Microsoft Partner Network Awards 2016 - Windows … PARTNER NETWORK AWARDS 2016 | Criteria Document...

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MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document MICROSOFT PARTNER NETWORK AWARDS 2016 Criteria Document Latest update 01 July 2016 – all previous versions rendered null and void

Transcript of Microsoft Partner Network Awards 2016 - Windows … PARTNER NETWORK AWARDS 2016 | Criteria Document...

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

MICROSOFT

PARTNER

NETWORK

AWARDS 2016 Criteria Document

Latest update 01 July 2016 – all previous versions rendered null and void

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Microsoft

Partner

Network

Microsoft Partner

Network Awards 2016

Awards Overview

Welcome to the Microsoft Partner Network 2016 Awards! The Microsoft Partner Network 2016 Awards recognises partners in South Africa that

have excelled in delivering Microsoft solutions over Microsoft's fiscal year 2016 (1 July 2015 through 30 June 2016). We are excited to offer

Microsoft partners a variety of awards designed to showcase solutions built on the latest Microsoft technologies that provide benefits to all our

customers. These awards have been streamlined to celebrate successes related to partner competencies, cloud transformation, entrepreneurial

spirit and sales excellence.

How Awards Benefit Your Business Award recognition means greater visibility for your team. Being an award winner or finalist can:

• Help create new or stronger business opportunities

• Generate positive press coverage

• Lead to increased market recognition

Nominating for the Microsoft Partner Network 2016 Awards equals many more customers knowing about you and aligns your organization as an

even stronger Microsoft partner.

Microsoft Partner Network 2016 Awards benefits:

Media awareness and coverage for winners and finalists (to be determined by Microsoft).

Customised logos and certificates that help you showcase your company as an honoured Microsoft partner

Custom public relations templates to help promote your award-winning status

Trophies (winners) to signify your success

Photo opportunities with Microsoft executives at celebratory gala dinner

Winners are recognized onstage at the celebratory gala dinner and on other Microsoft owned assets like social media and websites

Ongoing publicity and joint PR opportunities throughout the year following the award presentation

Award Submission Process In this document you can preview all of the 2016 award categories and questions prior to submitting your entry. Review the award questions and

decide which awards you plan to self-nominate for.

This year, the Awards submission process is designed to reflect the changes Microsoft is making by helping you succeed in a fast-changing world of

cloud and mobile technology. In 2016 we will:

Only accept a SWAY interactive presentation uploaded with supporting documents

Open the tool for submission in the coming weeks, and we will notify everyone accordingly.

The award submission will require a SWAY submission that should be built solely for the award you are nominating yourself for. SWAY

presentations should be no shorter than 5 mins and no longer than 10 mins.

We will announce updates including when the Microsoft Partner Network Award 2016 Submission Tool will accept submissions. Please check our

Social Media Channels including the following for regular updates:

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Awards Process The Microsoft Partner Network Awards are highly regarded by Microsoft and our partners and, as such, the process of awarding winners and

finalists is a stringent and serious one.

Each award has an award owner - a senior person within Microsoft responsible for that award and for leading the judging teams.

Firstly, criteria are published which outline the activities, achievements or metrics by which the partner award submissions will be judged. Partners

will have an opportunity to nominate their organisations for any of the self-nomination awards for which they qualify (please reference the entry-

level requirements table below).

The criteria for the majority of the different awards are divided into different category areas, namely winning new customers, driving customer

satisfaction, growing the business, innovation, enabling people and bonus factors. A few awards criteria may be based on Key Performance

Indicators. This will be at the Microsoft Award Owner’s discretion.

Award nomination process steps:

1. Partner representative sign into the awards submission tool and upload award specific SWAY and supporting documentation according to

the questions required for that award. Partners can nominate themselves for multiple awards (excluding the Managing Director’s Partner

of the Year Award), as long as they meet the entry-level requirements. The questions are set by the award owners with contributions

from relevant Microsoft stakeholders.

2. Once the submission tool is closed, the nominations are collated and presented to the judges for review.

3. The judging teams are made up of individuals within Microsoft (and in some instances external independent advisors) that have a vested

interest in the award category.

4. The judge’s review each submission according to the criteria set for each award and score the submission in each of the areas on a point

scale.

5. These scores are then consolidated and then calculated as a percentage which represents the finalists and winners for each award.

*NOTE: There may be a face-to-face interview required*

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Microsoft reserves the right to evaluate the quality of the all shortlisted partner submissions and only award a winner if relevant. The winners and

finalists will be announced at the Gala Dinner in August 2016.

Changes for the 2016 Awards

• Competency award categories now fully reflect all changes made in 2016 and includes all Cloud Competencies

• Furthermore, please note removal of the competency requirement for certain business category awards as per new generation partnerships in

the cloud first, mobile first world.

• There may be a face-to-face interview requirement, where the SWAY will be used as the presentation format.

Entry Level Requirements:

The following outlines the minimum entry-level criteria for each of the self-nomination awards:

Over and above the criteria detailed below, in order for nominations to be considered for the Microsoft Partner Network 2016 Awards, entrants must meet the following criteria:

• For all Competency awards you must be an active member of the Microsoft Partner Network in South Africa as at June 2016

• Competencies attained must have active status at time of submission

• Competencies must have active status for at least 6 months in FY16

2016 Business Awards Categories

Award

Partner Level Required

Additional Criteria Required Gold Silver Network Member Competency

Partner Competency Partner

Consumer Distributor of the Year Full Pack Product Distribution and or Microsoft Hardware and or XBox Distribution agreements

Licensing Solution Provider of the Year

Licensing Solution Provider Agreement (previously Large Account Reseller) as well as meeting minimum scorecard metrics as agreed upon with Partner Sales Executive team.

Reseller/Retail Partner of the Year This award recognizes partners who retail Microsoft Consumer Products and Services to Consumers or Small Businesses

Distribution Partner of the Year X X Authorised Distributor Competency/Agreement

Hosting X Hosting Competency

SMB Customer X X At least one of the following competencies: Midmarket Solution Provider / Small Business

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

2016 Strategic Awards Categories

Award

Partner Level Required

Additional Criteria Required Gold Silver Network Member Competency

Partner Competency Partner

Managing Director’s Partner of the Year

X X X CSAT survey scores

2016 Competency Awards Categories

NEW Awards Partner Level Required Additional Criteria Required

Gold Competency Partner

Silver Competency Partner

MAPS/ Network Member

Data Analytics X X Power BI seats deployed. Customer references on Power BI, SQL Server, and/or Azure

Cloud Platform X X Azure Consumption

Collaboration X X Collaboration Solutions built on SharePoint

Cloud Productivity X X O365 Active Deployments & Cloud Productivity Competency

Datacenter X X X

Hybrid Datacenter Virtualisation with Hyper-V and Azure, Hybrid Management with System Center and Operations Management Suite

Dynamics CRM X X Dynamics CRM Competency

Dynamics ERP X X Dynamics ERP Competency

Learning X X Learning Competency

Communications and Messaging X X At least one of the following competencies: Communications/ Messaging

Software Asset Management X X Active SAM competency

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Enterprise Mobility X X Active seats deployed of EMS: Intune or Azure Active Directory Premium

Windows Enterprise X X Windows 10 Pro Deployments

Application Development Partner of the Year

X X X

Hold an active Microsoft:

• Application Development Competency

• Application Integration Competency

• Intelligent Systems competency

OR

Have a current Microsoft Pinpoint directory listing and B2B or B2C Application in the Microsoft Store

2016 Strategic Awards Criteria Details Managing Director’s Partner of the Year (No Nominations – Microsoft Selection Only)

Key criteria

• Recognises a partner that has over-achieved in one or more areas important to Microsoft and the IT industry

• Alignment to Microsoft SA and its key FY16 priorities and strategic direction

• Ground breaking wins in one or more of loT, Digital Transformation, Cloud, Mobility, Business Applications, App Dev

• Revenue and Market Share Growth

• Customer Satisfaction

• Competences in high growth areas e.g. Azure, Office 365 Active Usage, CRM Online, EMS, SQL

• Case studies in Cloud, Mobile, Applications

• Local or international awards received in FY16

• Submission completed for Microsoft Worldwide Partner Awards in FY16

This award is different in that partners don’t nominate themselves. Nominations come from within the Leadership Team of Microsoft South

Africa. The decision is strategic in nature with the justification being linked to important business issues.

* Please note that award criteria may be subject to change

2016 Business Category Awards Criteria Details: Consumer Distributor of the Year

This award recognizes partners who hold Microsoft distribution agreements for Full Pack Products (FPP); OEM Software;

Microsoft Hardware and Xbox.

Category Key Evaluation Areas

Winning New Partners

• Reseller / Retailer Reach Growth

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

• Market Share Growth in respective SKU (FPP and or XBox and or Windows Hardware)

• Two Examples of New Sell Through Channel Opportunities address (i.e.: Attach and Bundle deals)

• Growth in Cloud / Subscription SKU’s

• Unique Value Add Services to Partners (i.e.: Merchandising Services; CRM Capabilities, etc.)

Driving Partner Satisfaction

• Results of partner satisfaction survey conducted in FY16 (via CSAT or other external survey process if applicable)

• Top Partner Satisfaction Differentiator

Growing the Business

• Min 2 examples of strategic alignment and pro-activeness in working with Microsoft

• Minimum of 2 examples of alignment with Microsoft’s Customer Campaigns or Programs

• Microsoft YoY growth in FY16 (Either FPP SKU’s; XBox or Microsoft Hardware)

• YOY growth % of your Microsoft business

• YoY % partner breadth growth (unmanaged partners)

• YoY % Frequency growth

• YoY % Yield growth

• Attach % to hardware (eg: Live to Xbox; Office to PC; PC Accessories to PC)

• Marketing and Resource investments and spend

• Performance vs. Distributor Target

• Co-op / Funds Utilization Rate

• Reseller / Retailer Readiness through Distributor

• Distributor sales representative training

• Dedicated Microsoft Distributor Resources (As it pertains to Consumer business FPP SKU’s; Xbox or Microsoft Hardware)

Innovation • Min 2 examples of provision of thought leadership and innovative offerings

• Creative or innovative solutions or sales and marketing techniques

Enabling People

• BEE rating score

• Min 1 example of community investments, social responsibility and local relevance initiatives completed in FY16

• Internships / learner ships in FY16

Bonus Factors • Local or international awards in FY16

• Any large volume deals generated

• Any new sales channels un-locked (Eg: Banks; Telcos, ISP, etc)

• Min 2 examples of inclusion of Microsoft teams in customer engagements

• Your organizations’ key differentiator

*Please note that award criteria may be subject to change

License Solution Provider (LSP) of the Year

Key Evaluation Areas

Each License Solution Provider will be recognised according to their agreed LSP Scorecard for the fiscal. Contact your Partner Sales Executive to see how you are tracking

* Please note that award criteria may be subject to change

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Reseller/Retail Partner of the Year

This award recognizes partners who retail/resell Microsoft Consumer Products and Services to Consumers and Small

Businesses

Category Key Evaluation Areas

Winning New Customers

Marketing Excellence such as:

o Labor

o Online

o Visual Merchandising

o Online / Social

Market Share growth in the following categories as applicable to your business

o Xbox

o PCA

o Office

o Windows

o Server / CAL Attach

o Devices

Two examples of campaigns driving attach, bundle deals, device sales, new market development, etc.

Driving Customer Satisfaction

• Top Customer Satisfaction Differentiator

Growing the Business

• Strategic alignment and pro-activeness in working with Microsoft (Eg: joint investment to dive Microsoft category in your

business)

• YoY growth % of your Microsoft business as % of total portfolio

• Best practices run to drive incremental revenue and Microsoft sales in FY16.

• Execution excellence (Co-op claims, Microsoft funds utilization, etc)

• Campaign Execution

Innovation

• Value offers through solution offers to the market including Microsoft and 3rd party product.

• E-commerce Investments – Do you have a digital presence and e-commerce platform

• Creative or innovative solutions or sales and marketing techniques

Enabling People

• BEE rating score • % of staff trained on Microsoft eco-system • Example of community investments, social responsibility and local relevance initiatives completed in FY16

Bonus Factors • Your organizations’ key differentiator • Examples of unique value add services to consumers / SMB’s differencing Microsoft offerings (ie: Endless aisle; CRM

capabilities, Office Activation, Attach and bundle motions, break fix services, SMB call out services, etc *Please note that award criteria may be subject to change

Small, Medium Business Customer Partner of the Year

This award recognizes partners who provide Microsoft Cloud Solutions and Services to Small to Medium Businesses.

Category Key Evaluation Areas

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Winning New Customers

• Number of case studies or testimonials published

• How many new customers / deployment projects did your organisation acquire/roll-out in FY16? What is the associated revenue for licensing and services?

• List the top 3 implementations

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT or other external survey process)

• Top customer satisfaction differentiator

Growing the

Business

• Min 1 example of Microsoft technology sold in the face of competitive preference from customer

• Number of business wins and implementations since 1 July 2015

• Min 1 example of Strategic alignment and pro-activeness in working with Microsoft (sales engagements, campaign execution, etc.)

• Product revenue to Microsoft (direct or influenced)

• Significant annual growth of your Microsoft business

• Number of customers in FY16 compared to FY15

Innovation

• List number of this specific competency solutions that your organisation developed in FY16?

• Describe min 1 example of best live system implemented

• Demonstrate measurable ROI for at least one customer deployment Name the solutions specified above.

• Min 1 example of leading edge solutions around this specific competency solutions and provision of thought leadership and innovative offerings

Enabling People

• BEE rating score

• Min 1 example of community investments, social responsibility and local relevance initiatives completed in FY16

• Internships / learner ships in FY16

Bonus Factors

• Local or international awards in FY16

• Min 2 examples of inclusion of Microsoft teams in customer engagements • Your organisations’ key differentiator

*Please note that award criteria may be subject to change

Hosting Partner of the Year

The Hosting Partner of the Year Award recognizes a partner who demonstrates solution innovation and exemplary

commitment to engaging with Microsoft. Nominees for this award should document how their company and hosted

solution focus on a customer’s business challenge, either by identifying a new market opportunity or by using

technology innovation to address customer needs.

Category Key Evaluation Areas

Winning New Customers

• Number of case studies or testimonials published

• How many new customers / deployment projects did your organisation acquire/roll-out in FY16? What is the associated revenue for licensing and services?

• List the top 3 implementations

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT or other external survey process)

• Top customer satisfaction differentiator

• Hosting Platform performance and uptime, relating to Customer SAT

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Growing the

Business

• Min 1 example of Microsoft technology sold in the face of competitive preference from customer

• Number of business wins and implementations since 1 July 2015

• Min 1 example of Strategic alignment and pro-activeness in working with Microsoft (sales engagements, campaign execution, etc.)

• Product revenue to Microsoft (direct or influenced)

• Significant annual growth of your Microsoft Hosting business

• Number of customers in FY16 compared to FY15

• Expanded Microsoft Product offerings. What new products have been added and are in the process of been deployed or

taken to market E.g. Hosted Lync, CRM, AX etc.

Innovation

• List number of this specific competency solutions that your organisation developed in FY16?

• Describe min 1 example of best live system implemented

• Demonstrate measurable ROI for at least one customer deployment

Name the solutions specified above.

• Min 1 example of leading edge solutions around this specific competency solutions and provision of thought leadership and

innovative offerings

Enabling

People

• BEE rating score

• Min 1 example of community investments, social responsibility and local relevance initiatives completed in FY16

• Internships / learner ships in FY16

Bonus

Factors

• Local or international awards in FY16

• Min 2 examples of inclusion of Microsoft teams in customer engagements

• Your organisation’s key differentiator

*Please note that award criteria may be subject to change

Distribution Partner of the Year

The winning nomination for the Distributor Partner of the Year Award will show:

• Innovation, demonstrated by the distributor who has taken the most creative, yet effective approach to

capitalize on new or maximise existing business opportunities

• Sales leadership, as shown by specific examples of efforts done jointly with Microsoft at the executive and

business development levels to build a deeper partnership

• Execution excellence, as defined by effectively activating and enabling resellers to sell and providing a high level

of customer satisfaction while delivering strong business results

• Cloud transformation, as demonstrated by evolution of reseller base and strong Cloud sales growth via Open

Licensing

Category Key Evaluation Areas

Winning New Partners

• Overall Year on Year % Partner VL on-Premise Reach growth

• Overall YoY % Partner O365 Reach Growth

• Partner % Open Azure Reach Growth

Driving

Partner

Satisfaction

• Results of partner satisfaction survey conducted in FY16 (via MPN CSAT or other external survey process)

Growing the

Business

• Min 2 examples of strategic alignment and pro-activeness in working with Microsoft

• Total number of engagements in FY16 and a minimum of 3 partner references

• Minimum of 2 examples of alignment with Microsoft’s customer campaigns

• Microsoft Open YoY growth in FY16

• YoY growth % of your Microsoft business

• % Growth in partner breadth (unmanaged partners)

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

• Marketing and Resource investments and spend

• YoY frequency growth

• YoY yield growth

• Performance vs Distributor Target – Open Revenue

• Open Renewal Rate

• Co-op Utilisation Rate

• BOS Attach

• Server Attach

• Reseller Readiness through Distributor

• Distributor sales representative training

• Dedicated Microsoft Distributor Resources

Innovation

• Minimum 2 examples of provision of thought leadership and innovative offerings

• Creative or innovative solutions or sales and marketing techniques

Enabling

People

• BEE rating score

• Minimum 1 example of community investments, social responsibility and local relevance initiatives completed in FY16

• Internships/learnerships in FY16

Bonus Factors • Local or international awards in FY16

• Minimum 2 examples of inclusion of Microsoft teams in customer engagements

• Your organisations’ key differentiator *Please note that award criteria may be subject to change

2016 Competency Category Awards Criteria Details:

Software Asset Management Partner of the Year

Category Measurements and Considerations

Winning New Customers

Software Asset Management (SAM) Customer testimonials SAM Case Studies published (focus: placement and those done in conjunction with Microsoft) List the number of customers that pay for ongoing SAM solutions SAM as part of the customer gain strategy – illustration of how SAM has won new business for the partner

Driving

Customer

Satisfaction

• Survey of customers via the quarterly Customer Satisfaction Survey or other survey and have a complaint management process in place

• Illustrate how SAM is incorporated into the T-36 plan to ensure 100%

• Renewals and true ups – percentage of engagements that results in on time True Ups and/or Renewals

• Explain the approach used to communicate with customers through the project / engagement process. Please

provide examples, please be specific around communicating to customer and Microsoft around project timelines and

escalations for on time delivery.

• Through the delivery of the SAM engagement, how are SAM recommendations communicated to the customer.

Please provide examples. Please describe what rhythm you have in place with the Microsoft SA team. Please

describe your approach to managing projects, communicating with Microsoft and ensuring that obstacles are

overcome to deliver n time. Please provide examples.

• Please provide a list of SAM Assessments completed in FY16.

Growing the

Business

• List of customers where SAM engagements have been delivered in FY16. Please identify where a Proof of Execution (POE) has been uploaded for customers

• Please describe how your SAM team is represented across all regions in South Africa.

• Revenue influenced through SAM (True ups, Renewals) – Please illustrate the revenue earned through SAM incentives, influenced SAM revenue.

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

• Significant annual growth of your Microsoft SAM business o Growth in customer base (customer additions)

Innovation

Maturity of SAM offering:

• How does your SAM Offering align to ISO / ITIL?

• Technology used to support the partners SAM offering

• Please describe your approach to drive the adoption of IT Asset Management technology with customers. Please provide examples of where customers have deployed IT Asset Management Inventory tools as a result of a SA engagement.

• SAM Business plan implementation i.e. engagement strategy with customers

• SAM marketing /events /campaigns – tracking ROI and success

Enabling People

• BEE rating score

• Number of dedicated SAM/VL resources

• Min 1 example of community investments, social responsibility and local relevance initiatives completed in FY16

• Internships / learner ships in FY16

Bonus Factors

• Local or international awards

• Your organisations’ key differentiator *Please note that award criteria may be subject to change

Learning Partner of the Year

The Learning Partner of the Year Award is for a Learning Partner that excels in providing innovative training or marketing

solutions to drive growth in Microsoft skills and certifications

Category Key Evaluation Areas

Winning New Customers

• How many new Microsoft Customers did your organisation acquire in FY16?

• List the Microsoft Products trained on for these new Customers (i.e. SQL, SharePoint)

• How did you “win” these new customers?

• Pinpoint

• Direct marketing (email, adverts)

• Referrals

• Other – please provide details

Driving

Customer

Satisfaction

• How do you measure Customer Satisfaction?

• What is your top customer satisfaction differentiator?

Growing the Business

• By what percentage did your Business grow in FY16

• What percentage of your Revenue is from Microsoft Training and or Certification?

• What percentage of your Volume is from Microsoft Training and or Certification?

• Do you use Official Microsoft Courseware for all your Microsoft training engagements?

• Describe your FY16 Marketing Campaigns and what percentage of new business was generated as a result of these

• Campaigns.

Innovation

• How many new/innovative training solutions have you implemented in FY16?

• Describe the solutions specified above and describe the key differentiator and thought leadership demonstrated

Enabling People

• Provide Social Investment projects completed in FY16.

• List the number of Learner ships/Internships/Student2 Business Programmes you have engaged in in FY16. Please include the number of learners trained on each.

• Did you use MOC for the above engagements?

• Was certification included in the above engagements?

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Bonus Factors

• Your organisation’s key differentiator - why should you win this award?

• Min 2 examples of inclusion of Microsoft teams in customer engagements

• How you aligned to Microsoft’s vision of Empowering every person and every organization to achieve more

• In a mobile first cloud first world. *Please note that award criteria may be subject to change

Windows Enterprise Partner of the Year

This award recognises partners who have achieved a minimum of three Windows 10 Pro deployments in FY16. All

customer references should be within the last 12month period. A minimum Microsoft Partner Network status of Silver

or Gold is required.

Category Key Evaluation Areas

Winning New Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator *Please note that award criteria may be subject to change

Collaboration Partner of the Year

The Collaboration Partner of the Year Award will recognize an exceptional partner with a minimum of three customer

references featuring how, within the previous 12 months, solutions based on SharePoint Server 2010, SharePoint Server

2013, or SharePoint Online were deployed. All customer references should be from within the last 12month period. A

minimum Microsoft Partner Network status of Silver or Gold is required.

Category Key Evaluation Areas

Winning New Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16 • List of Top 3 implementations in FY16

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling

People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus Factors • Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator *Please note that award criteria may be subject to change

Datacenter Partner of the Year

This award will recognize a Partner that has Microsoft capabilities that enable customers to modernize their data centres

by taking advantage of advances in identity, data centre management, compute, networking, and storage capabilities on

premise, in the cloud or hybrid. All customer references should be within the last 12month period. A minimum Microsoft

Partner Network status of Silver or Gold is required.

Category Key Evaluation Areas

Winning New

Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling

People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Bonus

Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator *Please note that award criteria may be subject to change

Data Analytics Partner of the Year

The Data Analytics Partner of the Year Award recognizes a partner that delivers a minimum of 250 seats Power BI

deployed and minimum 3 customer references on Power BI, SQL server, and/or Azure. All customer references should be

within the last 12month period. A minimum Microsoft Partner Network status of Silver or Gold is required.

Category Key Evaluation Areas

Winning New Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling

People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus

Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator

* Please note that award criteria may be subject to change

Enterprise Mobility Partner of the Year

The Enterprise Mobility Partner of the Year Award recognizes a partner who has deployed 500 active seats of any one or

combination of the components of EMS: Intune or Azure Active Directory Premium with a minimum of three customer

references. All customer references should be within the last 12month period. A minimum Microsoft Partner Network

status of Silver or Gold is required.

Category Key Evaluation Areas

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Winning New Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator

*Please note that award criteria may be subject to change

Business Applications CRM Partner of the Year

The CRM Partner of the Year Award recognizes a partner that has excelled in providing innovative and unique sales,

services, solutions, and/or support based on Microsoft Dynamics CRM. The solution may include CRM Cloud, CRM On-

Premise, Microsoft Social Listening and Microsoft Dynamics Marketing. All customer references should be within the last

12month period. A minimum Microsoft Partner Network status of Microsoft CRM Silver or Gold competency is required

with a minimum of 3 customer references and $50,000 gross revenue attainment.

Criteria Key Evaluation Areas

Winning New Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• List of Top 3 implementations in FY16

Customer Satisfaction • Top customer experience differentiator

Growing your business

• Number of competitive wins & against which competitor • Minimum 1 example of a strategic win working with Microsoft South Africa team

• Gross revenue attainment against Business Plan

• Gross revenue growth in FY16 vs FY15

• Number of customers in FY16 vs FY15

• CRM Cloud revenue mix

Innovation • Describe key differentiator and thought Leadership demonstrated

Enabling People

• Give min 1 example of community investments • Give min 1 example of social responsibility impact

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

• Give examples of internships and learner opportunities created

Bonus Factors • How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator

*Please note that award criteria may be subject to change

Business Applications ERP Partner of the Year

The ERP Partner of the Year Award recognizes a partner that excels at providing innovative and unique sales, services,

solutions, and/or support based on Microsoft Dynamics ERP – including the Dynamics AX, GP, NAV, or SL product lines.

All customer references should be within the last 12month period. A minimum Microsoft Partner Network status of

Microsoft ERP Silver or Gold competency is required with a minimum of 3 customer references, $40,000 gross revenue

attainment and 40% BREP Revenue Recapture.

Criteria Key Evaluation Areas

Winning New Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• List of Top 3 implementations in FY16

Customer Satisfaction • Top customer experience differentiator

Growing Your Business

• # competitive wins & against which competitor

• Min 1 example of strategic win working with Microsoft South Africa team

• Gross revenue attainment against Business Plan

• Gross revenue growth in FY16 vs FY15

• Number of customers in FY16 vs FY15

• BREP recapture rate

Innovation • Describe key differentiator and thought Leadership demonstrated

Enabling People • Give min 1 example of community investments • Give min 1 example of social responsibility impact • Give examples of internships and learner opportunities created

Bonus Factors • How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator

*Please note that award criteria may be subject to change

Communications and Messaging Partner of the Year

This award recognizes partners with a minimum of three customer references and SfB & Exchange. All customer

references should be from within the last 12month period. A minimum Microsoft Partner Network status of Silver or

Gold is required.

Category Key Evaluation Areas

Winning New Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator *Please note that award criteria may be subject to change

Application Development Partner of the Year Award:

The Application Development Partner of the year Award recognizes a partner with a minimum of three customer

references showcasing an application that passed the silver Microsoft Azure, Windows 8, Windows Server 2012 R2, or

Windows Phone 8 application tests. All customer references should be within the last 12month period. A minimum

Microsoft Partner Network status of Silver or Gold is required.

Category Key Evaluation Areas

Winning New

Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus

Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator

*Please note that award criteria may be subject to change

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Cloud Platform Partner of the Year Award:

The Cloud Platform Partner of the Year Award recognizes a Partner with a minimum of $15000 Azure consumption as

well as a minimum of three customer references. All customer references should be within the last 12month period. A

minimum Microsoft Partner Network status of Silver or Gold is required.

Category Key Evaluation Areas

Winning New

Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus

Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator

Please note that award criteria may be subject to change

Cloud Productivity Partner of the Year Award:

The Cloud Productivity Partner of the Year Award recognizes a Partner with a minimum of 2000 Active Entitlements (any

365 workload) and a minimum of three customer references. All customer references should be within the last 12month

period. A minimum Microsoft Partner Network status of Silver or Gold is required.

Category Key Evaluation Areas

Winning New

Customers

• Number of case studies published in FY16

• Number of new deployments in FY16

• Associated revenue for licensing and services in FY16

• List of Top 3 implementations in FY16

Driving

Customer

Satisfaction

• Results of customer satisfaction survey conducted in FY16 (via MPN CSAT)

• Top customer satisfaction differentiator

MICROSOFT PARTNER NETWORK AWARDS 2016 | Criteria Document

Growing the

Business

• Number of customer in FY16 vs FY15

• Minimum one example of strategic win working with Microsoft

• Ability to cite revenue impact to Microsoft in FY16

• Number of competitive wins and against which competitor

Innovation

• Describe most innovative Go Live in FY16

• Describe min 1 example of best live system implemented

• Name the solutions and Microsoft technologies that were part of key win

• Describe key differentiator and Through Leadership demonstrated

Enabling People

• Give minimum one example of community investments

• Give minimum one example of social responsibility impact

• Give examples of internships and learner opportunities created

Bonus

Factors

• Your most compelling win in conjunction with Microsoft South Africa team

• How you aligned to Microsoft’s vision of empowering every person and every organisation on the planet to achieve more in a mobile first cloud first world

• Your organisations’ key differentiator

*Please note that award criteria may be subject to change

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