following Operating Systems:

2.5 SOFTWARE REQUIREMENTS FOR MICROSOFT

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OFFICE SHAREPOINT SERVER

For NearPoint for SharePoint® to archive data on a SharePoint Server, the following software is required on the SharePoint Server computer:

• Microsoft SharePoint


• Other Microsoft Windows Components

Operating System Service Pack



(32-bit and 64-bit)

SP1, SP2



(32-bit and 64-bit)

SP1, SP2

Microsoft® Windows 2008a Server

Enterprise Edition (64-bit only)

a. In order to use NearPoint on Windows 2008 in a Exchange 2003 environment, contact Mimosa Support.

SP1

Microsoft® Windows 2008 Server R2

Enterprise Edition (64-bit only)

RTM


. . .


Server

2.5.1 Microsoft SharePoint

NearPoint supports the following Microsoft SharePoint environments:


NearPoint for SharePoint can protect SharePoint Servers that are supported on the following operating systems:

2.5.3 Other Microsoft Windows Components

You must install the following software on the SharePoint Servers:


Microsoft Windows SharePoint Services (WSS) 3.0 SP1, SP2

Microsoft® Office SharePoint Server (MOSS) 2007


SP1, SP2

Microsoft® SharePoint Foundation 2010

Microsoft® SharePoint Server 2010





(32-bit and 64-bit)

SP2



(64-bit)

SP1, SP2

Software Service Pack

Microsoft Windows PowerShell™ 1.0 RTM

Microsoft .NET Framework 3.5 SP1


. . .


Server

For more information on NearPoint for SharePoint system requirements, see the NearPoint for SharePoint Installation and Administration Guide.


. . .

. .NEARPOINT REQUIREMENTSMimosa Archive Self Service Retrieve (SSR) Client

2.6 MIMOSA ARCHIVE SELF SERVICE RETRIEVE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (SSR) CLIENT

To access the NearPoint Archive, the client must install the following software:


• Email Client

• Web Browsers


To access the NearPoint Archive, the client must install one of the following operating systems:

Version Version Service Pack

Microsoft® Windows™

XP (32-bit and 64-bit versions, all editions) RTM, SP1, SP2

Server 2003


(32-bit and 64-bit)

SP1, SP2

Server 2003 R2


(32-bit and 64-bit)

SP1, SP2

Vista Enterprise (64-bit version) SP2

7


(32-bit and 64-bit)

RTM

Macintosh OS ™

10.3, 10.4, 10.5, 10.6 -

Windows Mobile™

5.1 -


. . .

. .NEARPOINT REQUIREMENTSMimosa Archive Self Service Retrieve (SSR) Client

2.6.2 Email Client

Before you install the Email Client:

• The Mimosa Archive Client requires that you enable the Outlook folder home page feature. The NearPoint Server requires Outlook 2003, SP1 or later.

• The Mimosa Archive Cache feature is available for Outlook users only. OWA retrieves extended messages directly from the NearPoint Server and not from the Mimosa Archive Cache.

• The Mimosa Archive Folder is available only for Microsoft Outlook and OWA.

The following email clients are supported:

BlackBerry OS™

4.5.0.127 (8130) -

Apple iPhone™

2.2 and later -


Outlook 2010 (RTM)

Professional and Enterprise Editions

32- and 64-bit versions

-

Outlook 2007 (RTM)

Professional and Enterprise Editions

SP2

Outlook 2003 (all editions) SP1 (build 11.6359.6360)

Outlook 2003 (all editions) Critical KB828041 updates (build 11.5608.5703)

Outlook 2003 (all editions) SP2, SP3

Entourage® 2004 (11.4.0) -

Entourage 2008 (12.1.0) -

Outlook 2011 (14.0.2) -

Mozilla Thunderbird® 1.5.0.4 -

Version Version Service Pack


. . .

. .NEARPOINT REQUIREMENTSSoftware Requirements for NearPoint File System Archive

Option

2.6.3 Web Browsers

For OWA, the following Web browsers are supported:

2.7 SOFTWARE REQUIREMENTS FOR NEARPOINT

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FILE SYSTEM ARCHIVE OPTION

The NearPoint File System Archive Option requires the following software:

• File Servers

• FSA Client

Eudora® 6.2.4 -

BlackBerry -

Windows Mobile Office 5.0 -

Browser Platform

Microsoft® Internet Explorer® 6 SP1, 7, 8 Windows only

Safari® 4.0.4 Macintosh only

Firefox® 3.6.x Windows only

Internet Explorer Mobile Blackberry Device

Blackberry® native browser Blackberry Device

Google Chrome™ 4.0 Windows only



. . .

. .NEARPOINT REQUIREMENTSSoftware Requirements for NearPoint File System Archive

Option

2.7.1 File Servers

The NearPoint File System Archive Option supports the following file servers:

2.7.2 FSA Client

FSA Stub recall supports the following clients:



Standard and Enterprise Editions (32-bit and 64-bit)

SP2


Standard and Enterprise Editions (64-bit)

SP2


Standard and Enterprise Editions (64-bit)

RTM

Note: For Microsoft® Windows Server 2003 and 2008, .NET Version 3.5 Service Pack 1 (.NET 3.5.1) must be installed on the file server for Microsoft® Windows Server 2003 and 2008.


Microsoft® Windows 2000 Pro

(requires OWA for Mimosa Archive and Extended message retrieval)

SP4

Microsoft® Windows XP SP3

Microsoft® Windows Vista SP1, SP2

Microsoft® Windows 7 RTM


A SUPPORTED EXCHANGE ACTIVE

. . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DIRECTORY CONFIGURATIONS

The NearPoint Server supports shadowing Microsoft Exchange Servers within a single Exchange organization. The following tables illustrate the types of domain and global catalog configurations that NearPoint can operate in.

Use the following legend to understand the possible configuration scenarios:

Component Symbol

Microsoft Active Directory Domain

Microsoft Active Directory transitive trust

Microsoft Domain Controller (DC)

Microsoft Global Catalog Domain Controller (GC)

Microsoft Exchange Server

29

. . .

. .SUPPORTED EXCHANGE ACT IVE D IRECTORY CONFIGURAT IONS

The NearPoint solution supports the following domain configurations:

NearPoint Server

Microsoft SQL Server

Environment Description Supported Configuration

Single Domain

Single Microsoft Exchange Organization

Single Microsoft Exchange Server

Single Global Catalog Domain Controller

Single NearPoint Server

Single Microsoft SQL Server

Component Symbol


. . .

. .SUPPORTED EXCHANGE ACT IVE D IRECTORY CONFIGURAT IONS

Single Domain


Multiple Microsoft Exchange Servers

Single Global Catalog Domain Controller


Single Microsoft SQL Server

Parent-Child Domains


Multiple Microsoft Exchange Servers

Global Catalog Domain Controller in Each Domain


Single Microsoft SQL Server in Domain with NearPoint Server

Environment Description Supported Configuration


B TIPS AND RECOMMENDATIONS FOR

. . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .SIZING AND STORAGE

This appendix covers some examples to which you can refer for sizing your Server storage, for a current and growing enterprise. The examples include an initial sizing of the NearPoint Server system hardware, NearPoint Server storage, disk volume layouts, and SQL Server database size, and location.

32

. . .

. .T IPS AND RECOMMENDATIONS FOR S IZ ING AND STORAGE

The NearPoint Logical Workload

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B.1 THE NEARPOINT LOGICAL WORKLOAD

The following figure shows the logical relationship between volume types and idealized load characteristics. For example, the Smart Extract process has light reads and heavy writes on the EDB shadow, while at the same time producing heavy writes to the message/attachment (indexed object repository) volume.


. . .



RAID Levels

The NearPoint workload uses RAID volumes according to the guidelines described below. Many disk sub-systems provide only certain RAID levels and selecting the closest fit is acceptable. Larger sub-systems are generally not impacted by RAID level to specific spindle mapping.

Volume Function

Recommended RAID Level

Allocation (Cluster) Size

Stripe Size Comments

Boot / System Volume /Temp

RAID-1 4K 64K We recommend that the %Windows%\temp directory be hosted on a [RAID 0+1] or a [RAID-1+0 (RAID-10)] volume. The data on this volume need not be resilient, but we recommend [RAID 0+1], or [RAID 1+0 (RAID-10)] rather than RAID-0 because the former facilitates non-disruptive operation in the presence of drive failures, if the system supports hot-plug drives.

Paging File / Swap

RAID-1 4K 64K We recommend that you create a separate volume for the Windows Paging file. Sizing should follow Windows recommendations, and be fully pre-allocated to the recommended size.

Shadow Repository

RAID 4, 5, 6, 50, or DP

64K 64K This volume holds the Shadow copy of the Exchange databases. It must be high-performance and resilient.


. . .



Best Practice: Follow the hardware vendors' best practices for Windows 2003 64-bit NTFS Volumes regarding stripe and offset. For example, some vendors require 64-bit volumes to offset the OS Partition, which is accomplished with the Disk Partition command.

Indexed Object Repository

RAID 4, 5, 6, 50, or DP

4K 64K This volume stores the Smart Extracted messages items and attachments. It must be high-performance and resilient since it holds critical archive data. You should prepare this volume for growth, and allow for adding storage to an existing volume non-disruptively.

Index Volume RAID 4, 5, 6, 50, or DP

4K 64K This volume holds all the indexed information that it uses to search archived data. It must be high-performance and resilient.

Scratch Volume RAID-1 or RAID-10 4K 64K This volume holds all the temporary data for PST, Message Restore, Mimosa Archive Cache, and such NearPoint operations.

SQL Databases: MimosaContext

Mimosa ExchangeItem

Mimosa Application

MimosaActivity

MimosaBlobInfo

RAID-1 or RAID-10 64K 64K For more information, see the Mimosa NearPoint for Microsoft Exchange Server Installation Guide.

SQL Logs (for all database instances)

RAID-1 or RAID-10 64K 64K This volume holds temporary log data for the SQL databases.

Volume Function

Recommended RAID Level

Allocation (Cluster) Size

Stripe Size Comments


. . .


Example Deployment Scenarios

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B.2 EXAMPLE DEPLOYMENT SCENARIOS

For optimum NearPoint performance, ensure that apart from the system volumes, you allocate enough space for the following NearPoint volumes:

• Shadow Volume—Hosts copies of the production EDBs, STMs, and logs

• IOR Volume—Hosts messages and attachments after you extract them from the EDBs, STMs, or uploaded PST files

• Index Volume—Hosts the full-text index for all data in the IOR volume

• SQL Database Volume—Hosts the SQL Filegroups for NearPoint

• SQL Log Volume—Hosts SQL database log files

The following points pertain to the examples in the following sections:

• RAID controllers or cards must be provisioned to house the disk spindle population.

• CPU chips in servers must meet or exceed the performance of the Intel Harpertown class of processors. The Dell 2950 and Dell 1950 are examples of servers with these CPU chips.

B.2.1 Suggested Hardware for 50-100 Mailboxes

NearPoint Server - Minimum of one is required

For example: Dell 2950 (or hardware with similar or better capabilities)

• 4 CPU cores with 4GB RAM

• Windows Server 2008 Standard 64-bit

• RAID-1 2x750GB 7.2k rpm OS, NP Binaries, NP Scratch

• RAID-5 4x750GB 7.2k rpm for NP Shadow, IOR, and Index volumes


. . .



SQL Server - Minimum One is required


• 4 CPU cores with 4 to 8GB RAM


• SQL Server Version 2005/2008 Standard 64-bit

• RAID-1 2x146GB 10k rpm OS, SQL Binaries, SQL Logs

• RAID-10 4x146GB 10k rpm for SQL Filegroups

B.2.2 Suggested Hardware for up to 250 Mailboxes



• 4 to 8 CPU cores with 8GB RAM


• RAID-1 2x1TB 7.2k rpm OS, NP Binaries, NP Scratch

• RAID-5 4x1TB 7.2k rpm for NP Shadow, IOR, and Index volumes

SQL Server - Minimum of one is required





• RAID-1 2x146GB 10k rpm OS, SQL Binaries, SQL Logs



. . .






• 2 Quad CPU cores with 16GB RAM








• SQL Server Version 2005 Standard 64-bit

• RAID-1 2x300GB 15k rpm OS, SQL Binaries

• RAID-1 SQL Log










. . .








• RAID-1 or RAID-10 for SQL Logs

• RAID-1 2x300GB 15k rpm OS, SQL Binaries



Mimosa Compatibility Document

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