Military Market Facts July 2008 American Logistics Association.
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Transcript of Military Market Facts July 2008 American Logistics Association.
Our History 1920 Incorporated as the Quartermaster’s Association (QMA)
QMA was composed of officers of the Regular Army, the National Guard, the Organized Reserves, key civilians in the federal government and leaders of industry. QMA disseminated professional information concerning all Quartermaster and related activities, and fostered and promoted a spirit of cooperation and friendly exchange of ideas among the members.
1961 QMA becomes the Defense Supply Association (DSA)The name was changed in response to the establishment of the Defense Supply Agency, as well as the increasing responsibilities being placed upon the U.S. Army Quartermaster Corps to provide food, clothing and general supplies to all the Armed Forces under DoD’s single manager concept. The Association was composed of officers of the Armed Forces, key civilians in the federal government and leaders of industry.
1972 DSA becomes the American Logistics Association (ALA)To eliminate confusion with the Defense Supply Agency, the Association changed its name to the American Logistics Association and adopted the “eagle in the oval” logo. The new ALA carried forward the same objectives of the Quartermaster and Defense Supply Associations. According to an editorial in the July/August 1972 issue of ALA’s Review Magazine, the new name “was chosen to “show clearly who we are, what we do and how we intend to function. ‘American’ must always exalt the pride of patriotism…we believe in our country, in its customs, in its ideas and in its business efforts. ‘Logistics’ is defined as that branch of the military art which embraces the details of transport and supply. ‘Association’ is a union; a connection of persons or things, or a union of persons in a company or society for some particular purpose.”
Our History 1974 ALA reorganizes into a national trade association
Led by a Board of Directors comprised of representatives from industry, the newly organized association was designed to serve industry and its related interests in military and other government activities.
2005The ALA Board of Directors revised the mission of ALA to include a focus on Total Quality of Life and MWR/Services. The The American Logistics Association promotes, protects, and American Logistics Association promotes, protects, and enhances the military resale and quality of life benefits on enhances the military resale and quality of life benefits on behalf of our members and the military community.behalf of our members and the military community.
Programs and Services
It is our goal to provide valuable programs and services that enable all members to operate effectively and efficiently with the military resale system and services.
ALA is the only organization that can give you the resources and the information you need to succeed. We strive to increase the visibility of the Association and enhance the services that ALA provides its members.
Contact Information
American Logistics Association1133 Fifteenth Street, N.W.Suite 640Washington, DC 20005(202) 466-2520, Fax (202) 296-4419www.ala-national.org
Military Military MarketMarket
A Closer LookA Closer Look49 States
2 U.S. Territories
30 Foreign Countries
Military Resale Market
Exchanges11,980B
Ships Afloat $84.2M
Commissaries $5.65
FY 07 Total Sales: $18.5Billion
Military Resale Market Sales Trend 2008 $18.56B
18.4
17.8
16.616.3
15.8
151515
14.614.814.714.7
15.3
16.3
13.3
13.8
14.3
14.8
15.3
15.8
16.3
16.8
17.3
17.8
18.3
18.8
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Authorized Shoppers
DoD Civilian Employees 0.67M
Guards/ Reserves 2.0M
Retirees 2.1M
Active Duty 1.3860M
Family Members 5.4M
Total Shoppers
11.6Million
Source: Defense Manpower Data Center (DMDC)
Active Duty Military Personnel Trend
1.38M1.39M1.40M1.43M1.43M1.39M1.44M1.37M1.40M1.42M
1.50M1.60M1.65M1.70M
1.80M
2.00M2.10M
1.37M
0
0.5
1
1.5
2
2.5
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Source: DMDC
Active Duty Demographics
Age
<22 23%
22-26 29%
27-31 17%
32-36 13%
37-49 17%
50+ .01%
Officers Enlisted
16.3% 83.6%
Male Female
1,186,435
85.4% 202,949 14.6%
Source: DMDC
Military Resale Agencies
• Defense Commissary Agency (DeCA)• Army and Air Force Exchange Service (AAFES)• Navy Exchange Service Command (NEXCOM)• Marine Corps Exchange (MCX)• Coast Guard Exchange Systems (CGES)• Veterans Canteen Service (VCS)
Director:Vacant
Chief Executive Officer:Richard S. Page, SES
Selected Operations and Services:
Grocery; Freeze; Chill; Produce
Meat; DairyDeli/Bakery
FY 2007 Sales: $5.65 Billion
Established: 1991
Employees: 16,358
Headquarters:1300 E AvenueFort Lee, VA 23801-1800Phone: (804) 734-8253Web site: www.commissaries.com
Major Distribution Facilities:- CONUS -Civilian Distributor Network- Overseas -DeCA Central Distribution Centers
DeCA Profile
Mission Statement
Deliver the Premier Quality of
Life Benefit to the Armed
Services Community - To
enhance recruiting, retention
and readiness by efficiently
and effectively providing
exceptional savings and
excellent products and
superior services - EVERYTIME,
EVERYPLACE.
DeCA Facts Annual operating Budget- Congressionally Funded Headquarters- Fort Lee, Virginia FY 2007 Sales- $5.65 Billion 258 stores (171 in CONUS and 87 OCONUS) Merchandise sold at cost plus 1% to cover
shrinkage, plus 5% surcharge applied at register Vendor Stocking-required for some categories Estimated that 45% of DeCA shoppers are retirees Commissaries recognized as the #1 non-pay benefit
DeCA Sales Trends
$5.65$5.42$5.37$5.24
$6.02$5.79
$5.47 $5.34 $5.31 $5.1 $4.9 $4.9 $5 $5 $4.97 $5.04
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
(In Billions)
Commissary Sales vs. America’s Top Food Retailers
Company Name Estimated Annual Sales (in billions)
1. Walmart $98.8
2. Kroger $58.5
3. Albertsons $36.3
4. Safeway $32.7
5. Costco $31.1
6. Ahold USA $22.6
7. Publix $20.1
8. Supervalu $19.9
9. Delhaise America $16.5
10. Meijer $6.7
11. H.E. Butt $14.4
12. Winn-Dixie $8.5
13. BJ Wholesale $5.8
14. Defense Commissary Agency
$5.4
Source: Progressive Grocer Magazine, May 2006
DeCA Does More With Less!
Supermarket*
DeCA**
Average Selling Area 34,147 sq.ft. 31,392 sq.ft.
Average Number Checkouts
13 14.7
Store $297,496 $506,968
Checkout $27,344 $34,452
Customer $30.86 $60.76
Square Foot $7.12 $16.15
Avg. Number of Items Stocked
45,000 16,829
Avg. Hours Open per Week
118 hours 59
Inventory Turns 15.3 22.1
Sale per Customer Transaction
$27.34 $58.57
Weekly
S
ale
s
Per
* Source of supermarket figures: FMI Speaks 2006
**Based on all DeCA CONUS stores with sales of $2milllion or more per year.
DeCA Sales
Store Rank Sales 2007 Sales
2007 Transactions
#1 Fort Belvoir, VA $95,680,209
1,096,567
#5 San Diego NB $70,273,055
1,057,251
#10 Langley AFB $63,292,723
985,652
#25 Wright-Patt AFB $50,485,933
677,811
#50 Kadena AB, Okinawa $37,882,636
733,812
#100 Ft Wainwright, AK $21,993,270
386,591
FY ’07 Average Sales Per Store $20.2 Million
Source: Progressive Grocer Magazine, May 2007
DeCA Prices All Merchandise at Cost +1% (shrinkage) + 5% (surcharge)
No Slotting fees or co-op advertising 100% of all deal money is passed to the
patron
An ideal test market scenario since the effect of trade funds can truly be monitored
Distance Deters Commissary Store Visits
The average Commissary is 2.5 times as far The average Commissary is 2.5 times as far from home as the local grocery storefrom home as the local grocery store
However, by a 2 to 1 margin, patrons are However, by a 2 to 1 margin, patrons are willing to put up with inconveniences to save willing to put up with inconveniences to save 30% on their grocery bill30% on their grocery bill
Commissary Consumers Use Coupons Heavily
126.4 Million coupons redeemed in FY 2007.
Total coupon value was $98.8 Million. DeCA earns approximately $10.1
Million in handling fees per year. Redemption percentages are generally
higher in the military market. Average coupon face value is 78 cents.
DeCA Business Drivers Promotions via Display
(Presented to DeCA Headquarters)
Manager Specials: Category leaders, high volume items, deep discounts, normally 7 days, mandated display, administered via automated VCM at Headquarters
Power Buy Display: High volume items, excellent prices, mandated quantities and display
Primary Display: Required displays (K1 & K2 display these to the maximum extent possible)
Secondary Display: Optional displays (store discretion)
One Time Buys/Shippers: Highly consumable, impulse items
Continued…
DeCA Business Drivers Case Lot Sales: Special events to sell patrons in case
increments Dollar Days: Dollar price points and dollar multiples
on brand name food items Coupons: On-shelf manufacturer coupons, FSI
coupons & Internet coupons all accepted Demos: Very effective and cost efficient Advertising: Several effective Military specific
vehicles available In-store DeCA Radio: In most major DeCA stores In-store Floor Advertising: Available for most DeCA
stores
Exchange Sales Trends
11.04$10$9.8
$10.1$10.1$9.7$9.7$9.7$9.3$9.8
$10.5$10
$11.1
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
$12.61
In Billions
ExchangesAAFES, NEXCOM and Marine Corps Exchanges Operate as Federal Instrumentalities - unique
organizations within the DoD Self-funded, using few tax dollars Exchanges pay their own operating costs from Revenues Return earnings to Customers through payments to
Morale, Welfare and Recreation Activities and investments in new, renovated exchange facilities
Coast Guard Exchanges An MWR activity; Coast Guard is part of the Department
of Homeland Security
Veterans Canteens Operates under the authority of the Department of
Veterans Affairs
AAFES Profile
Established: 1895
Employees: 43,000
Headquarters:3911 S. Walton Walker Blvd.Dallas, TX 75236-1598Phone: (214) 312-2001Web site: www.aafes.com
Major Distribution Facilities:Forest Park, GA; Newport News, VA;French Camp, CA; Waco, TX;Giessen, Germany; Tokyo, Japan; Yakota, Japan; Inchon, Korea; Okinawa, Japan; Honolulu, Hawaii
Commander:
Brigadier General Keith L. Thurgood, USAF
COO:Mike Howard
Selected Operations and Services:Retail Stores; On-line ShoppingConcessions; Catalog Services
Food Facilities; Gas and Auto RepairMilitary Clothing Stores; Movie Theaters
Vending Centers, State Department Commissaries
FY 2007 Sales: $9.66 Billion
AAFES Regions (5)
Eastern Region
MainExchanges
Pacific RegionMain
Exchanges
European Region
MainExchanges
Western RegionMain Exchanges
Central Region
MainExchanges
Guam, Japan,S. Korea, Okinawa
Alaska
Hawaii
Puerto Rico
Italy
Germany
England
Greenland
NEXCOM Profile
FY 2007 Sales: $2.30 Billion
Established: 1946
Employees: 15,000
Headquarters:3280 Virginia Beach Blvd.Virginia Beach, VA 23452Phone: (757) 463-6200Web site: www.navy-nex.com
Major Distribution Facilities:Norfolk, VA; Chino, CAPensacola, FL; Naples, ItalyHonolulu, Hawaii; Yokosuka, Japan
Commander:
Rear Admiral Robert J. Biachi, SC, USN
COO:Michael Good, SES
Selected Operations and Services:Retail Stores; Concessions
Food Facilities; Gas and Auto RepairAuthorized Uniform Stores
Vending Centers; Ship Stores
Cuba
Guam
Puerto
Rico
Japan
Hawaii
NEXCOM Districts (11)
Mid-South District
GuamDistrict
JapanDistrict
HawaiiDistrict
Western District
Northwest District
SoutheastDistrict
Tidewater District (HQ)
Capitol District
European District
Northeast District
MCX Profile
FY 2007 *Estimated Sales: $793.3 Million*Cooperative format
Established: 1897
Employees: 3543
Headquarters:3044 Catlin Ave.Quantico, VA 23134-5103Phone: (703) 784-3800Web site: www.usmc-mccs.org
Major Distribution Facilities:None
Director:MG. Gen Timothy R. Larson, USMC
(Ret)
Deputy Director Business Operations:
Michael T. Tharrington
Selected Operations and Services:Retail Stores; Concessions
Vending Centers; Gas and Auto RepairFood and Hospitality Facilities
MWR Programs
Marine Corps Exchanges (MCX) are a part of the Marine Corps Community Services (MCCS) on the Marine Corps
bases.
Yuma
Barstow
Quantico (MCX HQ)
Camp Allen
Henderson Hall
Cherry PointCamp Lejeune
Beaufort
Parris Island
Albany
Twentynine Palms
Miramar& MCRD San
Diego
JapanIwakuni
Hawaii
Kaneohe Bay
Camp Pendleton
MCX Facilities (17)
CGES Profile
FY 2007 Sales: $125.3Million
Established: 1945
Employees: 1,600
Headquarters:870 Greenbrier CircleGreenbrier Tower IISuite 502Chesapeake, VA 23320-2681Phone: (757) 420-2480Web site: www.uscg.mil/mwr
Major Distribution Facilities:None
Commander:
Captain Edward Eng
Director of Operations:Bob McGinty
Selected Operations and Services:
Retail StoresGas Stations
MWR ProgramsFood Operations (franchised)
Vending Centers
CGES High-Volume Exchanges
Seattle
Cape May
Cape Cod
Puerto Rico
Hawaii
Honolulu
San Pedro
Alameda
Humbolt Bay
Petaluma
North Bend
Astoria
PortAngeles
San JuanBorinqu
e
Galveston Miami
Clearwater
St. Petersburg
New Orleans
Mobile (2)Mayport
Charleston
Elizabeth City
PortsmouthYorktown
Staten Island
Baltimore
New London
South Portland
NorthCoast,
Cleveland
Ketchikan
Kodiak
VCS Profile
FY 2007 Sales: $309 Million
Established: 1946
Employees: 3,100
Headquarters:#1 Jefferson Barracks RoadBuilding #25St. Louis, MO 63125-4194Phone: (314) 894-1200Web site: www.vcscanteen.com
Major Distribution Facilities:None
Director:
MS. Marilyn Iverson, SESCOO:
Ralph Shalda, SES
Selected Operations and Services:
Retail Stores, Food Operations (Cafeterias)
Personalized Services, Vending
Central Buying Office Core Customers:
Patients (including relatives and friends)
Staff and Medical workers Volunteers
Average Retail Store size: 1,500-1,800 sq. ft.
Approved items are placed in VCS’ Automated Merchandise Catalog (AMC). Items on AMC are available to each canteen for ordering merchandise.
VCS Profile
Exchanges - Main Stores
NOTE: Resale systems combined operate thousands of retail operations including Main Stores, Shoppettes, Troop Stores, Package Stores, Sport Shops, Lawn and Garden, Fast Food, Military Clothing Stores, Gas Stations, etc.
CONUS OCONUS TOTAL
AAFES 109 51 160
NEXCOM 45 32 77
MCX 17 2 17
VCS 170 0 170
CGES 66 10 76
Total 405 95 500
Exchange Sales vs.America’s Top Retailers Sales
(Billions)
WalMart $315.7
Target $52.6
Sears $49.1
K-Mart $19.7
J.C. Penney $25.6
Federated Dept. Stores
$23.4
May Dept. Stores $14.4
Kohl’s $13.4
U.S. Military Exchanges
$11.6
Dillards $7.7
Nordstrom $7.1Source: NRF online
Exchange Resale SystemsBusiness Drivers Pricing equal to or lower
than best customer Voluntary Price Reduction
(VPR) Favorable payment terms
continued . . .
Marketing funds for:
In-store demos
Premiums, give-a-ways
Truckload and parking lot
sales
Contests, sweepstakes
Clerk training
Scholarships
Exchange Resale SystemsBusiness Drivers
Advertising funds for: Weekly tabloids, In-store flyers Special programs
Prepaid freight Warehouse allowances Business Processes
Vendor Managed Inventory (VMI) Same UPC code # for Bonus
Packs Pre-ticketing for certain kinds of
merchandise
Ship Stores Profile
FY 2007 Sales: $84.2Million
Established: 1909
Headquarters:3280 Virginia Beach Blvd.Virginia Beach, VA 23452Phone: (757) 463-6200Web site: www.navy-nex.com
Major Distribution Facility:Yokosuka, Japan
Commander:
Rear Admiral Robert J. Bianchi, SC, USN
Vic President, Ship Stores Program:
Charlie Vaughn
Selected Operations and Services:Retail Stores; Vending Machines
Laundries; Barber Shops
What Makes Ship Stores Unique?
Investment in inventory is constrained limited storage and
display space Assortments reduced to
best selling SKU’s Majority of sales occur
while deployed Captive market when at sea Store hours restricted while
in port or repair yards Requires 24-72 hour
turnaround for deliveries
MWR
MWR is a term given to a complete range of community support, quality of life programs, services, and activities that are provided to members of the Armed Forces and their families on military installations throughout the world.
Operations
Each of the military services operates MWR activities
Each military service has its own MWR organization, and while they manage similar activities, each does so in its own manner within the broad policy mandates of DoD
Operations are generally decentralized, but there is growing trend toward regional operations in Army & Navy.
Program Funding
MWR operations are funded with a combination of tax payer funds (appropriated) and self generated funds (non-appropriated) referred to as “APF” and “NAF” respectively
NAF is generated through thesale of goods and services byboth MWR operations and theExchanges (dividends)
Programs Categories
Source: DMDC
Categories Title Funds Program Examples“A” Mission Essential 100% APF Fitness Center,
IntramuralSports, Libraries,
Rec. Centers
“B” Community Support 65% APF Child Dev. Center 35% NAF Youth Program,
Outdoor Rec., Rec. Pool
“C” Business Operations 100% NAF* Clubs, Golf,Bowling,
Retail Stores, Snack Bars
Restaurants, Lodging,Marinas
Category may determine type of contracting procedures utilized APF: Defense Federal Acquisition Regulations Supplemental NAF: DoD and Service Specific Regulations **
DoD Directive 4105.67 *With some limited exceptions
DoD Instruction 4105.71 ** www.defenselink.mil
MWR’s Most Frequented Facilities
Air ForceFitness FacilitiesLibrariesOutdoor Rec.Clubs and
Entertainment
ArmyFitness
FacilitiesGyms/fieldsBowlingLibrariesITT
NavyFitness FacilitiesITTFast Food
VenuesOutdoor Rec.Gyms
MarinesFitness FacilitiesITTFast Food
VenuesOutdoor Rec.Gyms
Army MWR OperationsHeadquarters: U. S. Army Community and FamilySupport Center (CFSC)4700 King StreetAlexandria, VA 22302
General Information:2007 Revenues: $778M APF
$953M NAF Employees: 36,000
Facilities:Lodging Operations 78Golf 57Fitness 236Clubs, food, beverage, entertainment 227
Commander: BG John Johnson, USACOO: Rich Gorman, SESPhone: (703) 681-7472Web site: www.armymwr.com
Contains data on: Lodging, Sports, Recreation, Construction, Contracting (How to Do Business), Contracting Officer Listing, Armed Forces Recreation Centers, Child and Youth Programs and more
Key HQ Phone Numbers:Family Programs: (703) 681-5375Soldier Programs: (703) 681-7398 Recreation: (703) 681-7226Business Programs: (703) 681-5203NAF Contracting: (703) 681-5244NAF Construction: (703) 681-1506Army Installation Management
Agency (IMA)
Chief, MWR & Family Support Branch: Arnie Cole Phone: (703) 602-1812
Headquarters: U.S. Marine Corps Personaland Family Readiness Division3280 Russell RoadQuantico, VA 22134-5103
General Information:2007 Revenues: $200M NAF *
$200M APF*Employees: 13,3192007 Recapitalization:$20.1M
Facilities:Fitness 53Food Ops 198Lodging 7Golf 11
*estimated
Director: MG (Ret) Timothy Larsen
Dep. Dir. Business Ops: Michael Tharrington
Phone: (703) 784-9501/9816 (fax)Web site: www.usmc-mccs.org
Contains Data On: Semper Fit (rec./fitness),Family Programs, Business Ops Programs, Personal Services (child/youth), Construction, Contracts, MCX Sites, Buyers Lists, Sales Reports, How to Do Business
Key Phone Numbers:Dep. Dir. Business Operations: (703) 784-3800Public Affairs: (703) 783-9517Retail Branch: (703) 784-3800Services Branch: (703) 784-3800Food & Lodging: (703) 784-3800
Marine Corps MWR Operations
Headquarters: Commander Navy Installations Command (N9) 2713 Mitscher Rd SW Washington DC 20373-5802
General Information:2007 Resources: $461.9M NAF (includes NEX Dividends)
$368.0M APF (Direct)Employees:15,000 (NAF, APF, FN, and MILPERS)2007 NAF Recapitalization: $52.8M
Facilities:Fitness 145Golf Courses 38MWR Lodges Facilities 26RV Parks 41Food Ops 443
Contains Data On: Fitness, motion pictures, ITT, Business Activities, Facilities and Acquisition, Community Support (child/youth), Public Affairs, (How to Do Business)
HQ POCs:F&FR Support Center: (Tom McFadden) (901) 874-6615/6812 (fax)Web site: www.mwr.navy.mil
Other HQ POCs:F&FR Service Center: (Tom McFadden) (901) 874-6618/6803 (fax)Marketing/Communications: (901) 874-4243Fitness/Fleet Rec: (901) 874-6802Media Resources/Motion Pictures: (901) 874-6537Recreation: (901) 874-6640Food Service: (202) 433-4640Lodging Program: (202) 433-4621Child and Youth Programs: (901) 874-6699Facilities & Acquisition: (901) 874-6674Computer Services: (901) 874-6520Finance: (901) 874-6592Personnel: (901) 874-6716Training: (901)874-6735
Navy MWR OperationsCommander, Navy Installations Command (CNIC)Director, Fleet & Family Readiness Programs: John Baker Phone: (202) 433-4544
Director, Fleet Readiness Programs: Christian Mehrer Phone: (202) 433-4538
Headquarters:U.S. Air Force ServicesDirectorate of Services1770 Air Force PentagonWashington, DC 20330-1770
General Information:
2007 Revenues: $752M NAF
$599 M APF
Employees: 47,247
2006 Recapitalization: $131.9M
Facilities:
Fitness Centers 115
Fast Food Ops 108 (Clubs Only)
Golf Courses 66
Lodges 93
Director: Arthur Myers, SESDeputy Dir: Linda Egentowich, YC-03 Phone: (703) 604-0010/0321 (fax)
Web site: www.afsv.af.mil
Contains data on: Aero Clubs, Child and Youth, Fitness and Sports, Tops in Blue, Lodging, ITT, Mortuary Affairs, Survivor Assistance, Career Program, Faculty Design Guides, Libraries, Golf, Clubs, AFNAFPO, Public Affairs and News
HQ POCs:Programs Policy: (703) 604-0738Armed Forces Entertainment: (703) 604-2429Child & Youth: (703) 604-6421
Air Force Services Operations
continued . . .
A.F. Services Agency POC’sCommunity Prgms: (210) 652-3371Rec & Business: (210) 652-3193Fit & Sports: (210) 652-7021Mkting & PAO: (210) 652-4945Lodging: (210) 652-8875Food: (210) 652-2619
A.F. NAF Purchasing AFNAFPOHQ AFSVA/SVC 10100 Reunion Place, Suite 304San Antonio, TX 78216-4138Director: (210) 652-5426Purchasing Div: (210) 652-5426
Air Force MWR Operations
Operations:Air Force Services Agency10100 Reunion Place, Suite 500
San Antonio, TX 78216-4138
Commander: Col. Fredric C. Ryder, USAFPhone: (210) 652-6207/7041 (fax) www-p.afsv.af.mil
Web site: www.afnafpo.com
Includes How to Do Business, Acquisition Data, Smart Buy Program
Headquarters:Coast Guard Morale, Well-being,and Recreation870 Greenbrier CircleGreenbrier Tower II, Suite 502Chesapeake, VA 23320-2641
General Information:2007 Revenues:$15.2M NAF
$15.70M APFEmployees: AF/NAF853
Chief: Captain Edward EngMWR Director: Gary ScheerPhone: (757) 420-2480/0659 (fax)
Web site: www.uscg.mil/mwr www.cg-exchange.com
Facilities:Lodge 30 (excludes RV)Golf Courses 2Food & Bev Ops 26Fitness Ops 31 (excludes stand-alone equipment)
Coast Guard MWR Operations
Lurita Alexis DoanAdministrator
Federal Supply Service
Information Center (FML)Washington, DC 20406
www.gsa.gov
GSA’s 12 Regional Small Business Centers (SBCs) can help your small business locate contracting opportunities. They are in place to help small businesses locate GSA buyers for their products and services and understand GSA contracting and schedule procedures. Sales total approximately $25 billion annually.
GSA’s 12 Regional SBCsRegion 1 – New England10 Causeway StreetSuite 11ABBoston, MA 02222(617) 565-8100Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Region 2 – Northeast & Caribbean26 Federal Plaza New York, NY 10278(212) 264-1234New Jersey, New York, Puerto Rico, U.S. Virgin Islands
Region 3 – Mid-AtlanticStrawbridge Bldg., 20 North 8th Street(215) 446-4928Philadelphia, PA 19107Delaware, Maryland (except Prince Georges and Montgomery Counties), Pennsylvania, Virginia (except Arlington, Fairfax, Loudoun and Prince William Counties, and the City of Alexandria), West Virginia
Region 4 – Southeast Sunbelt77 Forsyth St.Atlanta, GA 30303(404) 331-5103Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee
Region 5 – Great Lakes230 South Dearborn StreetRoom 3718Chicago, IL 60604(312) 886-8901Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin
Region 6 – The Heartland1500 East Bannister RoadKansas City, MO 64131(816) 926-7203Iowa, Kansas, Missouri, Nebraska
Region 7 – Greater Southwest1500 East Bannister Road819 Taylor StreetFort Worth, TX 76102(817) 978-0800Arkansas, Louisiana, New Mexico, Oklahoma, Texas
Region 8 – Rocky MountainBuilding 41, Room 145Denver Federal CenterP.O. Box 25006Denver, CO 80225(303) 236-7408Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming
Region 9 – Pacific Rim450 Golden Gate Ave.San Francisco, CA 94102(415) 522-2700Hawaii, Nevada (except Clark County), Northern California
Room 3108300 North Los Angeles StreetLos Angeles, CA 90012(213) 894-3210Arizona, Nevada (Clark County), Southern California
Region 10 – North West/ArticRoom 2413400 Fifteenth Street, SWAuburn, WA 98001(253) 931-7956Alaska, Idaho, Oregon, Washington
Northern Capital Region (NCR)Room 1050301 7th St., SWWashington, DC 20405(202) 708-5804District of Columbia, Maryland (Prince Gorges and Montgomery Counties), Virginia (Arlington, Fairfax, Loudoun and Prince William Counties and the City of Alexandria)
Office of Commissary and Recreation Affairs (CR), U.S. Department of State
● The Secretary of State has the legislated authority to establish and operate employee associations at U.S. diplomatic missions abroad, and the staff of the Office of Commissary and Recreation Affairs (CR) supports and oversees these associations. There are approximately 125 associations, whose members are from both the civilian agencies of the USG as well as the various military units under the jurisdiction of the Chief of Mission.
Continued…
● The associations average under $500,000 on gross annual revenues. Sales total $44 million annually. The majority of them are located in developing countries where goods and services are either difficult to acquire, expensive, unsafe, unavailable or all of the above! Some associations offer little more than a few conveniences such as a snack bar or a video club. Others run more extensive facilities more in line with those of the military. Each association is responsible for its own procurement — there is no centralized procurement. However, CR assists associations by providing them with appropriate sources of procurement through the Supplier Directory and our contacts in the industry.
Office of Commissary and Recreation Affairs (CR), U.S. Department of State
Continued…
● Although the employee associations differ from the military in size and scope there is one overriding similarity: the mission to provide high quality goods and services to support the morale and welfare of Americans serving our country abroad. To this end, CR invites any and all interested supplier to contact us by fax or e-mail. We invite any interested companies to review our internet site to get a better idea of the kinds of information important to our employee associations. It can be found at: www.state.gov/m/a/c8225.htm.
Office of Commissary and Recreation Affairs (CR), U.S. Department of State
SA-1, Room L304
Washington, D.C. 20522-0101
202-663-1330, Fax 202-663-1329
Email: foodandfun@state,gov
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