Michigan Emerging Technology Forum – 2018The PSAP and FirstNet – How do we get there?

April 11, 2018Scott A. Neal, Mission Critical Partners, LLC

Agenda• Current PSAP Environment VS Future

PSAP Environment• 5G LTE• Public Safety Communications Eco-

system• SLIGP 2.0 Activities

• PSAP Assessments and Plan For FirstNet Integration

Information Flow In Current Environment

Emergency situation 9-1-1 caller PSAP Emergency responders

Voice/Text

Legacy 911 LMR

Future Environment

Emergency situation 9-1-1 caller PSAP Emergency responders

Data Analytics/AI

Voice/Text

Photos/Video

IoT/CensorsIoTPS

NG911NPSBN/LMR

Mobile Technology Impact on Public Safety

Communications

• First Bullet• Second Bullet

Source: Qualcomm

Why do we Need 5G?

Source: Cisco Key Indicators for Digital Transformation

Global Growth in the Use of Wireless Data is Driving the Future of Telecommunications

• Worldwide LTE Subscriptions

2016 1.9 Billion2022 5.0 Billion• CAGR: 18%

• Worldwide Smartphones in Use:

2016 3.9 Billion2022 6.8 Billion• CAGR: 10%

Worldwide Data Traffic by Smartphone per Month

2016 2.1 GB

2022 12 GB

CAGR: 33%

Worldwide Total Wireless Data Traffic

2016 8.8 Exabytes

2022 71 Exabytes

CAGR: 42%

Source: Ericsson Mobility Report 2017

•Growth in Wireless Data Traffic is Driven by Social Media, Audio, Video

Source: Ericsson Mobility Report 2017

• Making the Case for 5G in Public Safety Communications

• .

• Introduction of 4G wireless (LTE) to public safety through the deployment of FirstNet provides a platform that has the potential to transform public safety communications.

• Before FirstNet is fully deployed 5G wireless networks will be brought into service in some markets in the US.

Trademark of 3GPP

The Progression of Wireless Technology

Wireless Generation 1G 2G 3G 4G 5G

Road Type Dirt Paved Single Lane

Two Lane Four Lane Forty Lane

Bandwidth 30 kHz 200 kHz 1.25 MHz 20 MHz 200 MHz

Applications Voice Voice, Text, E-mail, Limited Browsing

Internet Browsing, Low Quality Video

Social Media, Streaming Video

HD Video, High Speed Data, IoT,

Frequency Band(s) 800 MHz 800/1800 MHz 800/1700/800/2100 MHz

700/800/1700-1800/2100-2300/2600 MHz

Evolving: 600 MHz, 2100-2600MHz,>3.5 GHz to mm Wave

Based on CTIA Data – Ex Parte Presentation to FCCPhotos Historyinphotos blogspot.uk, Milwaukee Model T Club, Barrett Jackson, Motor Trend, Mercedes Benz,

Emerging Technologies Impacting Public Safety Communications

• Internet of Things (IoT)• Currently 8.4 billion deployed, headed toward

20.4 billion by 2020 (Gartner)• Unmanned Aerial Vehicles (UAV)• Louisville pilot project

• Artificial Intelligence

Public Safety Communications Eco-system

In today’s emergency response ecosystem, every project, application, network and application influences the entire holistic process.

IP-based networks enable data sharing and provide the ability

to take advantage of cloud-based, hosted solutions that reduce implementation, operations and maintenance

costs.

The public communicates largely through mobile and digital

devices, and sensor-based technologies in our communities are rising. Data is overcoming voice in terms of importance for emergency

response.First responders will be alerted of emergencies with real-time, critical information and data via a wireless

network (FirstNet).

These IP-based networks will generate new forms of data

communications to enable 911 to make better-informed decisions regarding processing calls and

dispatching emergency response personnel.

Data analytics, storage and prioritization, enhanced work place training will be critical in to leverage

this powerful data.

Emergencycommunicationsecosystem

• Every project, technology, system and application affects the entire process in some manner.

• Every investment you make today must accommodate the evolved emergency response ecosystem.

In this increasingly complex emergency communications ecosystem, holistic thinking, big picture thinking is critical.

• Community

ACCESSIBLE TO 911 TODAYVoice 911 with phone number and location, alarms, telematics or vehicles

Cell tower location for mobile 911 calls (80% of 911 calls placed today)

Text messages (20% of PSAPs are text-to-911-capable)

TTY / TDD

INACCESSIBLE TO 911 TODAYData

Text messages – SMS / real-time text

Video – alarms, traffic

Images

Community-based sensors (i.e. cameras available via IoT)

Advanced location

Crowdsourcing applications (i.e. Waze)

Social media

• Communicate

TODAY’S LEGACY SYSTEMAnalog phone lines

3G, 4G

Not diverse or resilient

Routing based on static-data

Voice calls enter 911 system, no data

Accountability for networks resides with telcos

EVOLVED SYSTEM4G, 5G, satellite

Broadband, fiber, microwave

Multi-levels of connectivity from different providers for more resilient communications

Routing based on a dynamic set of variables (NG-routing)

Increasing amount of data entering the 911 center

Accountability for networks resides withthe 911 center, not the telcos

• Data

TODAY’S LEGACY SYSTEMFragmented

Inaccessible, not integrated

Basic 911 / computer-aided dispatch

EVOLVED SYSTEMBroadband data / voice

Situational awareness

Re-routing

Operational efficiencies

Command and control

Responder safety

• Analysis

TODAY’S LEGACY SYSTEMPeople

Computer-aided dispatch (CAD)

Management Information Systems (MIS)

Event-specific

EVOLVED SYSTEMBig data analytics

Prioritization

Artificial intelligence

Predictive response

Facial recognition

Smart home

• Response

TODAY’S LEGACY SYSTEMLand mobile radio (LMR).GPSAutomatic Vehicle Location (AVL)

EVOLVED SYSTEMBroadband data and networks RobotsDronesSituational awarenessRe-routingPublic education

Where to Begin?

•What is your vision of the PSAP and FirstNet?

PSAP/Fusion Center/EOC (Facilities) Adoption of FirstNet

Facilities Readiness Assessment• Survey• Current technology level• CAD• MDT• IP Connectivity• ESI-net• Others

Basic Services

•Push-to-talk over LTE•Integration with LMR

•Sharing Multi-media with first responders•Text•Photos•Video

Advanced Services

Planning DocumentRoadmap to

adoption/integration

Use Cases

QUESTIONS?