1The human interface in logistics

1. Introduction Midl

2. Culture and DNA

3. Mission Statement 4. Vision & Strategy 5. Services 6. Your objectives

7. Implementation 8. References 9. Summary 10. Perception

1•  Resurrection of an ‘old boys network’ •  30% of the shares are held by the employees, which explains their

commitment

•  Network organization (founding shareholders) •  Cornelissen Group •  Huisman Group •  Visser Duiven •  Blokland coldstores

•  Te Winkel en Oomes

Introduction Midl

1•  No nonsense with a smile •  Hands on mentality

•  Well skilled and experienced (logistics encyclopedia)

•  Balanced youth and elderly mix

•  No fragmented business units

•  Independent

Culture

1•  Midl gives their customer base the attention they desire and deserve.

The high level of knowledge, the will to win, our independence and our well established network, enables us to offer tailor made logistics solutions.

•  Focused on solutions, powerful and creative under all circumstances!

Mission statement

1•  Controlled growth •  Growth from warehousing

•  Multi site development

•  Mid sized sites

•  Continuous IT improvement Focus on transparency No nice to haves but need to haves

•  Expansion of international network

Vision and strategy

1The human interface in logistics

Warehousing

Customs

Fiscal representation

Value Added Logistics

Ocean freight

Air freight

Road Transportation

Express (packages)

IT Interfacing

What else?

1•  Warehousing

12.000 pallet positions within these buildings 30.000 pallet positions within the Network Temperature controlled storage (30.000 sqm) Hazardous Cargo storage (10.000 sqm)

•  Inventory management

•  Critical stocklevels

•  Secured access in Warehouse Management System through the web • 

Warehousing

1•  Kitting •  Repacking

•  Labeling

•  Country localization

•  Assembly

•  Softloads

Value Added Logistics

1•  Customs brokerage •  License type E

•  In bond trucking and forwarding

•  Bonded storage Savings on cash flow Export to non-EU countries

Customs

1•  Fiscal representation •  No legal entity in Europe required

•  VAT deferment number from Dutch authorities

•  Bank guarantee 1/12th – 1/4th

Fiscal representation

1•  Warehouse Management System E-Log •  Fifo principle

•  Interfacing through E-connect

•  Mapping at Midl is fully interfaced

IT Solutions

1•  Can be implemented in e-Log •  Barcodes should be on packaging

•  100% reliable

Barcode scanning

1•  Daily services to main European cities •  Hub and spoke system per country

•  Number 1 carrier per country

•  Dedicated network

•  Express and parcel shipments through courier organzations (TNT, DPD, UPS, DHL)

•  Track and trace possibilities

Road Haulage

1•  Long standing experience •  Bonded delivery to Nijmegen warehouse

By truck By barge

•  Temporarily storage of containers at inland ocean terminal in NijmegenAvoidance of demurrage charges

•  Stripping of containers

•  Warehousing and crossdocking facilities

Oceanfreight

1•  Direct delivery by the airlines to Nijmegen in bond •  Breakbulk activities in Nijmegen instead of at the international airport

•  Cross docking and/or storage in Nijmegen

Air freight

1•  Customer Lead-time Reduction •  Centralized warehousing location

•  Freight cost reduction through freight consolidation

•  Fiscal representation

•  Pick and pack

•  Returns management

Your objectives

1Key success factors in implementation management •  Mutual account teams

Account managers / ownership Mutual dedication / determination Escalation paths / overcome hurdles IT / Interfaces Customs / Accountancy

•  Communication plan for customer base

Implementation

1•  Decision •  Implementation planning

•  IT Interfacing (if applicable)

•  Launch date…

Milestones

1•  Midl is keen to assist you in the next phase of their expansion era •  Dedicated and experienced team

•  You’ll be the big fish in the small pond

•  Well established network

•  Independent

•  Fun to work with…

Summary

1Wahl Clippers (Sterling, Ill) Pack it (The Netherlands)

Printronix (Irvine, CA) Aroga (Moscow)

Samy Company (Tampa, FL) ASO Corporation (Alpharette, GA)

AS Rock (Taiwan) Macally (Taiwan)

Frontier (Traverse, MI)

References

1•  Good working attitude •  Low turnover of personnel

•  Affordable real estate / rent

•  10km from German border

•  Inland ocean terminal

•  No traffic congestion

•  As oldest city and former Dutch capital a severe trading mentality

•  University city

Nijmegen area

1What is the perception of the logistics service provider of how his principal sees him?

Perception 1

1What is the perception of the principal of how his service provider sees him?

Perception 2

1What does the provider feel when he receives a call from his principal?

Perception 3

1What does the principal feel when he calls his provider?

Perception 4

1Is only achieved by managing one another's expectations by simply communicating…

Partnership

1

…in a simple way