Microsoft Business

Application Summit

July 22–24, 2018

Seattle, WA

SEALEDDynamics 365 for Finance & Operations

Microsoft managedcontinuous updates

Supports continuous updates:

No more expensive upgrades!

Empower customers to improve productivity without

impeding upgradability

Makes it much easier for ISVs to innovate along side

Microsoft

Improves supportability and serviceability

Reduced implementation costs for no-code

personalization and customizations

Faster implementations and improved quality

Leading to

Embedded

PowerApps

Embedded

PowerBI

Microsoft

Flow

Custom

Fields

Low/No code experience foradaptability

EXTENSIBILITY POINTS

Full adaptability with 1000+ developer extension points

ISVs and pro developers End users (Citizen developers, Power users)

One

PREDICTABLE CONTINUOUS

2 major updates

PREDICTABLE CONTINUOUS

Early

PREDICTABLE CONTINUOUS

1.

2.

3.

4.

Pick your wave & environments to update

Week 3 Week 4 Week 1 Week 2 Week 3 Week 4 Week 2Week 1

Self update Auto update

Pick your “patch Sunday” & environments to update.

Auto update

noticeSandbox

update

Prod

update

Auto update

noticeSandbox

update

Prod

update

Auto update

noticeSandbox

update

Prod

update

Month 1 Month 2 Month 3

LCS updates

announcing minor

updates for Month 1

LCS updates

announcing minor

updates for Month 2

Auto updateSelf update

Week 3 Week 4 Week 1 Week 2 Week 3 Week 4 Week 2

LCS updates

announcing minor

updates

Week 1

Auto update

Auto update

noticeSandbox

update

Customer

initiated

Rollback

include

support

case#

Customer can initiate a rollback in Sandbox or Production.

Rollback is only possible for the last update.

Prod update

exempted

Self update

Month 1 Month 2 Month 3

LCS updates

announcing minor

updates for Month 1

LCS updates

announcing minor

updates for Month 2

Mandatory

update noticeSandbox

update

Prod

update

Customer engagement apps Dynamics 365 for Sales

Dynamics 365 for Marketing

Dynamics 365 for Customer Service

Dynamics 365 for Field Service

Dynamics 365 for Project Service Automation

Unified operations apps Dynamics 365 for Finance and Operations

Dynamics 365 for Retail

JULY ‘18 OCT ‘18 JAN ‘19 APRIL ‘19

JULY ‘18 OCT ‘18 OCT ‘19 APRIL ‘20APRIL ‘19

Dynamics 365

Customer engagement apps

→ No changes to support lifecycle

→ Next major on-premises update in Q4 CY18

Dynamics 365 for

Finance & Operations

→ Modern support policy (aligned with online)

→ On-premises updates will be delivered

twice per year

April ’19

(Q1 CY2019)

April ’18

(Delivered)

October ‘18

(Just released)

aka.ms/BusinessAppsReleaseNotes

Previews

• Early access to new capabilities and apps

• Private and public previews

• Provide feedback, report issues, and get ready

for the new features

First Release

Validate updates weeks before they are

applied to production

Finance & Operations: Already live

Customer engagement: Coming soon

experience.dynamics.com/insider

Starting April 2019

• Major updates available in advance in sandbox

environment

• Verify customizations, integrations, ISV apps

• Report any issues and get them fixed

Benefits

✓ Validate major updates in production-like

environment

✓ Get ready for new features

✓ Update production environment with

confidence

Content

Blog

aka.ms/Dynamics365UpdatesBlog

FAQ

aka.ms/Dynamics365ReleaseFAQs

Release notes

aka.ms/BusinessAppsReleaseNotes

Insider program (early access)

experience.dynamics.com/insider

Testing tools

Easy Repro (Customer engagement apps)

github.com/Microsoft/EasyRepro

Regression Suite Automation Tool for F&O

coming soon on Insider

Record TestsSave to Business

Process Modeler

Manage/Distribute

BPM library

Update parameters

and dataExecute

Report and

Investigate in VSTS

Select BPM librarySynchronize to VSTS,

Create Test Plan

Configure

Parameters and Data

Author and distribute

Configure test plans

Execute test automation

minor and major

predictability aka “Patch Sunday”

monthly updates vary based on what’s new & critical

Provide transparency

pick

Roll back

https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/migration-upgrade/download-

hotfix-lcs

https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/lifecycle-services/cloud-

powered-support-lcs

https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/extensibility/extensibility-home-

page

https://cloudblogs.microsoft.com/dynamics365/2018/07/06/modernizing-the-way-we-update-dynamics-365/

https://docs.microsoft.com/en-us/dynamics365/get-started/faq-update-policy

&