Microsoft Dynamics 365 - Leading wireless …...upgrades to Microsoft Dynamics AX 2012,...

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Case Study www.saglobal.com Client overview Brightstar is a global wireless services company that caters to mobile device manufacturers, wireless operators, and retailers across six continents. Solution sa.global helped Brightstar upgrade their existing Microsoft Dynamics AX 2009 based-supply chain solution to the latest Microsoft Dynamics AX 2012 R2 platform to meet its complex and growing business needs. Results With the Microsoft Dynamics AX 2012 R2 platform, Brightstar could: Optimize inventory valuations Reduce total cost of upgrade Improve employee productivity Leading wireless services company gains enhanced operational efficiency

Transcript of Microsoft Dynamics 365 - Leading wireless …...upgrades to Microsoft Dynamics AX 2012,...

Page 1: Microsoft Dynamics 365 - Leading wireless …...upgrades to Microsoft Dynamics AX 2012, sa.global’s Microsoft Dynamics AX 2012 upgrade process is designed to keep downtime to a minimum.

Case Study

www.saglobal.com

Client overviewBrightstar is a global wireless services

company that caters to mobile device

manufacturers, wireless operators, and

retailers across six continents.

Solutionsa.global helped Brightstar upgrade their

existing Microsoft Dynamics AX 2009

based-supply chain solution to the latest

Microsoft Dynamics AX 2012 R2 platform to

meet its complex and growing business

needs.

ResultsWith the Microsoft Dynamics AX 2012 R2

platform, Brightstar could:

• Optimize inventory valuations

• Reduce total cost of upgrade

• Improve employee productivity

Leading wirelessservices companygains enhanced

operational efficiency

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Complex needs demandan exceptional solution Brighstar offers a host of benefits that cater to specific inventory management

customer needs. This includes inventory ownership and management

programs that:

• Reduce inventory ageing

• Eliminate device obsolescence

• Minimize inventory carrying costs

• Enable inventory accuracy

As Brightstar ’s inventory valuation services got more complex due to greater

volumes of transactions and under management of inventory levels, it looked

for an even more sophisticated solution that would enable them to further

extend and optimize their inventory management services.

Brightstar was also looking for a new Microsoft Partner with in-depth Microsoft

Dynamics AX expertise to support them globally.

Company overviewHeadquartered in Miami, FL, USA, Brightstar is a global wireless

services company that caters to mobile device manufacturers,

wireless operators, and retailers spread across six continents.

Services offered by Brightstar include value-added distribution,

supply chain solutions, handset protection and insurance

services, buy-back and trade-in solutions, multi-channel retail

solutions, and financial services.

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Upgrade to a sophisticated costing modelBased on Microsoft’s recommendation as the partner of choice for

Microsoft Dynamics AX services and a thorough evaluation process,

sa.global was chosen as Brightstar ’s partner. sa.global conducted a

detailed requirement analysis and recommended that Brightstar

upgrade their existing Microsoft Dynamics AX 2009-based supply

chain solution to the latest Microsoft Dynamics AX 2012 R2

platform, mainly on the basis of efficiency gains they would realize

quickly in their inventory costing.

Microsoft Dynamics AX 2012 R2 features a more sophisticated

inventory costing model which is ideal for businesses and situations

where there are a very large number of inventory items along with

very high number of movements in inventory. This new model

proved to be a perfect fit for Brightstar ’s now complex and growing

business and the gains in efficiency that would be realized were

enough of a reason to upgrade to Microsoft Dynamics AX 2012 R2.

sa.global offered a complete approach to upgrading Brightstar ’s

Microsoft Dynamics AX installation, covering the conversion of

custom code, migration of data as well as training of end users. This

upgrade was to cater to multiple Brightstar offices located in various

geographies.

Following the best practices gained from performing multiple

upgrades to Microsoft Dynamics AX 2012, sa.global’s Microsoft

Dynamics AX 2012 upgrade process is designed to keep downtime

to a minimum. This shorter downtime meant less impact on opera-

tions and lower total cost of upgrade for Brightstar.

Impressed and convinced with sa.global’s advanced level of

expertise and extensive proficiency in Microsoft Dynamics AX 2012,

Brightstar signed up for a host of other services around Microsoft

Dynamics AX 2012.

NeedAssessment

Fit-GapAnalysis

TechnicalUpgrade

Functional

Upgrade

Data

Migration

Go- Live

User

Training

Support

Upgrade Process Overview

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Let’s talkAmericas: +1 302 858 0087

EMEA: +44 (0) 2921 055902

APAC: +65 62084857

[email protected]

www.saglobal.com

Operational efficiencies andimproved productivity Offering benefits that vastly optimized Brightstar ’s inventory

management services, sa.global was able to meet their specific

requirements. The key benefits realized by Brightstar are:

• Optimized inventory valuations that ensured enhanced operational efficiencies in speed, accuracy, and performance

• Vast time-to-value benefits from the Microsoft Dynamics AX 2012 R2 upgrade

• Reduced costs without the need to hire, train, and retain in-house Microsoft Dynamics AX professionals as sa.global handled the entire Microsoft Dynamics AX 2012 R2 upgrade process

• Improved employee productivity with the built-in, role-tailored workflows in Microsoft Dynamics AX 2012 R2

• Empowered employees with in-depth business insights with the detailed operational reporting functionality in Microsoft Dynamics AX 2012 R2

• Advanced distribution enhancements within logistics and sales order management