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Microaggressions in Everyday Life
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Transcript of Microaggressions in Everyday Life
Microaggressions In Everyday Life (Race, Gender and Sexual
Orientation): Implications for Multicultural Counseling
Derald Wing Sue, Ph.D.
November 11, 2011
Teachers College, Columbia University
INTRODUCTION
It was a very awakening experience to be during this lecture last Friday
November 11,2011. Dr. Derald Wing Sue presented to the packed crowd inside
Kirkhof Hall a very interesting lecture on microaggressions: microbehaviors
towards race, gender or sexual orientation that most people has experienced
before, but not many are aware that they even happen.
Any socially devaluated group in our society has suffered of microaggressions.
They have harmful effects, and their effects are cumulative. They are invisible
powerful messages from perpetrators, most of the time unaware they have
incurred on them.
Dr. Sue started sharing with us a visit that he gave to Harvard University. The
whole week there was to present to the Institution cathedra and administrators
different techniques of how to be a more welcoming university for people of color,
students and staff. As he recalled, he found himself standing in front of a big
group of people, everyone of them of white skin. While he was being introduced,
he then made the observation that how somebody will be able to face being
there, if everybody there was white. The message that the university by being
like that was: “You are not going to be comfortable here”, “you are not going to
be in a higher level if you are hired or if you study here”. One of the deans of the
university came to Dr. Sue: “Every year when we have the orientation for the new
faculty and staff, we gather them in the Harvard Room, where all the portraits for
past presidents of Harvard University are, and all of them are white. Do you think
this will make some people uncomfortable?, he replied “What DO you think?”
After this anecdote, Dr. Sue proceeded to ask the next question: What do the
following people have in common?
Mel Gibson Don Imus
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Michael Richards
Isaiah Washington
Rosie O’Donnell
University of Illinois Mascot– Chief
Illiniwek
Every single one of them has made racial remarks in the past, microaggressions
in public. From this examples, we can deduced that most of our bad comments
come out when we are out of control (mad, angry, under the influence) and when
we feel in a position of power.
Did Senator Joe Biden Commit a Racial Microaggression?
In announcing his presidential run, Mr. Biden was asked what he thought about
Barak Obama:
"I mean, you got the first mainstream African-American who is articulate and
bright and clean and a nice-looking guy. I mean, that's a storybook, man."
For Mr. Biden he perceives he is actually giving a compliment, but for the African-
American community they felt let down.
Did John McCain Commit an Ethnic or Religious Microaggression?
At a political rally, a supporter told McCain, “I don’t trust Obama. He’s an Arab.”
McCain shook his head, quickly took the microphone and said: “No ma’am. He’s a
decent, family man, a citizen that I just happen to have disagreements with. He’s
not…!”
Conan said next day about this comment: “The right answer should have been,
‘No Ma’am, he is not an Arab, but what will be wrong about that?’”
MICROAGGRESSION EXAMPLES
Racial Microaggressions:
A White man or woman clutching their purse or checking their wallet as a
Black or Latino man approaches or passes them. (Hidden Message: You and
your group are criminals).
An Asian American, born and raised in the United States is complimented for
speaking “good English.” (Hidden Message: You are not a true American.
You are a perpetual foreigner in your own country.)
Usually African Americans are perceived “more Americans” than Asian
Americans.
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Gender Microaggressions:
Labeling an assertive female manager as a “bitch” while describing their
male counterparts as “a forceful leader.” (Hidden Message: Women should
be passive and allow men to be the decision-maker).
Mistaking a female physician wearing a stethoscope as a nurse. (Hidden
Message: Women should occupy nurturing and not decision-making roles.
Women are less capable than men).
Sexual Orientation Microaggressions:
Students using the term “gay” to describe a fellow student who is socially
ostracized. (Hidden Message: People who are weird, strange, deviant or
different are “gay”).
A lesbian client in therapy reluctantly discloses her sexual orientation to a
straight therapist by stating she “was into women.” The therapist indicates
he was not shocked because by the disclosure because he once had a client
who “was into dogs.” (Hidden Message: Same-sex attraction is abnormal
and deviant).
Disability Microaggressions:
A blind man reports that people often raise their voices when speaking to
him He responds by saying “Please don’t raise your voice, I can hear you
perfectly well.” (Hidden Message: A person with a disability is defined as
lesser in all aspects of physical and mental functioning).
A nurse uses “baby talk” with a middle-aged man who uses a wheelchair
(Hidden Message: People with disabilities are infantilized and function like
children.)
BASIC ASSUMPTIONS
1. We have been socialized into a society in which there exist individual,
institutional and societal biases associated with race, gender and sexual
orientation.
2. None of us are immune from inheriting the biases of our ancestors,
institutions and society. It’s not our fault, but it doesn’t excuse us of
continuing using remarks with microaggressions. The painful step that no
one wants to give is to recognize our biases, because as a result of this a
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big feeling of guilt will overcome us; to give this step will need a big
reorganization of our values.
3. It is not “old-fashioned” racism, sexism and heterosexism that is most
harmful to people of color, women and LGBTs but the contemporary forms
known as microaggressions.
4. The characteristics of these forms of bias are their invisible, unintentional
and subtle nature; usually outside the level of conscious awareness. Cab
drivers in New York have said that they don’t stop at night for black people
25% of the time, because they fear they are going to Harlem or to a
dangerous neighborhood.
5. Racial, gender and sexual orientation microaggressions create
psychological dilemmas for the perpetrator and recipient because they
represent a clash of racial, gender and sexual orientation realities.
6. Microaggressions create a hostile and invalidating climate for
marginalized groups, saps their spiritual and psychic energies, and their
cumulative nature can result in depression, frustration, anger, rage, loss of
self esteem, anxiety, etc.
RACIAL MICROAGGRESSIONS
Dr. Sue told another story: “There was a caterpillar and an ant. The ant was
amazed of how coordinated and with unison rhythm the caterpillar’s legs move.
The ant asked the caterpillar: ‘How is that your legs moved so gracefully and in
unison?’ when the caterpillar was about to reply, she tripped with her own legs
and went don’t to the ground” (self-awareness). We will always reach a point
where we will be self aware of our environment in relationship with our biases.
What makes it so difficult to talk about race in a decent manner? We mainly think
that is because fear that no matter what we say is going to be perceived as racist,
or homophobic, or sexist; but the real fear is realizing that you really are that!
Even then, if you ever realized that you are(racist, homophobic, sexist, etc.) the
most difficult question to answer is: What are you going to do about that? Here is
when the ultimate white privilege often presents: acknowledging your biases and
finally don’t do anything about them.
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Racial microaggressions are:
brief and commonplace daily verbal, behavioral or environmental indignities,
whether intentional or unintentional, that communicate hostile, derogatory,
or negative racial slights and insults; and potentially have a harmful or
unpleasant psychological impact on the target person or group.
Microaggressions are subtle, stunning, and often automatic exchanges which
are “put downs”.
The myth of “Color Blindness”, is the greatest microaggression of all.
In the world of business, the term “microinequities” is used to describe the
pattern of being overlooked, under-respected and devalued because of one’s
race or gender.
These exchanges are so pervasive and automatic in daily conversations that
they are often dismissed and glossed over as being innocent and innocuous.
They are, nevertheless, detrimental to persons of color because
microaggressions impair performance in the workplace, in the classroom, and
in a multitude of other settings by sapping the psychic and spiritual energy of
recipients and by creating inequities.
In people of color, their physical health is affected by when stress is provoked
by having to deal with microaggressions in their daily lives.
RACIAL MICROAGGRESSIONS AND PSYCHOLOGICAL DILEMMAS
Dilemma One: Clash of racial realities.
“Did the person engage in a microaggression or did the person of color
simply misinterpret the action?
The racial reality of people of color is different from the racial reality of
White Americans.
Dilemma Two: The Invisibility of Unintentional Expressions of Bias.
The perpetrator of a microaggression is usually sincere in the belief they
acted without racial bias.
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Herein lays a major dilemma. How does one prove that a microaggression
has occurred? More importantly, how do we make the perpetrator aware of
it?
The most accurate assessment about whether racist acts have occurred in
a particular situation is most likely to be made from those most
disempowered rather than those who enjoy the privileges of “power”.
Dilemma Three: Perceived Minimal Harm of Racial Microaggressions.
When individuals are confronted with their microaggressive behaviors, the
perpetrator usually believes that the victim has overreacted, is being overly
sensitive and/or petty.
Usually, Whites consider microaggressive incidents to be minor and people
of color are encouraged (by Whites and oftentimes by other people of color)
to “not waste time or effort on it.” “Let it go!”
However, microaggressions are associated with a negative racial climate
and emotions of self-doubt, frustration, and isolation.
While microaggressions may be seemingly innocuous and insignificant,
their effects can be quite dramatic (psychological well-being and inequities
in health care, education, and employment.
Dilemma Four: The Catch-22 of Responding to Microaggressions.
When a microaggression occurs, the recipient is usually placed in a Catch-
22. The immediate reaction might be a series of questions:
“Did what I think happen, really happen? Was this a deliberate act or an
unintentional slight? How should I respond? Sit and stew on it or confront
the person? What are the consequences if I do? If I bring the topic up, how
do I prove it? Is it really worth the effort? Should I just drop the matter?
HARMFUL IMPACT
Studies reveal, that racial microaggressions, while seemingly trivial in nature
have major consequences for persons of color because they:
(a) assail the mental health of recipients (Sue, Capodilupo, & Holder, 2008),
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(b) create a hostile and invalidating campus climate (Solórzano, Ceja, &
Yosso, 2000),
(c) perpetuate stereotype threat (Steele, Spencer, & Aronson, 2002),
(d) create physical health problems (Clark, Anderson, Clark, & Williams,
1999),
(e) saturate the broader society with cues that signal devaluation of social
group identities (Purdie-Vaughns, Steele, Davies, & Ditlmann, 2008), and
(f) lower work productivity and problem solving abilities (Dovidio, 2001;
Salvatore & Shelton, 2007).
Far from being benign slights, racial microaggressions have major
detrimental consequences for people of color.
Catch-22 of Responding
The levels of conflict that go on within a person of color are multifaceted.
1. First, the person must determine whether a microaggression has occurred.
People of color rely heavily on experiential reality that is contextual in
nature and involves life experiences from a variety of situations.
To people of color, connecting the dots suggest it is a nonrandom event.
Whites evaluate the incident in isolation and fail to see a pattern of bias,
are defended by a belief in their own morality, and can in good conscience
deny that they discriminated.
2. Second, how one reacts to a microaggression may have differential effects,
not only on the perpetrator but the person of color as well. Deciding to do
nothing by sitting on one’s anger is one response.
This response can occur because recipients may (a) be unable to determine
whether a microaggression has occurred, (b) be at a loss of how to respond,
(c) rationalize that “it won’t do any good anyway”, (d) engage in self-
deception through denial – “It didn’t happen,” (e) determine the
consequences are too great or (f) rescue or protect the offender.
While these explanations for non-response may hold validity to the person
of color, not doing anything has potential psychological harm. It may mean
a denial of one’s experiential reality, dealing with a loss of integrity, or
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dealing with pent up anger and frustration likely to take both a
psychological and physical toll.
3. Third, responding with anger and striking back is likely to engender
negative consequences for persons of color as well. They are likely to be
accused of being racially oversensitive, paranoid or that their emotional
outbursts confirm stereotypes about minorities.
In this case while feeling better in the immediate moment by relieving pent-
up emotions, the reality is that the general situation has not been changed.
In essence, the Catch-22 means you are “damned if you do, and damned if
you don’t”.
Figure 1 – Categories and Relationship of Racial
Microaggressions
I. RACIAL MICROASSAULT
1. Microassaults are explicit racial derogations characterized primarily by a
violent verbal or nonverbal attack meant to hurt the intended victim through
name-calling, avoidant behavior or purposeful discriminatory actions.
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Referring to someone as a “Nigger”, “Jap” or some other racial epithet,
discouraging interracial interactions, and serving a White patron before
someone of color are examples.
Microassaults are most similar to what has been called “old fashioned”
racism conducted at an individual level.
1.1. Environmental Microaggressions: Macro-level microaggressions,
which are more apparent on a systemic level
A waiting room office has pictures of American presidents and/or world
leaders. (Message: You don’t belong here/ Only white people can
succeed.)
Every counselor at a mental health clinic is White. (Message: You are an
outsider/ You don’t exist.)
II. RACIAL MICROINSULT
2. Microinsults are characterized by behavioral or verbal remarks or
comments that convey rudeness, insensitivity and demean a person’s racial
heritage or identity.
A microinsult consists of verbal and nonverbal comments or behaviors that
represent subtle snubs, oftentimes outside the level of awareness of the
perpetrator, but clearly conveys a hidden insulting message to the recipient
of color.
When an employer tells a prospective candidate of color that “I believe the
most qualified person should get the job” or when an employee of color is
asked “How did you get your job?”, the underlying message may be
twofold: (a) people of color are not qualified, and (b) as a minority group
member, you must have obtained the position through some affirmative
action or quota program (not because of ability or expertise).
Microinsults can also occur nonverbally, as when a White teacher fails to
acknowledge students of color in the classroom or when a White supervisor
seems distracted during a conversation with a Black employee and avoids
eye contact or turns away. In this case, the message conveyed to the
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person of color is that your thoughts/ideas and contributions are not
important.
2.1. Ascription of Intelligence: Assigning a degree of intelligence to a
person of color based on their race.
A school counselor reacts with surprise when an Asian American student
had trouble on the math portion of a standardized test.
A career counselor asking a Black or Latino student “Do you think you’re
ready for college? (Message: It is unusual for people of color to succeed.)
2.2. Second Class Citizen: Occurs when a White person is given
preferential treatment as a consumer over a Person of color.
A counselor limits the amount of long-term therapy to provide at a
college counseling center; she chooses all White clients over clients of
color. (Message: Whites are more valued than people of color.)
Clients of color are not welcomed or acknowledged by receptionists.
(Message: White clients are more valued than clients of color.)
2.3. Pathologizing cultural values/communication Styles: The notion
that the values and communication styles of the dominant/White culture
are ideal
A Black client is loud, emotional, and confrontational in a counseling
session. The therapist diagnoses her with borderline personality disorder.
(Message: Assimilate to dominant culture.
A client of Asian or Native American descent has trouble maintaining eye
contact with his therapist. The therapist diagnoses him with a social
anxiety disorder.
Advising a client, “Do you really think your problem stems from racism?
(Message: Leave your cultural baggage outside.)
2.4. Criminality/Assumption of Criminal Status: A person of color is
presumed to be dangerous, criminal, or deviant based on their race.
When a Black client shares that she was accused of stealing from work,
the therapist encourages the client to explore how she might have
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contributed to her employer’s mistrust of her. (Message: You are a
criminal.)
A therapist takes great care to ask all substance abuse questions in an
intake with a Native American client, and is suspicious of the client’s
nonexistent history with substances. (Message: You are deviant.)
III. RACIAL MICROINVALIDATION
3. Microinvalidations are characterized by verbal comments or behaviors that
exclude, negate, or nullify the psychological thoughts, feelings, or experiential
reality of a person of color.
Again, this form of microaggression is most likely to be unintentional and
only marginally conscious.
When an Asian American (born and raised in the U.S.) is complimented for
speaking good English or repeatedly asked where he/she was born, the
impact is to negate his/her U.S. American heritage and conveys that he/she
is a perpetual foreigner.
When a Black person is told that “I don’t see color” or “We are all human
beings”, the effect is to dismiss and negate his/her experience as a
racial/cultural being.
When a Latino couple is given poor service at a restaurant and shares it
with White friends, only to be told “Don’t be so oversensitive” or “Don’t be
so petty”, the racial experience of the couple is being nullified and/or its
importance is being diminished.
3.1. Alien in Own Land: When Asian Americans and Latino Americans are
assumed to be foreign-born.
A White client does not want to work with an Asian American therapist
because she “will not understand my problem.”
A white therapist tells an American-born Latino client that he/she should
seek a Spanish-speaking therapist. (Message: You are not a true
American.)
3.2. Color Blindness: Statements which indicate that a White person does
not want to acknowledge race.
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A therapist says "I think you are being too paranoid. We should
emphasize similarities not people's differences" when a client of color
attempts to discuss her feelings about being the only person of color at
her job and feeling alienated and dismissed by her
co-workers (Message: Race and culture are not important variables that
affect people’s lives.)
A client of color expresses concern in discussing racial issues with her
therapist. Her therapist replies with, “When I see you, I don’t see color.”
(Message: Your racial experiences are not valid.)
3.3. Myth of Meritocracy: Statements which assert that race does not
play a role in succeeding in career advancement or education.
A school counselor tells a Black student that “if you work hard, you can
succeed like everyone else. (Message: ”People of color are lazy and/or
incompetent and need to work harder. If you don’t succeed, you have
only yourself to blame - blaming the victim).
A career counselor working with a client of color who is concerned about
not being promoted at work despite being qualified. The counselor
suggests, “Maybe if your work harder you can succeed like your peers.”
3.4. Denial of Individual Racism: A statement made when Whites
renounce their racial biases.
A client of color asks his/her therapist about how race affects their
working relationship. The therapist replies, “Race does not affect the
way I treat you. (Message: ”Your racial/ethnic experience is not
important.)
A client of color expresses hesitancy in discussing racial issues with his
White female therapist. She replies “I understand. As a woman, I face
discrimination also. (Message: ”Your racial oppression is no different
than my gender oppression.)
BECOMING CULTURALLY COMPETENT IN THE SOCIAL WORK FIELD
1. Become culturally aware of our own values, biases and assumptions about
human behavior:
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What stereotypes, perceptions, and beliefs do we hold about culturally
diverse groups that may impair our ability to form a helpful and effective
relationship?
What are the worldviews they bring to the interpersonal encounter? What
value systems are inherent in the professional’s theory of helping,
educating, administrating, and what values underlie the strategies and
techniques used in these situations?
Without the right level of awareness and understanding, we may
inadvertently assume that everyone shares our world view. When this
happens, we may become guilty of cultural oppression, imposing values on
our culturally diverse clients.
2. Acquire knowledge and understanding of culturally diverse groups and
individuals.
What biases, values and assumptions about human behavior do these
groups hold?
Is there such a thing as an African American, Asian American,
Latino(a)/Hispanic American or American Indian worldview? Do other
culturally different groups (women, the physically challenged,
gays/lesbians, etc.) also have different world views?
Most of the time, people don’t know that what they are saying and doing
are hurtful and are racist. If someone calls you out on something you’ve
said, even if they are angry, try to just apologize.
Don’t rationalize or try to minimize what has transpired, because this
diminishes the impact of the apology. Becoming educated will help and
practicing humility will help even more.
3. Begin the process of developing appropriate and effective helping, teaching,
communication and intervention strategies in working with culturally diverse
groups and individuals.
Prevention as well as remediation approaches, and systems intervention as
well as traditional one-to-one relationships.
Ability to make use of existing indigenous-helping/healing approaches and
structures which may already exist in the minority community.
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For example in a school setting, the school social worker could facilitate the
cultural competence by exposing the teachers to more diverse populations,
speaking with other colleagues, and the circulation of multicultural readings
to enhance their ability to recognize and facilitate racial dialogues in the
classroom.
4. Understand how organizational and institutional forces may either enhance or
negate the development of multicultural competence.
It does little good for any of us to be culturally competent when the very
organization that employs us is filled with monocultural policies and
practices.
In many cases, organizational customs do not value or allow the use of
cultural knowledge or skills. Some organizations may even actively
discourage, negate, or punish multicultural expressions. Thus, it is
imperative to view multicultural competence for organizations as well.
Develop new rules, regulations, policies, practices, and structures within
organizations which enhance multiculturalism are important.
PERSONAL CONCLUSIONS
When I was living in Sacramento CA, I applied to a job in an elementary school as
a bilingual administrative assistant. I sent my resume on time and filled out the
application properly. When I was called to have an interview, I was nervous but
also sure that I was a good candidate for the position. When it was my turn to
have the interview, I was invited to go directly to the principal’s office, a young
man with a friendly smile and warm disposition. After the basic questions, he
started explaining to me the nature of the work. I still thought that it sounded
pretty easy for my skills and professional qualities, and when I started explaining
that I have experience on all those areas, he made a pause and finally said to me
that even though he was very impressed with my resume and I was definitely
overqualified for the job, he also thought that “my accent would be upsetting for
some of the school’s parents”. I was not able to defend myself after that
comment. Until today, I don’t remember if I said something else after that. I just
remember saying goodbye to him, he apologizing to me for the third or fourth
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time, and finally me sitting down for half hour in my car thinking, crying and
thinking again what had been so wrong. I was discriminated not because lack of
skills or inexperience, but because of the tone of my voice, indirect sign of my
culture and my origin. I still don’t think it was quite a microaggression, but a
direct, frontal, huge aggression against me as a person and as a Hispanic
Woman. After hearing Dr. Sue, I also thought of the times that I have been bias
against other groups: African Americans or LGBTQ, for example. These memories
brought me more questions during Dr. Sue’s Lecture: Am I ready to confront my
own biases and do something about them? Am I going to be able to help an
individual that continuously receives microaggressions on his/her life? Today
more than ever I think that becoming part of the social work field requires
intensive training, but most of all it requires me to have a deeper knowledge of
myself: what are my values, what are my biases, what is my philosophy of life,
how do I see the world that is outside far beyond the front door of my home? I
know that I still have time until I graduate to respond these questions and to get
to know me better, hoping that when the graduation day comes I will be ready to
work in the community giving my complete respect and understanding to
everyone, no matter who they are, how they look, or how they think.
SOURCE
Sue, D. W. (2010). Microaggressions in Everyday Life: Race, Gender and
Sexual Orientation. Hoboken, NJ: Wiley
Sue, D. W. (Editor)(2010). Microaggressions and Marginality: Manifestation,
Dynamics and Impact. Hoboken, NJ: Wiley
Sue, D. W., & Sue, D. (2008). Counseling the Culturally Diverse: Theory and
Practice. Hoboken, NJ: Wiley
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